Find work in Canada.

487,999 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 9 hours ago
Spécialiste du support client bilingue/ Bilingual Client Support Specialist
AutoTrader.ca
Boisbriand, QC
The role of the Customer Support Specialist is to provide customer-focused day-to-day support to specific clients and dealer groups doing business with AutoTrader. This role also serves as…
Added 9 hours ago
A
Spécialiste du support client bilingue/ Bilingual Client Support Specialist
AutoTrader.ca
Boisbriand, QC
- Full-time
The role of the Customer Support Specialist is to provide customer-focused day-to-day support to specific clients and dealer groups doing business with AutoTrader. This role also serves as…
Added 1 day ago
ED
Technical Support & Inside Sales Specialist (VFD / Servo Drives)
Eura Drives Canada
Toronto, ON · North York, ON
- Part-time
We are seeking a versatile VFD/Servo Technologist with a passion for Customer Service and Sales to join our team on a part-time basis (2–3 days/week) leading to full time. This role bridges…
Added 2 days ago
OC
Bilingual Customer Success Specialist
Options Consulting Solutions
Toronto, ON · North York, ON
- $58,000 to $65,000 CAD / year
- Full-time
As a Bilingual Customer Success Specialist, you will serve as a key point of contact for customers, supporting assigned sales territories in partnership with an Account Manager. You will:
Added 2 days ago
I
Sr Account Executive II
Insight
Mississauga, ON
- Full-time
trusted advisor to Insight’s customers, the Account Executive Inside will identify opportunities to leverage Insight’s complete technology offering, which encompasses hardware, software,…
Added 3 days ago
SI
Inside Sales Representative, Legacy Products
Swiss Instruments Limited
Mississauga, ON
- Full-time
· Refer technical questions requiring specialist advice to the appropriate sales representative, supplier, or technical contact.
Added 3 days ago
AS
Inside Sales Specialist
About Staffing
Calgary, AB
- Full-time
Our client is a growing manufacturing company looking for an Inside Sales Specialist to join their team. This is an excellent opportunity for someone who enjoys building customer…
Added 3 days ago
Business Development Specialist - West Canada
Jensen Hughes
Burnaby, BC
Jensen Hughes is looking for a motivated and well-spoken inside sales representative to join our global Fire and Life Safety team in our Burnaby, BC office location and cover Western Canada…
Added 4 days ago
BI
Business Development Specialist (Inside Sales) - Segregated Funds & Annuities
BMO Insurance
Toronto, ON
- Full-time
Drives sales results to enhance the promotion of BMO Life Assurance product (specifically SEGREGATED FUNDS & ANNUITIES) and services to managing general agencies (MGAs) and brokers. Shares…
Added 4 days ago
J
Customer Onboarding Specialist
Jobber
AB · Edmonton, AB
- Full-time
As a Customer Onboarding Specialist, you’ll manage a portfolio of home service businesses and act as their trusted advisor through onboarding. You’ll guide each customer through a defined…
Added 4 days ago
TT
Specialist-Sales Store
trane technologies
Laval, QC
- Full-time
Step into the role of Customer Sales Associate and become the trusted advisor that our customers rely on when they visit our Trane Supply stores! Your expertise and knowledge will be…
Added 4 days ago
B
Business Development Specialist (Inside Sales) - Segregated Funds & Annuities
BMO
Toronto, ON · YNG
- Full-time
Drives sales results to enhance the promotion of BMO Life Assurance product (specifically SEGREGATED FUNDS & ANNUITIES) and services to managing general agencies (MGAs) and brokers. Shares…
Added 4 days ago
J
Customer Onboarding Specialist
Jobber
Vancouver, BC
- Full-time
As a Customer Onboarding Specialist, you’ll manage a portfolio of home service businesses and act as their trusted advisor through onboarding. You’ll guide each customer through a defined…
Added 4 days ago
CL
Sales Engineer - Intern
Contrôles Laurentide / Laurentide Controls
Kirkland, QC
- Full-time
As a member of the inside sales team, you will drive company sales and revenue growth, through customer technical and commercial sales and support activities. As a key reference person, you…
Added 4 days ago
J
Customer Onboarding Specialist
Jobber
Remote, Canada
- Full-time
- Remote
As a Customer Onboarding Specialist, you’ll manage a portfolio of home service businesses and act as their trusted advisor through onboarding. You’ll guide each customer through a defined…
Added 4 days ago
A
Client Support Specialist
AutoTrader.ca
Toronto, ON · Etobicoke, ON
- Full-time
The role of the Customer Support Specialist is to provide customer-focused day-to-day support to specific clients and dealer groups doing business with AutoTrader. This role also serves as…
Added 4 days ago
Client Support Specialist
AutoTrader.ca
Toronto, ON
The role of the Customer Support Specialist is to provide customer-focused day-to-day support to specific clients and dealer groups doing business with AutoTrader. This role also serves as…
Added 4 days ago
Security Solutions Sales Specialist (Account Manager) - Solutions and Services
Siemens
Kingston, ON · Ottawa, ON
Siemens Smart Infrastructure is currently seeking a Security Sales Specialist - Solutions and Services, to join our Security Solutions and Service Sales team. In this role, your primary…
Added 4 days ago
SA
Lead Generation Specialist / Spécialiste en génération de pistes
Systemex Automation
Montreal, QC
- Full-time
Systemex is looking for a driven Lead Generation Specialist to help grow our Automation Division by identifying new business opportunities and connecting with key decision-makers across…
Added 5 days ago
LD
TECH Specialist
London Drugs Limited
Vancouver, BC
- Other
The job of a London Drugs TECH Specialist is to provides sales assistance to our customers in all technical areas of the store including Computers, Audio Visual Equipment, Mobile Phones,…
Added 5 days ago
SW
Engineering & Technical Sales Specialist
SPS West
Calgary, AB
- Full-time
At SPS West, we're looking for a motivated, customer-focused Engineering & Technical Sales Specialist who enjoys solving technical challenges, building relationships, working with numbers,…
Added 6 days ago
SI
Product Specialist - Alberta based - Hybrid Sales Position
Szio+ Inc
Canada
- Full-time
Szio+ is searching for a Healthcare Inside Sales Representative (Hybrid) based in Alberta who aspires to be part of a rapidly growing progressive company in the natural health space. Are…
Added 9 days ago
AI
Application Specialist
Applied Industrial Technologies - Canada
AB · Edmonton, AB
- Full-time
…qualified and motivated individual to fill the position of Technical Solutions Application Specialist in Western…
Added 9 days ago
BI
Business Development Specialist (Inside Sales)
BMO Insurance
Winnipeg, MB
- Full-time
Drives sales results to enhance the promotion of BMO Life Assurance product and services to managing general agencies (MGAs) and brokers. Shares feedback on the product, processes, etc. to…
Added 9 days ago
BI
Business Development Specialist (Inside Sales)
BMO Insurance
Vancouver, BC
- Full-time
Drives sales results to enhance the promotion of BMO Life Assurance product and services to managing general agencies (MGAs) and brokers. Shares feedback on the product, processes, etc. to…

