Jobs in Canada

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Added 4 hours ago
VB
Sr. Manager of Projects Controls - Canada
Vale Base Metals
Toronto, ON
- Full-time
We are seeking a Sr Specialist – Project Estimating & Cost Control to join our VBM / CTO / Studies / Project Controls team in Toronto, Ontario.
Added 8 hours ago
FC
Sr Courier
FedEx Canada
Prince George, BC
- Full-time
Must possess a valid drivers licence and have a good driving record
Added 8 hours ago
FC
Sr Courier
FedEx Canada
Thornhill, BC
- Full-time
Must possess a valid driver’s license and have a good driving record · Must possess a valid drivers licence and have a good driving record
Added 14 hours ago
SD
Senior Specialist, Quality Assurance
Shoppers Drug Mart
Toronto, ON
- Full-time
Must have a Bachelor of Science (or Canadian Equivalent)
Added 18 hours ago
H
Senior Specialist AI Machine Learning
Hays
Sudbury, ON
- Full-time
We are currently seeking a Sr. Specialist, AI/Machine Learning Developer to join the AI & Automation Centre of Excellence within Information Technology, based in Sudbury, Ontario, Canada.
Added 1 day ago
VB
Engineer - Ground Control
Vale Base Metals
Toronto, ON
- Full-time
…Brazil. You will work collaboratively with multi-disciplinary technical studies and operations teams to meet safety and regulatory standards. In role, you will be part of a specialist team…
Added 1 day ago
VB
Sr Spec, IT
Vale Base Metals
Toronto, ON
- Full-time
We are seeking a Sr. Specialist, AI/Machine Learning Developer to join our AI & Automation Centre of Excellence for a permanent opportunity within Information Technology in Sudbury, ON.…
Added 1 day ago
HH
SR. Lab Technologist
Hamilton Health Sciences
Hamilton, ON
- Full-time
Acts as a key resource to technical staff, technical specialist, laboratory manager and medical staff on technical operation and theory of testing and results
Added 1 day ago
VB
Sr. Specialist - Project Risk Management
Vale Base Metals
Toronto, ON
- Full-time
We are seeking a Sr. Specialist – Project Risk Management to join our VBM / CTO / Studies / Project Controls team in Toronto, Ontario.
Added 1 day ago
BD
Sales & Proposals Specialist
Black Diamond Lodging & Accommodations
Calgary, AB
- Full-time
Black Diamond Group’s Major Bids department has a full-time position for Sales & Proposals Specialist.
Added 1 day ago
MH
Sr. Full Stack Software Engineer (Backend - AI products)
MedMe Health
Remote, Canada
- $116,000 to $156,000 CAD / year
- Full-time
- Remote
Practical full-stack fluency - comfortable contributing in React/FE when needed, not a specialist
Added 1 day ago
MH
Sr. Full Stack Software Engineer (Backend - AI products)
MedMe Health
Toronto, ON
- $116,000 to $156,000 CAD / year
- Full-time
Practical full-stack fluency - comfortable contributing in React/FE when needed, not a specialist
Added 1 day ago
FC
Sr Courier
FedEx Canada
Rimouski, QC
- Full-time
Must possess a valid drivers licence and have a good driving record
Added 1 day ago
L
Engineering Project Manager III
Legrand
Mississauga, ON
- Full-time
Team-building skills with technical and non-technical staff
Added 1 day ago
LS
Engineering Project Manager III
Legrand Slovenija
Mississauga, ON
- Full-time
Team-building skills with technical and non-technical staff
Added 1 day ago
Sr. Specialist, Mechanical Engineer (L4) - CAE
L3Harris Technologies
ON · Waterdown, ON
…be of an advanced nature and will involve solving difficult technical…
Added 2 days ago
RL
Sr. CNC Manufacturing Specialist (6 months contract)
Romet Limited
ON · Mississauga, ON
- Full-time
JOB TITLE: Sr. CNC Manufacturing Specialist (6 months contract)
Added 2 days ago
C
Sr Finance Manager
Confidentiel
Markham, ON
- $140,000 to $150,000 CAD / year
- Full-time
…in Thornhill, Ontario. This role is well suited to a finance specialist who combines strong technical accounting knowledge with the ability to improve reporting quality, strengthen…
Added 2 days ago
BT
IT & Innovation Consultant, SR&ED
Baker Tilly Canada
Windsor, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 3 days ago
BT
IT & Innovation Consultant, SR&ED
Baker Tilly Canada
Windsor, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 4 days ago
CS
Sr Manager, Community Relations
Canucks Sports & Entertainment (CSE)
Vancouver, BC
- Full-time
Supervise, coach, and provide feedback to Specialist, Community Relations, Coordinator, Mascot, and Program Manager, Community Relations
Added 4 days ago
TM
Automation Systems Specialist
The Mosaic Company
Esterhazy, SK
- Full-time
The Automation Systems Specialist plays an important role in Mosaic's efforts to continue the development and implementation of new and innovative technologies that maximize operational…
Added 4 days ago
PC
Sr Specialist – Retail Technology Platform
Parkland Corporation
Calgary, AB · Mississauga, ON
- Full-time
Collaborate with business stakeholders and vendors to define functional and technical requirements for new initiatives and enhancements.
Added 4 days ago
M
Automation Systems Specialist
Mosaic
Esterhazy, SK · CA - Esterhazy, SK
- Full-time
The Automation Systems Specialist plays an important role in Mosaic's efforts to continue the development and implementation of new and innovative technologies that maximize operational…
Added 4 days ago
Sr. Technical Account Manager - Media Specialist, Strategic Industries
Amazon
Calgary, AB
…dashboards for media workflows working closely with the AWS TAMs and Technical Project Manager where assigned. * Work across AWS Elemental products and with AWS Solutions Architects to…

AutoTrader.ca

Sr. Client Support Specialist

Toronto, ON, Canada

$45,000 - $50,000 CAD

Apply on job-boards.greenhouse.io About employer

Applications open in a new tab.

