Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 13 mins ago
F
Technical Support Specialist- FortiSASE
Fortinet
Burnaby, BC
- Full-time
Troubleshoot Fortinet’s Secure Access Service Edge product, FortiSASE.
Added 29 mins ago
FN
Maintenance Supervisor
FAMU National Alumni Association
Calgary, AB
- Full-time
Control standards of work/service from contractors on site.
Added 29 mins ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
…on-site. This may involve coordinating communication between Service Managers, Area Managers, the Call Center, Parts Distribution and the…
Added 29 mins ago
Dir Cyber Security Engineering
Altice USA
Toronto, ON
Establish and maintain a 24x7 on-call model for security engineering, with defined escalation paths and service levels for platform incidents and customer-impacting events.
Added 29 mins ago
Licensed Practical Nurse - Critical Care Trainee - Medical Intensive Care Unit
Winnipeg Regional Health Authority
Winnipeg, MB
…employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the…
Added 29 mins ago
Critical Care/ICU Nurse - Trainee - Intermediate Intensive Care Unit
Winnipeg Regional Health Authority
Winnipeg, MB
…employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the…
Added 29 mins ago
Critical Care/ICU Nurse - Trainee - Medical Intensive Care Unit
Winnipeg Regional Health Authority
Winnipeg, MB
…employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the…
Added 29 mins ago
Licensed Practical Nurse - Critical Care Trainee - Intermediate Intensive Care Unit
Winnipeg Regional Health Authority
Winnipeg, MB
…employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the…
Added 29 mins ago
Critical Care/ICU Nurse - Trainee - Surgical Intensive Care Unit
Winnipeg Regional Health Authority
Winnipeg, MB
…employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the…
Added 29 mins ago
Critical Care/ICU Nurse - Trainee - Medical Intensive Care Unit
Winnipeg Regional Health Authority
Winnipeg, MB
…employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the…
Added 29 mins ago
Critical Care/ICU Nurse - Trainee - Critical Care Float Pool
Winnipeg Regional Health Authority
Winnipeg, MB
…employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the…
Added 29 mins ago
Critical Care/ICU Nurse - Trainee (Designated Indigenous) - Surgical Intensive Care Unit
Winnipeg Regional Health Authority
Winnipeg, MB
…employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more…
Added 29 mins ago
Critical Care/ICU Nurse - Trainee (Designated Indigenous) - Medical Intensive Care Unit
Winnipeg Regional Health Authority
Winnipeg, MB
…employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was…
Added 29 mins ago
Critical Care/ICU Nurse - Trainee - Critical Care Float Pool
Winnipeg Regional Health Authority
Winnipeg, MB
…employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the…
Added 29 mins ago
Critical Care/ICU Nurse - Trainee - Medical Intensive Care Unit
Winnipeg Regional Health Authority
Winnipeg, MB
…employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the…
Added 29 mins ago
Licensed Practical Nurse - Critical Care/ICU Trainee
Winnipeg Regional Health Authority
Winnipeg, MB
…employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the…
Added 29 mins ago
Critical Care/ICU Nurse - Trainee - Intermediate Intensive Care Unit
Winnipeg Regional Health Authority
Winnipeg, MB
…employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the…
Added 29 mins ago
Critical Care/ICU Nurse - Trainee - Surgical Intensive Care Unit
Winnipeg Regional Health Authority
Winnipeg, MB
…employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the…
Added 50 mins ago
MP
Production Associate
Master Packaging Inc
Borden-Carleton, PE
- Full-time
Employee sponsored prescription safety eyewear
Added 58 mins ago
SH
Service Desk and Desktop Technician
Sisler High School
Winnipeg, MB
- Full-time
…software used by staff and students in the division. The IT Service Desk and Desktop Support team functions as part of IT Services and provides support related to all end user devices, all…
Added 58 mins ago
R|
Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Customer-service mindset with professional judgment.
Added 58 mins ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…clinical trials, data-sharing, confidentiality, third-party service agreements, etc.) based on the requirements of the…
Added 58 mins ago
B&
Retail Brand Experience Supervisor-BAYSHORE SHOPPING CENTRE
Bath & Body Works
Ottawa, ON
- $22.95 USD / hour
- Full-time
No-cost mental health and well-being support through our Employee Assistance Program (EAP).
Added 58 mins ago
IA
Chemical Sales Representative
iA American Warranty Group
Winnipeg, MB
- Full-time
…vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much…
Added 58 mins ago
B&
Seasonal Retail Sales Associate-SOUTHGATE CENTRE
Bath & Body Works
Edmonton, AB
- $18 USD / hour
- Part-time
No-cost mental health and well-being support through our Employee Assistance Program (EAP).

