Production Manager - ACX AutoLux
- Montreal, QC, Canada
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English section of this bilingual listing.
Join the Ride!
Position : Production Manager
Collision Centre: ACX AutoLux
Location: Montreal, QC
Classification: Full time, immediate vacancy
Salary: T o be discussed based on experience
ACX AutoLux is part of a leading national collision repair organization with operations across Canada, including home offices in Edmonton and Montreal and more than 30 OEM-certified collision centres across eight provinces. Certified by 28 global vehicle manufacturers, our commitment to safety, quality, and customer satisfaction is stronger than ever. The ACX brand reflects our dedication to precision and excellence, ensuring every vehicle is repaired efficiently and returned to its original factory standards
Your area of focus.
As a Production Manager, y ou will play a crucial role in terms of the customer experience by facilitating the completion of work required to reunite clients with repaired or restored vehicles. Leveraging your extensive knowledge of the vehicle repair process, you will manage the technical team and coordinate the flow of work within the Collision Center. This role is to improving profitability for the business and creating a positive work culture.
What drives your day-to-day?
- (Plan, direct and control workflow within the collision centre to ensure repairs are completed on time while maximizing shop efficiency
- Reduce comebacks by coaching/aiding technicians to practice exceptional workmanship
- Monitor individual technician performance and set action plans to improve performance where required
- Conduct effective meetings and one on ones with team members
- Provide constructive coaching, feedback and communicate department goals and expectations in a manner that ensures team member success
- Manage professional relationships with both suppliers and clients
- Manage vehicle movement within the departments and ensure that all client vehicles are organized and in the proper place within the collision centre and are tracked using the Management System
- Understand the financial performance of the collision centre and address any operational concerns that could impact the success of the business
- Ensure Autobody Repair Technicians and Refinishing Technicians are repairing vehicles consistent with OEM specifications
- Mentor, coach, train and support the development of all associates in the collision centre
- Provide leadership and support to ensure the team is successful in achieving goals and objectives
- Ensure tools and equipment, including facility, are being serviced and maintained properly
- Demonstrate and champion a healthy and safe work environment
What Are The Must-haves…
- Experience as an Autobody Manager, Production Manager or Estimator
- Post-Secondary education in a related discipline would be considered an asset
- Must have previous experience being a leader and in building and mentoring a successful team
- Strong understanding of collision centre and or dealership operational practices, budgeting and expense management
- A detailed understanding of Service and Parts operations
- Ability to be professional and deliver exceptional service to clients
- Excellent people management skills such as leadership, employee engagement, team development, interpersonal, coaching, mentoring, and supervisory skills
- A well-defined sense of diplomacy, including negotiation and conflict resolution skills
- Strong organizational and time management skills
- Ability to manage priorities, perform a variety of tasks and meet required deadlines and targets
- A person of high integrity who is trusted by others and consistently honors their commitments
- Detail oriented, self-motivated and resourceful
- Results-driven and career focused individual with an entrepreneurial spirit and a strong desire to be successful
- Understanding of Provincial Safety code requirements for dealerships
- Excellent skills in Word, Excel and PowerPoint. Highly skilled in standard office software (MS Office, SharePoint, etc.)
- Must possess a valid driver's license and a safe driving history
The Perks
- Competitive Compensation and Benefits Package
- Employee Vehicle Purchase & Service Plans
- Employee and Family Assistance Programs
- Paid holiday and flex time for full time AutoCanada employees
- Company-wide appreciation events and contests throughout the calendar year
- Professional development and the opportunity to grow your career
And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.
Can you picture yourself here already?
We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.
If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.
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Read the full bilingual original
Joignez-vous à l’aventure !
Poste : Gestionnaire de production
Centre de collision : ACX AutoLux
Lieu : Montréal, QC
Type d’emplo : Temps plein, poste à pourvoir immédiatement
Salaire : À discuter selon l’expérience
ACX AutoLux fait partie d’un chef de file national en réparation de véhicules accidentés, dont les activités s’étendent à l’ensemble du Canada, avec des bureaux principaux à Edmonton et à Montréal ainsi que plus de 30 centres de collision certifiés par les fabricants d’équipement d’origine (OEM) répartis dans huit provinces. Certifiés par 28 constructeurs automobiles mondiaux, nous n’avons jamais été aussi engagés envers la sécurité, la qualité et la satisfaction de la clientèle. La marque ACX reflète notre dévouement à la précision et à l’excellence, en veillant à ce que chaque véhicule soit réparé efficacement et remis dans son état d’origine, conformément aux normes du fabricant.
Votre domaine d’intervention.
