Patient Care Coordinator - Langford (Victoria), BC
- Langford, BC, V9B 2X4, Canada
$20 to $23 CAD / hour · Full-time
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Job details
- Pay
- $20 to $23 CAD / hour
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Patient Care Coordinator – Langford (Victoria), British Columbia
At Avant Respiratory, we are committed to providing the highest quality sleep therapy services across Canada. We provide clinical consultation and treatment for snoring and sleep apnea. We are dedicated to helping our patients improve their lives through better sleep.
We're growing, and we're looking for a Patient Care Coordinator who's organized, people-first, and ready to build a meaningful career in healthcare – no clinical background needed.
What You’ll Do
At Avant Respiratory, we are committed to providing the highest quality sleep therapy services across Canada. We provide clinical consultation and treatment for snoring and sleep apnea. We are dedicated to helping our patients improve their lives through better sleep.
We're growing, and we're looking for a Patient Care Coordinator who's organized, people-first, and ready to build a meaningful career in healthcare – no clinical background needed.
What You’ll Do
- Answer phones, respond to patient inquiries, and schedule appointments
- Assist patients in person, by phone, and virtually with questions and general support
- Manage incoming referrals and prepare patient files
- Maintain accurate documentation and update electronic medical records
- Coordinate insurance coverage, pre-authorizations, and claim submissions
- Process payments, create invoices, and support inventory management
- Support clinicians with day-to-day administrative tasks
- Maintain clinic organization and professional presentation
- Schedule equipment maintenance and repairs as needed
- Previous experience in customer service, administration, reception, or a patient-facing role is an asset
- Friendly, professional, and confident when interacting with patients
- Strong communication and interpersonal skills
- Excellent organizational skills and attention to detail
- Able to prioritize and manage multiple tasks at once
- Strong problem-solving skills and a willingness to learn
- Comfortable picking up new software and computer systems
- Experience with EMR systems or in healthcare is an asset – but not required
- Full training provided
- Comprehensive Benefit Plan
- RRSP Matching after 3 months
- Paid Time Off
- Real opportunities for career growth and development
- Meaningful work that genuinely improves patients' quality of life
- Supportive, collaborative team
- Job Type: Full-Time, Permanent
- Schedule: Monday-Friday
- Location: Langford, BC – In-Person
- Salary: $20.00 – $23.00 per hour
More about this job
Responsibilities
The Patient Care Coordinator manages daily clinic operations, including scheduling appointments, handling patient inquiries, and maintaining electronic medical records. They also support clinicians with administrative tasks, process payments, and coordinate insurance claims.
Requirements
Candidates should possess strong organizational, communication, and interpersonal skills with a professional demeanor. While previous experience in customer service or healthcare is considered an asset, it is not strictly required as full training is provided.
Skills
- Customer Service
- Administration
- Reception
- Patient Support
- Scheduling
- Electronic Medical Records
- Insurance Coordination
- Invoicing
- Inventory Management
- Communication
- Problem-solving
- Organizational Skills
- Attention To Detail
- Computer Literacy
Benefits
- Comprehensive Benefit Plan
- RRSP Matching
- Paid Time Off
- Career Growth And Development
Visa sponsorship
Not detected in the job text
Categories
- Healthcare
- Customer Service & Support
- Administrative
Keywords
- Patient Care Coordinator
- Sleep Therapy
- Clinical Consultation
- Sleep Apnea
- Snoring Treatment
- Customer Service
- Administration
- Reception
- Electronic Medical Records
- EMR
- Insurance Coverage
- Pre-authorizations
- Claim Submissions
- Invoicing
- Inventory Management
- Healthcare
- Scheduling
- Patient Support