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Service Desk Capability and Incident Manager
Vanderlande
Vancouver, BC
- Full-time
The role acts as a key link between Global Support Center operations, Service Delivery Managers, Experts, Product Development, and customers to ensure a reliable, scalable, and continuously…
Added just now
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Chef de projet informatique/IT Project Manager
McKesson
Montreal, QC
- Full-time
McKesson is seeking a Sr. Project Manager to lead complex technology initiatives that deliver measurable business value. This role is responsible for project planning, budget oversight,…
Added 15 mins ago
CO
Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
Keeps informed of new developments in policing, identifies new avenues for potential research, and forecasts future requirements for service delivery.
Added 15 mins ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
Assist in the delivery of the City Market Strategic Plan and work with the City Market Manager to support the daily operations of the City Market, and Night Market;
Added 15 mins ago
BF
Account Manager
Brett Fisher Group (Fisher Search Group)
Canada
- Full-time
Our client is a globally recognized innovator in aerosol drug delivery technology, trusted across ICUs, emergency departments, and respiratory care units in top hospitals worldwide.
Added 15 mins ago
TS
Mechanical Engineer Intermediate
TalentSphere Staffing Solutions
Ottawa, ON
- Full-time
Lead mechanical engineering assignments from initial assessment and scope development through design, construction, and project completion.
Added 15 mins ago
ET
Java Technical Lead � Backend Development, AWS & DevOps
Expedite Talent Solutions
Montreal, QC
- Full-time
Work directly with CI/CD pipelines, including troubleshooting builds, deployments and application delivery issues.
Added 15 mins ago
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Manager, National CPA Program (12 months secondment)
KPMG
AB · Lethbridge, AB · Abbotsford, BC · Chilliwack, BC · Kamloops, BC · Kelowna, BC · Langley (District), BC · Prince George, BC · Vancouver, BC · Vernon, BC · Victoria, BC · Winnipeg, MB · Fredericton, NB · St. John's, NL · Halifax, NS · Hamilton, ON · Kingston, ON · Kitchener, ON · London, ON · North Bay, ON · Oakville, ON · Ottawa, ON · Sault Ste. Marie, ON · Sudbury, ON · Toronto, ON · Vaughan, ON · Waterloo, ON · Windsor, ON · ON · Regina, SK · Saskatoon, SK · Edmonton, Alberta · Kanata, Ontario · Langley, British Columbia
- Full-time
…balance is how our values show up - in how we work, how we lead, and what we…
Added 30 mins ago
A
Managed Services Lead Canada
Avanade
Toronto, ON
- Full-time
Avanade Canada is looking for a Managed Services Lead to grow our managed services business across Canada. In this senior, highly visible role, you’ll shape go-to-market strategy, partner…
Added 30 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 30 mins ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 30 mins ago
CC
Global Account Manager (GAM) - Montreal, QC
Cogent Communication
Montreal, QC
- Full-time
…customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay increases and an uncapped commissions plan offers you unlimited…
Added 30 mins ago
AS
Senior/Lead Business Analyst- BMT
Apex Systems
Toronto, ON
- $45 to $60 USD / hour
- Contract
Lead Business Analyst, Commercial Banking and Billing Automation
Added 30 mins ago
GW
Bus. Analyst, Enterprise Project Mgmt Office
Gowling WLG
Toronto, ON
- $68,000 to $88,000 CAD / year
- Full-time
…and Thrive Together. These values shape how we collaborate, lead, and succeed – across teams, time zones, and career…
Added 30 mins ago
GW
Senior Manager, Trademark Operations
Gowling WLG
Ottawa, ON
- $150,000 to $170,000 CAD / year
- Full-time
…and Thrive Together. These values shape how we collaborate, lead, and succeed – across teams, time zones, and career…
Added 30 mins ago
GW
Senior Manager, Patent Operations
Gowling WLG
Ottawa, ON
- $150,000 to $170,000 CAD / year
- Full-time
…and Thrive Together. These values shape how we collaborate, lead, and succeed – across teams, time zones, and career…
Added 1 hour ago
Z
Technical Architect- Presales (Custom Software)
Zazz
Canada
- Full-time
…will own the relationship from the first conversation through delivery and…
Added 1 hour ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 1 hour ago
SH
Manager Diagnostic Services
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Shared Health Diagnostic Services is responsible for the coordinated delivery of all Diagnostic Services across Manitoba. This position will ensure the safe, effective, coordinated and…
Added 1 hour ago
SH
Manager Health Services - Provincial Travel Team
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…effectively and efficiently. This position is responsible to lead and ensure delivery of safe, effective and efficient health services. Inspires and leads health services staff across the…
Added 1 hour ago
HT
Engineering Team Leader (PET HR)
Husky Technologies
Bolton, ON
- Full-time
Plan, organize and lead a design team for new product development with adherence to Product Development Process, Husky Standards and Stage Gate. Responsibilities include estimating effort…
Added 1 hour ago
Manager Diagnostic Services
Winnipeg Regional Health Authority
Winnipeg, MB
Shared Health Diagnostic Services is responsible for the coordinated delivery of all Diagnostic Services across Manitoba. This position will ensure the safe, effective, coordinated and…
Added 1 hour ago
Manager Health Services - Provincial Travel Team
Winnipeg Regional Health Authority
Winnipeg, MB
…effectively and efficiently. This position is responsible to lead and ensure delivery of safe, effective and efficient health services. Inspires and leads health services staff across the…
Added 1 hour ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
Data-Informed Delivery Leader: You utilize sales and operational metrics, conversion trends, and pipeline volumes to consistently optimize resource allocation and performance tracking.

