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Added 7 mins ago
C
Legal Operations Manager
Caseware
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Caseware is looking for a Legal Operations Manager to help scale our in-house legal function.
Added 18 mins ago
A
Customer Education Program Manager, Live Learning
Ashby
Canada
- Full-time
Hi, I'm Jace Talamantes. I founded Ashby's Customer Education function in 2025 and now lead the team. I am excited to be hiring a Customer Education Program Manager, Live Learning!
Added 18 mins ago
KB
Talent Management Specialist
Kent Building Supplies
Saint John, NB
- Full-time
…identify, develop, and retain talent. Working closely with the Manager of Talent Management, the Specialist maintains talent cards, coordinates talent reviews, supports succession plans and…
Added 20 mins ago
A
Procurement Student – Winter 2027
AtkinsRéalis
Mississauga, ON
- Full-time
Reporting to the Procurement Manager, the Procurement Student is responsible for complex administrative support duties in all procurement systems. They provide support to Buyers, Order…
Added 20 mins ago
T
Sr. Business Systems Analyst
TD
Toronto, ON
- Full-time
…provide recommendations and/or direction based on the end-to-end customer experience when making…
Added 36 mins ago
M
Finance Revenue Manager
Medfar
Montreal, QC
- Full-time
We are seeking a strategic and hands-on Revenue Manager to spearhead our revenue operations and optimize our end-to-end revenue cycle. In this pivotal role, you will be ultimately…
Added 47 mins ago
T
Personal Banking Associate Trainee - Ajax and Pickering
TD
Toronto, ON · Scarborough, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 47 mins ago
UO
Advisor, Processes & Solutions, People and Culture
University of Calgary
Calgary, AB
- Full-time
…employee lifecycle. The position maintains a strong focus on customer service and continuous improvement and providing comprehensive and proactive support to the campus community for all…
Added 47 mins ago
UO
Manager, Professional Development, Faculty of Social Work
University of Calgary
Calgary, AB
- Full-time
The Faculty of Social Work is currently seeking a Full-time Limited Term Manager, Professional Development for approximately 24 months.
Added 47 mins ago
M
Senior Software Engineering Manager (SaaS Healthcare)
MEDFAR
Montreal, QC
- Full-time
The Senior Engineering Manager, Platform Engineering owns the health, output, and growth of MEDFAR’s foundational technical functions: Cloud Engineering, Core Architecture. This is a…
Added 49 mins ago
Meat - Meat Cutter
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Emerald Park, SK
Provide customers with friendly and professional service while preparing meat products for customer purchase and meat displays. Actively contribute to an environment of employee and…
Added 49 mins ago
Office Administrator
Harvest Operations Corp.
Calgary, AB
Harvest Operations is currently recruiting an Office Administrator, reporting to the Manager, Human Resources and Corporate Services. The Office Administrator is the first point of contact…
Added 51 mins ago
SH
Store Manager Ottawa - Cabela's
Sunglass Hut
Ottawa, ON · Kanata, ON
- Full-time
…We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and…
Added 1 hour ago
BP
Property Manager in Training - Birch Hills Landing
Broadstreet Properties LTD
Fort Saskatchewan, AB
- Full-time
Broadstreet Properties Ltd. is looking for a Property Manager in Training to join our team in Fort Saskatchewan, AB! You will help to ensure the properties are well-maintained, fully rented…
Added 1 hour ago
M
Finance Revenue Manager
MEDFAR
Montreal, QC
- Full-time
We are seeking a strategic and hands-on Revenue Manager to spearhead our revenue operations and optimize our end-to-end revenue cycle. In this pivotal role, you will be ultimately…
Added 1 hour ago
HO
Office Administrator
Harvest Operations Corp.
Calgary, AB
- Full-time
Harvest Operations is currently recruiting an Office Administrator, reporting to the Manager, Human Resources and Corporate Services. The Office Administrator is the first point of contact…
Added 1 hour ago
TT
Junior Manufacturing Engineering Specialist
Trojan Technologies
London, ON
- Full-time
Reporting to the Manufacturing Engineering Manager the Junior Manufacturing Engineering Specialist is responsible for supporting the execution and continuous improvement of manufacturing…
Added 1 hour ago
BM
Chef d’équipe en vente au détail bilingue / Bilingual Retail Team Lead
Brand Momentum
Gatineau, QC
- $60,000 CAD / year
- Full-time
Added 1 hour ago
T
Personal Banking Associate Trainee - Ajax and Pickering
TD
Ajax, ON · Pickering, ON · Toronto, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
T
Personal Banker Trainee
TD
Lethbridge, AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
T
Customer Experience Associate
TD
Wetaskiwin, AB
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
T
CEA
TD
Wetaskiwin, AB
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
B
Superviseur du service à la clientèle - Customer Service Supervisor
Brenntag
Montreal, QC · Canada/Lachine Sales
- Full-time
Added 1 hour ago
CT
Department Sales Manager, Merchandising, Wonderland Rd
Canadian Tire Corporation
London, ON
- Full-time
Champion and deliver Pro Hockey Life’s Customer Experience Model across the entire Store Team.
Added 1 hour ago
SS
Software Development Manager, FME Form
Safe Software
Remote, Canada
- $155,100 to $173,300 CAD / year
- Full-time
- Remote
As a Software Development Manager, you will oversee the planning, execution, and delivery of technical projects within your team. You’ll collaborate with Product, UX, and other stakeholders…

