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Added 4 mins ago
CN
Business Planner
Canadian Nuclear Laboratories LTD
Chalk River, ON
- Full-time
Reliability Status with Site Access Security Clearance (SASC), which has a minimum requirement of 3-5 years of verifiable history in Canada, Australia, New Zealand, the United States and/or…
Added 29 mins ago
NM
Programming & Communications Intern
National Media Awards Foundation
Canada
- Contract
Reporting to the Executive Director and the Programming & Communications Manager, the intern will:
Added 29 mins ago
C
Programmer – Aerospace Metrology Automation
Cyient
Longueuil, QC
- $90,000 to $120,000 CAD / year
- Full-time
…Security/Vulnerabity (NA), Scope Management (PL1), Schneider Fiber Manager (PL1), SAP(BAPI/FICO) (PL1), SAP Workspaces (NA), SAP PI/PO (NA), SaltStack (NA), RPA (PL1), Risk Management…
Added 34 mins ago
AC
Full-Stack Developer
Air Canada
Dorval, QC
- Full-time
Develop and maintain unit, integration, and end-to-end tests to ensure code reliability.
Added 43 mins ago
PA
Developer, Digital
Porter Airlines Inc.
Toronto, ON
- Full-time
Reporting to the Manager, Development and Delivery, the Developer, Digital is part of an agile software engineering team responsible for building and maintaining Porter's React Native web…
Added 49 mins ago
Customer Service Manager
Westerkirk
Calgary, AB
…aviation and its unwavering commitment to quality, innovation, and reliability. Headquartered in Calgary, AB, DHC currently has approximately 2,400 employees across British Columbia,…
Added 1 hour ago
RR
Logistics Operations Manager / Gestionnaire des opérations logistiques
Rapide Route Logistics
Montreal, QC
- Full-time
Rapide Route is looking for an experienced and highly motivated Logistics Operations Manager to join our growing team in Montreal.
Added 1 hour ago
Senior Manager, Development
Scotiabank
Toronto, ON
The Engineering Manager for Scotiabank’s Low Value Payments Technology leads the engineering team responsible for maintaining mission-critical 24/7 payment systems. Our platforms enable…
Added 1 hour ago
Industrial Technology Advisor - Defence or Food Production
National Research Council Canada
ON · Ontario: exact location to be, ON
Recent and extensive industrial business experience as an entrepreneur or senior manager in one or more of the following technological domains:
Added 1 hour ago
Head of MyG Core Workflows
Geotab
Oakville, ON
Own product discovery and the domain roadmap with the domain's product manager and designers; prioritize transparently based on customer impact, reliability, and the needs of dependent…
Added 1 hour ago
CH
Health Care Aide - Innisfail, Bowden, Olds
CBI Home Health
Olds, AB · Innisfail, AB · Bowden, AB
- Part-time
…documenting, and reporting any changes in their condition to your Manager/Supervisor. You may be required to perform light housekeeping tasks as indicated in client care…
Added 1 hour ago
CH
Health Care Aide - Lacombe
CBI Home Health
Lacombe, AB
- Part-time
…documenting, and reporting any changes in their condition to your Manager/Supervisor. You may be required to perform light housekeeping tasks as indicated in client care…
Added 1 hour ago
CH
Health Care Aide - Sylvan Lake/Eckville
CBI Home Health
Sylvan Lake, AB
- Part-time
…documenting, and reporting any changes in their condition to your Manager/Supervisor. You may be required to perform light housekeeping tasks as indicated in client care…
Added 1 hour ago
Manager, Enterprise Data Solutions
Connor, Clark & Lunn Financial Group Ltd.
Vancouver, BC
We are looking for a Manager, Enterprise Data Solutions to help build and deliver scalable data capabilities across the organization.
Added 1 hour ago
Specialist, Organizational Development / Spécialiste, développement organisationnel
Indero
Quebec, QC · Montreal, Quebec
…and employee experience initiatives. Reporting to the Senior Manager, Organizational Development, the Specialist contributes to programs that strengthen performance, career development,…
Added 1 hour ago
V
Senior Software Engineer
Voices
ON · Ontario, Canada
- Full-time
…tooling, and development practices. You’ll report to the Senior Manager, Application Development and be part of a team that values high standards, ownership, and pragmatic problem…
Added 1 hour ago
BP
Technical Marketing Manager – Industrial B2B
Black Powder Solutions Inc.
Calgary, AB
- Full-time
Our technologies operate in demanding industrial environments where equipment reliability, fuel cleanliness, and contamination control are critical.
Added 1 hour ago
3T
SRE
360 Technology
Toronto, ON
- Full-time
We are looking for an experienced Site Reliability Engineer to own the reliability, availability, security, and performance of a high-traffic, customer-facing banking website operating on a…
Added 1 hour ago
MH
Senior Information Technology Manager
Mosaic Homes
Vancouver, BC
- Full-time
As Senior IT Manager, you’ll lead our IT team and own the technology supporting Mosaic’s mission to Build A Better Home. Reporting to the Senior Vice President, Finance, this hands-on…
Added 1 hour ago
Intermediate Technology Specialist, Digital Developer
Equitable
Waterloo, ON
Passion for modernization, reliability and continuous improvement
Added 1 hour ago
S
PET Manager
Shell
Scotford, AB
- Full-time
The PET Manager is a results-driven leader with strong technical authority who establishes clear performance ownership, expectations and outcomes across Projects, Engineering and Technology…
Added 1 hour ago
E
Business Analyst
EPRA
Mississauga, ON
- Full-time
Reporting to the Manager - Project Management Office (PMO), the Business Analyst is responsible for playing a pivotal role in building and enhancing EPRA’s strategic platforms, processes…
Added 2 hours ago
GC
Manager, Supply Chain
Glencore Canada
Sparwood, BC
- $153,000 to $180,000 CAD / year
- Full-time
As the senior site supply chain leader, the Manager(s), Supply Chain works closely with Central Supply Chain Management, site operations, maintenance, finance and external suppliers. The…
Added 2 hours ago
SI
Data Center Operator
Salute Inc.
Beaconsfield, QC
- $40 to $45 CAD / hour
- Full-time
…center are operating at peak efficiency and the utmost levels of reliability. This involves both planned preventative maintenance of equipment, daily corrective work, and response to…
Added 2 hours ago
SR
Strategic Customer Coordinator
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Oshawa, ON
- Full-time
…and requests. This role exemplifies the Sunbelt Promise of reliability, availability and ease to our…