En tant que gestionnaire de production, vous jouerez un rôle crucial dans l’expérience client en facilitant l’achèvement des travaux nécessaires afin que les clients puissent retrouver leurs véhicules réparés ou remis en état. En mettant à profit votre vaste connaissance du processus de réparation des véhicules, vous gérerez l’équipe technique et coordonnerez le flux de travail au sein du centre de collision. Ce rôle vise à améliorer la rentabilité de l’entreprise et à créer une culture de travail positive.
À quoi ressemble votre quotidien ?
Vous vous voyez déjà parmi nous ?
Nous l’espérons. Il est tout aussi important que vous nous choisissiez que le fait que nous vous choisissions. Découvrez en avant-première ce qui, selon nous, fait de notre entreprise l’un des meilleurs milieux de travail.
Si vous pensez être la bonne personne pour vous joindre à notre aventure, postulez dès maintenant sur notre site Web à l’adresse www.autocan.ca/careers . Nous remercions tous les candidats de leur intérêt; toutefois, seules les personnes sélectionnées pour une entrevue seront contactées.
Notre engagement consiste également à rejoindre des personnes issues de divers horizons et ayant différentes identités. Nous n’exerçons aucune discrimination fondée sur l’identité de genre, la race, l’origine nationale, l’origine ethnique, la religion, l’âge, l’orientation sexuelle, l’état matrimonial ou familial, ou les handicaps mentaux ou physiques. AutoCanada s’engage à collaborer avec les personnes en situation de handicap et à leur fournir des mesures d’adaptation raisonnables. Si vous avez besoin de mesures d’adaptation pendant le processus de recrutement, veuillez en informer votre recruteur.
Join the Ride!
Position : Production Manager
Collision Centre: ACX AutoLux
Location: Montreal, QC
Classification: Full time, immediate vacancy
Salary: T o be discussed based on experience
ACX AutoLux is part of a leading national collision repair organization with operations across Canada, including home offices in Edmonton and Montreal and more than 30 OEM-certified collision centres across eight provinces. Certified by 28 global vehicle manufacturers, our commitment to safety, quality, and customer satisfaction is stronger than ever. The ACX brand reflects our dedication to precision and excellence, ensuring every vehicle is repaired efficiently and returned to its original factory standards
Your area of focus.
As a Production Manager, y ou will play a crucial role in terms of the customer experience by facilitating the completion of work required to reunite clients with repaired or restored vehicles. Leveraging your extensive knowledge of the vehicle repair process, you will manage the technical team and coordinate the flow of work within the Collision Center. This role is to improving profitability for the business and creating a positive work culture.
What drives your day-to-day?
Can you picture yourself here already?
We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.
If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.
Instagram Facebook LinkedIn
INCT
Poste : Gestionnaire de production
Centre de collision : ACX AutoLux
Lieu : Montréal, QC
Type d’emplo : Temps plein, poste à pourvoir immédiatement
Salaire : À discuter selon l’expérience
ACX AutoLux fait partie d’un chef de file national en réparation de véhicules accidentés, dont les activités s’étendent à l’ensemble du Canada, avec des bureaux principaux à Edmonton et à Montréal ainsi que plus de 30 centres de collision certifiés par les fabricants d’équipement d’origine (OEM) répartis dans huit provinces. Certifiés par 28 constructeurs automobiles mondiaux, nous n’avons jamais été aussi engagés envers la sécurité, la qualité et la satisfaction de la clientèle. La marque ACX reflète notre dévouement à la précision et à l’excellence, en veillant à ce que chaque véhicule soit réparé efficacement et remis dans son état d’origine, conformément aux normes du fabricant.
Votre domaine d’intervention.
En tant que gestionnaire de production, vous jouerez un rôle crucial dans l’expérience client en facilitant l’achèvement des travaux nécessaires afin que les clients puissent retrouver leurs véhicules réparés ou remis en état. En mettant à profit votre vaste connaissance du processus de réparation des véhicules, vous gérerez l’équipe technique et coordonnerez le flux de travail au sein du centre de collision. Ce rôle vise à améliorer la rentabilité de l’entreprise et à créer une culture de travail positive.
À quoi ressemble votre quotidien ?
- Planifier, diriger et contrôler le flux de travail au sein du centre de collision afin de garantir que les réparations soient terminées dans les délais tout en maximisant l’efficacité de l’atelier.
- Réduire les retours de véhicules en accompagnant et en aidant les techniciens afin qu’ils fournissent un travail d’une qualité exceptionnelle.
- Surveiller le rendement individuel des techniciens et établir des plans d’action pour l’améliorer lorsque nécessaire.
- Organiser des réunions d’équipe efficaces et des rencontres individuelles avec les membres de l’équipe.
- Fournir un encadrement constructif, des commentaires et communiquer les objectifs et les attentes du service de manière à favoriser la réussite des membres de l’équipe.
- Offrir un service à la clientèle exceptionnel à nos précieux clients.
- Entretenir des relations professionnelles avec les fournisseurs et les clients.
