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Jobs in Canada

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Added 5 mins ago
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Avant Respiratory

Patient Care Coordinator - Penticton, BC

Penticton 1, BC, Canada

Pay: $20 to $23 CAD / hour
Job type: Full-time
Apply by: Dec 28, 2026
Posting language: English
Posted: Sep 29, 2026

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Original job description

Patient Care Coordinator – Penticton, British Columbia

At Avant Respiratory, we are committed to providing the highest quality sleep therapy services across Canada. We provide clinical consultation and treatment for snoring and sleep apnea. We are dedicated to helping our patients improve their lives through better sleep.

As our Patient Care Coordinator, you'll be the first friendly face patients meet – helping them feel welcome, informed, and supported from their very first call. We're growing, and we're looking for someone organized, people-first, and ready to build a meaningful career in healthcare – no clinical background needed.

What You’ll Do

Answer phones, respond to patient inquiries, and schedule appointments
Assist patients in person, by phone, and virtually with questions and general support
Manage incoming referrals and prepare patient files
Maintain accurate documentation and update electronic medical records
Coordinate insurance coverage, pre-authorizations, and claim submissions
Process payments, create invoices, and support inventory management
Support clinicians with day-to-day administrative tasks
Maintain clinic organization and professional presentation
Schedule equipment maintenance and repairs as needed

What We’re Looking For

Previous experience in customer service, administration, reception, or a customer-facing role is an asset
Friendly, professional, and confident when interacting with patients
Strong communication and interpersonal skills
Excellent organizational skills and attention to detail
Able to prioritize and manage multiple tasks at once
Strong problem-solving skills and a willingness to learn
Comfortable picking up new software and computer systems
Experience with EMR systems or in healthcare is an asset – but not required

What We Offer

Full training provided
Comprehensive Benefits Package
Company RRSP Matching
Paid Time Off
Real opportunities for career growth and development
Meaningful work that genuinely improves patients' quality of life
Supportive, collaborative team

Job Details

Job Type: Full-Time, Permanent
Schedule: Monday–Friday
Location: Penticton, BC – In-Person
Salary: $20.00 – $23.00 per hour

If you’re looking for a role where your work makes a real difference in people’s everyday lives, we’d love to hear from you

Apply About employer

More about this job

Responsibilities

The Patient Care Coordinator will manage front-desk operations, including scheduling appointments, handling patient inquiries, and maintaining electronic medical records. They will also support clinicians with administrative tasks, manage insurance claims, and oversee clinic organization.

Requirements

Candidates should have experience in customer service or administration, though no specific clinical background is required. Strong organizational, communication, and problem-solving skills are essential for this role.

Skills

Customer Service
Administration
Reception
Communication
Interpersonal Skills
Organizational Skills
Attention To Detail
Problem-solving
Scheduling
Electronic Medical Records
Insurance Coordination
Invoicing
Inventory Management
Software Proficiency

Benefits

Company RRSP Matching
Paid Time Off
Career Growth And Development

Visa sponsorship

Not detected in the job text

Keywords

Patient Care Coordinator
Sleep Therapy
Clinical Consultation
Sleep Apnea
Snoring
Customer Service
Administration
Reception
Electronic Medical Records
EMR
Insurance Coverage
Pre-authorizations
Claim Submissions
Invoicing
Inventory Management
Scheduling
Healthcare
Clinic Organization

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