Avenir Energy

Operations Manager

New Glasgow, NS, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Jan 11, 2027
Experience: 3–5 years of experience in transportation, delivery operations, HVAC service or logistics management (energy or propane industry experience is an asset).
Posting language: English
Posted: Oct 13, 2026

Original job description

About Avenir Energy Ltd.
Avenir Energy Ltd. is one of Canada’s largest and fastest-growing propane distribution companies. We are a fast-paced, customer-focused, field-based business with operations across the country and a commitment to excellence. With over 400 dedicated team members, we are driven to become the propane distributor of choice in North America.
At Avenir Energy, we offer a dynamic, respectful, and collaborative work environment where every team member plays a key role in our success. As a full-time member of our team, you’ll enjoy:

Comprehensive Benefits: Full coverage for health, dental, paramedical, and life insurance.
Retirement Planning: RRSP and TFSA options with employer-matching contributions to help you plan for your financial future.
Work-Life Balance: Generous vacation, floater days, and flexible time-off programs to ensure you have time to recharge.

Incentive Programs: Quarterly performance-based rewards for both individual and company achievements.

Position Summary
Working in conjunction with other members of the management team, the Operations Manager is responsible for overseeing the daily operations of Avenir Energy across the Atlantic Provinces with the goal of ensuring safe, efficient, and reliable service for our customers. This role provides leadership, scheduling, coaching, and support to front line staff while ensuring compliance with safety standards, regulatory requirements, and company policies. The Operations Manager plays a key role in customer satisfaction, operational excellence, and supporting the overall success of the region.
This position supports operations across parts of Atlantic Canada and requires regular travel between branches and field locations throughout Nova Scotia, New Brunswick, and Prince Edward Island.

Key Responsibilities
Leadership & Team Management

Provide day-to-day leadership and support to the front line team, fostering a positive and safety-focused work environment.
Manage staff scheduling, vacation planning, and route adjustments to meet customer demands.
Conduct regular performance conversations, ride-alongs, coaching sessions, and training to support continuous improvement.
Participate in hiring, onboarding, and development of new staff.

Operational Management

Oversee daily operations to ensure timely and accurate service to our customers.
Review, approve, and monitor delivery logs, route efficiencies, fuel usage, and customer service levels.
Work closely with dispatch, customer service, and service teams to resolve operational challenges.
Ensure vehicle readiness - reporting maintenance needs, coordinating inspections, and ensuring compliance with fleet standards.
Travel regularly to branch locations across Atlantic Canada to support operational consistency, staff engagement, safety initiatives, and business needs.

Safety & Compliance

Promote a strong safety culture and enforce safe work practices at all times.
Conduct safety meetings, toolbox talks, and support incident investigations when required.
Ensure compliance with Transportation of Dangerous Goods (TDG), Occupational Health & Safety (OH&S), and company policies.
Monitor staff qualifications, certifications, and training requirements.

