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Added 1 month ago
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Senior Staff Engineer Analog Mixed-Signal Design - Optical
Marvell Technology
Toronto, ON · Ottawa, ON · CA-ON - Ottawa
- Full-time
Marvell is seeking an RF and Analog Design Engineer to contribute to the development of multi-tens of GHz transimpedance amplifiers (TIAs). These optical interface chips are tightly coupled…
Added 1 month ago
AC
Electrical Engineer
Allnorth Consultants Limited
Vancouver, BC · Nanaimo, BC
- Full-time
We are looking for an Electrical Engineer to join our team. As the successful candidate, you will be responsible for supporting project proposals; work scope and cost estimates; preparation…
Added 1 month ago
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Water/Wastewater Process Engineering Graduate
AECOM
London, ON
- $60,000 to $75,000 CAD / year
- Full-time
This role will work collaboratively with the Project Team on a variety of drinking water and wastewater projects, including treatment, pumping, storage, and related infrastructure through…
Added 1 month ago
SA
Senior IT Engineer
Schema App
Guelph, ON
- Full-time
As the Senior IT Engineer, you own Schema App’s internal IT function, ensuring our endpoints, identity, access, and infrastructure are reliable and secure while maintaining IT-owned SOC 2…
Added 1 month ago
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Senior Civil Engineer-Rail & Transit
Sener
Toronto, ON
- Full-time
…greatest talent and vocation, guiding their human and professional development through growing responsibilities and challenges. We believe in our professionals and support their…
Added 1 month ago
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Tech Support Engineer
AVEVA
Calgary, AB
- Full-time
Technical Support Engineer - Calgary, Alberta, Canada
Added 1 month ago
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Manager, Analytics Consulting (Retail/CPG)
Tiger Analytics Inc.
Remote, Canada
- Full-time
- Remote
Strong interest and hands-on aptitude with GenAI, AI agents and emerging productivity/development tools.
Added 1 month ago
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Project Manager - Municipal Infrastructure
CIMA+
Toronto, ON
- $110,480 to $151,910 CAD / year
- Full-time
We have an exciting opportunity for a Project Manager, Municipal Infrastructure to support and lead the delivery of water and wastewater conveyance projects across the GTA and Southwestern…
Added 1 month ago
WI
Experienced Groundwater Modeller
WSP in Canada
Whitehorse, YT
- Full-time
…studies that support sustainable water management, resource development, and environmental…
Added 1 month ago
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Senior Project Engineer
Gastops
Ottawa, ON
- Full-time
Based in Ottawa, Ontario, the Senior Project Engineer will report to the Manager of Project Engineering and will focus on providing technical coordination and leadership across…
Added 1 month ago
WI
Experienced Groundwater Modeller
WSP in Canada
Vancouver, BC
- Full-time
…studies that support sustainable water management, resource development, and environmental…
Added 1 month ago
WI
Experienced Groundwater Modeller
WSP in Canada
Whitehorse, YT
- Full-time
…studies that support sustainable water management, resource development, and environmental…
Added 1 month ago
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Advanced Development Engineer
TRG
Chatham-Kent, ON · Ridgetown, ON
- Full-time
The Advanced Development Engineer is responsible for leading the end-to-end development of innovative product concepts from ideation through to handoff for commercialization. This role…
Added 1 month ago
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Project Manager - Municipal Infrastructure
CIMA+
Mississauga, ON
- $110,480 to $151,910 CAD / year
- Full-time
We have an exciting opportunity for a Project Manager, Municipal Infrastructure to support and lead the delivery of water and wastewater conveyance projects across the GTA and Southwestern…
Added 1 month ago
C
Project Manager - Municipal Infrastructure
CIMA+
Bowmanville, ON
- $110,480 to $151,910 CAD / year
- Full-time
We have an exciting opportunity for a Project Manager, Municipal Infrastructure to support and lead the delivery of water and wastewater conveyance projects across the GTA and Southwestern…
Added 1 month ago
WI
Experienced Groundwater Modeller
WSP in Canada
Langley (District), BC · City of Langley, BC
- Full-time
…studies that support sustainable water management, resource development, and environmental…
Added 1 month ago
WI
Experienced Groundwater Modeller
WSP in Canada
Vancouver, BC
- Full-time
…studies that support sustainable water management, resource development, and environmental…
Added 1 month ago
WI
Experienced Groundwater Modeller
WSP in Canada
Victoria, BC
- Full-time
…studies that support sustainable water management, resource development, and environmental…
Added 1 month ago
WI
Experienced Groundwater Modeller
WSP in Canada
Kelowna, BC
- Full-time
…studies that support sustainable water management, resource development, and environmental…
Added 1 month ago
WI
Experienced Groundwater Modeller
WSP in Canada
Langley (District), BC · City of Langley, BC
- Full-time
…studies that support sustainable water management, resource development, and environmental…
Added 1 month ago
WI
Experienced Groundwater Modeller
WSP in Canada
Victoria, BC
- Full-time
…studies that support sustainable water management, resource development, and environmental…
Added 1 month ago
WI
Experienced Groundwater Modeller
WSP in Canada
Kelowna, BC
- Full-time
…studies that support sustainable water management, resource development, and environmental…
Added 1 month ago
EE
Mechanical Package Engineer
Equinox Engineering Ltd.
Calgary, AB
- Full-time
Equinox is seeking a Mechanical Package Engineer who brings strong technical expertise, sound engineering judgment, and a collaborative approach to project execution. In this role, you will…
Added 1 month ago
BC
Intermediate Electrical Power Systems Studies Engineer Edmonton, AB
BBA Consultants
Edmonton, AB
- Full-time
Our Edmonton Electrical team is growing! We are seeking an Electrical Engineer to support our continued growth in power systems studies in the natural resource and renewable energy…
Added 1 month ago
C
Analyst Billing & Receivables Management
CPKC
Winnipeg, MB
- Full-time
…accountability, and pride. With opportunities for training, development, and advancement, you’re not just building a career - you’re part of something bigger. Together, we move goods,…

