Customer Relationship Management Business Analyst
- Greater Montreal Metropolitan Area, QC, Canada
Compensation Range: $80 to $90/ hour · Contract
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Job details
- Pay
- Compensation Range: $80 to $90/ hour
- Job type
- Contract
- Apply by
- Posting language
- English
- Posted
Original job description
Avanciers Incorporated is hiring a Salesforce Business Analyst for one of our clients.
Job Title: Salesforce Business Analyst
Job Location: Montreal QC (Hybrid, 2 days onsite)
Employment Type: Contract
Duration: 6 weeks
Compensation Range: $80 to $90/ hour
REQUIRED:
- Functional CRM Salesforce advisor role (business analysis)
- Financial Services Cloud processes (lead conversion, opportunities, activities, appointments)
- Impact analysis: processes, data model (Account, Household, Financial Account), integrations (APIs, satellite systems)
- Gathering, documenting and validating requirements (user stories, epics), backlog prioritization with the PO
- Organizing and facilitating business workshops (scoping, design)
- Modelling as-is and to-be processes and user journeys in Salesforce
- Contribution to test strategy (acceptance criteria, UAT support, process validation)
Our Commitment to Diversity and Inclusion
Avanciers Incorporated is an equal opportunity employer committed to creating an inclusive and accessible workplace. We welcome applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected characteristic. We are committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA).
Important Information for Applicants
- Only candidates selected for an interview will be contacted
- Proof of qualifications may be requested
- Background checks may be conducted as part of the hiring process
- Avanciers Incorporated does not use Canadian Social Insurance Numbers (SIN) during the application process
Avanciers Incorporated thanks all applicants for their interest; however, only those selected for an interview will be contacted.
Avanciers Incorporated
www.avanciers.com
More about this job
Responsibilities
Advise on Salesforce CRM functionality and Financial Services Cloud processes, including lead conversion, opportunities, activities, and appointments. Analyze impacts across processes, data models, and integrations; gather and validate requirements; facilitate workshops; model processes and user journeys; and support testing and UAT.
Requirements
The role requires functional Salesforce business analysis experience, including knowledge of Financial Services Cloud processes and Salesforce data models. Candidates should be able to document and validate requirements, prioritize backlogs with a product owner, facilitate workshops, model processes, and contribute to test strategy and UAT.
Skills
- Salesforce
- Business Analysis
- Financial Services Cloud
- Requirements Gathering
- User Stories
- Backlog Prioritization
- Business Workshops
- Process Modeling
- User Journey Mapping
- Impact Analysis
- Data Modeling
- API Integrations
- Test Strategy
- Acceptance Criteria
- User Acceptance Testing
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Data & Analytics
- Consulting
- Finance & Accounting
Keywords
- Salesforce
- Salesforce Business Analyst
- Financial Services Cloud
- Lead Conversion
- Opportunities
- Activities
- Appointments
- Impact Analysis
- Account
- Household
- Financial Account
- APIs
- Satellite Systems
- Requirements Gathering
- User Stories
- Epics
- Backlog Prioritization
- Product Owner
- Business Workshops
- Scoping
- Solution Design
- As-Is Processes
- To-Be Processes
- User Journeys
- Test Strategy
- Acceptance Criteria
- User Acceptance Testing
- Process Validation
- Financial Services