Jobs in Calgary, AB and nearby

Jobs within 25 km of Calgary, AB, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

23,847 listings · 4,300 employers Counted Nov 1, 2026. How we count

About these jobs

Employers hiring include Grey Eagle Resort & Casino (568 listings), Alberta Health Services (519 listings), Loblaw Companies Limited (462 listings).

Common roles: Retail sales associate, Cook, Project manager.

2,674 of these listings include employer-provided pay. Open a job to see its currency and pay period.

Advertised starting pay
Pay period	Median starting pay	Listings
CAD / hour	34.00	1,751
CAD / year	85,000.00	752
USD / hour	16.23	48
USD / year	90,000.00	43
CAD / month	4,117.00	19

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Workplace classifications: 0% remote, 15% hybrid, 85% on-site, 0% not specified. Hybrid and on-site classifications may be inferred from descriptions. Check the original ad.

Based on the dated count above. Listings can change. How we count

Jobs in Calgary, AB and nearby

Within 25 km

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Added 1 day ago
BP
Host
Boston Pizza
Calgary, AB
- Part-time
Added 1 day ago
UI
Driver (Temporary, Part Time)
UAP Inc.
Calgary, AB
- $19.85 to $21.05 CAD / hour
Added 1 day ago
LC
Courtesy Clerk Part Time Day
Loblaw Companies Limited
Calgary, AB
- Part-time
Added 1 day ago
LC
Maintenance Worker Part Time Day
Loblaw Companies Limited
Calgary, AB
- Part-time
Added 1 day ago
R(
Fashion Associate (Part time) - Deerfoot Meadows
Reitmans (Canada) Ltée/Ltd
Calgary, AB
- Part-time
Added 1 day ago
R
Payroll Analyst (part time)
Raise
Calgary, AB
- Part-time
Added 1 day ago
R
Oracle Exadata Cloud@Customer (ExaCC) Senior DBA Consultant
Raise
Calgary, AB
- Full-time
Added 1 day ago
B
Contract Payroll Analyst
Brunel
Calgary, AB
- $43 to $53 CAD / hour
- Contract
Added 1 day ago
PC
Retail IT Systems Administrator
Parkland Corporation
Calgary, AB
- Full-time
Added 1 day ago
R
Payroll Analyst
Raise
Calgary, AB
- Contract
Added 1 day ago
UI
Driver (Temporary, Part Time)
UAP Inc.
Calgary, AB
- $19.85 to $21.05 CAD / hour
Added 1 day ago
S
Liquor Store - Clerk Liquor
Sobeys
Calgary, AB
- Full-time
Added 1 day ago
R-
Fashion Associate (Part time) - Deerfoot Meadows
RCL - Reitmans Canada Ltd/Ltée
Calgary, AB
- Part-time
Added 1 day ago
GD
DYNAMITE - Seasonal Sales Associate - CrossIron Mills
Groupe Dynamite, Inc Garage
Rocky View No 44, AB
- Part-time
Added 1 day ago
Director, Operations
Sofina Foods Inc
Calgary, AB
Added 1 day ago
W
Senior Project Engineer
WSP
Calgary, AB
- Full-time
Added 1 day ago
PC
Accounting Analyst, Master Data New Grad
PETRONAS Canada
Calgary, AB
- Full-time
Added 1 day ago
S
Industrial Fabrication Central Scheduler
Startec
Calgary, AB
- Full-time
Added 1 day ago
BS
Alert Management Specialist - Bilingual (English/French)
Blackline Safety
Calgary, AB
- Full-time
Added 1 day ago
G
Pipeline Construction & Integrity Survey Director
GeoVerra
Calgary, AB
- Full-time
Added 1 day ago
RC
Clean Energy Rotation Program (Entry-Level)
Renewable Careers
Calgary, AB
- $75,000 to $100,000 CAD / year
- Full-time
Added 1 day ago
M
Primary Care Paramedic
Medavie
Calgary, AB
- Full-time
Added 1 day ago
KM
Major Account Executive- CPS (Calgary)
Konica Minolta Business Solutions (Canada) Ltd.
Calgary, AB
- Full-time
Added 1 day ago
M
Primary Care Paramedic
Medavie
Calgary, AB
- Full-time
Added 1 day ago
P
Health & Safety Manager
PURIS
Calgary, AB
- $90,000 to $100,000 CAD / year
- Full-time

Closed listing

Avenir Energy

Customer Experience Supervisor

Calgary, AB, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Closing date: Dec 31, 2026
Experience: 3+ years of experience in a call center environment, with at least 1 year in a leadership role.
Posting language: English
Posted: Oct 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Avenir Energy Ltd.

Avenir Energy Ltd. is one of Canada’s largest and fastest-growing propane distribution companies. We are a fast-paced, customer-focused, field-based business with operations across the country and a commitment to excellence. With over 400 dedicated team members, we are driven to become the propane distributor of choice in North America.

At Avenir Energy, we offer a dynamic, respectful, and collaborative work environment where every team member plays a key role in our success. As a full-time member of our team, you’ll enjoy:

Comprehensive Benefits: Full coverage for health, dental, paramedical, and life insurance.
Retirement Planning: RRSP and TFSA options with employer-matching contributions to help you plan for your financial future.
Work-Life Balance: vacation, floater days, and flexible time-off programs to ensure you have time to recharge.