AutoTrader.ca

Sr. Client Support Specialist

Toronto, ON, Canada
Etobicoke, ON, Canada

The base salary range for this position is: $45,000 CAD - $50,000 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The base salary range for this position is: $45,000 CAD - $50,000 CAD
Job type: Full-time
Apply by: Nov 24, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

We are a Canadian leader in digital automotive solutions. Our flagship brands - AutoTrader.ca, AutoSync, Dealertrack Canada and CMS - help Canadians buy, sell, and finance vehicles with confidence. AutoTrader.ca is Canada’s largest automotive marketplace, with over 25 million monthly visits. Through AutoSync, we provide software solutions to 3,500+ dealers, streamlining their operations, marketing, and sales. Dealertrack Canada is the country’s top automotive financing portal, processing more than 6.5 million credit applications each year. Collateral Management (CMS) is a national tech solution that boosts lien and registration services, recovery services, and insolvency management solutions for Canadian Lenders

As part of AutoScout24 group, Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond.

Join us on our journey as we bring together the best of Europe and North America to shape the future of automotive retail.

Summary of Job:

This role is expected to provide dedicated and specialized support to large and complex dealer groups as well as accounts in a superior package. This role requires a technical support professional to help guide and resolve customer’s issues, requests or general inquiries related to marketplace, and AUTOSYNC products. The VIP Specialist will work very closely with other roles within the business. Building strong internal/external relationships and responding within SLA is key to the success of the role.

Key Areas of Responsibility:

Provide best-in-class support related to technical issues by helping diagnose and provide qualitative technical services and solutions to internal and external customers.
Provide technical support for front-end website customizations and/or inventory feed integrations.
Coordinate tasks with our tech ops and AUTOSYNC DEV team to ensure website, inventory and or platform requests are completed.
Manage change/requests configurable on all CMS systems.
Manage large and complex account and dealer group set ups and product integrations.
Collaborate with internal teams and 3rd parties to help resolve technical issues impacting customers.
Assist in discussions with more technically advanced clients and 3rd parties to ensure that all their questions are fully answered, and expectations are managed through the lifecycle of a support request.
Evaluation of the systems' problems to recommend enhancements.
Manage multiple cases and/or large dealer groups at one time.
Proactively check account set ups and integrations to identify and resolve problems for these customers before they are reported.
OEM partner support.
Managing inbound and outbound communications (phone or email) from clients or dealer groups related to different products.
Responding to customers in a timely manner to get to the root and solution of their problem.
Provide courteous, friendly and professional customer support.
Coordinate & liaise with cross-functional departments to resolve issues technical in nature.
This role will be working closely with Sales, Finance, Creative, Web DEV, Tech Ops, OSCs, AUTOSYNC and other departments as needed
Prepare and execute weekly, bi-weekly or monthly reports (ie. Support ticket reviews, status, etc) both internally within the organization and/or for the client’s purposes.
Other duties as assigned.

Job Requirements (please indicate if required (R), preferred (P) or asset (A))

Education, Experience and Technical skills

Trader’s level 1 customer support experience (R)
College diploma or related business experience (R)
Solid verbal/written communication skills (R)
MS Office experience – specifically Excel is essential (R)
Previous customer service experience (R)
Strong customer service skills (R)
Strong analytical skills (R)
Technical skills (R)

Required Soft Skills and Competencies

Must be very detailed oriented and very customer focused (R)
Must be organized and able to manage client’s expectations (R)
Must be self-motivated and work individually and as a team
Must have the ability to work well under pressure and have a sense of urgency to resolve and investigate issues (R)
Must have excellent communication skills, both verbal and written (R)

Working Conditions

Office, home environment (Hybrid)

For a career where you can drive our business and shape your future, apply now.

Compensation Our ranges reflect the expected compensation at the time of posting. The final offer may vary and can be higher based on relevant skills, experience, location, and market conditions. Based on the role, the total rewards package may also include benefits, bonus, and other employee offerings.

The base salary range for this position is: $45,000 CAD - $50,000 CAD

Use of Artificial Intelligence in Hiring: We use artificial intelligence (“AI”) in our hiring process, including to screen, assess, or select applicants for this position.

Vacancy Status: This job posting is for an existing vacancy.

Apply About employer

More about this job

Responsibilities

Provide specialized technical support to large dealer groups and complex accounts, diagnosing and resolving issues related to automotive marketplaces and AutoSync products. Coordinate integrations, account changes, and customer communications with internal teams and third parties, while managing cases, reporting, and proactive account checks.

Requirements

Required qualifications include Trader’s Level 1 customer support experience, a college diploma or related business experience, previous customer service experience, and strong technical, analytical, and communication skills. The role also requires attention to detail, organization, customer focus, and the ability to manage expectations and resolve issues under pressure.

Skills

Technical Support
Customer Service
Troubleshooting
Analytical Skills
Written Communication
Verbal Communication
Microsoft Excel
Microsoft Office
Inventory Feed Integrations
Website Customization
Account Setup
Product Integrations
Case Management
Cross-Functional Collaboration
Reporting

Visa sponsorship

Not detected in the job text

Keywords

Automotive Technology
Automotive Marketplace
AutoTrader.ca
AutoSync
Dealertrack Canada
Collateral Management
Technical Support
Customer Support
Trader’s Level 1
Microsoft Office
Microsoft Excel
Website Customization
Inventory Feed Integration
Product Integration
Account Setup
CMS Systems
Tech Operations
Development Team
OEM Partner Support
Support Tickets
Service-Level Agreements
Troubleshooting
Cross-Functional Collaboration
Client Reporting
Dealer Groups

Report this job