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Workforce Support (HR) Specialist (12 month contract)

  • Toronto, ON, Canada

$60,000 to $65,000 CAD / year · Full-time

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Job details

Pay
$60,000 to $65,000 CAD / year
Job type
Full-time
Apply by
Education
Bachelor’s degree
Posting language
English
Posted

Original job description

Why join Avery Dennison:

We are a global materials science and digital identification solutions company with locations in over 50 countries, and approximately 35,000 employees worldwide. As a science and innovation company, we believe that diverse teams are stronger teams. We are committed to fostering a culture of curiosity and courage, where you can grow your career with a company that has innovation in its DNA. Founded on creating real-world impact to enable a better future, we strive to provide an open, collaborative culture where diversity of thought is encouraged and respected. Hear from our employees about what it's like working at Avery Dennison. Learn more at www.averydennison.com.

Job Description

The Workforce Support Specialist, supporting our Toronto location will directly support employees and leaders with day to day HR support. They will support HR policies, procedures and programs. They will have primary support assignments but will be able to support across multiple groups/sites as needed. Reporting to the Sr. Workforce Support Specialist, this individual will be the main point of contact for employees and managers regarding employee relations inquiries for their region.

Critical Objectives/Outcomes

  • Provides positive employee relations & manager capability support across our sites. Use observations and data to recommend ER strategies and initiatives that will support employee morale and engagement.

  • Works in strong collaboration with other workforce support tiers to ensure employee inquiries and issues are resolved in a timely, friendly and comprehensive way.

  • Supports employees and managers w/traditional support type of activities such as promotions, investigations, corrective actions, PIPs terms, and restructuring activities.

  • Main point of contact for employees for HR related inquiries, complaints and customer service (e.g. case management, policy or protocol navigation).

  • Primary liaison with HR workforce support leadership regarding policy reviews, policy improvements, training opportunities etc.

  • Support leaders on finding and using resources on core processes such as GPS, Performance Management, Development etc.

  • Coach employees leaders as needed on how to navigate and resolve key leadership processes, managing conflicts etc.

  • Build and maintain relationships & partnerships with assigned sites/groups.

  • Master our digital toolset, in particular ad.a/ServiceNow. Support and resolve regional employee relations issues using ServiceNow. Continually look for ways to use technology to aid HR and EE experience.

  • Support key projects passionate about new process or capability development/improvement.

Skills & Capabilities

  • Excellent verbal and written communication skills.

  • Detailed understanding of human resources and labor relations principles, practices, and procedures.

  • Ability to manage multiple priorities /cases at once, knowing when to reach out for support and escalate as needed.

  • Ability to successfully use digital case management and workflow management tools to complete core activities.

  • Ability to create and maintain positive relationships with employees, functional leaders, and other stakeholders.

  • Ability to compile, research, and analyze information.

  • Ability to compose and present comprehensive reports



Qualifications

Requirements and Prior Experience

  • Bachelor's degree in Human Resources, Business, or related field required

  • At least two to four years of related experience required

  • The role will require occasional travel to the US.

Additional Information

Pay Transparency:

The salary range for this position is $60,000 - $65,000 / year. The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate’s relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law.

Reasonable Accommodations Notice:

We are committed to creating an inclusive and accessible workplace. Accommodations are available upon request throughout the recruitment process. Please contact (905) 215-0674 or nicole.brideau@averydennison.com to discuss reasonable accommodations.

Identity Verification Notice:

To maintain the integrity of our hiring process and protect our candidates from identity fraud, we require video and/or in-person interviews. As part of this verification, we may also ask you to take a brief photo. This image is used exclusively to ensure identity consistency and will be permanently deleted once the hiring process concludes.

Pre-employment Screening Notice:

As part of our hiring process, final candidates may be required to complete reference checks, education verification, and employment history verification. Additional post-offer screenings, where permitted by law, will be conducted in full compliance with applicable local, state, and federal regulations.

More about this job

Responsibilities

Provide day-to-day HR and employee relations support to employees and managers, including handling inquiries, investigations, corrective actions, performance processes, and policy navigation. Collaborate across workforce support teams, use ServiceNow to resolve cases, advise leaders, and contribute to employee engagement and HR process improvement.

Requirements

A bachelor's degree in Human Resources, Business, or a related field is required, along with two to four years of related experience. Candidates should have strong HR and labor relations knowledge, communication and analytical skills, and the ability to manage multiple cases and use digital case-management tools; occasional travel to the United States is required.

Skills

  • Employee Relations
  • Human Resources Support
  • Labor Relations
  • Case Management
  • Conflict Management
  • Investigations
  • Corrective Actions
  • Performance Management
  • Employee Engagement
  • Policy Administration
  • Digital Workflow Management
  • ServiceNow
  • Data Analysis
  • Report Writing
  • Written And Verbal Communication

Visa sponsorship

Not detected in the job text

Hiring contact email

nicole.brideau@averydennison.com

Categories

  • Human Resources
  • Customer Service & Support
  • Management & Leadership

Keywords

  • Human Resources
  • Employee Relations
  • Labor Relations
  • Workforce Support
  • Case Management
  • ServiceNow
  • Digital Workflow Management
  • HR Policies
  • Policy Reviews
  • Employee Inquiries
  • Investigations
  • Corrective Actions
  • Performance Improvement Plans
  • Restructuring
  • Employee Engagement
  • Employee Morale
  • Performance Management
  • Employee Development
  • Conflict Management
  • Manager Coaching
  • Data Analysis
  • Report Writing
  • Process Improvement
  • Training
  • Stakeholder Relationships
  • Customer Service

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