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Added 11 mins ago
Gestionnaire de Programme Senior - integration interSystèmes / Senior Program Manager - Cross-Systems Integration
Airbus Aircraft
Montreal, QC
Full-time
Bien-être / santé: Programme d’Aide aux Employé.e.s (PAE), programme de rabais, service médical sur site, accès à un service de navette publique entre Laval (station de métro Montmorency)…
Added 11 mins ago
Global Account Manager
Cogent Communications
Montreal, QC
Full-time
…superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay increases and an uncapped commissions plan offers you…
Added 11 mins ago
Senior Project Manager
Robert Half
Toronto, ON · North York, ON
$70 to $85 CAD / hour
Full-time
We are looking for a Senior Project Manager/ Scrum Master to lead engineering delivery for a hospitality-focused organization in Toronto, Ontario. This Long-term Contract position is ideal…
Added 11 mins ago
Senior Pricing Analyst
EStaffSearch
Toronto, ON
$90,000 to $110,000 CAD / year
Full-time
Provide back-up support to the Senior Manager, Pricing and the Pricing Specialist, as required.
Added 12 mins ago
Postmaster - Premises provided by Postmaster (Group Office)
Canada Post - Postes Canada
NL · Valley Pond, NL
…The Postmaster, reporting to the Superintendent/Local Area Manager, is responsible for promoting and selling postal products and services to the public and businesses in the community. As…
Added 41 mins ago
Lloydminster - Part-time Class 1 Driver Merchandiser
Coca-Cola Canada Bottling Limited
AB · Blackfoot, AB
Part-time
Reporting to the Warehouse Supervisor or Manager, Coke Canada Bottling Driver Merchandisers (or Bulk Drivers) are responsible for delivery of pre-ordered product to assigned accounts,…
Added 41 mins ago
Edmonton - Part-time Class 1 Driver Merchandiser
Coca-Cola Canada Bottling Limited
Edmonton, AB
Part-time
Reporting to the Warehouse Supervisor or Manager, Coke Canada Bottling Driver Merchandisers (or Bulk Drivers) are responsible for delivery of pre-ordered product to assigned accounts,…
Added 41 mins ago
Intermediate IT Project Manager
Special Olympics Canada
Toronto, ON
$68,000 to $95,000 CAD / year
Contract
The primary areas of responsibility include project planning and delivery, stakeholder engagement, vendor coordination, risk and issue management, project governance, reporting, and change…
Added 41 mins ago
Calgary - Part-time Warehouse General Laborer (Order Builder)
Coca-Cola Canada Bottling Limited
Calgary, AB
Part-time
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 57 mins ago
Assistant Store Manager - Back-end Ops
J.D. Irving, Limited
Truro, NS
Full-time
Managing fleet operations (where applicable): Oversee delivery operations to ensure timely, efficient service aligned with customer expectations.
Added 1 hour ago
Food and Beverage Manager
Aramark Canada
Belleville, ON
Full-time
The Food and Beverage Operation Manager will oversee all aspects and execution of the food and beverage set up and service of events to ensure exceptional guest experiences. This role…
Added 1 hour ago
Physiotherapist, Regular Part-Time, Rehabilitation Department
West Parry Sound Health Centre
Parry Sound, ON
Part-time
WPSHC's innovative approach to integration has benefited the community through more seamless local delivery of services, improved access to primary care, a wider understanding of local…
Added 1 hour ago
Server
Shannex Incorporated
Mississauga, ON
Full-time
Consistently ensures food quality, presentation, and service delivery meet established department standards. Ensures meals are visually appealing, the correct temperature and portion size,…
Added 1 hour ago
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Full-time
Develop, implement, monitor, and evaluate departmental policies, procedures, workflows, and service delivery models to support operational excellence and evidence-based practice.
Added 1 hour ago
Endoscope Decontamination Technician - Endoscope Decontamination Units (EDU)
NHS Ayrshire & Arran
NS · Cape Breton, NS
Full-time
…become multi skilled in all areas of the job. In maintaining and delivery of a high-quality decontamination service within the Endoscopy Decontamination Unit…
Added 1 hour ago
Banquet Captain
Aramark Canada
Ottawa, ON
Full-time
We are hiring full-time Banquet Captains to join our team on Carleton University campus. Reporting to the Catering Manager, the Banquet Captain is responsible for coordinating daily…
Added 1 hour ago
Seasonal Delivery Driver Role - Hiring Now!
3SIGHT SERVICES LTD.
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Full-time
3Sight Services Ltd, is a locally owned and operated Amazon DSP dedicated to providing exceptional delivery service to our community.
Added 1 hour ago
Team Lead, Recreation (Internal Posting)
YBC
Vanderhoof, BC
$20.25 to $20.79 CAD / hour
Full-time
Responsible for duty manager shifts overseeing the facility and staff to ensure effective service is provided, conflicts resolved and safety of staff and members
Added 2 hours ago
Hospital Manager
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Timmins, ON
Internship
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Added 2 hours ago
Creative Services Coordinator
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AB · Edmonton, AB
Full-time
…Services (Marketing) team at National Bank, you’ll support the delivery of high-quality print and digital creative across marketing initiatives. This role combines junior-level graphic…
Added 2 hours ago
Registered Nurse (N2) - Labour Delivery Recovery
Shared Health-Soins Communs
Winnipeg, MB
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Under the general supervision of the Manager Health Services, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Clinical…
Added 3 hours ago
Associate, Corporate Banking
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Laval, QC
Full-time
Supports the delivery of an exceptional customer experience to private banking clients. Provides a superior level of courteous, knowledgeable and professional service to all existing and…
Added 3 hours ago
Driver I
Aramark Canada
AB · Edmonton, AB
Full-time
Other duties and tasks as assigned by manager
Added 3 hours ago
Associate, Corporate Banking
BMO Capital Markets
Montreal, QC
Full-time
Supports the delivery of an exceptional customer experience to private banking clients. Provides a superior level of courteous, knowledgeable and professional service to all existing and…
Added 3 hours ago
Senior Manager, Digital Delivery Enablement
Royal Bank of Canada
Toronto, ON
Full-time
The Senior Delivery Enablement Manager is the operational backbone of the Workday platform, installing operational discipline and delivery infrastructure for predictable agile execution.…