Customer Service & Relationship Building

Support resolution of customer concerns related to deliveries, service levels, scheduling, or tank issues.
Work with the branch team to maintain high customer satisfaction and operational reliability.
Provide guidance to staff on customer interactions and professional conduct.

Reporting & Administration

Track and report on key operational metrics such as delivery volumes, productivity, overtime, and route performance.
Maintain accurate documentation of staff certifications, training, and investigations.
Participate in budgeting discussions, forecasting, and operational planning.

Required Qualifications

3–5 years of experience in transportation, delivery operations, HVAC service or logistics management (energy or propane industry experience is an asset).
Strong leadership skills with experience managing or supervising frontline staff.
Solid understanding of safety regulations, TDG requirements, and fleet operations.
Excellent communication, problem-solving, and decision-making abilities.
Ability to work in a fast-paced environment and adapt to changing operational needs.
Proficiency with computer applications.
Gasfitter 1 certification
Valid driver’s license and ability to travel frequently throughout Atlantic Canada, including overnight travel as required.

Preferred Qualifications
Strong People Leadership: Proven ability to coach, mentor, and support a team while fostering a positive and accountable work culture.
Operational Decision-Making: Ability to assess situations quickly, prioritize effectively, and make sound, safety-focused decisions under pressure.
Communication Excellence: Clear, confident communication skills to ensure alignment across drivers, dispatch, service teams, and customers.
Performance Management: Experience setting expectations, monitoring KPIs, providing constructive feedback, and supporting continuous improvement.

Working Conditions

On-site at the branch with frequent field interaction and occasional ride-alongs.
Regular travel throughout Nova Scotia, New Brunswick, and Prince Edward Island is required to support multiple branch locations and operational needs.
Must be able to respond to operational demands, including during peak winter months.
After-hours availability for on-call schedule and some may be required for emergencies.

Avenir Energy is committed to accommodating applicants with disabilities throughout the hiring process. Please let us know if you require accommodation at any stage of the hiring process. By applying for a position with Avenir Energy, you understand that we use third party systems and recruiting agencies that may employ the use of Artificial Intelligence within their programs for finding, screening, assessing, and/or selecting candidates. You also understand that offers of employment are contingent upon the successful completion of appropriate background checks. The type of checks performed is determined by the role and Avenir Energy’s employment policies. You will be notified during the hiring process which checks you are required to complete. We thank you for your interest. Only candidates selected for an interview will be contacted.

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More about this job

Responsibilities

Lead and support frontline staff while overseeing daily delivery operations, scheduling, fleet readiness, customer service, and operational performance across Atlantic Canada. Promote safe work practices and regulatory compliance, support staff development and incident investigations, and contribute to reporting, budgeting, and operational planning.

Requirements

Requires 3–5 years of experience in transportation, delivery operations, HVAC service, or logistics management, along with frontline leadership experience and a solid understanding of safety regulations, TDG requirements, and fleet operations. A Gasfitter 1 certification, valid driver’s license, frequent travel availability, strong communication and decision-making skills, and computer proficiency are also required.

Skills

Team Leadership
Staff Scheduling
Coaching and Mentoring
Performance Management
Transportation Operations
Delivery Logistics
Fleet Operations
Safety Compliance
Occupational Health and Safety
Customer Service
Operational Decision-Making
Problem-Solving
Operational Reporting
Budgeting and Forecasting
Gasfitter 1 Certification

Benefits

Health Insurance
Dental Insurance
Paramedical Coverage
Life Insurance
RRSP
TFSA
Employer-Matching Contributions
Paid Vacation
Floater Days
Flexible Time Off
Performance-Based Incentives

Visa sponsorship

Not detected in the job text

Keywords

Propane Distribution
Transportation Operations
Delivery Operations
Logistics Management
HVAC Service
Gasfitter 1 Certification
Occupational Health and Safety
Fleet Operations
Route Efficiency
Delivery Logs
Fuel Usage
Staff Scheduling
Performance Management
Coaching
Onboarding
Safety Meetings
Toolbox Talks
Incident Investigations
Customer Satisfaction
Operational Metrics
Delivery Volumes
Productivity
Overtime
Budgeting
Forecasting
Operational Planning
Driver’s License
Atlantic Canada

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