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Added 17 hours ago
EI
Manufacturing Engineer
Ecolab Inc.
Calgary, AB
- Full-time
We have an opportunity for a Manufacturing Engineer to join our team in Calgary, Alberta. In this role, you will work closely with our manufacturing and design teams as well as our…
Added 1 day ago
NG
Desktop Support Engineer (Level 2)
NSC Global
Brantford, ON
- Other
NSC Global is currently looking for a Desktop Support Engineer Level 2 to join our growing company.
Added 2 days ago
E
Field Service Engineer
Ecolab
Calgary, AB
- Full-time
The Field Service Engineer supports customers globally and reports to the Manager, Field Service Operations. The Field Service Engineer is responsible for aspects of deployments,…
Added 2 days ago
E
Site Project Manager
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
The Site Project Manager directs the Site Lead and Crew Leads as applicable to lead execution. The Project Engineer retains technical authority for commissioning methods, technical…
Added 3 days ago
T
QA Engineer- Salesforce Marketing Cloud (SFMC)
Tru
Toronto, ON
- Full-time
We are looking for an experienced QA Engineer –Salesforce Marketing Cloud (SFMC) to support the testing and quality assurance of marketing technology solutions built on Salesforce Marketing…
Added 5 days ago
S
Technical Analyst
SaskTel
Regina, SK
- Full-time
Desktop - Plans, designs, automates, implements and/or provides advanced support for the hardware, operating systems and products that make up the SaskTel and/or customer standard desktop..
Added 7 days ago
Senior Systems Engineer - Identity and Access Management
Electronic Arts
Vancouver, BC
We are looking for an experienced Senior Systems Engineer with deep expertise in both Identity & Access Management (IAM) and Windows Systems Administration to join our Identity Security…
Added 7 days ago
TC
EUC Desktop Support Engineer
Tata Consultancy Services
Montreal, QC
- Full-time
Provide support for end-user devices including desktops, laptops, tablets, thin clients, Mac devices, monitors, mobile devices, VPN, Azure Virtual Desktop, printers, and scanners.
Added 7 days ago
EI
Senior Advanced Quality Engineer - Mechanical
Ecolab Inc.
Calgary, AB
- Full-time
The Senior Advanced Quality Engineer - Mechanical is a member of the Product Quality team, responsible for ensuring product quality on mechanical parts during the product development…
Added 8 days ago
AI
Logistics Analyst
Apptoza Inc.
Calgary, AB
- Contract
Role Descriptions: Technology Logistics Support Reports To: Regional Manager| Technology Support Department: Technology Location: Distribution Center (DC) / Fulfillment Center (FC)…
Added 8 days ago
E
Manufacturing Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Starfield
- Full-time
We have an opportunity for a Manufacturing Engineer to join our team in Calgary, Alberta. In this role, you will work closely with our manufacturing and design teams as well as our…
Added 9 days ago
AT
IT Technical Support Technician (Level 2)
AVASO Technology Solutions
Vancouver, BC
- Full-time
Ready to take your career to the next level? Apply now by clicking the "Easy Apply" or you can Click here IT-Support-Engineer
Added 13 days ago
TC
Senior Dotnet Developer
Tata Consultancy Services
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
Develop and support desktop application components and cloud-hosted applications on OpenShift.
Added 14 days ago
EA
Senior Systems Engineer - Identity and Access Management
Electronic Arts (EA)
Vancouver, BC
- Full-time
We are looking for an experienced Senior Systems Engineer with deep expertise in both Identity & Access Management (IAM) and Windows Systems Administration to join our Identity Security…
Added 14 days ago
E
Senior Advanced Quality Engineer - Mechanical
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
The Senior Advanced Quality Engineer - Mechanical is a member of the Product Quality team, responsible for ensuring product quality on mechanical parts during the product development…
Added 15 days ago
AT
Information Technology Support Engineer
AVASO Technology Solutions
Dorval, QC
- Full-time
Ready to take your career to the next level? Apply now by clicking the "Easy Apply" or Click here IT Support Engineer
Added 17 days ago
TC
Desktop Support Engineer
Tata Consultancy Services
Toronto, ON · Greater Toronto Area, Canada
- $90,000 to $100,000 CAD / year
- Full-time
In Depth and proven experience of Client Operating systems like Windows 10/11 to MCP certification level
Added 29 days ago
LI
Full Stack Engineer
LanceSoft, Inc.
Calgary, AB
- Contract
The Developer is responsible for project-team leadership, support and direction with business systems analysis, development and occasional maintenance support in an object/service-oriented…
Added 23 days ago
TC
EUC Desktop Support Engineer
Tata Consultancy Services
Toronto, ON
- Full-time
Proficient in using IT support, system support, hardware troubleshooting, desktop support, Windows installation, printer troubleshooting, network support, hardware support, network printer…
Added 2 months ago
Desktop Engineer
George Brown Polytechnic
Toronto, ON
Provide Level-3 support for incidents, ensuring effective troubleshooting, timely resolution, and accountability throughout the process.
Added 24 days ago
AT
Information Technology Support Specialist
AVASO Technology Solutions
Toronto, ON
- Full-time
We are looking for a Level 2 IT Support professional to run our Walk-Up Technical Bar experienced break fixes, device hot-swaps, and delivering a great user experience.
Added 1 month ago
E|
Technical Support Engineer
EP | Central Casting
Burnaby, BC · Toronto, ON
- Full-time
The Technical Support Engineer provides excellent customer service through desk-side support to all EP internal employees. Support includes computer imaging, deployment and moves,…
Added 1 month ago
A
Business Intel Engineer, WW Promotions and Events Data and Insights
Amazon
Vancouver, BC
- Full-time
This role requires a hands-on engineer, with high learn and be curious, that is able to invest, simplify, and deliver for their customers. We are looking for a person with broad analytical…
Added 1 month ago
DC
Civil Engineering Graduate
Dillon Consulting Limited
Kingston, ON
- Full-time
Registered as an engineer-in-training, or be eligible within six months
Added 2 months ago
C
Sr. Engineer II, Cloud - CTIO (Hybrid)
CrowdStrike
Toronto, ON
- Full-time
Partner closely with our desktop agent and AI teams