- Gérer les déplacements des véhicules entre les différents services et veiller à ce que tous les véhicules des clients soient organisés, placés au bon endroit dans le centre de collision et suivis au moyen du système de gestion.
- Comprendre les résultats financiers du centre de collision et résoudre tout problème opérationnel susceptible d’avoir une incidence sur la réussite de l’entreprise.
- Veiller à ce que les techniciens en réparation de carrosserie et les techniciens en peinture réparent les véhicules conformément aux spécifications des fabricants d’équipement d’origine (OEM).
- Encadrer, conseiller, former et soutenir le développement de tous les employés du centre de collision.
- Assurer le leadership et le soutien nécessaires pour permettre à l’équipe d’atteindre ses buts et ses objectifs.
- Veiller à ce que les outils et les équipements, y compris les installations, soient correctement entretenus et réparés.
- Promouvoir et favoriser un environnement de travail sain et sécuritaire.
- Expérience à titre de gestionnaire de carrosserie, de gestionnaire de production ou d’estimateur.
- Des études postsecondaires dans un domaine connexe constituent un atout.
- Expérience préalable en leadership, ainsi qu’en constitution et en encadrement d’une équipe performante.
- Bonne compréhension des pratiques opérationnelles des centres de collision et/ou des concessionnaires, de la budgétisation et de la gestion des dépenses.
- Compréhension approfondie des activités liées au service après-vente et aux pièces.
- Capacité à faire preuve de professionnalisme et à offrir un service exceptionnel aux clients.
- Excellentes compétences en gestion du personnel, notamment en leadership, en mobilisation des employés, en développement d’équipe, en relations interpersonnelles, en encadrement, en mentorat et en supervision.
- Sens aigu de la diplomatie, notamment en matière de négociation et de résolution des conflits.
- Excellentes compétences en organisation et en gestion du temps.
- Capacité à gérer les priorités, à effectuer diverses tâches et à respecter les échéances et les objectifs fixés.
- Personne faisant preuve d’une grande intégrité, digne de la confiance des autres et respectant systématiquement ses engagements.
- Souci du détail, autonomie et débrouillardise.
- Personne axée sur les résultats et sa carrière, dotée d’un esprit entrepreneurial et d’un fort désir de réussite.
- Compréhension des exigences du Code provincial de sécurité applicables aux concessionnaires.
- Excellente maîtrise de Word, Excel et PowerPoint. Très bonne connaissance des logiciels de bureau courants (MS Office, SharePoint, etc.).
- Posséder un permis de conduire valide et un bon dossier de conduite.
- Rémunération et ensemble d’avantages sociaux concurrentiels.
- Programmes d’achat et d’entretien de véhicules pour les employés.
- Programmes d’aide aux employés et à leur famille.
- Congés payés et horaires flexibles pour les employés à temps plein d’AutoCanada.
- Événements de reconnaissance et concours à l’échelle de l’entreprise tout au long de l’année.
- Développement professionnel et possibilités d’évolution de carrière.
Vous vous voyez déjà parmi nous ?
Nous l’espérons. Il est tout aussi important que vous nous choisissiez que le fait que nous vous choisissions. Découvrez en avant-première ce qui, selon nous, fait de notre entreprise l’un des meilleurs milieux de travail.
Si vous pensez être la bonne personne pour vous joindre à notre aventure, postulez dès maintenant sur notre site Web à l’adresse www.autocan.ca/careers . Nous remercions tous les candidats de leur intérêt; toutefois, seules les personnes sélectionnées pour une entrevue seront contactées.
Notre engagement consiste également à rejoindre des personnes issues de divers horizons et ayant différentes identités. Nous n’exerçons aucune discrimination fondée sur l’identité de genre, la race, l’origine nationale, l’origine ethnique, la religion, l’âge, l’orientation sexuelle, l’état matrimonial ou familial, ou les handicaps mentaux ou physiques. AutoCanada s’engage à collaborer avec les personnes en situation de handicap et à leur fournir des mesures d’adaptation raisonnables. Si vous avez besoin de mesures d’adaptation pendant le processus de recrutement, veuillez en informer votre recruteur.
Join the Ride!
Position : Production Manager
Collision Centre: ACX AutoLux
Location: Montreal, QC
Classification: Full time, immediate vacancy
Salary: T o be discussed based on experience
ACX AutoLux is part of a leading national collision repair organization with operations across Canada, including home offices in Edmonton and Montreal and more than 30 OEM-certified collision centres across eight provinces. Certified by 28 global vehicle manufacturers, our commitment to safety, quality, and customer satisfaction is stronger than ever. The ACX brand reflects our dedication to precision and excellence, ensuring every vehicle is repaired efficiently and returned to its original factory standards
Your area of focus.
