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Added 6 mins ago
Software Engineer III (Full Stack/API Integration)
TD
Toronto, ON
Full-time
The Enterprise Data Management Office (EDMO) is seeking a highly motivated Software Engineer III to design, develop, deploy, and support secure enterprise integration capabilities for the…
Added 6 mins ago
Software Engineer II (SDET)
TD
Toronto, ON
Full-time
Document and verify system components, applications, system infrastructure, security, integration, operability and engineering related architecture designs associated with a program or…
Added 6 mins ago
Senior Associate, Finance Data Analytics & Insights - SLC Management
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Toronto, ON · Sun Life Toronto One York
Full-time
Added 6 mins ago
Senior Associate, Finance Data Analytics & Insights - SLC Management
Sun Life
Toronto, ON · Sun Life Toronto One York
Full-time
Added 6 mins ago
Student, Chemical Engineering
Inter Pipeline Ltd.
AB · Strathcona County, AB
…Engineering Student (chemical) will report to Staff Process Engineer -…
Added 20 mins ago
Process Engineer
Integra Engineering Ltd.
Lloydminster, AB
Full-time
As an Intermediate Process Engineer, reporting directly to the Process/Mechanical Engineering Manager, you will play a key role in development and execution of innovative process design…
Added 20 mins ago
Software Engineer in Test
PRI Global
Vancouver, BC
Contract
Role: SDET (Software Development Engineer in Test)
Added 20 mins ago
UWB/CSS Ranging & Positioning Engineer
Amaris Consulting | Part of Mantu
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Full-time
Added 20 mins ago
Security Engineer
Signal 1
Toronto, ON
Full-time
We are looking for a Senior Security Engineer to join our Engineering Team. You will:
Added 21 mins ago
Aircraft Structures Technician (C-17)
Boeing
Winnipeg, MB · Toronto, ON · Ottawa, ON · Mississauga, ON · Montreal, QC · Vancouver, BC · Richmond, BC · Trenton, NS · Calgary, AB · CAN - CFB Trenton, Canada
Full-time
Must have one of the following: Transport Canada Civil Aviation (TCCA) Aircraft Maintenance Engineer (AME) licensed S/M2 rating or Military equivalent.
Added 21 mins ago
Building Operator 4 (Halifax)
The Government of Nova Scotia
Halifax, NS
Electrical systems (such as electronic monitoring systems, security systems and computerized fire alarm systems); and
Added 21 mins ago
Building Operator 3 (Northeast Nova Scotia Correctional Facility)
The Government of Nova Scotia
New Glasgow, NS
Electrical systems (such as electronic monitoring systems, security systems and computerized fire alarm systems); automated systems (Building automation systems).
Added 36 mins ago
System Engineering Analyst, Underwater Acoustics
General Dynamics Missions System International
Cole Harbour, NS · Ottawa, Ontario
Full-time
…engineering technology - we’re shaping the future of defence and security. Our teams design and deliver advanced, mission-critical solutions that enhance national security, strengthen…
Added 36 mins ago
System Engineering Analyst, Underwater Acoustics
General Dynamics Missions System International
Ottawa, ON
Full-time
…engineering technology - we’re shaping the future of defence and security. Our teams design and deliver advanced, mission-critical solutions that enhance national security, strengthen…
Added 36 mins ago
Intermediate Energy Efficiency Engineer – Buildings
CIMA+
Ottawa, ON
$68,960 to $94,820 CAD / year
Full-time
We are looking for a Senior Energy Efficiency Engineer to join our Buildings team in Ottawa. The successful candidate will play a key role in delivering energy audits, energy management,…
Added 36 mins ago
Senior Energy Efficiency Engineer – Buildings
CIMA+
Ottawa, ON
$97,360 to $133,870 CAD / year
Full-time
We are looking for a Senior Energy Efficiency Engineer to join our Buildings team in Ottawa. The successful candidate will play a key role in delivering energy audits, energy management,…
Added 50 mins ago
Video Conference Support Engineer - ITS3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
Working Title: Video Conference Support Engineer
Added 50 mins ago
Commissioning Operator
Insight Global
AB · Alberta, Canada
Contract
Minimum 4th Class Power Engineer Certification
Added 50 mins ago
Senior DevSecOps Engineer
Zodiac Solutions, Inc
Toronto, ON
Full-time
Collaborate with developers, DevOps, security, and platform teams; document findings, risks, and remediation plans.
Added 50 mins ago
Linux Security Engineer / Toronto, ON (Onsite) - FTE
AceStack
Toronto, ON
Full-time
Job Description: We are seeking an experienced Linux Security Engineer to strengthen Linux security, vulnerability management, configuration compliance, and patching across the enterprise…
Added 50 mins ago
Development Engineer
Litens Automotive Group
Concord, ON
Full-time
The Development Engineer will work with software, firmware, validation, hardware, project, and business teams to design, develop, maintain, and improve AI-enabled automation solutions. The…
Added 50 mins ago
Agent & DevOps Platform Engineer
Zodiac Solutions, Inc
Toronto, ON
Full-time
DevSecOps mindset - security is a design constraint, not a checklist item
Added 51 mins ago
Principal Software Engineer, (Adobe - AEM)
DEPT®
Canada
We are looking for a Principal Software Engineer to serve as the Adobe Experience Manager (AEM) Tech Lead on website and platform projects. You are the technical anchor for the delivery…
Added 51 mins ago
Engineer, Production Support - Final Assembly and Pre-flight
Westerkirk
Calgary, AB
Added 51 mins ago
DevOps Engineer II
commonsku
Remote, Canada
$110,000 to $130,000 CAD / year
Full-time · Remote
We’re growing - and we’re hiring an intermediate DevOps Engineer to join our Engineering team! In this role, you’ll play a key role in supporting both internal Engineering teams and our…