AVEVA

Tech Support Engineer

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 4, 2026

Original job description

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.

We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.

If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.

For more information about our privacy policy and how to manage cookies, visit our Privacy Policy.

Technical Support Engineer - Calgary, Alberta, Canada

Full Time- Hybrid (2-3 days onsite) (9:00 am - 6:00 pm Shift)

This is an entry-level position intended for individuals with some experience triaging, reproducing, and resolving complex application issues related to products, product configurations, and custom code developed and delivered to customers.

Key responsibilities

Serve as a Technical Support Engineer/Analyst, providing support for all product technical issues.
Perform triage, troubleshooting, testing, analysis, and diagnosis of product-related issues, including custom applications and integrations.
Document all activities, findings, and resolutions thoroughly within the case management system.
Provide effort estimates for anticipated work and customer requests.
Deploy workarounds and hotfixes to mitigate product-related issues and maintain system availability.
Implement fixes, enhancements, and workarounds for issues related to custom-developed code.
Gather and document requirements for custom code changes and perform feasibility assessments.
Ensure system and technical documentation remains accurate, complete, and up to date.
Collaborate proactively with Support team members to promote best practices in troubleshooting, solution maintenance, and knowledge sharing.
Partner with R&D, and Project delivery Services teams as needed to resolve complex customer issues.
Participate in domestic and international travel, as required, for training, customer support, or support-related activities

Essential requirements

Adaptability and flexibility in dynamic environments.
Customer-oriented mindset with a focus on delivering value.
Strong written and verbal communication skills, with fluency in English as a first or second language.
Proven ability to manage multiple priorities effectively.
Self-motivated with a passion for continuous learning.
Results-oriented approach to problem-solving and task execution.
Demonstrated independence and sound decision-making skills.
A collaborative mindset and ability to work effectively within a team toward shared goals.

Desired skills

Proficiency in the software development lifecycle, including design documentation, coding, and testing.
Strong triage, troubleshooting, and issue replication capabilities.
Solid understanding of Microsoft Windows and Server operating systems.
Experience with Microsoft Visual Studio, including development in VB.NET and/or C#.
Familiarity with source code version control systems, such as Mercurial (SCM).
Proficient in Microsoft SQL Server development tools and languages, including SQL, PL/SQL, and T-SQL.
Experience with SQL Server database administration and reporting services.
A sound understanding of distributed solution architectures.
Knowledge of Enterprise SCADA (OASyS) product is an asset

Commercial at AVEVA

Our Commercial team, comprised of over 2,000 dedicated colleagues, is the backbone of our customer relationships and business growth. From industry experts and solution architects to sales, support, success managers, and business operations, everyone shares a common goal: to deeply understand our customers' needs and deliver tailored solutions.

If you're passionate about driving growth, tackling complex business challenges, and fostering strong customer relationships, you'll find success and fulfilment in our Commercial team.

Find out more: https://www.aveva.com/en/about/careers/

AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.

Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.

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More about this job

Responsibilities

The Technical Support Engineer will perform triage, troubleshooting, and diagnosis of product-related issues, including custom applications and integrations. They will also document activities, deploy workarounds, and collaborate with R&D and project delivery teams to resolve complex customer issues.

Requirements

The role requires an entry-level professional with strong communication skills, adaptability, and a customer-oriented mindset. Proficiency in software development lifecycles, Microsoft technologies, and SQL database development is highly desired.

Skills

Technical support
Troubleshooting
Triage
Microsoft Windows
Server operating systems
Visual Studio
VB.NET
C#
Mercurial
SQL Server
SQL
PL/SQL
T-SQL
Distributed solution architectures
SCADA

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Triage
Troubleshooting
Microsoft Windows
Server
Visual Studio
VB.NET
C#
Mercurial
SQL Server
SQL
PL/SQL
T-SQL
Distributed Architectures
SCADA
OASyS
Case Management
Hotfixes
Integration
Customer Support
Industrial Software
Energy
Infrastructure
Chemicals
Minerals
Sustainability
Innovation
Reporting Services
Database Administration

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