Jobs in Canada

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Added 8 mins ago
H
Customer Support Specialist
Haystack
Canada
- $65,000 CAD / year
- Full-time
…navigate complex software solutions and deliver exceptional…
Added 8 mins ago
FI
Senior Technical CRM Architect
Flexstaf I.T. Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
Position: Senior Technical Architect /Senior - Upgrade Specialist and SharePoint Upgrade
Added 8 mins ago
SQ
Sales and Service Assistant
Sunlife Québec
Montreal, QC
- Full-time
Support Account Executives and Service Specialist/Consultants
Added 8 mins ago
FC
Sr Cust Service Rep/Station
FedEx Canada
Woodbridge, ON
- Full-time
Must have the ability to lift 70 lbs & manoeuvre any package weighing up to 150 lbs with appropriate equipment
Added 8 mins ago
H
Universal Banker
HSBC
London, ON
- Full-time
If you want a role where great conversations translate into real customer outcomes, this is a chance to make that impact every day in-branch. You’ll help customers join HSBC, get more from…
Added 8 mins ago
NC
Sr. Implementation Specialist
Nuvollo Corp.
Toronto, ON
- Full-time
Intermediate Microsoft 365 / Azure certification required
Added 8 mins ago
Warehouse Specialist
Imperial Brady
Moncton, NB
…timely availability of high-quality products. Our Canadian customer service team understands the unique needs of Canadian businesses and delivers tailored solutions with a local…
Added 8 mins ago
Customer Experience Specialist
GURUS Solutions
Montreal, QC
Are you passionate about creating value-driven customer relationships and shaping strategic partnerships that drive business outcomes? GURUS Solutions is looking for a dynamic Customer…
Added 8 mins ago
Inside Sales Specialist
Levitt-Safety
Oakville, ON
…for their needs. You’ll work closely with our Field Sales and Customer Service teams to provide a seamless customer experience from the first conversation through to the…
Added 8 mins ago
C
Client Engagement Associate [Hourly]
CIBC
Windsor, ON · Tecumseh & Lauzon Banking Cent
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 8 mins ago
MI
Community Engagement Manager
MedSleep Inc.
Victoria, BC
- $26 to $35 CAD / hour
- Temporary
…achieve optimal sleep health, combining innovation, science, and customer-centric solutions. As we continue to expand across Canada, we’re looking for a driven Community Engagement Manager…
Added 8 mins ago
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Bilingual Billing Specialist, National Billing Delivery Centre
KPMG
Quebec, QC
- Full-time
Excellent customer service, and interpersonal skills.
Added 23 mins ago
WC
Field Service & Technical Advising Specialist
Wabtec Corporation
AB · Edmonton, AB
- Full-time
This role is an onsite position based at customer location in Edmonton.
Added 24 mins ago
B
Bilingual Intake Specialist - Part-Time
Bayshore
Mississauga, ON
- Part-time
Experience within a customer service environment.
Added 24 mins ago
BT
Accounts Payable/Accounts Receivable Clerk (6-month contract)
Baker Tilly WM
Vancouver, BC
- Full-time
- Temporary
A strong customer service background, with the ability to build trust through competence, respond thoughtfully to questions, and resolve issues through reliable follow-through. You…
Added 24 mins ago
C
Junior Specialist, Organizational Development & Engagement (Hybrid/Telework)
CBC/Radio-Canada
Ottawa, ON · Montreal, QC
- Full-time
This is a hybrid position combining remote work and office presence, based on two (flexible) days per week in the office · A full-time permanent position is currently available and can be based in one of our stations in Ottawa or Montreal
Added 37 mins ago
WC
(CAN) Day Remodel Associate
Walmart Canada
New Westminster, BC
- Contract
Build new counters using kit sheets provided by the Warehouse Associates as per the print provided by the Lead Specialist.
Added 37 mins ago
SC
Customs Specialist
Stoakley-Stewart Consultants Ltd.
Mississauga, ON
- Full-time
All three openings: Four onsite days per week in Mississauga, with one remote day
Added 37 mins ago
CZ
Specialist, Development Data
Calgary Zoo
Calgary, AB
- Full-time
…Calgary! The Wilder Institute’s Calgary Zoo is seeking a Temporary Specialist, Development Data who will be an integral part of the Development team ensuring accurate and timely data to…
Added 37 mins ago
A
Advanced App Engineering Specialist/Business Architecture
Avanade
Calgary, AB
- Full-time
Manage and prioritize daily support and maintenance activities, ensuring timely resolution of incidents and service requests per defined SLAs.
Added 37 mins ago
A
Advanced App Engineering Specialist/Business Architecture
Avanade
Calgary, AB
- Full-time
Manage and prioritize daily support and maintenance activities, ensuring timely resolution of incidents and service requests per defined SLAs.
Added 38 mins ago
R
Banking Advisor
RBC
Regina, SK
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 38 mins ago
GF
Specialist, Customer Supply Chain (NA)
Gordon Food Service
Rocky View No 44, AB · Calgary, AB · Rocky View County Calgary-Alberta-CGY
- Full-time
…improvement is essential for optimizing product flow from supplier to customer. The Customer Supply Chain Specialist is a critical liaison between GFS Supply Chain and its diverse partners,…
Added 38 mins ago
Senior Account Manager, Canada
Phillips 66
Calgary, AB · ON · Various, ON
Must have a valid driver's license
Added 54 mins ago
MI
Field Specialist
MSX International
AB · Ontario
- Full-time
Assist in the submission of Quick Lane sales and financial data to the business specialist