AutoTrader.ca

Client Support Specialist

Toronto, ON, Canada

$40,000 - $44,000 CAD

Apply About employer

Applications open in a new tab.

Job details

Pay: $40,000 - $44,000 CAD
Posting language: English
Posted: Oct 21, 2026

Original job description

We are TRADER, a Canadian leader in digital automotive solutions. Our flagship brands - AutoTrader.ca, AutoSync, Dealertrack Canada and CMS - help Canadians buy, sell, and finance vehicles with confidence.

As part of AutoScout24 group, Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond.

Learn more at tradercorporation.com.

This role will be within our flagship platform, AutoTrader.ca, Canada’s #1 automotive marketplace, attracting over 25 million visits each month

Role: Client Support Specialist
Location: Etobicoke, ON (Hybrid)

The role of the Customer Support Specialist is to provide customer-focused day-to-day support to specific clients and dealer groups doing business with AutoTrader. This role also serves as the internal primary point of contact between the customer and the AutoTrader for specific customer related issues. The role may provide, or act as liaison for other staff who provide, customer support, technical support, support for adding or setting up products, planning and making recommendations for the customer's account, including preparing sales presentations and monthly reports for customers. Reviewing analytics regarding activity and ROI and providing account guidance to the client is also expected. The Customer Support Specialist will also work very closely with other roles within the business including the Outside / Inside Account Managers, Account Directors, Online Sales Consultants and also Sales Management within the sales organization regarding customer accounts. Building strong customer relationships is absolutely key to the success of the role.

