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Added 1 min ago
Senior Lead, Strategic Partnerships and Government Engagement
Canadian Commercial Corporation
Ottawa, ON
$134,561 to $154,413 CAD / year
Full-time
Reporting to the Manager, Finance Contract Administration, the Contract Administrator undertakes financial administration with a focus on the review and validation of supplier invoices.…
Added 1 min ago
Senior Credit Solutions Manager, Commercial Banking - Calgary
Scotiabank
AB · Calgary, AB
The Senior Credit Solutions Manager (Sr. CSM) is responsible for contributing to the profitable growth and quality of the Bank’s Corporate and Commercial Credit portfolio by performing…
Added 1 min ago
Manager, Community Relations
Lansdowne Stadium Limited
Ottawa, ON
Full-time
Reporting to the Director, Brand & Content, the Manager, Community Relations will be responsible for expanding the presence of the teams within the community and building awareness,…
Added 1 min ago
Account Manager, Small Business
TD
Notre-Dame-de-l'Île-Perrot, QC · Coteau-du-Lac, QC · Vaudreuil-Dorion, QC
Full-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 1 min ago
AI Product Manager
Insight Enterprises, Inc.
Toronto, ON
Insight is hiring an AI Product Manager to own the requirements and strategy function on client-facing AI engagements in Canada. This is a billable delivery consultant role, embedded on…
Added 1 min ago
Relationship Manager, Employee & Community Giving
BMO
Toronto, ON · BMOPLACE
Full-time
Reporting to the Director, Employee & Community Giving Canada, the Relationship Manager, Employee & Community Giving manages internal and external partnerships aligned to community focused…
Added 15 mins ago
Senior Specialist Labour Relations Arbitration-CA
CN
Concord, ON
Full-time
…The role establishes, maintains, and develops a solid working relationship with union representatives, colleagues, and clients to promote a co-operative and effective LR…
Added 16 mins ago
Unit Claims Manager, Accident Benefits - Dispute Management Team
Intact FC
Toronto, ON · Mississauga, ON · Ajax, ON · Richmond Hill, ON
Full-time
As a Unit Claims Manager for the Dispute Management Team, you will play a pivotal role as a key member of the Claims management team within Accident Benefits. This role would be ideal for…
Added 16 mins ago
Financial Planner Investment and Retirement Planning Assistant
Royal Bank of Canada
AB · STRATHCONA COUNTY, Alberta
Full-time
Leaders who support your development through coaching and managing opportunities
Added 16 mins ago
Relationship Manager, Business Markets Intern
Royal Bank of Canada
Peterborough, ON
Full-time
Business development and client acquisition and prospecting skills, including building and leveraging valuable Centres of Influence within the local business community
Added 16 mins ago
Marketing Analyst, Consumer & Operator Insights
''
Toronto, ON
Full-time
Reporting to the Sr. Manager, North America Insights, you will help build and champion consumer and operator insights that drive business growth. Through consumer research, syndicated data,…
Added 30 mins ago
Assistant project manager
Pomerleau
Quebec, QC
Full-time
As an Assistant Project Manager within Pomerleau’s Civil & Infrastructure division, Marine works you will play a key role at the heart of the Restorations – Civil Structures business unit.…
Added 30 mins ago
Project Manager - Buildings
Pomerleau
Quebec, QC
Full-time
As an experienced Project Manager in the Building Operations team at Pomerleau Construction, you will manage large-scale building and infrastructure projects - ranging from $1.5 million to…
Added 30 mins ago
Senior Residential Property Manager
SHAPE
Victoria, BC
Full-time
The Senior Property Manager will be a front-facing representative of the STACK brand, while taking primary ownership of their assigned portfolio of residential properties. They will serve…
Added 30 mins ago
Compensation Benefits Manager
Confidential
Toronto, ON · Greater Toronto Area, Canada
Full-time
The Manager, Total Compensation, is responsible for developing, implementing and governing enterprise compensation strategy. This role ensures compensation programs are competitive,…
Added 30 mins ago
PT - Outreach Worker - (Cowichan Valley Mobile Shower Program)
Connective
Duncan, BC
Internship
Reports and is accountable to the Program Manager or their designate
Added 30 mins ago
Controller - 12 Month Maternity Leave
Harbour Air
Vancouver, BC
Temporary
Lead annual financial statement preparation and manage the external audit relationship
Added 30 mins ago
Client Success Manager
Talent Harbour
Burnaby, BC
Full-time
…recruitment, career transition and outplacement, leadership development and coaching, and fractional HR. Our recruiting division, Goldbeck Recruiting, is named one of the Top 25 Executive…
Added 30 mins ago
Senior Project Manager
Prodigy Group
Toronto, ON
Full-time
We are looking for a Senior Project Manager to join our Toronto team!
Added 31 mins ago
Wellness Manager (PEARPL)
Connecting Care (2000) Inc.
Hythe, AB
As the Wellness Manager, your leadership shapes the community's atmosphere. You will collaborate with residents and their care teams to coordinate and evaluate all services, ensuring a high…
Added 31 mins ago
Manager, Client Engagement - Wayfinding
BrandActive
Toronto, ON
Full-time
BrandActive is currently seeking a Manager, Client Engagement - Wayfinding to join our growing wayfinding practice. This is an opportunity to lead complex, strategic work while helping…
Added 31 mins ago
Community Manager (Condominium Manager), G.T.A., ON
Tribe Management inc
Toronto, ON
$70,000 to $80,000 CAD / year
Full-time
We're looking for an experienced Property Manager to join our team. If you're confident managing high-rise condominium communities, building strong relationships with councils, and…
Added 31 mins ago
Community Manager (Condominium Manager), Durham, ON
Tribe Management inc
ON
$70,000 to $80,000 CAD / year
Full-time
We're looking for an experienced Property Manager to join our team. If you're confident managing high-rise condominium communities, building strong relationships with councils, and…
Added 46 mins ago
Assistant Controller/Senior Finance Manager
Ramudden
Stouffville, ON
Full-time
We are seeking a detail-oriented and highly organized Senior Finance Manager / Assistant Controller to join our Finance team. In this role, you will support the accuracy, integrity, and…
Added 46 mins ago
Purchasing Manager - Power Systems
Brandt Group of Companies
Regina, SK
Full-time
Brandt Corporate Services Ltd. is currently seeking a Purchasing Manager- Power Systems for our Regina, SK, location. The Purchasing Manager – Power Systems is responsible for leading the…

