Jobs in Canada

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Added 29 days ago
Bilingual Customer Service Representative
Canon Careers
Saint-Laurent, QC
Maintain accurate records and documentation of changes to account information through the CCTS database
Added 29 days ago
Bilingual Corporate Sales Representative - Virtual
Canon Careers
Saint-Laurent, QC
Reporting to a sales manager, you will leverage your proven B2B sales skills to hunt and grow your book of business in an assigned territory. You will be responsible for uncovering and…
Added 29 days ago
Bilingual Print Production Account Executive - Virtual
Canon Careers
Montréal, QC
The Bilingual Print Production Account Executive will be reporting to the Production Manager and is responsible for selling Canon production equipment and related solutions and services to…
Added 29 days ago
Bilingual Account Executive in Wide Format printing - Virtual
Canon Careers
Montréal, QC
The Bilingual Account Executive in Wide Format printing will be reporting to the Sales Production Senior Manager and is for achieving an annual sales quota for DGS hardware and software, by…
Added 29 days ago
Senior Sales Manager - Hybrid
Canon Careers
Brampton, ON
The Senior Sales Manager leads a team of sales managers and representatives to drive direct MFP sales, software and cloud-based solutions, and IT services in the assigned territory. This…
Added 29 days ago
Dealer Account Executive (West) - Hybrid
Canon Careers
Calgary, AB
The Dealer Account Executive - West is reporting to the Manager, B2B Sales, and is responsible for driving sales and business growth through strong partnerships with wholesale dealer…
Added 29 days ago
Key Account Sales Manager - Hybrid
Canon Careers
Edmonton, AB
As a Key Account Sales Manager, you will be responsible for leading a Western Canada's sales team. The team will focus on acquiring and growing mid-market and enterprise corporate accounts;…
Added 29 days ago
CC
Sales Database Associate Analyst (SQL) - Hybrid
Canon Careers
Brampton, ON
- $58,700 to $65,000 CAD / year
Reporting to the Senior Manager Sales Performance, you will be responsible for maintaining and transforming data, resulting in better sales analytics and territory management.
Added 29 days ago
Account Executive (Production Systems) - Hybrid
Canon Careers
Brampton, ON
As the Account Executive (Production Systems), you will report to the Manager of Tech Support & Training and focus on driving sales in the commercial print sector within your assigned…
Added 29 days ago
Account Executive (Production Systems) - Hybrid
Canon Careers
Calgary, AB
As the Account Executive (Production Systems), you will report to the Manager of Tech Support & Training and focus on driving sales in the commercial print sector within your assigned…
Added 29 days ago
Account Executive (Production Systems) - Hybrid
Canon Careers
Saint-Laurent, QC
As the Account Executive (Production Systems), you will report to the Manager of Technical Support & Training and focus on driving sales in the commercial print sector within your assigned…
Added 29 days ago
Bilingual Sales Consultant (Montreal) - Hybrid
Canon Careers
Saint-Laurent, QC
As a Bilingual Sales Consultant reporting to the Sales Manager, Emerging & Key Accounts, you will be the primary point of contact for small-to-medium-sized businesses within a designated…
Added 29 days ago
Accounts Payable and Operations Support Specialist
Fer-Pal Infrastructure
ON
Reporting directly to the AP Manager, you’ll collaborate closely with the accounting team and play a central role in ensuring smooth financial and operational workflows. Approximately 90%…
Added 29 days ago
Account Manager
Global Talent Alliance, Canada
Ottawa, ON
Responsible for a key Customer Strategic Account - prime the relationship with the customer service/supplier organizations, product teams, and internal communications links between…
Added 29 days ago
Program Manager, Learning Content Programs-NetSuite
Oracle
Canada
We are seeking a highly organized, detail-oriented Program Manager to own learning content programs from intake through publication. This role partners closely with instructional designers,…
Added 29 days ago
Senior Program Manager, Learning Content Programs NetSuite
Oracle
Canada
…high standard, with a video-first approach. The Senior Program Manager sets the strategic direction, standards, and operating model that are growing our…
Added 29 days ago
Manager - International Real Estate Portfolio & Asset Management
Wendy's
Burlington, ON
The International Manager – Real Estate Portfolio & Asset Management is responsible for the execution of real estate ownership and leasing strategies for the existing portfolio in Canada &…
Added 29 days ago
Associate Franchise Operations Manager (Quebec)
Wendy's
QC
…of the organization. Provides feedback to franchise training manager to conduct the classes needed. Partners with Franchisee to build their own centers of “Operational Excellence” that will…
Added 29 days ago
Search Marketing Analyst
Cyncly
Canada
Perform daily account management for pay per click accounts on Google Ads and Microsoft Ads for a variety of clients.
Added 29 days ago
ML
Casual Food Service Attendant - up to 11 positions
Manitoba Liquor & Lotteries
Winnipeg, MB
- $17.99 CAD / hour
Reporting to the Floor Manager, Events, the Food Service Attendant is responsible for maintaining a high level of knowledge regarding Food & Beverage operations & products, and providing…
Added 29 days ago
ML
Courtesy Clerk Seasonal - The Pas
Manitoba Liquor & Lotteries
The Pas, MB
- $18.63 CAD / hour
Reporting to the Store Manager, the Courtesy Clerk Seasonal is responsible for front-line customer service at a Liquor Mart, including processing sales transactions, handling stock,…
Added 29 days ago
ML
Courtesy Clerk Seasonal - Winkler
Manitoba Liquor & Lotteries
Winkler, MB
- $18.63 CAD / hour
Reporting to the Store Manager, the Courtesy Clerk Seasonal is responsible for front-line customer service at a Liquor Mart, including processing sales transactions, handling stock,…
Added 29 days ago
ML
Courtesy Clerk Seasonal - Stonewall
Manitoba Liquor & Lotteries
Stonewall, MB
- $18.63 CAD / hour
Reporting to the Store Manager, the Courtesy Clerk Seasonal is responsible for front-line customer service at a Liquor Mart, including processing sales transactions, handling stock,…
Added 29 days ago
ML
Casual Server - Repost
Manitoba Liquor & Lotteries
Winnipeg, MB
- $17.19 CAD / hour
Reporting to the Floor Manager, the Server is responsible for serving customers in the Lounge, Restaurant, Table Games and Slot areas and Dining Room in a timely manner and providing…
Added 29 days ago
Senior Full Stack Engineer
Chexy Inc.
Toronto, ON
…user-facing side of things that don't exist yet in Canada: a chequing account, a card we issue, instant…

