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Pega Business Analyst

  • ON, Canada
  • Ontario, Canada, Canada

Full-time

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Job details

Job type
Full-time
Apply by
Experience
Minimum 6 years of experience in business analysis within the banking or financial services industry.
Posting language
English
Posted

Original job description

Required Skills:

  • Minimum 6 years of experience in business analysis within the banking or financial services industry.
  • Strong understanding of transaction banking products, services, and operational processes.
  • Experience working in cross-functional teams and managing multiple stakeholders.
  • Working knowledge of automation products like Pega, Appian, etc. is desired, with firsthand experience in process modeling with BPMN standards.
  • Experience in Pega rules, workflows, and case management.
  • Experience writing user stories and acceptance criteria.
  • Analytical and documentation skills.

Preferred Skills:

  • Partner with stakeholders across retail, commercial, and digital banking to gather and document business requirements.
  • Analyze existing workflows, systems, and data to identify inefficiencies and recommend improvements.
  • Develop Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), and process maps.
  • Collaborate with IT teams to translate business needs into technical specifications.
  • Document User Stories and work with Product Owners for prioritization.
  • Support project delivery through requirement validation, stakeholder communication, and UAT coordination.
  • Ensure solutions comply with banking regulations (e.g., AML, KYC, OSFI guidelines).
  • Contribute to change management and training efforts during solution rollouts.
  • Proficiency in business analysis tools (e.g., JIRA, Confluence, Visio).
  • Strong analytical and critical thinking skills.
  • Excellent written and verbal communication.
  • Ability to work independently and manage competing priorities.
  • Familiarity with Agile. Safe and Waterfall methodologies.
  • Knowledge of data analysis tools (e.g., Excel, SQL, Power BI) is an asset.
More about this job

Responsibilities

Gather and document requirements across banking stakeholders, analyze workflows and systems, and create BRDs, FRDs, process maps, and user stories. Collaborate with IT and product teams to validate requirements, support delivery and UAT, ensure regulatory compliance, and contribute to change management and training.

Requirements

Requires at least six years of business analysis experience in banking or financial services, strong knowledge of transaction banking, and experience with Pega workflows, rules, case management, and BPMN process modeling. Candidates should have strong analytical, documentation, and communication skills, stakeholder management experience, and familiarity with Agile, SAFe, or Waterfall; banking regulations and tools such as JIRA, Confluence, Visio, Excel, SQL, and Power BI are relevant.

Skills

  • Business Analysis
  • Transaction Banking
  • Stakeholder Management
  • Pega
  • Process Modeling
  • BPMN
  • Pega Rules
  • Workflow Management
  • Case Management
  • User Stories
  • Acceptance Criteria
  • Requirements Documentation
  • UAT Coordination
  • Agile
  • JIRA
  • SQL

Visa sponsorship

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Categories

  • Finance & Accounting
  • Technology
  • Consulting
  • Data & Analytics

Keywords

  • Business Analysis
  • Banking
  • Financial Services
  • Transaction Banking
  • Pega
  • Appian
  • BPMN
  • Process Modeling
  • Pega Rules
  • Workflows
  • Case Management
  • User Stories
  • Acceptance Criteria
  • BRD
  • FRD
  • JIRA
  • Confluence
  • Visio
  • Agile
  • SAFe
  • Waterfall
  • UAT
  • AML
  • KYC
  • OSFI
  • Excel
  • SQL
  • Power BI
  • Stakeholder Management

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