Avanade

Delivery Lead

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Typically shapes single Practice or Service Group (AMS/IMS/SI) solutions to drive value for our clients and for Avanade that are both winnable and deliverable through in-depth knowledge of technology, function, platform or capability.

Come join us

Responsible for ensuring successful delivery of projects as measured by schedule, budget, customer satisfaction and deliverable quality performance measures. This role will actively support sales and will be accountable for estimating, planning, mobilization, execution, and successful closure of projects. During the project life-cycle, you will communicate status with regular frequency, manage risks, and issue and monitor financial performance according to agreements made between Avanade and the customer.

What You'll Do

Manage issues and risks associated with the project, including balancing scope, schedule, budget, quality, and risks, and will manage aspects through formal change management mechanisms.
Develop, implement, and maintain a detailed project work plan, including appropriate controls, governance structures and monitoring to ensure on-time, on-budget, and quality outcomes.
Ensure accurate development and traceability of requirements during project lifecycle.
Manage the change enablement process throughout project duration.
Manage client expectations, updates and buy-in, including representing Avanade at governance meetings.
Manage and develop customer relationships and perceptions to achieve mutual goals.
Manage Avanade and subcontractor staff assigned to the project.
Determine the project approach, staffing, responsibilities, and schedule.
Ensure that project resources receive any necessary training and are used effectively.
Engage and manage appropriate onshore, offshore, and near shore workforces, including Service Licensing Agreements (SLAs).
Assist in the sales process, including estimating work effort and expenses using Avanade's standard tools.

Qualifications

Skills and experience

Demonstrated ability to think and work systematically and logically.
Good understanding of contract terms and interpretation.
Demonstrated understanding of key Project/Program Management disciplines (estimating, work planning, contract management, scope management, user acceptance, etc.).
Experience in customer expectations management.
Demonstrated experience employing project management methods, tools, techniques.
Working knowledge of Microsoft platform technologies.
In-depth knowledge of Microsoft Project and Team Foundation Server (TFS).
Good knowledge of Earned Value reporting.
Clear and concise oral and written communication.
Negotiation skills.
Results oriented / self-directed ability to drive change in unstructured environment.
Good client interface and presentation skills.
Good business acumen.
Time management skills.
Customer oriented attitude and good interpersonal skills.
Good people management skills, including ability to lead a team and mentor individuals in career growth.
A Bachelor's degree in business or technology-related field (or equivalent).
5–7 years of consulting project management experience.
5+ years of direct people management experience.

Preferred Certifications 

Project Management Institute (PMI) PMP certification preferred, but not required. DMA II completion

Compensation at Avanade varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Avanade provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below.

The recruiting efforts for this position are intended to fill a brand new position.

The base pay range shown below is intended as a guideline to reflect the majority of offers for this role.

It does not represent a maximum limit - in some cases, actual compensation may exceed the range where appropriate.

See more information on our benefits here: Canada Employee Benefits | Avanade

Role Location Annual Salary Range

British Columbia/Ontario/ New Brunswick               $144,800 to $171,950

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More about this job

Responsibilities

Lead projects from estimation and planning through execution and closure, ensuring delivery meets schedule, budget, quality, and customer satisfaction goals. Manage project risks, scope, resources, client relationships, governance, and financial performance, while supporting sales and coordinating onshore, offshore, and nearshore teams.

Requirements

Requires a bachelor's degree in business or a technology-related field, or equivalent, along with 5–7 years of consulting project management experience and 5+ years of direct people management experience. Candidates should have strong project management, contract, customer expectation, communication, negotiation, and team leadership skills, plus working knowledge of Microsoft technologies and in-depth knowledge of Microsoft Project and TFS; PMP certification is preferred but not required.

Skills

Project Management
Project Planning
Risk Management
Scope Management
Budget Management
Change Management
Requirements Management
Contract Management
People Management
Microsoft Project
Team Foundation Server
Microsoft Platform Technologies
Earned Value Reporting
Negotiation
Communication

Visa sponsorship

Not detected in the job text

Keywords

Project Management
Program Management
Project Estimation
Work Planning
Contract Management
Scope Management
User Acceptance
Risk Management
Change Management
Governance
Earned Value Reporting
Microsoft Project
Team Foundation Server
Microsoft Platform Technologies
People Management
Resource Management
Onshore Delivery
Offshore Delivery
Nearshore Delivery
Service Licensing Agreements
Sales Support
Project Management Institute
PMP Certification
DMA II

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