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Added 6 mins ago
Electrical Resident Engineer
Agnico Eagle Mines Limited
Rouyn-Noranda, QC
Full-time
Reporting to the Engineering Electrical Lead, the Electrical Resident Engineer is part of the Macassa Projects Engineering Department and collaborates with other departments of the projects…
Added 6 mins ago
General Maintenance Engineer (Overnight)
Park Hyatt
Toronto, ON
Full-time
Display ability to perform Engineer on Duty responsibilities, including readings and rounds
Added 6 mins ago
RDL Jump Host Admin
Celestica
Toronto, ON
Full-time
Red Hat Certified System Administrator (RHCSA) or Engineer (RHCE)
Added 6 mins ago
Intermediate Structural Engineer - Resources
WSP in Canada
Regina, SK
Full-time
Join WSP’s Resources Engineering group as an Intermediate Structural Engineer and contribute to complex heavy industrial and mining projects based out of our offices in Saskatchewan.
Added 6 mins ago
Intermediate Structural Engineer - Resources
WSP in Canada
SK · Saskatchewan, Canada
Full-time
Join WSP’s Resources Engineering group as an Intermediate Structural Engineer and contribute to complex heavy industrial and mining projects based out of our offices in Saskatchewan.
Added 6 mins ago
Senior Software Developer, AI Solutions
System Soft Technologies
Quebec, QC
Full-time
client is looking for a senior software engineer - a builder first - for our AI Solutions team. This is a hands-on development role, not machine-learning research: you’ll build production…
Added 6 mins ago
Senior Security Engineer - Cloud Security
PagerDuty
Toronto, ON
Full-time
Senior Security Engineer - Cloud Security (Platform Engineering, Kubernetes & Identity)
Added 6 mins ago
Technical Lead & Project Manager (Roofing), Building Sciences
WSP in Canada
Toronto, ON
Full-time
Licensed Professional Engineer (P.Eng.) in Ontario; other relevant professional designations will be considered.
Added 6 mins ago
Experienced Metallurgical and Special Process Engineer
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
Full-time
…and around the world. As an Experienced Metallurgy & Process Engineer, you will contribute to innovative projects ranging from early-stage studies through detailed engineering and project…
Added 6 mins ago
Experienced Metallurgical and Special Process Engineer
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
Full-time
…and around the world. As an Experienced Metallurgy & Process Engineer, you will contribute to innovative projects ranging from early-stage studies through detailed engineering and project…
Added 6 mins ago
Experienced Metallurgical and Special Process Engineer
WSP in Canada
Thunder Bay, ON
Full-time
…and around the world. As an Experienced Metallurgy & Process Engineer, you will contribute to innovative projects ranging from early-stage studies through detailed engineering and project…
Added 6 mins ago
Technical Lead & Project Manager (Roofing), Building Sciences
WSP in Canada
Vaughan, ON
Full-time
Licensed Professional Engineer (P.Eng.) in Ontario; other relevant professional designations will be considered.
Added 6 mins ago
Intermediate Structural Engineer - Resources
WSP in Canada
Saskatoon, SK
Full-time
Join WSP’s Resources Engineering group as an Intermediate Structural Engineer and contribute to complex heavy industrial and mining projects based out of our offices in Saskatchewan.
Added 6 mins ago
Technical Leader
Serv Recruitment
Waterloo, ON
Full-time
Team adoption. Every engineer and contractor is effectively using the pipeline, with clear standards, shared workflows, and documented best practices.
Added 6 mins ago
Experienced Metallurgical and Special Process Engineer
WSP in Canada
Toronto, ON · Etobicoke, ON
Full-time
…and around the world. As an Experienced Metallurgy & Process Engineer, you will contribute to innovative projects ranging from early-stage studies through detailed engineering and project…
Added 6 mins ago
Process Engineer III - Extractive Metallurgy
Lydium Technical Services Ltd.
Vancouver, BC
Full-time
Engineer III (Extractive Metallurgy)Position summary
Added 6 mins ago
Technical Lead & Project Manager (Roofing), Building Sciences
WSP in Canada
Markham, ON
Full-time
Licensed Professional Engineer (P.Eng.) in Ontario; other relevant professional designations will be considered.
Added 6 mins ago
Early Professional, Structural Engineer-in-Training
WSP in Canada
Calgary, AB
Contract
Registered as an Engineer-in-Training (EIT) or eligible for registration in Alberta.
Added 6 mins ago
Connected Vehicle Diagnostic Eng - AI/ML
KYYBA Inc
Ottawa, ON · Kanata, ON
Contract
…scale, consider joining our forward-thinking team. As a Systems Engineer ¿ End to End Software Diagnostics & Observability, you will work with a cross-functional team responsible for…
Added 6 mins ago
Sr. Staff/Staff Engineer, Digital Design
InnoPhase IoT
Vancouver, BC
Full-time
As a Sr. Staff/Staff Digital Design Engineer, you will be working with a team of design engineers to develop novel SoC products for connectivity and communication. You will also be a key…
Added 7 mins ago
Senior Mine Engineer
Hudbay Minerals
Princeton, BC
Reporting to the Superintendent of Mine Engineering, the Senior Engineer supports the safe and efficient operation of Copper Mountain Mine through technical analysis, planning, and…
Added 7 mins ago
Mine Engineer
Hudbay Minerals
Princeton, BC
Reporting to the senior mine engineers, the Mine Engineer supports the safe and efficient operation of Copper Mountain Mine through technical analysis, planning, and engineering support.…
Added 7 mins ago
Senior Software Engineer in Test
Okta
Toronto, ON
The Senior Software Development Engineer in Test Opportunity
Added 7 mins ago
OCS Senior Engineer
Hitachi
Toronto, ON · Mississauga, ON · (STS) Toronto - Mississauga Project
Full-time
Hitachi Rail (STS) is seeking an enthusiastic self-motivated Senior OCS Engineer to work on our HuLRT project. As the successful candidate your ideas for continuous improvement and…
Added 21 mins ago
Senior Project Manager - Team Lead
WSP in Canada
Lethbridge, AB
Full-time
Degree in Civil Engineering or a related discipline; Professional Engineer (P.Eng.) designation in Alberta (or eligibility).

