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Added 1 min ago
UH
Occupational Therapist - Toronto Rehab - Outpatient Brain Program
University Health Network
Toronto, ON
- Full-time
Reports to: Manager, Outpatient Allied Health & Clinics
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T
Customer Experience Associate - Sherbrooke & Claremont
TD
Montreal, QC
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
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BO
Global Financial Crimes Specialist
Bank of America
Toronto, ON
- Full-time
…economic sanctions and fraud and provide risk management and client advisory support within Canada. The incumbent will partner with the Money Laundering Reporting Officer to assisting in…
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BO
Global Financial Crimes Specialist
Bank of America
Toronto, ON
- Full-time
…economic sanctions and fraud and provide risk management and client advisory support within…
Added 1 min ago
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Project Manager - Marketing Operations
Cella
Toronto, ON
- $38 to $43 CAD / hour
- Contract
We are seeking an agile, solutions-driven Project Manager to join our client's dynamic team. In this role, you will act as a pivotal bridge across marketing operations, steering key…
Added 1 min ago
PS
Property Accountant
Professional Staffing
ON · Ontario, Canada
- $70,000 to $110,000 CAD / year
- Full-time
Our client, a well-established company in the real estate industry, is seeking a Commercial Property Accountant to join its accounting team. Reporting to the Accounting Manager, the…
Added 1 min ago
CO
Recruitment Specialist
CCI Ottawa
Ottawa, ON
- Full-time
…departments that offer a wide range of programs and services. Using a client-centred approach, we offer targeted case management. We do needs assessments, support with official documents…
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PS
Property Accountant
Professional Staffing
Ottawa, ON
- $70,000 to $110,000 CAD / year
- Full-time
Our client, a well-established company in the real estate industry, is seeking a Commercial Property Accountant to join its accounting team. Reporting to the Accounting Manager, the…
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Technical Manager
FlatironDragados
St. Catharines, ON
- Full-time
As Technical Manager, you’ll lead the technical delivery of a major bridge construction project, owning design, construction methodology, interfaces, temporary works, and engineering…
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Field Technical Lead - BAS
Convergint
Toronto, ON · Etobicoke, ON
- Full-time
For assigned Medium to Larger size project, will work alongside Supervisor and Project Manager, completing the following tasks:
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DG
Electrical & Instrumentation Estimator
DCM Group Inc.
Sherwood Park, AB
- Full-time
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AC
CWB Level 2
Applus+ Canada
Pickering, ON
- Full-time
…verification processes, that the end product meets the requirements of client specifications and public safety acts and…
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II
Project Manager, Market Strategy & Understanding
Ipsos in Canada
Toronto, ON
- Full-time
As a Project Manager, you will be a key member of a team of dynamic and passionate professionals. The role will assist with functional and technical knowledge and help with the deployment…
Added 1 min ago
HM
Media Planner, Strategic Planning
Havas Media Network
Vancouver, BC
- $55,000 to $60,000 CAD / year
- Full-time
Partner with Strategic Planning leaders to develop integrated communication and media strategies across your client portfolio.
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EL
Account Manager and Business Development
Electromega Ltée/Ltd
Oakville, ON
- Full-time
Reporting to the President and Chief Executive Officer, the Account Manager is responsible for the company's sales and business development. The Account Manager will develop and maintain…
Added 1 min ago
BC
Construction Project Manager - Retail & Restaurant
BDN Construction Inc.
Toronto, ON · Greater Toronto Area, Canada
- $90,000 to $110,000 CAD / year
- Full-time
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Added 1 min ago
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Analyst, Income Processing - Asset Servicing (GWO)
Scotiabank
Toronto, ON
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Social Worker Degree
HealthCareersInSask.ca
Regina, SK
- Full-time
Job Description: Under the direction of a Program Manager and as part of an interdisciplinary team, the Social Worker provides a range of screening, triage, assessment, treatment and case…
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H
Nurse B - Clinician
HealthCareersInSask.ca
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Bayshore
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A
CWB Level 2
Applus+
Pickering, ON
- Other
…verification processes, that the end product meets the requirements of client specifications and public safety acts and…
Added 1 min ago
Assistant Manager, Site Marketing (12-Month Contract)
Sephora
Toronto, ON
Ready for a career glow-up? As Assistant Manager, Site Marketing, you’ll be responsible for leading site marketing across Sephora Canada’s digital platforms. The work you do will impact…
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S
Customer Success Manager
SAS
Canada
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The Customer Success Manager is responsible for establishing and building broad relationships with SAS Canada Government Customers both at the Federal and Provincial levels. The CSM role…

AutoCanada

Service Manager

Maple Ridge, BC, Canada

$120,000 to $150,000 CAD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $120,000 to $150,000 CAD / year
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Join the ride!