Auvik Networks

Account Manager

Canada

Apply on auvik.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 2, 2026

Original job description

Why should you consider joining Auvik?

You want to work at a company that is building impactful, relevant technology. Auvik’s network management software helps IT teams by automating time-consuming tasks, streamlining operations, and mitigating risk. It’s more important than ever to be able to remotely monitor and manage network infrastructure, and with Auvik, IT professionals have that essential visibility and control.

You want to work with a leadership team who are transparent and trustworthy. Our senior leaders have a vision for Auvik. They are experienced, knowledgeable, approachable, and consistently working hard to drive success, both for the company and the team of people who make it happen.

You want to work with a product customers love. People rave about what we’ve built. Our customers are smart, aspirational, and highly technical. It pays to get the details right.

You want regular opportunities for learning and growth. With ongoing feedback from leadership, you’ll find that Auvik encourages you to be your very best. Our onboarding process is thorough and informative because we want to make sure you’re prepared to have a great work experience. We also have programs designed to help you take the next steps you want for your career.

You want the flexibility to manage your work, your way. We’re a fully distributed team and we’re prepared to continue to support working from home (or the space you choose!). We trust you to get the job done where you feel most comfortable and effective.

What's this role about?

Rule #1 of the Auvik Way: Wow our customers!

As a key player in Auvik’s customer success team, you’ll drive expansion and retention by helping our existing customers unlock the full value of our product - ultimately fueling revenue growth. You’ll be a strategic partner to your accounts, guiding adoption, identifying upsell opportunities, and influencing renewals. Internally, you’ll act as the customer’s voice across Product, Sales, Marketing, and Support, ensuring a seamless experience that supports both their success and Auvik’s. You’ll manage a portfolio of customers, lead them through implementation and product integration, and connect them to the right resources to maximize satisfaction and long-term partnership.

What will I be doing?

As an Account Manager at Auvik, you’ll be a key player in ensuring the success of our Managed Service Provider (MSP) customers. You’ll be responsible for fostering strong client relationships, driving revenue growth, and ensuring that customers are fully utilizing Auvik's products and services to meet their business goals. Every day, you will:

Manage Client Relationships: Be the primary point of contact for a portfolio of customers, building and maintaining positive, long-term relationships.
Support Customer Success: Understand your clients’ needs and help them implement Auvik effectively within their operations, from initial adoption through ongoing use.
Achieve Sales Targets: Meet and exceed revenue targets by upselling and cross-selling additional products or services to your accounts.
Drive Product Utilization: Develop strategies to ensure your clients are maximizing the value of Auvik’s features and are aware of new updates and developments.
Collaborate with Teams: Work with Auvik’s internal teams (e.g., onboarding, product, support) to ensure seamless client experiences and effective solutions.
Customer Training and Demos: Conduct product demos and training sessions to help clients adopt and use Auvik’s features to their full potential.
Provide Feedback: Collect and document feedback from customers regarding potential product improvements or new features, sharing insights with our engineering and product teams.
Resolve Problems: Address client issues in a professional and timely manner, ensuring that solutions are both effective and aligned with customer needs.