AVASO Technology Solutions

IT Technical Support Technician (Level 2)

Vancouver, BC, Canada

Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

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Applications open in a new tab.

Original job description

Job Profile

We are looking for a Level 2 IT Support professional to run our Walk-Up IT Tech Bar experienced break fixes, device hot-swaps, and delivering a great user experience.

How to Apply:

Ready to take your career to the next level? Apply now by clicking the "Easy Apply" or you can Click here IT-Support-Engineer

send your resume to shruti.arora@avasotech.com

Technical Roles & Responsibilities:

Provide hands-on, walk-up support for Windows OS, laptops, desktops, printers, peripherals, and network connectivity issues.
Execute approved quick fixes for password resets, AD access, and standard enterprise applications while adhering strictly to IT compliance and security policies.
Maintain, provision, and configure ready-to-use replacement laptops and peripherals to minimize end-user downtime.
Create, update, and route incident tickets accurately. Ensure detailed documentation of all walk-up interactions, troubleshooting steps, and escalations.
Quickly diagnose whether an issue can be resolved at the L1/1+ level or requires immediate escalation to advanced support tiers.
Manage and troubleshoot iOS devices through MDM, including enrollment, configuration, compliance, and application deployment.

Must Have:

Fluent in English.
4+ years in a Help Desk, Service Desk, or Walk-Up IT Support role.
Solid grasp of Windows environments, basic networking, hardware break/fix, and enterprise ITSM tools (ServiceNow preferred).
Patient, professional, and capable of translating technical jargon into simple terms for end-users.

Why AVASO Technology?

Join a dynamic and innovative team with a global presence.
Opportunities for career growth and continuous learning.
Competitive salary and benefits package.
Work with cutting-edge technologies to shape the future of IT solutions.

AVASO Technology Solutions Equal Employment Opportunity (EEO) Statement

AVASO Technology Solutions (referred as “Avaso”) do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity. Avaso is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavors. All employment decisions are based on qualifications, merit, and business need.

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More about this job

Responsibilities

Provide hands-on walk-up support for Windows devices, peripherals, network connectivity, and iOS devices managed through MDM. Maintain replacement equipment, resolve approved common issues, document and route incidents, and escalate issues that require advanced support.

Requirements

Applicants must be fluent in English and have at least four years of Help Desk, Service Desk, or Walk-Up IT Support experience. They should understand Windows environments, basic networking, hardware break/fix, and enterprise ITSM tools, and communicate patiently and professionally with end users.

Skills

Windows Support
Hardware Break/Fix
Basic Networking
Walk-Up IT Support
Laptop and Desktop Support
Printer and Peripheral Support
Active Directory Access
Password Resets
ITSM Tools
ServiceNow
Incident Ticketing
Troubleshooting
iOS Device Management
Mobile Device Management
Technical Documentation
Customer Service

Benefits

Competitive Salary
Benefits Package
Career Growth Opportunities
Continuous Learning

Visa sponsorship

Not detected in the job text

Hiring contact email

shruti.arora@avasotech.com

Keywords

Windows OS
Laptops
Desktops
Printers
Peripherals
Network Connectivity
Password Resets
Active Directory
Enterprise Applications
IT Compliance
Security Policies
Replacement Devices
Incident Tickets
ITSM
ServiceNow
iOS
Mobile Device Management
MDM Enrollment
Device Configuration
Compliance Management
Application Deployment
Hardware Break/Fix
Troubleshooting
Walk-Up IT Support
Help Desk
Service Desk
Escalation Management
End-User Support

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