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Added 10 mins ago
Associé(e) aux ventes, location d'outils (Temps plein)
The Home Depot Canada
Laval, QC
Full-time
Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
Added 40 mins ago
Merchandiser, Hourly Part Time Evening
Loblaw Companies Limited
Calgary, AB
Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 40 mins ago
Sport & Exercise Medicine Physician
Changepain Medical & Allied Health Clinic
Burnaby, BC
Contract
Department: Medical Services - Musculoskeletal & Rehabilitation Stream
Added 40 mins ago
Senior Purchaser
Designer Health Centers
Winnipeg, MB
Full-time
The Senior Purchaser is responsible for sourcing, negotiating, and procuring materials, components, and services required to support the manufacturing and service operations of ODRA Road…
Added 40 mins ago
Registered Nurse (RN) - Hospice Residence - Part Time Nights
The Hospice of Windsor and Essex County
Windsor, ON
Part-time
…access to care for all. We provide specialized wrap-around services to adults, children, and their caregivers, in the setting of their choice – whether it be in our Residences or in their…
Added 40 mins ago
Human Resources Consultant
Protak Consulting Group Inc.
Ottawa, ON
Full-time
Providing operational Human Resources services
Added 40 mins ago
Manager, Collections
Rogers Bank
Sherwood Park, AB
Full-time
Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to…
Added 40 mins ago
Part Time Bridal Sales
David's Bridal
Winnipeg, MB
Part-time
…presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand ambassadors and demonstrate the values and…
Added 40 mins ago
Seamstress
David's Bridal
Toronto, ON · Scarborough, ON
…the high standards of David’s Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer…
Added 1 hour ago
Dietary Aide AgeCare Royal Oak
AgeCare
Kingsville, ON · AgeCare Royal Oak
Part-time
As a Dietary Aide at AgeCare, reporting to the Director or Dietary Manager, you will play a key role in ensuring our residents enjoy a pleasant dining experience. You will assist with the…
Added 1 hour ago
Cook
AgeCare
Mississauga, ON
Part-time
…decision-making authority and/or brings to the attention of the Food Services…
Added 1 hour ago
Manager, Collections
Rogers Bank
PE · Bloomfield Station, PE
Full-time
Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to…
Added 1 hour ago
Manager, Collections
Rogers Bank
Charlottetown, PE
Full-time
Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to…
Added 1 hour ago
Cook, Part-Time, Agecare Ballycliffe
AgeCare
Ajax, ON
Part-time
…decision-making authority and/or brings to the attention of the Food Services…
Added 1 hour ago
Cook- Reg. Part Time [MRG CK4 0.20] Regina Gardens Long Term Care Residence
AgeCare
Hamilton, ON
Part-time
…decision-making authority and/or brings to the attention of the Food Services…
Added 1 hour ago
Cook, Union Casual AgeCare Glenwarren
AgeCare
Victoria, BC
Part-time
The Cook reporting to the Director of Culinary Services or Dietary Manager, the Cook is responsible for preparation and delivery of all foods for residents, guests and employees.
Added 1 hour ago
Manager, Collections
Rogers Bank
Kincardine, ON
Full-time
Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to…
Added 1 hour ago
Recreation Aide Casual AgeCare James Bay-1
AgeCare
Victoria, BC
Part-time
Reporting to the Recreation Manager, the Recreation Aide assists in the planning, organization and implementation of meaningful programs for the residents.
Added 1 hour ago
Manager, Collections
Rogers Bank
Dartmouth, NS
Full-time
Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to…
Added 1 hour ago
Counselling Team Lead
YMCA of Northeastern Ontario
Spanish, ON
…children, adults, youth and seniors in our various programs and services…
Added 1 hour ago
Front Desk Supervisor
Banff Caribou Properties
Banff, AB
Reporting to the Front Office Manager, the Front Desk Supervisor is responsible for ensuring that all Front Desk procedures are followed and all necessary tasks are completed accurately. If…
Added 1 hour ago
General Manager, Sudden Sally
Banff Caribou Properties
Banff, AB
…experiences. We are looking for an experienced and passionate General Manager to lead our operation, inspire our team, and drive business…
Added 2 hours ago
Proposal Manager
AtkinsRéalis
Toronto, ON
$100,200 to $137,700 CAD / year
Full-time
Reporting to the Manager, Proposal Management Services, the Proposal Manager plays a critical role in driving market growth across AtkinsRéalis. You will lead and contribute to…
Added 2 hours ago
Keyholder
Pet Valu
Grande Prairie, AB
Part-time
…time with our customers. They recommend the best products and services to create the healthiest, most playful life for all pets. They share accountability to drive profit to fuel our growth…
Added 2 hours ago
Sales Manager
Michaels Stores
Kamloops, BC
Part-time
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.

Autodesk

Senior Technical Account Manager - Civil Infrastructure

Montreal, QC, Canada

Pay: For U.S.-based roles, we expect a starting base salary between $76,000 and $136,730.
Job type: Full-time
Apply by: Oct 24, 2026
Experience: 5+ years of experience implementing, supporting, or consulting on Autodesk Civil Infrastructure solutions (including Civil 3D) in enterprise environments.
Posting language: English
Posted: Sep 24, 2026

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Original job description

Job Requisition ID #

26WD100148

Technical Account Manager – Civil Infrastructure

Position Overview

Autodesk Customer Success is looking for a highly motivated Technical Account Manager to join our Proactive Support organization. In this role, you will support strategic enterprise customers across the Civil Infrastructure sector.