Avenir Energy

Service Manager

New Glasgow, NS, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Jan 11, 2027
Experience: 3–5 years of experience in transportation, delivery operations, HVAC service or logistics management (energy or propane industry experience is an asset).
Posting language: English
Posted: Oct 13, 2026

Original job description

About Avenir Energy Ltd.
Avenir Energy Ltd. is one of Canada’s largest and fastest-growing propane distribution companies. We are a fast-paced, customer-focused, field-based business with operations across the country and a commitment to excellence. With over 400 dedicated team members, we are driven to become the propane distributor of choice in North America.
At Avenir Energy, we offer a dynamic, respectful, and collaborative work environment where every team member plays a key role in our success. As a full-time member of our team, you’ll enjoy:

Comprehensive Benefits: Full coverage for health, dental, paramedical, and life insurance.
Retirement Planning: RRSP and TFSA options with employer-matching contributions to help you plan for your financial future.
Work-Life Balance: Generous vacation, floater days, and flexible time-off programs to ensure you have time to recharge.

Incentive Programs: Quarterly performance-based rewards for both individual and company achievements.

Position Summary
Working in conjunction with other members of the management team, the Service Manager is responsible for overseeing the daily operations of Avenir Energy across the Atlantic Provinces with the goal of ensuring safe, efficient, and reliable service for our customers. This role provides leadership, scheduling, coaching, and support to front line staff while ensuring compliance with safety standards, regulatory requirements, and company policies. The Operations Manager plays a key role in customer satisfaction, operational excellence, and supporting the overall success of the region.
This position supports operations across parts of Atlantic Canada and requires regular travel between branches and field locations throughout Nova Scotia, New Brunswick, and Prince Edward Island.

Key Responsibilities
Leadership & Team Management

Provide day-to-day leadership and support to the front line team, fostering a positive and safety-focused work environment.
Manage staff scheduling, vacation planning, and route adjustments to meet customer demands.
Conduct regular performance conversations, ride-alongs, coaching sessions, and training to support continuous improvement.
Participate in hiring, onboarding, and development of new staff.

