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Client Account Lead - Global Asset Management

  • Toronto, ON, Canada

Full-time

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Job details

Job type
Full-time
Experience
10+ years of experience in client account leadership, consulting, or technology services
Posting language
English
Posted

Original job description

We are seeking a Client Account Lead to own and grow one of Avanade’s strategic accounts within the Global Asset Management sector. This role is accountable for driving client satisfaction, strengthening executive relationships, and accelerating growth through disciplined account leadership and proactive engagement.

You will operate as the single point of accountability for the client, ensuring strong delivery alignment, clear commercial ownership, and consistent, high-quality engagement across Avanade, Accenture, and Microsoft teams.

Key Responsibilities

Client Leadership & Engagement

  • Serve as the day-to-day executive lead, improving responsiveness, proactivity, and overall client experience
  • Re-establish strong, consistent leadership presence, including regular on-site engagement
  • Build trusted relationships with senior stakeholders and act as a credible advisor on business and technology priorities

Account Growth

  • Own account planning and execution to protect and expand revenue
  • Accelerate priority initiatives (e.g., automation, managed services, and commercialization efforts)
  • Drive pipeline development and reduce cycle times through focused deal leadership and orchestration

Delivery & Operational Excellence

  • Ensure alignment across sales, solutioning, and delivery teams to drive predictable outcomes
  • Strengthen execution rigor across managed services and transformation programs
  • Provide clear accountability and decision-making to enable faster issue resolution and improved delivery performance

Risk Management & Stabilization

  • Actively manage account health, addressing client escalations and satisfaction risks
  • Bring structure and ownership to areas experiencing delays or inconsistency
  • Ensure continuity of leadership and reduce reliance on distributed, fragmented ownership models

Qualifications

  • 10+ years of experience in client account leadership, consulting, or technology services
  • Experience in Products, Asset Management, or Financial Services (institutional investors, infrastructure, real assets)
  • Proven ability to recover, stabilize, and grow strategic accounts
  • Demonstrated success in managing complex stakeholder environments across client, partner, and internal teams
  • Strong commercial acumen with experience driving pipeline, revenue growth, and large deal execution

Leadership Expectations (Associate Director)

  • Operates as a clear owner of account strategy, performance, and relationships
  • Leads through influence across a matrixed organization, not just direct authority
  • Brings action, accountability, and proactive problem solving
  • Builds confidence through consistent presence, transparency, and delivery discipline

Compensation at Avanade varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Avanade provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below.

The base pay range shown below is intended as a guideline to reflect the majority of offers for this role.

It does not represent a maximum limit - in some cases, actual compensation may exceed the range where appropriate.

See more information on our benefits here: Canada Employee Benefits | Avanade

Role Location Annual Salary Range

Toronto $220,000 - $245,000

Calgary $220,000 - $245,000

Vancouver $220,000 - $245,000

Ottawa $220,000 - $245,000

Montreal $220,000 - $245,000

  • In addition to base pay, this Sales role is eligible for additional incentive compensation under the Sales Achievement Bonus Plan which is based on achievement toward individual sales targets, subject to Plan terms.
More about this job

Responsibilities

The role is responsible for owning and growing strategic accounts within the Global Asset Management sector by driving client satisfaction and executive relationships. It involves managing account planning, accelerating priority initiatives, and ensuring delivery alignment across Avanade, Accenture, and Microsoft teams.

Requirements

Candidates must have over 10 years of experience in client account leadership or technology services, specifically within Asset Management or Financial Services. Proven success in stabilizing strategic accounts and managing complex stakeholder environments is required.

Skills

  • Client Account Leadership
  • Strategic Account Management
  • Account Planning
  • Pipeline Development
  • Commercial Acumen
  • Risk Management
  • Stakeholder Management
  • Managed Services
  • Financial Services Consulting
  • Deal Execution
  • Delivery Alignment
  • Business Strategy
  • Technology Priorities
  • Operational Excellence

Visa sponsorship

Not detected in the job text

Categories

  • Management & Leadership
  • Consulting
  • Sales
  • Finance & Accounting
  • Technology

Keywords

  • Global Asset Management
  • Institutional Investors
  • Infrastructure
  • Real Assets
  • Automation
  • Managed Services
  • Commercialization
  • Pipeline Development
  • Transformation Programs
  • Account Health
  • Matrixed Organization
  • Avanade
  • Accenture
  • Microsoft
  • Strategic Accounts
  • Financial Services
  • IT Consulting
  • IT Services
  • Deal Leadership
  • Executive Presence

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