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Added 10 mins ago
Nuclear Medicine Technologist I
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
Part-time
Graduate of an approved training program in Nuclear Medicine Technology Current member in good standing with the CAMRT and ACMDTT Current CT and Contrast Media Enhanced Practice Designation…
Added 41 mins ago
Manager, Software Engineering
AltaML
Toronto, ON
Full-time
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential…
Added 1 hour ago
Director of Transformation
BCS Technology International Pty Ltd
Toronto, ON
Full-time
The Director of Innovation owns the organization's technology-led growth agenda - translating emerging digital, data, and AI capabilities into commercial outcomes. This is not an advisory…
Added 1 hour ago
Chief of Staff to the COO
Change.org
Canada
Full-time
Change.org voluntarily collects limited demographic information for government reporting and to support our diversity and inclusion efforts. Providing this information is entirely optional…
Added 1 hour ago
Senior Cloud Security Engineer
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
$103,000 to $153,000 CAD / year
Full-time
HOOPP's Information Technology teams deliver innovative technology solutions to help build a stronger financial future for the healthcare community. As a Senior Cloud Security Engineer, you…
Added 1 hour ago
Sr. Analyst, Valuation & Model Development
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
$103,000 to $153,000 CAD / year
Full-time
learning and development initiatives, including workshops, Speaker Series events and access to LinkedIn Learning, that support employees’ career growth
Added 1 hour ago
Nursing Assistant
Winnipeg Regional Health Authority
Winnipeg, MB
Ability to operate information technology equipment as required, e.g. fax, photocopier, computer, etc.
Added 1 hour ago
Nursing Assistant - Adult Support Float Pool
Winnipeg Regional Health Authority
Winnipeg, MB
Ability to operate information technology equipment as required, e.g. fax, photocopier, computer, etc.
Added 1 hour ago
Unit Clerk - Ambulatory Care
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the Manager Health Services, or Nurse In-Charge and working as part of a multidisciplinary team, the incumbent receives patients to clinic/unit and ensures appropriate…
Added 1 hour ago
Ward Clerk
Winnipeg Regional Health Authority
Winnipeg, MB
Ability to operate information technology equipment as required, e.g., fax, photocopier, computer, etc.
Added 1 hour ago
Nursing Assistant - Adult Support Float Pool
Winnipeg Regional Health Authority
Winnipeg, MB
Ability to operate information technology equipment as required, e.g. fax, photocopier, computer, etc.
Added 1 hour ago
Senior Product Manager, Wealth Management
Royal Bank of Canada
Toronto, ON
Full-time
Wealth Technology Group is seeking an exceptional Senior Product Manager to drive transformational innovation and accelerate our digital evolution. This is a pivotal role where you'll serve…
Added 2 hours ago
MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The Research MRI technologist will provide technical support for specific research using MRI as assigned based on research funding and needs. They will work under the supervision of Dr.…
Added 2 hours ago
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 2 hours ago
MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The Research MRI technologist will provide technical support for specific research using MRI as assigned based on research funding and needs. They will work under the supervision of Dr.…
Added 2 hours ago
Program Assistant – Cancer Research Program (CRP)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Under the supervision of the Program Manager and in close collaboration with the Program leaders and the other program assistant(s), the incumbent provides personalized administrative and…
Added 2 hours ago
Continuing Care Assistant
Jobbe
Moncton, NB
Full-time
…program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment…
Added 2 hours ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
The Project Manager, Sales Enablement and Executive Customer Communications will own and lead the development of executive-facing sales enablement content and systems that support…
Added 2 hours ago
Regional Sourcing Manager (Electronics Lane)
Husky Technologies
Bolton, ON
Full-time
Act as the primary contact and relationship manager while supporting the global strategic sourcing team to develop, prioritize, and execute “in-region” sourcing initiatives that reduce…
Added 2 hours ago
Senior Data Analyst I, Product
Mistplay
Toronto, ON
Full-time
…insightful analysis and driving analytics strategy. Reporting to the Manager of Data Analytics & Experimentation, you will collaborate with Product & Lifecycle Managers to plan and analyze…
Added 3 hours ago
Associate Optometrist (Belleville, Ontario, K8P 3E1, Canada)
Eyes On Eyecare
Belleville, ON
Part-time
Total Rewards: Benefits/Incentive Information
Added 3 hours ago
FT Justice Service Worker (Fairview & Georgian Court)
Connective
Kamloops, BC
Full-time
…Canada Corrections (Parole). Work with Agency Case Managers to support and monitor their client goals and conditions. Provision of daily physical, emotional and social supports to enhance…
Added 3 hours ago
PT Community Living Worker (Ember) |
Connective
Kamloops, BC
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Reports and is accountable to the Manager of Community Living Services or their designate
Added 3 hours ago
Webber - HSEQ Coordinator - Infrastructure Management
Ferrovial
Ottawa, ON · CAN - Webber - Infra - Ottawa
Full-time
…using field experience, innovative construction methods and BIM technology. As a subsidiary of Ferrovial, Webber has access to a global network of skilled engineers, best-in-class…
Added 3 hours ago
Assistant Manager, Operations | Masonville Place
lululemon
London, ON
Full-time
The Assistant Manager, Operations role is an essential part of the store leadership team and is responsible for making sure our retail business runs smoothly and successfully. Assistant…

Autodesk

Senior Technical Account Manager - Civil Infrastructure

Montreal, QC, Canada

Pay: For U.S.-based roles, we expect a starting base salary between $76,000 and $136,730.
Job type: Full-time
Apply by: Oct 24, 2026
Experience: 5+ years of experience implementing, supporting, or consulting on Autodesk Civil Infrastructure solutions (including Civil 3D) in enterprise environments.
Posting language: English
Posted: Sep 24, 2026

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Original job description

Job Requisition ID #

26WD100148

Technical Account Manager – Civil Infrastructure

Position Overview

Autodesk Customer Success is looking for a highly motivated Technical Account Manager to join our Proactive Support organization. In this role, you will support strategic enterprise customers across the Civil Infrastructure sector.

