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Avera Audiovisual

IT Director

Toronto, ON, Canada

Salary: $90,000 - $100,000 · Full-time

Apply About employer

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Job details

Pay: Salary: $90,000 - $100,000
Job type: Full-time
Apply by: Mar 31, 2027
Experience: Minimum 5 years of progressive IT experience, including 2–3 years in a leadership or team-lead capacity
Posting language: English
Posted: Oct 2, 2026

Original job description

Location: Toronto, Ontario

(Hybrid - Travel required across Canadian offices)

Salary: $90,000 - $100,000

About Avera Audiovisual Inc.

At Avera, our people are the foundation of every client experience we deliver. The IT Director plays a critical role in supporting our continued growth and ensuring we maintain high standards our client expect.

The IT Director is responsible for the day-to-day leadership and performance of the Company's IT operations across all Canadian locations. This role manages the regional IT leads, oversees technology infrastructure, security practices, and business systems support, and ensures IT services run smoothly and support the business's daily operations. Reporting to the Chief Technology Officer, the IT Director will spend time in regional offices and in work-from-home settings. This is a hybrid position based in our Toronto location and consists of an average 44-hour workweek, with the expectation of flexible hours and occasional overtime.

What You’ll Lead

IT Leadership & Operations

Manage and support the regional IT leads (West, Central, East), including performance management and day-to-day guidance
Help implement the company's IT roadmap and policies as set by the CTO
Maintain consistent IT standards, support practices and service levels across all regions
Support business system usage and troubleshooting (ERP, CRM, ticketing, HRIS, finance systems, etc.)
Assist with departmental budget tracking and reporting
Help coordinate the rollout of technology projects and system upgrades
Stay current on relevant technologies and flag opportunities for improvement
Support vendor and service-provider relationships day to day

Infrastructure & Security

Oversee day-to-day IT infrastructure, networks, cloud services, and endpoint management across regions
Help maintain system reliability, availability and basic security controls
Support disaster recovery and business continuity procedures already in place
Manage IT assets, software licensing, access controls and user account administration
Ensure consistent support standards across all company locations
Work with other departments to address regional technology needs

Job Requirements

Bachelor's degree in Computer Science, Information Technology, Information Systems, or related field (or equivalent experience)
Minimum 5 years of progressive IT experience, including 2–3 years in a leadership or team-lead capacity
Experience supporting multi-site IT operations
Strong knowledge of Microsoft 365, cloud technologies, networking, and general cybersecurity practices
Familiarity with privacy and data protection basics across Canadian provinces is an asset
Relevant certifications (ITIL, Microsoft, Security+, or equivalent) are an asset
Strong communication, organizational, and problem-solving skills
Bilingualism (French and English) is an asset

Work Conditions

Travel to other regional offices/locations may be required
Combination of office/work from home

Additional Terms

Reports To: Chief Technology Officer - Central

Other duties as necessary may be required and are expected from the position within reason.

Total Compensation and Benefits

Total compensation ranges between $90,000 and $100,000 and includes:

Base salary
Annual bonuses
3 weeks of annual vacation
Comprehensive extended health, dental, vision and wellness benefits plan
Registered Retirement Savings Plan (RRSP)
Employee and Family Assistance Plans
Flexible working arrangements

Why Join Avera?

At Avera, you’ll be part of a people-first culture that values growth, supports career development, and empowers our teams to make a local impact while contributing to a national organization. Our culture is built on three core values:

Integrity – We do what we say. We build trust through reliability, honesty, and keeping our commitments to clients and one another.
Authenticity – We show up as ourselves. We value diverse perspectives and create an environment where people can thrive as their true selves and through teamwork.
Accountability – We own our results. We take pride in our work, support one another, and are empowered to make a meaningful impact every day.

Avera Audiovisual Inc. welcomes applications from minority groups and people with disabilities. We are committed to creating a more equitable, inclusive and diverse company and strongly encourage applicants of all genders, ages, abilities and life experiences to apply. Upon request, accommodation supports are available for candidates taking part in all aspects of the recruiting process.

This position is a new vacancy and is open to external applicants. We appreciate your interest in applying, however, only those selected for an interview will be contacted. Please note all applications are reviewed by our recruiting team, no AI tools were used the screening or selection processes for this role.

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More about this job

Responsibilities

Lead regional IT teams and oversee day-to-day IT operations, infrastructure, security practices, and business systems support across Canadian locations. Help implement the IT roadmap, maintain consistent service standards, coordinate technology projects, and support budgets, vendors, assets, and business continuity.

Requirements

Requires a bachelor's degree in a relevant field or equivalent experience, at least five years of progressive IT experience, and two to three years in a leadership or team-lead role. Candidates should have multi-site IT experience and strong knowledge of Microsoft 365, cloud technologies, networking, and cybersecurity; relevant certifications and French-English bilingualism are assets.

Skills

IT Operations Leadership
Team Management
Multi-Site IT Operations
Microsoft 365
Cloud Technologies
Networking
Cybersecurity
Infrastructure Management
Endpoint Management
Disaster Recovery
Business Continuity
IT Asset Management
Software Licensing
Access Control
Vendor Management
Problem-Solving

Benefits

Annual Bonuses
Three Weeks of Annual Vacation
Extended Health Benefits
Dental Benefits
Vision Benefits
Wellness Benefits
Employee and Family Assistance Plans
Flexible Working Arrangements

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
IT Leadership
IT Roadmap
Microsoft 365
Cloud Services
Networking
Cybersecurity
IT Infrastructure
Endpoint Management
ERP
CRM
Ticketing Systems
HRIS
Finance Systems
Disaster Recovery
Business Continuity
IT Asset Management
Software Licensing
Access Controls
User Account Administration
Vendor Management
ITIL
Microsoft Certifications
Security+
Privacy
Data Protection
Multi-Site Operations
Technology Projects
System Upgrades

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