Operational Management

Oversee daily operations to ensure timely and accurate service to our customers.
Review, approve, and monitor delivery logs, route efficiencies, fuel usage, and customer service levels.
Work closely with dispatch, customer service, and service teams to resolve operational challenges.
Ensure vehicle readiness - reporting maintenance needs, coordinating inspections, and ensuring compliance with fleet standards.
Travel regularly to branch locations across Atlantic Canada to support operational consistency, staff engagement, safety initiatives, and business needs.

Safety & Compliance

Promote a strong safety culture and enforce safe work practices at all times.
Conduct safety meetings, toolbox talks, and support incident investigations when required.
Ensure compliance with Transportation of Dangerous Goods (TDG), Occupational Health & Safety (OH&S), and company policies.
Monitor staff qualifications, certifications, and training requirements.

Customer Service & Relationship Building

Support resolution of customer concerns related to deliveries, service levels, scheduling, or tank issues.
Work with the branch team to maintain high customer satisfaction and operational reliability.
Provide guidance to staff on customer interactions and professional conduct.

Reporting & Administration

Track and report on key operational metrics such as delivery volumes, productivity, overtime, and route performance.
Maintain accurate documentation of staff certifications, training, and investigations.
Participate in budgeting discussions, forecasting, and operational planning.

Required Qualifications

3–5 years of experience in transportation, delivery operations, HVAC service or logistics management (energy or propane industry experience is an asset).
Strong leadership skills with experience managing or supervising frontline staff.
Solid understanding of safety regulations, TDG requirements, and fleet operations.
Excellent communication, problem-solving, and decision-making abilities.
Ability to work in a fast-paced environment and adapt to changing operational needs.
Proficiency with computer applications.
Gasfitter 1 certification
Valid driver’s license and ability to travel frequently throughout Atlantic Canada, including overnight travel as required.

Preferred Qualifications
Strong People Leadership: Proven ability to coach, mentor, and support a team while fostering a positive and accountable work culture.
Operational Decision-Making: Ability to assess situations quickly, prioritize effectively, and make sound, safety-focused decisions under pressure.
Communication Excellence: Clear, confident communication skills to ensure alignment across drivers, dispatch, service teams, and customers.
Performance Management: Experience setting expectations, monitoring KPIs, providing constructive feedback, and supporting continuous improvement.

Working Conditions

On-site at the branch with frequent field interaction and occasional ride-alongs.
Regular travel throughout Nova Scotia, New Brunswick, and Prince Edward Island is required to support multiple branch locations and operational needs.
Must be able to respond to operational demands, including during peak winter months.
After-hours availability for on-call schedule and some may be required for emergencies.

Avenir Energy is committed to accommodating applicants with disabilities throughout the hiring process. Please let us know if you require accommodation at any stage of the hiring process. By applying for a position with Avenir Energy, you understand that we use third party systems and recruiting agencies that may employ the use of Artificial Intelligence within their programs for finding, screening, assessing, and/or selecting candidates. You also understand that offers of employment are contingent upon the successful completion of appropriate background checks. The type of checks performed is determined by the role and Avenir Energy’s employment policies. You will be notified during the hiring process which checks you are required to complete. We thank you for your interest. Only candidates selected for an interview will be contacted.

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More about this job

Responsibilities

The Service Manager oversees daily operations across Atlantic Canada to ensure safe, efficient, and reliable service for customers. This role provides leadership, scheduling, and coaching to frontline staff while maintaining compliance with safety and regulatory standards.

Requirements

Candidates must have 3–5 years of experience in transportation, delivery, HVAC, or logistics management. A Gasfitter 1 certification and a valid driver's license are required, along with strong leadership and communication skills.

Skills

Leadership
Team management
Operations management
Safety compliance
Logistics management
Performance management
Customer service
Scheduling
Coaching
Budgeting
Forecasting
Problem-solving
Decision-making
Fleet operations
Gasfitter 1 certification

Benefits

Health insurance
Dental insurance
Paramedical insurance
Life insurance
RRSP
TFSA
Employer-matching contributions
Vacation
Floater days
Flexible time-off programs
Performance-based rewards

Visa sponsorship

Not detected in the job text

Keywords

Propane distribution
Service Manager
Operations management
Transportation
Logistics
HVAC
Gasfitter 1
TDG
OH&S
Fleet management
Performance metrics
Budgeting
Forecasting
Safety culture
Incident investigation
Customer satisfaction
Scheduling
Staff development
Atlantic Canada
Field operations

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