Autodesk

Senior Technical Account Manager - Civil Infrastructure

Montreal, QC, Canada

Pay: For U.S.-based roles, we expect a starting base salary between $76,000 and $136,730.
Job type: Full-time
Apply by: Oct 24, 2026
Experience: 5+ years of experience implementing, supporting, or consulting on Autodesk Civil Infrastructure solutions (including Civil 3D) in enterprise environments.
Posting language: English
Posted: Sep 24, 2026

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Original job description

Job Requisition ID #

26WD100148

Technical Account Manager – Civil Infrastructure

Position Overview

Autodesk Customer Success is looking for a highly motivated Technical Account Manager to join our Proactive Support organization. In this role, you will support strategic enterprise customers across the Civil Infrastructure sector.

The Technical Account Management team partners with strategic enterprise customers to maximize the value of their Autodesk investment by providing proactive technical guidance, helping customers maintain technically healthy production environments, and enabling them to achieve their business objectives.

As a trusted technical advisor, you will build long-term relationships, proactively identify technical risks, and provide recommendations that improve solution performance, operational health, and long-term success.

We are seeking professionals with deep experience working with Civil Infrastructure design and engineering workflows in enterprise environments.

This role supports organizations delivering transportation, land development, utilities, water, and other infrastructure projects, helping them maximize the value of their Autodesk investment through proactive technical guidance and strategic partnership.