AVASO Technology Solutions

IT Technical Support Technician (Level 2)

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

Original job description

Job Profile

We are looking for a Level 2 IT Support professional to run our Walk-Up IT Tech Bar experienced break fixes, device hot-swaps, and delivering a great user experience.

How to Apply:

Ready to take your career to the next level? Apply now by clicking the "Easy Apply" or you can Click here IT-Support-Engineer

send your resume to shruti.arora@avasotech.com

Technical Roles & Responsibilities:

Provide hands-on, walk-up support for Windows OS, laptops, desktops, printers, peripherals, and network connectivity issues.
Execute approved quick fixes for password resets, AD access, and standard enterprise applications while adhering strictly to IT compliance and security policies.
Maintain, provision, and configure ready-to-use replacement laptops and peripherals to minimize end-user downtime.
Create, update, and route incident tickets accurately. Ensure detailed documentation of all walk-up interactions, troubleshooting steps, and escalations.
Quickly diagnose whether an issue can be resolved at the L1/1+ level or requires immediate escalation to advanced support tiers.
Manage and troubleshoot iOS devices through MDM, including enrollment, configuration, compliance, and application deployment.

Must Have:

Fluent in English.
4+ years in a Help Desk, Service Desk, or Walk-Up IT Support role.
Solid grasp of Windows environments, basic networking, hardware break/fix, and enterprise ITSM tools (ServiceNow preferred).
Patient, professional, and capable of translating technical jargon into simple terms for end-users.

Why AVASO Technology?

Join a dynamic and innovative team with a global presence.
Opportunities for career growth and continuous learning.
Competitive salary and benefits package.
Work with cutting-edge technologies to shape the future of IT solutions.

AVASO Technology Solutions Equal Employment Opportunity (EEO) Statement

AVASO Technology Solutions (referred as “Avaso”) do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity. Avaso is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavors. All employment decisions are based on qualifications, merit, and business need.

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More about this job

Responsibilities

Provide hands-on walk-up support for Windows devices, peripherals, network connectivity, and iOS devices managed through MDM. Maintain replacement equipment, resolve approved common issues, document and route incidents, and escalate issues that require advanced support.

Requirements

Applicants must be fluent in English and have at least four years of Help Desk, Service Desk, or Walk-Up IT Support experience. They should understand Windows environments, basic networking, hardware break/fix, and enterprise ITSM tools, and communicate patiently and professionally with end users.

Skills

Windows Support
Hardware Break/Fix
Basic Networking
Walk-Up IT Support
Laptop and Desktop Support
Printer and Peripheral Support
Active Directory Access
Password Resets
ITSM Tools
ServiceNow
Incident Ticketing
Troubleshooting
iOS Device Management
Mobile Device Management
Technical Documentation
Customer Service

Benefits

Competitive Salary
Benefits Package
Career Growth Opportunities
Continuous Learning

Visa sponsorship

Not detected in the job text

Hiring contact email

shruti.arora@avasotech.com

Keywords

Windows OS
Laptops
Desktops
Printers
Peripherals
Network Connectivity
Password Resets
Active Directory
Enterprise Applications
IT Compliance
Security Policies
Replacement Devices
Incident Tickets
ITSM
ServiceNow
iOS
Mobile Device Management
MDM Enrollment
Device Configuration
Compliance Management
Application Deployment
Hardware Break/Fix
Troubleshooting
Walk-Up IT Support
Help Desk
Service Desk
Escalation Management
End-User Support

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