Fixed Operations Director
- AB, Canada
- Edmonton, AB, Canada
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Original job description
Join The Ride!
Role: Fixed Operations Director
Location: Alberta
Full Time | Immediate Hire
AutoCanada is Canada's largest publicly traded dealer group. We move fast, we operate with discipline, and we hold ourselves to a high standard. This role is for someone who matches that.
We are looking for a Fixed Operations Director to lead Service and Parts operations across multiple rooftops in Central Canada. This is not a desk job. You will be on the floor, in the stores, and in the numbers. This is your opportunity to put your stamp on AutoCanada’s next chapter of growth.
What You Will Own
You will work hands on with the VP of Fixed Operations. You are responsible for the performance of every fixed ops location in your region. That means profitability, process, and people. You will build structure where it is missing, reinforce it where it exists, and hold managers accountable to results. You will also be the reason good people stay.
Your day-to-day.
Apply at autocan.ca/careers.
INST
Role: Fixed Operations Director
Location: Alberta
Full Time | Immediate Hire
AutoCanada is Canada's largest publicly traded dealer group. We move fast, we operate with discipline, and we hold ourselves to a high standard. This role is for someone who matches that.
We are looking for a Fixed Operations Director to lead Service and Parts operations across multiple rooftops in Central Canada. This is not a desk job. You will be on the floor, in the stores, and in the numbers. This is your opportunity to put your stamp on AutoCanada’s next chapter of growth.
What You Will Own
You will work hands on with the VP of Fixed Operations. You are responsible for the performance of every fixed ops location in your region. That means profitability, process, and people. You will build structure where it is missing, reinforce it where it exists, and hold managers accountable to results. You will also be the reason good people stay.
Your day-to-day.
- Coach and develop Service and Parts Managers to hit their numbers and grow their teams
- Build retention, for staff and customers, as a measurable priority
- Analyze performance data and turn it into clear action at the store level
- Create and manage annual operating budgets with each location
- Monitor CSI, labor gross, parts gross, and absorption across your region
- Identify underperformance early and drive correction fast
- Support hiring decisions and build bench strength across your stores
- Ensure compliance with provincial regulations and company standards
- Experience in fixed operations leadership, Service Manager level or above
- Hands-on style, you train by doing, not by directing from a distance
- Proven ability to retain staff and build team culture through structure and accountability
- Clear communicator who earns trust at every level of the organization
- Valid driver's license and willingness to travel approximately 50% within Central Canada
- Must be legally authorized to work in Canada
- Competitive compensation and benefits
- Employee vehicle purchase and service plans
- Employee and Family Assistance Programs
- Real opportunity to grow within a national organization that promotes from within
Apply at autocan.ca/careers.
INST
More about this job
Responsibilities
Lead the performance of Service and Parts operations across multiple locations, overseeing profitability, processes, people, budgets, and performance metrics. Coach managers, improve retention, address underperformance, support hiring, and ensure compliance with provincial regulations and company standards.
Requirements
Requires fixed operations leadership experience at the Service Manager level or above, a hands-on management approach, and a proven ability to retain staff and build accountable teams. Candidates must communicate clearly, hold a valid driver's license, be willing to travel approximately 50% within Central Canada, and be legally authorized to work in Canada.
Skills
- Fixed Operations Leadership
- Service Operations
- Parts Operations
- Manager Coaching And Development
- Staff Retention
- Customer Retention
- Performance Analysis
- Budget Management
- Profitability Management
- Process Improvement
- Team Building
- Accountability
- Hiring
- Regulatory Compliance
- Communication
Benefits
- Competitive Compensation
- Employee Vehicle Purchase And Service Plans
- Employee And Family Assistance Programs
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Customer Service & Support
- Retail
- Transportation
Keywords
- Fixed Operations
- Service Operations
- Parts Operations
- Automotive Dealerships
- Regional Operations
- Profitability
- Operating Budgets
- Performance Data
- Customer Satisfaction Index
- Labor Gross
- Parts Gross
- Absorption
- Staff Retention
- Customer Retention
- Manager Development
- Team Culture
- Accountability
- Hiring
- Provincial Regulations
- Company Standards
- Central Canada
- Automotive Retail