Key Areas of Responsibility:

This role is expected to investigate concerns and inquiries.
Asking the right questions of clients and cross functional teams to determine best course of action for resolution to clients concerns or issues raised.
Communicating resolution in a timely manner is critical to the success of this role. This role is also expected to troubleshoot issues brought to their attention re: client's accounts.
Managing inbound communications (phone or email) from clients or dealer groups related to the clients.
Also, managing outbound communication with clients that may be flagged for DNS (Do Not Sell) or to provide follow-up answers to questions or concerns raised by the clients. Providing a strong level of customer service and building a level of trust with the client is critical.
Coordinate & liaise with cross-functional departments to resolve issues technical in nature or related to billing or related to order fulfillment (print, priority placement, creative).
This role will be working closely with Sales, Finance, Production and Dealer Services. Will escalate issues to the Manager of Customer Services or to cross functional departments as necessary.
Prepare and run reports and presentations (ie. Monthly reviews, Sales Proposals, Performance, Tickets, Status, etc) both internally within the organization and/or for the clients purposes.
Reports can be analyzed and recommendations may be made to the Sales team regarding customer accounts.
May flag issues re: optimization.
Take ownership of the accuracy of the clients account information in AutoTrader CRM system. Including package information, capture information, contacts, rates etc.

Education, Experience and Technical skills:

Must be very detailed oriented and very customer focused.
Must be organized and able to manage clients' expectations.
Must be self-motivated and work individually and as a team.
Must have a sense of urgency to resolve and investigate issues.
College diploma.
Must have solid verbal/written communication skills.
MS Office experience - specifically Excel is essential.
Strong customer service skills.
Strong analytical skills

What’s in it for you…

Gym discounts
Employee and Family Assistance program
Virtual wellness events
Conferences & training budget
Regular internal training programs
Financial planning with 3% matching Pension
Competitive salary

Compensation

Our ranges reflect the expected compensation at the time of posting. The final offer may vary and can be higher based on relevant skills, experience, location, and market conditions. Based on the role, the total rewards package may also include benefits, bonus, and other employee offerings.

The base salary range for this position is

$40,000 - $44,000 CAD

Use of Artificial Intelligence in Hiring: We use artificial intelligence (“AI”) in our hiring process, including to screen, assess, or select applicants for this position.

Vacancy Status: This job posting is for an existing vacancy.

Apply About employer

More about this job

Responsibilities

Provide day-to-day support to clients and dealer groups, investigate and resolve account, technical, billing, and order fulfillment issues, and coordinate with internal teams. Prepare reports and presentations, analyze account performance and ROI, recommend account improvements, and maintain accurate client information in the CRM.

Requirements

A college diploma is required, along with strong customer service, communication, analytical, organizational, and client relationship skills. Candidates should be detail-oriented, self-motivated, able to manage client expectations and investigate issues promptly, and experienced with Microsoft Office, especially Excel.

Skills

Customer Service
Client Relationship Building
Issue Investigation And Resolution
Technical Troubleshooting
Verbal And Written Communication
Organization
Client Expectation Management
Analytical Skills
Reporting And Presentation Preparation
Microsoft Excel
Microsoft Office
Account Management
Cross-Functional Coordination
CRM Data Accuracy
Sales Support

Benefits

Gym Discounts
Employee And Family Assistance Program
Virtual Wellness Events
Conference And Training Budget
Regular Internal Training Programs
Financial Planning
3% Pension Matching

Visa sponsorship

Not detected in the job text

Keywords

AutoTrader.ca
AutoSync
Dealertrack Canada
Customer Support
Client Support
Dealer Groups
Account Management
CRM
Microsoft Office
Microsoft Excel
Technical Support
Troubleshooting
Billing
Order Fulfillment
Sales Support
Analytics
Return On Investment
Monthly Reports
Sales Presentations
Performance Reporting
Account Optimization
Cross-Functional Collaboration
Client Communications
Automotive Marketplace

Report this job