AVASO Technology Solutions

IT Technical Support Technician (Level 2)

Vancouver, BC, Canada

Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Job Profile

We are looking for a Level 2 IT Support professional to run our Walk-Up IT Tech Bar experienced break fixes, device hot-swaps, and delivering a great user experience.

How to Apply:

Ready to take your career to the next level? Apply now by clicking the "Easy Apply" or you can Click here IT-Support-Engineer

send your resume to shruti.arora@avasotech.com

Technical Roles & Responsibilities:

Provide hands-on, walk-up support for Windows OS, laptops, desktops, printers, peripherals, and network connectivity issues.
Execute approved quick fixes for password resets, AD access, and standard enterprise applications while adhering strictly to IT compliance and security policies.
Maintain, provision, and configure ready-to-use replacement laptops and peripherals to minimize end-user downtime.
Create, update, and route incident tickets accurately. Ensure detailed documentation of all walk-up interactions, troubleshooting steps, and escalations.
Quickly diagnose whether an issue can be resolved at the L1/1+ level or requires immediate escalation to advanced support tiers.
Manage and troubleshoot iOS devices through MDM, including enrollment, configuration, compliance, and application deployment.

Must Have:

Fluent in English.
4+ years in a Help Desk, Service Desk, or Walk-Up IT Support role.
Solid grasp of Windows environments, basic networking, hardware break/fix, and enterprise ITSM tools (ServiceNow preferred).
Patient, professional, and capable of translating technical jargon into simple terms for end-users.

Why AVASO Technology?

Join a dynamic and innovative team with a global presence.
Opportunities for career growth and continuous learning.
Competitive salary and benefits package.
Work with cutting-edge technologies to shape the future of IT solutions.

AVASO Technology Solutions Equal Employment Opportunity (EEO) Statement

AVASO Technology Solutions (referred as “Avaso”) do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity. Avaso is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavors. All employment decisions are based on qualifications, merit, and business need.

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More about this job

Responsibilities

Provide hands-on walk-up support for Windows devices, peripherals, network connectivity, and iOS devices managed through MDM. Maintain replacement equipment, resolve approved common issues, document and route incidents, and escalate issues that require advanced support.

Requirements

Applicants must be fluent in English and have at least four years of Help Desk, Service Desk, or Walk-Up IT Support experience. They should understand Windows environments, basic networking, hardware break/fix, and enterprise ITSM tools, and communicate patiently and professionally with end users.

Skills

Windows Support
Hardware Break/Fix
Basic Networking
Walk-Up IT Support
Laptop and Desktop Support
Printer and Peripheral Support
Active Directory Access
Password Resets
ITSM Tools
ServiceNow
Incident Ticketing
Troubleshooting
iOS Device Management
Mobile Device Management
Technical Documentation
Customer Service

Benefits

Competitive Salary
Benefits Package
Career Growth Opportunities
Continuous Learning

Visa sponsorship

Not detected in the job text

Hiring contact email

shruti.arora@avasotech.com

Keywords

Windows OS
Laptops
Desktops
Printers
Peripherals
Network Connectivity
Password Resets
Active Directory
Enterprise Applications
IT Compliance
Security Policies
Replacement Devices
Incident Tickets
ITSM
ServiceNow
iOS
Mobile Device Management
MDM Enrollment
Device Configuration
Compliance Management
Application Deployment
Hardware Break/Fix
Troubleshooting
Walk-Up IT Support
Help Desk
Service Desk
Escalation Management
End-User Support

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