What are we looking for?

We’re looking for someone who thrives in a customer-facing role, with strong sales and account management skills, particularly in a SaaS environment. You should have:

Experience in Account Management: Proven ability to manage client relationships, particularly in a SaaS or IT service provider context, with a focus on driving revenue and demonstrating business value.
Experience building strategic account plans: Experience developing and executing plans that drive product adoption and growth within customer accounts.
Strong IT Business Understanding: A solid understanding of IT concepts and the ability to apply them to help grow and improve their service offerings.
Sales Skills: Comfortable identifying opportunities to upsell and cross-sell, with a track record of meeting or exceeding sales targets.
Analytical and Problem-Solving Abilities: Strong ability to assess and address client challenges, and a knack for offering creative, practical solutions.
Excellent communication, organizational and interpersonal skills
Ability to manage client concerns and conflicts with professionalism, ensuring positive outcomes
A passion for technology and the ability to quickly grasp new products, features, and functionalities
A commitment to continuous improvement

Are there bonus points?

Yes! We’ll give your application extra credit if you have one or more of these:

Knowledge of IT infrastructure operations or IT service provider business concepts
Knowledge of Salesforce

We’re actively hiring for this role and looking to bring someone great onto the team as soon as possible.

About Auvik

Auvik delivers cloud-based network management software that gives IT teams instant visibility and control over their infrastructure - whether on-site, remote, or dispersed across global networks. Our platform automates network discovery, mapping, monitoring, configuration backups, traffic analysis and alerting, so IT professionals and MSPs can manage complex, multi-site environments with ease.

We’re focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. We are happy to make any accommodations you may need throughout the interview process as well.

Auvik is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.

Hiring Process

At Auvik, our hiring process is designed to be personal, transparent, and human-led. Our Talent Acquisition Partners review all resumes, connect with candidates whose skills and experience aligns with the role, and stay in communication with you throughout your journey. If our interests align, you'll meet with a hiring manager, as well as additional members of the hiring team in follow-up conversations. All of your interviews will take place via Zoom.

Before meeting with a hiring manager, we also ask candidates to complete a 5-minute Predictive Index (PI) assessment. This helps us understand and match your strengths and work preferences with roles that will set you up for success.

We use AI tools to support administrative tasks in the hiring process; such as helping source candidates, drafting communications, and interview summaries, so our team can stay focused and present during conversations. We do not use AI tools to interview, screen or assess candidates; or determine who moves forward in the process. We debrief and consider the full context of every conversation before making hiring decisions. We believe hiring requires judgment that can be augmented but, not replaced by AI.

Compensation Details

At Auvik, our compensation philosophy is to be market competitive, reward performance, reflect our commitment to equity and maintain transparency with our employees. We have defined job levels and compensation ranges for each of our markets we employ, based on research from various sources of market data, which are reviewed on a regular basis.

The hiring range for this position is listed below. Compensation offered for candidates in this role is based on a number of factors including job-related skills, knowledge, and experience. These factors may cause your compensation to vary within the range outlined below.

In addition to cash compensation, all full-time employees are granted stock options to share in Auvik’s future successes. Auvik employees are eligible to participate in additional benefits and programs including our comprehensive health and dental benefits plan, Wellness spending account, GRSP matching program, flexible paid time off, paid parental leave program, and are eligible for remote working subsidies.

Salary Range:

$60,900 - $79,450 CAD

OTE (On-Target-Earnings) Range:

$87,000 - $113,500 CAD

Apply on auvik.com About employer

More about this job

Responsibilities

The Account Manager at Auvik Networks will manage a portfolio of customers, help them adopt the product, and grow revenue through upsells and cross-sells. The role also collects customer feedback and runs product demos and training sessions.

Requirements

Candidates need account management experience, ideally in SaaS or IT services, with a record of meeting sales targets. A solid understanding of IT concepts and strong communication and problem-solving skills are required.

Skills

Account management
Upselling and cross-selling
Strategic account planning
Product adoption strategy
IT infrastructure concepts
IT service provider business
Product demonstrations
Customer training
Problem solving
Conflict resolution
Communication
Organization
Salesforce
SaaS sales
Feedback gathering
Sales target achievement

Benefits

Stock options
Health and dental benefits
Wellness spending account
Group RRSP matching
Flexible paid time off
Paid parental leave
Remote working subsidy

Keywords

Account Manager
account management
customer success
SaaS
Managed Service Provider
MSP
IT service provider
network management
upsell
cross-sell
retention
expansion
account plans
customer training
product demos
Salesforce
IT infrastructure
customer success manager
sales

Seniority

Mid level

Perks

Generous paid time off
Flexible hours
Parental leave
Retirement plan
Stock or equity
Wellness program

Tools

Salesforce

Languages

English

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Work requirements

Jobs in Canada