The Technical Account Management team partners with strategic enterprise customers to maximize the value of their Autodesk investment by providing proactive technical guidance, helping customers maintain technically healthy production environments, and enabling them to achieve their business objectives.

As a trusted technical advisor, you will build long-term relationships, proactively identify technical risks, and provide recommendations that improve solution performance, operational health, and long-term success.

We are seeking professionals with deep experience working with Civil Infrastructure design and engineering workflows in enterprise environments.

This role supports organizations delivering transportation, land development, utilities, water, and other infrastructure projects, helping them maximize the value of their Autodesk investment through proactive technical guidance and strategic partnership.

Responsibilities

Serve as the trusted technical advisor for a portfolio of strategic enterprise customers.
Establish and maintain strong customer relationships through proactive technical engagement and strategic guidance.
Partner with Customer Success Managers (CSMs) and Technical Adoption Specialists (TASs) to execute customer success plans and deliver an exceptional Customer Technical Success experience.
Proactively identify technical risks and recommend best practices that improve solution performance, operational health, and long-term customer success.
Deliver proactive technical engagement through regular support case reviews, technical health assessments, and recommendations aligned with customer business objectives.
Provide technical guidance and recommendations that help customers optimize solution performance, stability, and operational health.
Manage priority technical issues and coordinate escalations while monitoring service level compliance.
Take a problem management approach to identify trends, address root causes, and recommend continuous improvement initiatives.
Partner with customer teams to ensure successful deployment, licensing, configuration, and performance of Autodesk desktop and cloud solutions.
Guide customers through key technical events, including major upgrades, migrations, and adoption of new capabilities.
Advocate for customer needs by collaborating with Autodesk Support, Product, and Engineering teams to improve technical outcomes and the overall customer experience.

Minimum Qualifications

Bachelor's degree or equivalent experience in Civil Engineering, Civil Infrastructure, Surveying, Transportation Engineering, or a related discipline.
5+ years of experience implementing, supporting, or consulting on Autodesk Civil Infrastructure solutions (including Civil 3D) in enterprise environments.
Deep understanding of Civil Infrastructure design workflows, data interoperability, and information exchange across transportation, land development, utilities, water, or related infrastructure projects.
Strong analytical and troubleshooting skills supporting complex enterprise environments.
Experience presenting technical information to both technical and business audiences.
Ability to manage multiple customer engagements while effectively prioritizing work.
Fluency in English.

Preferred Qualifications

Experience with Autodesk Platform Services (APS).
Experience with Autodesk Docs and/or Autodesk Construction Cloud supporting infrastructure workflows.
Experience with Autodesk Revit is a plus, but not required.
Technical consulting and/or enterprise technical project delivery experience with large, complex organizations.
Strong communication and relationship-building skills with the ability to influence stakeholders at all levels.

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $76,000 and $136,730. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Equal Employment Opportunity

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Belonging

We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging

In-Person Onboarding and Identity Verification

This role may require in-person onboarding and/or in-person ID verification.

Apply About employer

More about this job

Responsibilities

Serve as a trusted technical advisor to strategic enterprise customers, providing proactive guidance, technical health assessments, risk management, and recommendations to improve Autodesk solution performance and customer outcomes. Coordinate technical issues and escalations, support deployments and major upgrades, and collaborate with customer success, support, product, and engineering teams.

Requirements

Requires a bachelor's degree or equivalent experience in civil engineering, infrastructure, surveying, transportation engineering, or a related field, plus at least five years supporting or implementing Autodesk Civil Infrastructure solutions in enterprise environments. Candidates should have deep knowledge of infrastructure design workflows and data interoperability, strong analytical and communication skills, and the ability to manage multiple customer engagements; English fluency is required.

Skills

Civil 3D
Civil Infrastructure Design Workflows
Data Interoperability
Enterprise Technical Support
Technical Troubleshooting
Customer Success Planning
Technical Account Management
Technical Risk Assessment
Problem Management
Escalation Management
Licensing and Configuration
Autodesk Platform Services
Autodesk Docs
Autodesk Construction Cloud
Stakeholder Communication

Benefits

Health Benefits
Financial Benefits
Time Off
Wellness Benefits
Stock Grants
Annual Cash Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Autodesk
Civil Infrastructure
Civil 3D
Autodesk Platform Services
Autodesk Docs
Autodesk Construction Cloud
Autodesk Revit
Enterprise Customers
Customer Success
Technical Account Management
Technical Adoption
Civil Engineering
Transportation Engineering
Surveying
Land Development
Utilities
Water Infrastructure
Design Workflows
Data Interoperability
Information Exchange
Technical Health Assessments
Problem Management
Root Cause Analysis
Escalation Management
Licensing
Configuration
Cloud Solutions
Desktop Solutions
Migrations
Technical Consulting

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