Incentive Programs: Quarterly performance-based rewards for both individual and company achievements.

Job Summary: Customer Experience Supervisor

At Avenir Energy, the Customer Experience Supervisor plays a critical role in ensuring our team delivers exceptional service while fostering a supportive, high-performance environment. As a leader in our customer service operations, you will oversee queue management, scheduling, and performance reporting to ensure optimal customer experience at all times. You’ll provide guidance and coaching to your team, ensuring they maintain a high standard of service while also promoting a positive and engaging workplace culture.

In this role, you will be responsible for overseeing the end-of-day queue process, managing employee performance through regular feedback and development, and ensuring clear communication across the team. You’ll also work closely with the Customer Experience Manager, providing weekly performance reports and identifying areas for improvement. Your leadership will be key in maintaining operational efficiency and ensuring that all customer interactions are handled with professionalism, empathy, and efficiency.

This is more than a supervisory position - it’s an opportunity to be part of a dynamic team within a rapidly growing company. You’ll have the chance to develop your leadership skills, drive team performance, and contribute to Avenir’s ongoing success.

Key Responsibilities:

Queue Monitoring: Ensure queue levels are maintained according to performance metrics, adjusting as needed to optimize efficiency.

Scheduling: Coordinate vacation time, days off, gift Fridays, lunches, breaks, and other time away from the queue to ensure adequate phone support at all times.

Performance Reporting: Pull reports to monitor CXR (Customer Experience Representative) queue time to ensure proper workload distribution.

End-of-Day Queue Management: Ensure the queue is properly closed at the end of each day to maintain operational consistency.

Quality Assurance (QA): to maintain high standards of customer service.

Conduct regular 1:1 meetings with team members

Weekly Reporting: Provide a comprehensive weekly report to the CXM (Customer Experience Manager) summarizing the team’s performance and key activities.

Service Interruptions Communication: Keep the team informed about any service interruptions that may impact customer interactions and contacts.

Employee Coaching: Provide ongoing coaching to team members, using the coaching form process as needed to guide development and success.

Team Communication: Ensure all relevant communications are shared promptly and effectively with the team to keep everyone aligned.

Monthly Team Meetings: Plan and conduct monthly team meetings, ensuring phone support is available during those times.

Engagement Campaigns: Organize and arrange fun campaigns to boost team morale and engagement.

Mailbox Monitoring: Monitor shared mailboxes to ensure email volumes remain at an acceptable level, responding to inquiries as necessary.

Recruitment and Onboarding: Manage the recruitment, hiring, and onboarding process for new team members to ensure a smooth transition into the team.

Qualifications:

Excellent interpersonal skills with a strong focus on delivering an exceptional customer experience.

Strong communication and listening abilities to effectively manage customer interactions.

Knowledge of customer service principles, practices, and relevant computer applications (Office 365, ERP, CRM).

Solid data entry and administrative skills with attention to detail and accuracy.

Proven ability to multi-task, prioritize, and handle stress in a fast-paced environment.

Flexibility to adapt to changing priorities and customer needs.

3+ years of experience in a call center environment, with at least 1 year in a leadership role.

Ability to manage and motivate a team, even under stressful conditions.

Excellent interpersonal and communication skills.

Strong problem-solving abilities and a proactive approach to customer service.

Demonstrated ability to maintain calm under pressure.

Must be located in Western Canada, preferably in the Mountain Time Zone in Calgary, Alberta.

Avenir Energy is committed to accommodating applicants with disabilities throughout the hiring process. Please let us know if you require accommodation at any stage of the hiring process. By applying for a position with Avenir Energy, you understand that we use third party systems and recruiting agencies that may employ the use of Artificial Intelligence within their programs for finding, screening, assessing, and/or selecting candidates. You also understand that offers of employment are contingent upon the successful completion of appropriate background checks. The type of checks performed is determined by the role and Avenir Energy’s employment policies. You will be notified during the hiring process which checks you are required to complete. We thank you for your interest. Only candidates selected for an interview will be contacted.

About employer

More about this job

Responsibilities

The Customer Experience Supervisor oversees daily queue management, scheduling, and performance reporting to ensure high-quality service delivery. They are also responsible for coaching team members, managing recruitment, and fostering a positive, high-performance workplace culture.

Requirements

Candidates must have at least 3 years of call center experience, including a minimum of 1 year in a leadership role. Proficiency in Office 365, ERP, and CRM systems, along with strong interpersonal and problem-solving skills, is required.

Skills

Queue management
Team leadership
Performance reporting
Employee coaching
Customer service
Communication
Data entry
Administrative skills
Multi-tasking
Problem-solving
Recruitment
Onboarding
Office 365
ERP
CRM
Conflict resolution

Benefits

Health insurance
Dental insurance
Paramedical insurance
Life insurance
RRSP
TFSA
Employer-matching contributions
Vacation
Floater days
Flexible time-off programs
Quarterly performance-based rewards

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Propane Distribution
Queue Management
Performance Reporting
Team Leadership
Coaching
Recruitment
Onboarding
Office 365
ERP
CRM
Data Entry
Administrative
Call Center
Customer Service
Employee Engagement
Quality Assurance
Scheduling
Western Canada
Mountain Time Zone

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