Responsibilities

Serve as the trusted technical advisor for a portfolio of strategic enterprise customers.
Establish and maintain strong customer relationships through proactive technical engagement and strategic guidance.
Partner with Customer Success Managers (CSMs) and Technical Adoption Specialists (TASs) to execute customer success plans and deliver an exceptional Customer Technical Success experience.
Proactively identify technical risks and recommend best practices that improve solution performance, operational health, and long-term customer success.
Deliver proactive technical engagement through regular support case reviews, technical health assessments, and recommendations aligned with customer business objectives.
Provide technical guidance and recommendations that help customers optimize solution performance, stability, and operational health.
Manage priority technical issues and coordinate escalations while monitoring service level compliance.
Take a problem management approach to identify trends, address root causes, and recommend continuous improvement initiatives.
Partner with customer teams to ensure successful deployment, licensing, configuration, and performance of Autodesk desktop and cloud solutions.
Guide customers through key technical events, including major upgrades, migrations, and adoption of new capabilities.
Advocate for customer needs by collaborating with Autodesk Support, Product, and Engineering teams to improve technical outcomes and the overall customer experience.

Minimum Qualifications

Bachelor's degree or equivalent experience in Civil Engineering, Civil Infrastructure, Surveying, Transportation Engineering, or a related discipline.
5+ years of experience implementing, supporting, or consulting on Autodesk Civil Infrastructure solutions (including Civil 3D) in enterprise environments.
Deep understanding of Civil Infrastructure design workflows, data interoperability, and information exchange across transportation, land development, utilities, water, or related infrastructure projects.
Strong analytical and troubleshooting skills supporting complex enterprise environments.
Experience presenting technical information to both technical and business audiences.
Ability to manage multiple customer engagements while effectively prioritizing work.
Fluency in English.

Preferred Qualifications

Experience with Autodesk Platform Services (APS).
Experience with Autodesk Docs and/or Autodesk Construction Cloud supporting infrastructure workflows.
Experience with Autodesk Revit is a plus, but not required.
Technical consulting and/or enterprise technical project delivery experience with large, complex organizations.
Strong communication and relationship-building skills with the ability to influence stakeholders at all levels.

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $76,000 and $136,730. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Equal Employment Opportunity

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Belonging

We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging

In-Person Onboarding and Identity Verification

This role may require in-person onboarding and/or in-person ID verification.

Apply About employer

More about this job

Responsibilities

Serve as a trusted technical advisor to strategic enterprise customers, providing proactive guidance, technical health assessments, risk management, and recommendations to improve Autodesk solution performance and customer outcomes. Coordinate technical issues and escalations, support deployments and major upgrades, and collaborate with customer success, support, product, and engineering teams.

Requirements

Requires a bachelor's degree or equivalent experience in civil engineering, infrastructure, surveying, transportation engineering, or a related field, plus at least five years supporting or implementing Autodesk Civil Infrastructure solutions in enterprise environments. Candidates should have deep knowledge of infrastructure design workflows and data interoperability, strong analytical and communication skills, and the ability to manage multiple customer engagements; English fluency is required.

Skills

Civil 3D
Civil Infrastructure Design Workflows
Data Interoperability
Enterprise Technical Support
Technical Troubleshooting
Customer Success Planning
Technical Account Management
Technical Risk Assessment
Problem Management
Escalation Management
Licensing and Configuration
Autodesk Platform Services
Autodesk Docs
Autodesk Construction Cloud
Stakeholder Communication

Benefits

Health Benefits
Financial Benefits
Time Off
Wellness Benefits
Stock Grants
Annual Cash Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Autodesk
Civil Infrastructure
Civil 3D
Autodesk Platform Services
Autodesk Docs
Autodesk Construction Cloud
Autodesk Revit
Enterprise Customers
Customer Success
Technical Account Management
Technical Adoption
Civil Engineering
Transportation Engineering
Surveying
Land Development
Utilities
Water Infrastructure
Design Workflows
Data Interoperability
Information Exchange
Technical Health Assessments
Problem Management
Root Cause Analysis
Escalation Management
Licensing
Configuration
Cloud Solutions
Desktop Solutions
Migrations
Technical Consulting

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