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AVASO Technology Solutions

Information Technology Support Specialist

Gander, NL, Canada

Job type: Part-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

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Applications open in a new tab.

Original job description

Job Opportunity: Onsite IT Support Engineer at AVASO Technology

Location: Gander, Newfoundland and Labrador, Canada

Employment Type: Dispatch/Part-time

Experience: 3+ years

Company Overview:

AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you’re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services.

Position Overview:

We are seeking an experienced Onsite IT Support Engineer to join our team in Location: Gander, Newfoundland and Labrador, Canada. The successful candidate will provide technical support, troubleshooting, and IT assistance to end users. This role requires someone with strong technical skills and a customer-focused approach.

Key Responsibilities:

Provide on-site and remote desktop support for users, ensuring issues are resolved quickly and efficiently.
Troubleshoot and resolve hardware, software, and network-related issues.
Install, configure, and maintain desktop systems, laptops, and peripherals.
Ensure the deployment of operating systems, updates, and software packages.
Work with the IT team to resolve and escalate issues as needed.
Perform routine system audits and ensure systems are up-to-date and secure.
Provide end-user training and technical documentation where necessary.
Collaborate with team members and manage support tickets for various internal stakeholders.

Required Skills & Qualifications:

3+ years of experience in Desktop Support or similar roles.
Strong experience with Windows OS, Mac OS, and Linux environments.
Experience with Active Directory for user management, group policies, and security.
Proficient with remote desktop tools and troubleshooting techniques.
Experience with networking protocols (TCP/IP, DNS, DHCP).
Strong knowledge of MS Office Suite and other productivity software.
Expertise in hardware diagnostics, repair, and replacements.
Knowledge of system imaging and software deployment tools (e.g., SCCM, MDT).
Familiar with ITIL processes for incident, problem, and change management.
Strong communication skills, with the ability to explain technical issues to non-technical users.
Ability to work independently, manage priorities, and meet deadlines in a fast-paced environment.

Must Have Skills:

Certification: CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent.
Experience with cloud-based applications (e.g., Microsoft 365, Google Workspace).
Knowledge of IT security best practices and protocols.

Why AVASO Technology?

Join a dynamic and innovative team with a global presence.
Opportunities for career growth and continuous learning.
Competitive salary and benefits package.
Work with cutting-edge technologies to shape the future of IT solutions.

How to Apply:

Ready to take your career to the next level? Apply now by sending your resume at Lokeshwar.vats@avasotech.com

AVASO Technology Solutions Equal Employment Opportunity (EEO) Statement

AVASO Technology Solutions (referred as “Avaso”) do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity. Avaso is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavors. All employment decisions are based on qualifications, merit, and business need.

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More about this job

Responsibilities

Provide on-site and remote desktop support, troubleshoot hardware, software, and network issues, and install, configure, and maintain user devices and software. Manage support tickets, escalate issues, perform system audits, and provide end-user training and technical documentation.

Requirements

Requires 3+ years of desktop support experience, familiarity with Windows, Mac OS, Linux, Active Directory, networking protocols, deployment tools, and ITIL processes. Candidates must have a CompTIA A+, MCDST, or equivalent certification, experience with cloud applications, knowledge of IT security, and strong communication and prioritization skills.

Skills

Desktop Support
Windows
Mac OS
Linux
Active Directory
Remote Desktop Tools
TCP/IP
DNS
DHCP
Microsoft Office
Hardware Diagnostics and Repair
System Imaging
Software Deployment
SCCM
MDT
ITIL

Benefits

Career Growth Opportunities
Continuous Learning
Competitive Salary
Benefits Package

Visa sponsorship

Not detected in the job text

Hiring contact email

Lokeshwar.vats@avasotech.com

Keywords

Desktop Support
Onsite IT Support
Windows
Mac OS
Linux
Active Directory
Group Policies
TCP/IP
DNS
DHCP
Microsoft Office
Microsoft 365
Google Workspace
Hardware Diagnostics
Hardware Repair
System Imaging
Software Deployment
SCCM
MDT
ITIL
Incident Management
Problem Management
Change Management
IT Security
Remote Desktop Tools
End-User Training
Support Tickets

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