Position: Service Manager

Location: Maple Ridge, BC

Dealership: Maple Ridge Chrysler Dodge Jeep Ram

Classification: Full Time, Immediate Hire

AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.

Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable - and we love it.

Your area of focus.

You will play a crucial role in overseeing and managing the performance of service advisors, technicians, and other staff in the service department. You will need to ensure that staff are well-trained, motivated, and working together effectively to provide exceptional customer service and efficient repair and maintenance services. Leveraging your extensive leadership skills and knowledge of Parts, Service, and customer service excellence, you will be accountable for the Service Department's annual financial performance goals.

What drives your day-to-day?

Oversee team members performing vehicle inspections, preparing reports and when required, necessary, carries out these job duties 
Effectively organizes and manages team members, including technicians and advisors, to ensure team objectives and service goals are achieved
Own creating an exceptional customer service experience by: maintaining customer relationships and ensuring repeat customers by delivering quality service, recommending additional products and services and by addressing any customer concerns or complaints quickly and professionally
Set up and maintain service desk, including managing service desk team members and evaluating desk efficiency 
Resolve service desk problems and improve current service desk operations to increase productivity and enable amazing customer service
Monitor department operations and client concerns to define patterns and work to improve efficiency
Regularly audit work being done and customer service being provided to ensure all standards are met and that repair work is carried out effectively, correctly, and thoroughly
Control department budgets and other expenses
Demonstrate and champion a healthy and safe work environment

What Are The Must-haves…

Completed a related post-secondary program and or training courses would be valuable
5 years of experience in an automotive dealership Service Department
3-5 years of management experience 
A provincially recognized Journeyman Automotive Mechanic Certificate would be an asset but is not required
Working knowledge of industry standards and practices, including product details and company services offered
Experience with service applications with ADP / CDK including dispatch also considered an asset
A valid driver's license and a safe driving history
Ability to train, coach, direct and encourage technicians, advisors and shop foreman
Excellent communication and organizational skills

The Perks.

Competitive Compensation and Benefits Package
Employee Vehicle Purchase & Service Plans
Employee and Family Assistance Programs
Company-wide appreciation events and contests throughout the calendar year
Professional development and the opportunity to grow your career

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full

Can you picture yourself here already?

We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.

If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

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INFO

Directeur de service, service manager, service advisor, fixed operations, director of fixed operations, service department, FOM, Montreal, Quebec, automobile, BMW, MINI, Mercedes Benz, Porsche, Pagani, McLaren, Land Rover, Jaguar, Defender, x1, x3, x5, audi, Audi, VW, Volkswagen, Mazda, Nissan, Chevrolet, Stellantis, Chrysler, german engineering, renault, Skoda,

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More about this job

Responsibilities

Oversee service department staff, including technicians and advisors, to meet service goals and deliver efficient, high-quality vehicle repair and maintenance. Manage customer relationships and complaints, service desk operations, department budgets, work quality, and workplace safety.

Requirements

Requires five years of experience in an automotive dealership service department and three to five years of management experience, along with the ability to train, coach, and direct staff. Related post-secondary education or training is valuable; a recognized Journeyman Automotive Mechanic Certificate and ADP/CDK experience are assets, and a valid driver's license with a safe driving history is required.

Skills

Service Department Management
Team Leadership
Staff Training And Coaching
Customer Service
Automotive Repair And Maintenance
Service Operations
Budget Management
Performance Management
Problem Resolution
Operational Efficiency
Quality Auditing
Workplace Health And Safety
Communication
Organization
ADP/CDK Service Applications

Benefits

Competitive Compensation And Benefits Package
Employee Vehicle Purchase And Service Plans
Employee And Family Assistance Programs
Company-Wide Appreciation Events And Contests
Professional Development
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Automotive Dealership
Service Department
Service Advisors
Automotive Technicians
Shop Foreman
Vehicle Inspections
Automotive Repair
Vehicle Maintenance
Customer Service
Service Desk
Service Dispatch
Department Budgets
Financial Performance
Staff Training
Coaching
Team Leadership
Operational Efficiency
Quality Audits
Workplace Health And Safety
ADP
CDK
Journeyman Automotive Mechanic Certificate
Valid Driver's License

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