Job details

Pay: $45,000 - $50,000 CAD
Posting language: English
Posted: Oct 26, 2026

Original job description

We are a Canadian leader in digital automotive solutions. Our flagship brands - AutoTrader.ca, AutoSync, Dealertrack Canada and CMS - help Canadians buy, sell, and finance vehicles with confidence. AutoTrader.ca is Canada’s largest automotive marketplace, with over 25 million monthly visits. Through AutoSync, we provide software solutions to 3,500+ dealers, streamlining their operations, marketing, and sales. Dealertrack Canada is the country’s top automotive financing portal, processing more than 6.5 million credit applications each year. Collateral Management (CMS) is a national tech solution that boosts lien and registration services, recovery services, and insolvency management solutions for Canadian Lenders

As part of AutoScout24 group, Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond.

Join us on our journey as we bring together the best of Europe and North America to shape the future of automotive retail.

Summary of Job:

This role is expected to provide dedicated and specialized support to large and complex dealer groups as well as accounts in a superior package. This role requires a technical support professional to help guide and resolve customer’s issues, requests or general inquiries related to marketplace, and AUTOSYNC products. The VIP Specialist will work very closely with other roles within the business. Building strong internal/external relationships and responding within SLA is key to the success of the role.

Key Areas of Responsibility:

Provide best-in-class support related to technical issues by helping diagnose and provide qualitative technical services and solutions to internal and external customers.
Provide technical support for front-end website customizations and/or inventory feed integrations.
Coordinate tasks with our tech ops and AUTOSYNC DEV team to ensure website, inventory and or platform requests are completed.
Manage change/requests configurable on all CMS systems.
Manage large and complex account and dealer group set ups and product integrations.
Collaborate with internal teams and 3rd parties to help resolve technical issues impacting customers.
Assist in discussions with more technically advanced clients and 3rd parties to ensure that all their questions are fully answered, and expectations are managed through the lifecycle of a support request.
Evaluation of the systems' problems to recommend enhancements.
Manage multiple cases and/or large dealer groups at one time.
Proactively check account set ups and integrations to identify and resolve problems for these customers before they are reported.
OEM partner support.
Managing inbound and outbound communications (phone or email) from clients or dealer groups related to different products.
Responding to customers in a timely manner to get to the root and solution of their problem.
Provide courteous, friendly and professional customer support.
Coordinate & liaise with cross-functional departments to resolve issues technical in nature.
This role will be working closely with Sales, Finance, Creative, Web DEV, Tech Ops, OSCs, AUTOSYNC and other departments as needed
Prepare and execute weekly, bi-weekly or monthly reports (ie. Support ticket reviews, status, etc) both internally within the organization and/or for the client’s purposes.
Other duties as assigned.

Job Requirements (please indicate if required (R), preferred (P) or asset (A))

Education, Experience and Technical skills

Trader’s level 1 customer support experience (R)
College diploma or related business experience (R)
Solid verbal/written communication skills (R)
MS Office experience – specifically Excel is essential (R)
Previous customer service experience (R)
Strong customer service skills (R)
Strong analytical skills (R)
Technical skills (R)

Required Soft Skills and Competencies

Must be very detailed oriented and very customer focused (R)
Must be organized and able to manage client’s expectations (R)
Must be self-motivated and work individually and as a team
Must have the ability to work well under pressure and have a sense of urgency to resolve and investigate issues (R)
Must have excellent communication skills, both verbal and written (R)

Working Conditions

Office, home environment (Hybrid)

For a career where you can drive our business and shape your future, apply now.

Compensation

Our ranges reflect the expected compensation at the time of posting. The final offer may vary and can be higher based on relevant skills, experience, location, and market conditions. Based on the role, the total rewards package may also include benefits, bonus, and other employee offerings.

The base salary range for this position is

$45,000 - $50,000 CAD

Use of Artificial Intelligence in Hiring: We use artificial intelligence (“AI”) in our hiring process, including to screen, assess, or select applicants for this position.

Vacancy Status: This job posting is for an existing vacancy.

Apply on job-boards.greenhouse.io About employer

More about this job

Responsibilities

Provide specialized technical support to large dealer groups and manage complex account integrations for marketplace and software products. Coordinate with internal development and operations teams to resolve technical issues and ensure service level agreements are met.

Requirements

Requires previous customer support experience, strong analytical skills, and proficiency in Microsoft Office, particularly Excel. Candidates must possess excellent communication skills and the ability to manage multiple complex accounts under pressure.

Skills

Technical support
Customer service
Analytical skills
Microsoft Office
Excel
Communication skills
Problem solving
Account management
Product integration
Relationship building
Time management
Detail oriented
Technical troubleshooting
Reporting

Visa sponsorship

Not detected in the job text

Keywords

Digital automotive solutions
AutoTrader.ca
AutoSync
Dealertrack Canada
CMS
Technical support
Customer support
Account management
Product integration
Inventory feed
Website customization
SLA
OEM support
Data reporting
Microsoft Excel
Automotive retail
Marketplace
Technical operations
Software solutions
Client relations

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Work requirements

Jobs in Canada