As a Production Manager, y ou will play a crucial role in terms of the customer experience by facilitating the completion of work required to reunite clients with repaired or restored vehicles. Leveraging your extensive knowledge of the vehicle repair process, you will manage the technical team and coordinate the flow of work within the Collision Center. This role is to improving profitability for the business and creating a positive work culture.
What drives your day-to-day?
- (Plan, direct and control workflow within the collision centre to ensure repairs are completed on time while maximizing shop efficiency
- Reduce comebacks by coaching/aiding technicians to practice exceptional workmanship
- Monitor individual technician performance and set action plans to improve performance where required
- Conduct effective meetings and one on ones with team members
- Provide constructive coaching, feedback and communicate department goals and expectations in a manner that ensures team member success
- Provide exceptional customer service to our valued clients
- Manage professional relationships with both suppliers and clients
- Manage vehicle movement within the departments and ensure that all client vehicles are organized and in the proper place within the collision centre and are tracked using the Management System
- Understand the financial performance of the collision centre and address any operational concerns that could impact the success of the business
- Ensure Autobody Repair Technicians and Refinishing Technicians are repairing vehicles consistent with OEM specifications
- Mentor, coach, train and support the development of all associates in the collision centre
- Provide leadership and support to ensure the team is successful in achieving goals and objectives
- Ensure tools and equipment, including facility, are being serviced and maintained properly
- Demonstrate and champion a healthy and safe work environment
- Experience as an Autobody Manager, Production Manager or Estimator
- Post-Secondary education in a related discipline would be considered an asset
- Must have previous experience being a leader and in building and mentoring a successful team
- Strong understanding of collision centre and or dealership operational practices, budgeting and expense management
- A detailed understanding of Service and Parts operations
- Ability to be professional and deliver exceptional service to clients
- Excellent people management skills such as leadership, employee engagement, team development, interpersonal, coaching, mentoring, and supervisory skills
- A well-defined sense of diplomacy, including negotiation and conflict resolution skills
- Strong organizational and time management skills
- Ability to manage priorities, perform a variety of tasks and meet required deadlines and targets
- A person of high integrity who is trusted by others and consistently honors their commitments
- Detail oriented, self-motivated and resourceful
- Results-driven and career focused individual with an entrepreneurial spirit and a strong desire to be successful
- Understanding of Provincial Safety code requirements for dealerships
- Excellent skills in Word, Excel and PowerPoint. Highly skilled in standard office software (MS Office, SharePoint, etc.)
- Must possess a valid driver's license and a safe driving history
- Competitive Compensation and Benefits Package
- Employee Vehicle Purchase & Service Plans
- Employee and Family Assistance Programs
- Paid holiday and flex time for full time AutoCanada employees
- Company-wide appreciation events and contests throughout the calendar year
- Professional development and the opportunity to grow your career
Can you picture yourself here already?
We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.
If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.
Instagram Facebook LinkedIn
INCT
More about this job
Responsibilities
Plan and manage collision-centre workflow, technician performance, vehicle movement, repair quality, and customer and supplier relationships to ensure timely, efficient repairs that meet OEM specifications. Lead and develop the team, monitor financial and operational performance, maintain equipment and facilities, and promote a safe, positive workplace.
Requirements
Candidates need experience as an autobody manager, production manager, or estimator, along with prior leadership and team-development experience and a strong understanding of collision-centre or dealership operations, budgeting, and service and parts operations. The role also requires strong people-management, customer-service, organizational, and communication skills; proficiency with Microsoft Office and SharePoint; knowledge of provincial dealership safety-code requirements; and a valid driver's licence with a safe driving history.
Skills
- Production Management
- Collision Repair Operations
- Workflow Coordination
- Team Leadership
- Employee Coaching and Mentoring
- Performance Management
- Customer Service
- Budgeting and Expense Management
- Financial Performance Management
- Conflict Resolution
- Negotiation
- Organization and Time Management
- OEM Repair Standards
- Workplace Health and Safety
- Microsoft Office and SharePoint
Benefits
- Competitive Compensation and Benefits Package
- Employee Vehicle Purchase and Service Plans
- Employee and Family Assistance Programs
- Paid Holidays
- Flexible Time
- Company-Wide Appreciation Events and Contests
- Professional Development
- Career Growth Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Manufacturing
- Trades
- Customer Service & Support
- Security & Safety
Keywords
- Collision Repair
- Collision Centre
- Production Management
- Autobody Repair
- Refinishing
- OEM Certification
- OEM Specifications
- Workflow Management
- Technician Performance
- Customer Service
- Supplier Relations
- Vehicle Tracking
- Management System
- Budgeting
- Expense Management
- Service Operations
- Parts Operations
- Team Development
- Employee Engagement
- Coaching
- Mentoring
- Conflict Resolution
- Negotiation
- Provincial Safety Code
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Office
- SharePoint
- Workplace Safety