Autodesk

Senior Technical Account Manager - Civil Infrastructure

Toronto, ON, Canada

Pay: For U.S.-based roles, we expect a starting base salary between $76,000 and $136,730.
Job type: Full-time
Apply by: Oct 24, 2026
Experience: 5+ years of experience implementing, supporting, or consulting on Autodesk Civil Infrastructure solutions (including Civil 3D) in enterprise environments.
Posting language: English
Posted: Sep 24, 2026

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Original job description

Job Requisition ID #

26WD100148

Technical Account Manager – Civil Infrastructure

Position Overview

Autodesk Customer Success is looking for a highly motivated Technical Account Manager to join our Proactive Support organization. In this role, you will support strategic enterprise customers across the Civil Infrastructure sector.

The Technical Account Management team partners with strategic enterprise customers to maximize the value of their Autodesk investment by providing proactive technical guidance, helping customers maintain technically healthy production environments, and enabling them to achieve their business objectives.

As a trusted technical advisor, you will build long-term relationships, proactively identify technical risks, and provide recommendations that improve solution performance, operational health, and long-term success.

We are seeking professionals with deep experience working with Civil Infrastructure design and engineering workflows in enterprise environments.

This role supports organizations delivering transportation, land development, utilities, water, and other infrastructure projects, helping them maximize the value of their Autodesk investment through proactive technical guidance and strategic partnership.