Avanade

Advanced App Engineering Specialist/Business Architecture

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 12, 2026
Posting language: English
Posted: Nov 12, 2026

Original job description

The Epic Applications Coordinator will bring 4+ years of experience in Epic applications, with a strong background in managing day-to-day operations, client stakeholder relationships, and collaboration with offshore teams. This role demands both technical proficiency and excellent communication skills to ensure the delivery of high-quality support and enhancements in a dynamic healthcare environment. The Epic Application Coordinator will be responsible for collaborating with the Avanade team, the software vendor team, and the client.

Key Responsibilities

Act as a subject matter expert (SME) for EpicCare workflows and configurations.
Manage and prioritize daily support and maintenance activities, ensuring timely resolution of incidents and service requests per defined SLAs.
Serve as a liaison with client stakeholders, ensuring alignment of system capabilities with business needs.
Lead and coordinate with offshore support teams, ensuring effective communication, task delegation, and performance monitoring.
Maintain system documentation, including workflows, build specifications, and testing protocols.
Ensure compliance with HIPAA, data governance, and organizational security policies.
Participate in regular team meetings, providing updates on ongoing work, potential risks, and resource needs.
Support the teams working on other non-Epic inpatient clinical applications.

Qualifications

The Epic Applications Coordinator will bring 4+ years of experience in Epic applications, with a strong background in managing day-to-day operations, client stakeholder relationships, and collaboration with offshore teams. This role demands both technical proficiency and excellent communication skills to ensure the delivery of high-quality support and enhancements in a dynamic healthcare environment

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More about this job

Responsibilities

Serve as the subject matter expert for EpicCare workflows and configurations, managing daily support and maintenance activities and resolving incidents and service requests within defined SLAs. Coordinate with client stakeholders, vendor and internal teams, and offshore support; maintain system documentation and ensure compliance with HIPAA, data governance, and security policies.

Requirements

Requires at least four years of experience with Epic applications and a strong background in day-to-day operations, client stakeholder relationships, and offshore team collaboration. Candidates should have technical proficiency and excellent communication skills in a healthcare environment.

Skills

Epic Applications
EpicCare Workflows
Epic Configuration
Application Support
Incident Management
Service Request Management
Client Stakeholder Relations
Offshore Team Coordination
Workflow Documentation
Build Specifications
Testing Protocols
HIPAA Compliance
Data Governance
Healthcare Applications
Communication
Prioritization

Visa sponsorship

Not detected in the job text

Keywords

Epic Applications
EpicCare
EpicCare Workflows
Epic Configuration
Application Support
Incident Resolution
Service Requests
Service-Level Agreements
Client Stakeholders
Offshore Support Teams
Healthcare
Inpatient Clinical Applications
System Documentation
Workflows
Build Specifications
Testing Protocols
HIPAA
Data Governance
Security Policies
Maintenance
Risk Reporting
Vendor Collaboration
Business Needs

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Work requirements

Jobs in Canada