The Technical Account Management team partners with strategic enterprise customers to maximize the value of their Autodesk investment by providing proactive technical guidance, helping customers maintain technically healthy production environments, and enabling them to achieve their business objectives.

As a trusted technical advisor, you will build long-term relationships, proactively identify technical risks, and provide recommendations that improve solution performance, operational health, and long-term success.

We are seeking professionals with deep experience working with Civil Infrastructure design and engineering workflows in enterprise environments.

This role supports organizations delivering transportation, land development, utilities, water, and other infrastructure projects, helping them maximize the value of their Autodesk investment through proactive technical guidance and strategic partnership.

Responsibilities

Serve as the trusted technical advisor for a portfolio of strategic enterprise customers.
Establish and maintain strong customer relationships through proactive technical engagement and strategic guidance.
Partner with Customer Success Managers (CSMs) and Technical Adoption Specialists (TASs) to execute customer success plans and deliver an exceptional Customer Technical Success experience.
Proactively identify technical risks and recommend best practices that improve solution performance, operational health, and long-term customer success.
Deliver proactive technical engagement through regular support case reviews, technical health assessments, and recommendations aligned with customer business objectives.
Provide technical guidance and recommendations that help customers optimize solution performance, stability, and operational health.
Manage priority technical issues and coordinate escalations while monitoring service level compliance.
Take a problem management approach to identify trends, address root causes, and recommend continuous improvement initiatives.
Partner with customer teams to ensure successful deployment, licensing, configuration, and performance of Autodesk desktop and cloud solutions.
Guide customers through key technical events, including major upgrades, migrations, and adoption of new capabilities.
Advocate for customer needs by collaborating with Autodesk Support, Product, and Engineering teams to improve technical outcomes and the overall customer experience.

Minimum Qualifications

Bachelor's degree or equivalent experience in Civil Engineering, Civil Infrastructure, Surveying, Transportation Engineering, or a related discipline.
5+ years of experience implementing, supporting, or consulting on Autodesk Civil Infrastructure solutions (including Civil 3D) in enterprise environments.
Deep understanding of Civil Infrastructure design workflows, data interoperability, and information exchange across transportation, land development, utilities, water, or related infrastructure projects.
Strong analytical and troubleshooting skills supporting complex enterprise environments.
Experience presenting technical information to both technical and business audiences.
Ability to manage multiple customer engagements while effectively prioritizing work.
Fluency in English.

Preferred Qualifications

Experience with Autodesk Platform Services (APS).
Experience with Autodesk Docs and/or Autodesk Construction Cloud supporting infrastructure workflows.
Experience with Autodesk Revit is a plus, but not required.
Technical consulting and/or enterprise technical project delivery experience with large, complex organizations.
Strong communication and relationship-building skills with the ability to influence stakeholders at all levels.

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $76,000 and $136,730. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Equal Employment Opportunity

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Belonging

We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging

In-Person Onboarding and Identity Verification

This role may require in-person onboarding and/or in-person ID verification.

Apply About employer

More about this job

Responsibilities

Serve as a trusted technical advisor to strategic enterprise customers, providing proactive guidance, technical health assessments, risk management, and recommendations to improve Autodesk solution performance and customer outcomes. Coordinate technical issues and escalations, support deployments and major upgrades, and collaborate with customer success, support, product, and engineering teams.

Requirements

Requires a bachelor's degree or equivalent experience in civil engineering, infrastructure, surveying, transportation engineering, or a related field, plus at least five years supporting or implementing Autodesk Civil Infrastructure solutions in enterprise environments. Candidates should have deep knowledge of infrastructure design workflows and data interoperability, strong analytical and communication skills, and the ability to manage multiple customer engagements; English fluency is required.

Skills

Civil 3D
Civil Infrastructure Design Workflows
Data Interoperability
Enterprise Technical Support
Technical Troubleshooting
Customer Success Planning
Technical Account Management
Technical Risk Assessment
Problem Management
Escalation Management
Licensing and Configuration
Autodesk Platform Services
Autodesk Docs
Autodesk Construction Cloud
Stakeholder Communication

Benefits

Health Benefits
Financial Benefits
Time Off
Wellness Benefits
Stock Grants
Annual Cash Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Autodesk
Civil Infrastructure
Civil 3D
Autodesk Platform Services
Autodesk Docs
Autodesk Construction Cloud
Autodesk Revit
Enterprise Customers
Customer Success
Technical Account Management
Technical Adoption
Civil Engineering
Transportation Engineering
Surveying
Land Development
Utilities
Water Infrastructure
Design Workflows
Data Interoperability
Information Exchange
Technical Health Assessments
Problem Management
Root Cause Analysis
Escalation Management
Licensing
Configuration
Cloud Solutions
Desktop Solutions
Migrations
Technical Consulting

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