Responsibilities

Serve as the trusted technical advisor for a portfolio of strategic enterprise customers.
Establish and maintain strong customer relationships through proactive technical engagement and strategic guidance.
Partner with Customer Success Managers (CSMs) and Technical Adoption Specialists (TASs) to execute customer success plans and deliver an exceptional Customer Technical Success experience.
Proactively identify technical risks and recommend best practices that improve solution performance, operational health, and long-term customer success.
Deliver proactive technical engagement through regular support case reviews, technical health assessments, and recommendations aligned with customer business objectives.
Provide technical guidance and recommendations that help customers optimize solution performance, stability, and operational health.
Manage priority technical issues and coordinate escalations while monitoring service level compliance.
Take a problem management approach to identify trends, address root causes, and recommend continuous improvement initiatives.
Partner with customer teams to ensure successful deployment, licensing, configuration, and performance of Autodesk desktop and cloud solutions.
Guide customers through key technical events, including major upgrades, migrations, and adoption of new capabilities.
Advocate for customer needs by collaborating with Autodesk Support, Product, and Engineering teams to improve technical outcomes and the overall customer experience.

Minimum Qualifications

Bachelor's degree or equivalent experience in Civil Engineering, Civil Infrastructure, Surveying, Transportation Engineering, or a related discipline.
5+ years of experience implementing, supporting, or consulting on Autodesk Civil Infrastructure solutions (including Civil 3D) in enterprise environments.
Deep understanding of Civil Infrastructure design workflows, data interoperability, and information exchange across transportation, land development, utilities, water, or related infrastructure projects.
Strong analytical and troubleshooting skills supporting complex enterprise environments.
Experience presenting technical information to both technical and business audiences.
Ability to manage multiple customer engagements while effectively prioritizing work.
Fluency in English.

Preferred Qualifications

Experience with Autodesk Platform Services (APS).
Experience with Autodesk Docs and/or Autodesk Construction Cloud supporting infrastructure workflows.
Experience with Autodesk Revit is a plus, but not required.
Technical consulting and/or enterprise technical project delivery experience with large, complex organizations.
Strong communication and relationship-building skills with the ability to influence stakeholders at all levels.

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $76,000 and $136,730. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Equal Employment Opportunity

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Belonging

We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging

In-Person Onboarding and Identity Verification

This role may require in-person onboarding and/or in-person ID verification.

Apply About employer

More about this job

Responsibilities

Serve as a trusted technical advisor to strategic enterprise customers, providing proactive guidance, technical health assessments, and recommendations to improve solution performance and operational health. Coordinate priority issues and escalations, support deployments and major upgrades, and collaborate with customer success, support, product, and engineering teams to advance customer outcomes.

Requirements

Requires a bachelor's degree or equivalent experience in civil engineering, civil infrastructure, surveying, transportation engineering, or a related discipline, plus at least five years supporting or implementing Autodesk Civil Infrastructure solutions in enterprise environments. Candidates should understand infrastructure design workflows and data interoperability, troubleshoot complex environments, communicate with technical and business audiences, and manage multiple customer engagements; English fluency is required.

Skills

Autodesk Civil 3D
Civil Infrastructure Workflows
Technical Account Management
Enterprise Customer Support
Technical Troubleshooting
Data Interoperability
Technical Health Assessments
Problem Management
Escalation Management
Technical Consulting
Customer Success Planning
Licensing and Configuration
Autodesk Platform Services
Autodesk Docs
Autodesk Construction Cloud

Benefits

Health Benefits
Financial Benefits
Time Away
Wellness Benefits
Annual Cash Bonuses
Commissions
Stock Grants

Visa sponsorship

Not detected in the job text

Keywords

Autodesk
Civil 3D
Civil Infrastructure
Transportation Engineering
Land Development
Utilities
Water Infrastructure
Surveying
Autodesk Platform Services
Autodesk Docs
Autodesk Construction Cloud
Autodesk Revit
Enterprise Environments
Design Workflows
Data Interoperability
Information Exchange
Technical Account Management
Customer Success
Technical Health Assessments
Problem Management
Root Cause Analysis
Escalation Management
Licensing
Configuration
Cloud Solutions
Desktop Solutions
Upgrades
Migrations
Technical Consulting
Enterprise Project Delivery

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