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Added 6 days ago
Machine Learning Engineer - Early Career (Canada)
Jobright.ai
Canada
Full-time
Recent graduate or entry-level professional with 0–2 years of experience in data analysis or a related technical field
Added 7 days ago
SAP Supply Chain and Finance Senior Analyst
Pembina Pipeline Corporation
Calgary, AB
Pembina Pipeline Corporation’s Calgary’s office is actively hiring for an SAP Supply Chain & Finance Senior Analyst to join the team. This position reports to the Supervisor, Business…
Added 7 days ago
Senior Business Intelligence Analyst
TD
Montreal, QC
Full-time
Lead the configuration of audience entry source, exit criteria, re-entry criteria based on campaign goals, structures Journey decision splits
Added 7 days ago
Junior Business Data Analyst - Winter 2027 Co-op
Nexus Energy Inc.
Toronto, ON
$20 to $22 CAD / hour
Full-time
Job Title: Junior Business Data Analyst - Winter 2027 Co-op
Added 7 days ago
Analyst Level 2 - Research and Development
SGS
Mississauga, ON
Full-time
Record findings in standardized format, keeping all records and analyst notebook in good order.
Added 7 days ago
Renewable Energy Analyst (Remote Working)
Renewable Careers
Canada
Full-time
Communication Skills: The ability to translate dense, technical scientific metrics into clear, actionable business insights for non-technical stakeholders.
Added 2 months ago
Service Desk Analyst
Mackenzie Health
Richmond Hill, ON
$35.15 to $44.69 CAD / hour
Full-time
As part of the Service Desk team, the Service Desk Analyst will be the first-point of contact for ICAT end-user support across the organization using Incident Management and Request…
Added 13 days ago
Senior Java Full Stack Developer - Vice President
Citi
Mississauga, ON
Full-time
The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination…
Added 13 days ago
Senior Java Full Stack Developer – Vice President
Citi
Mississauga, ON
Full-time
The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination…
Added 18 days ago
Operations Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
$30 to $35 CAD / hour
Contract
…into TD Wealth. The remaining 20% of functions include data entry duties such as updating in-house systems and working closely with ISM, Kofax (Imaging system), and in-house Case Management…
Added 18 days ago
Senior Document Controller
Airswift
Calgary, AB
Contract
The Senior Analyst, Document Control is responsible for ensuring the integrity, accessibility, traceability, and quality of controlled documentation within the Transportation Business Unit.…
Added 18 days ago
Commercial Financial Analyst
Siemens Energy
Montreal, QC
Full-time
Oversee order management processes, including quotations, order entry, project creation, cost controlling, deliveries, and invoicing.
Added 24 days ago
Data Systems Analyst
Government of Nunavut
Baker Lake, NU
Full-time
Reporting to the Director of IT and working closely with Qulliq Energy’s Finance team, we are seeking a Data Systems Analyst to join our IT team. The Data Systems Analyst is responsible for…
Added 17 days ago
US Tax Specialist
Celestica International LP
Toronto, ON
$74,310 to $103,767 CAD / year
As an Analyst, US Tax at Celestica, you'll be a foundational individual contributor providing support for tax accounting and compliance, primarily for Celestica’s US operations You'll…
Added 19 days ago
Data Analyst
MatchBox Consulting Group
Edmonton, AB
Contract
MatchBox Consulting Group is currently seeking a Data Analyst for a 12 month contract role at a client of ours located in Edmonton
Added 17 days ago
Tech Support Engineer
AVEVA
Calgary, AB
Full-time
Serve as a Technical Support Engineer/Analyst, providing support for all product technical issues.
Added 18 days ago
Junior Accountant
Part Time CFO
Cobourg, ON
Full-time
…health and drive success. We are currently seeking a talented Entry-Level Accountant to join our team and work full-time at our esteemed client, National…
Added 21 days ago
Financial Analyst
ThoughtStorm
Edmonton, AB
Contract
The Senior Financial Analyst provides advanced accounting, financial analysis, reconciliation, reporting, and compliance support within a complex public-sector environment. Reporting to the…
Added 21 days ago
Continuous Improvement Analyst/Engineer
Nutrien
Allan, SK
Full-time
This role is flexible in job banding at either Analyst or Engineer level. All interested & qualified internal applicants are encouraged to apply and will be considered at the appropriate…
Added 19 days ago
Agentic AI Engineer/Architect - FTA
SIA Innovations INC
Montreal, QC
…responsibilities, and earnings. We hire for talent & attitude – technical skills can be developed, character…
Added 24 days ago
Senior Financial Analyst
High Tech Genesis
Canada
Contract
We are seeking an experienced Senior Financial Analyst to provide advanced accounting, financial analysis, reconciliation, reporting, and compliance support within a complex environment.
Added 23 days ago
Equipment Clerk
Charles River Laboratories
Laval, QC
Full-time
Support the management of requests for equipment or supplies for studies with minimal supervision and control the entry and exit of material from the depot and perform basic maintenance and…
Added 19 days ago
Laboratory Analyst
ALS
Burlington, ON · CAN - ON - Burlington (Norjohn Court)
Full-time
Working as part of the Trace Organics Sample Prep team, the Lab Analyst is responsible for preparing environmental samples for instrumental analysis including maintaining adequate…
Added 1 month ago
Specialist, IT Solutions
Celestica International LP
Toronto, ON
…Work is performed within established professional standards, technical guidelines and project objectives. Works on problems of moderate to diverse scope where analysis of technical…
Added 24 days ago
Sr. Analyst, Energy Markets-Eastern US
Capital Power
Edmonton, AB
Full-time
The Senior Analyst, Energy Markets provides expert analysis and market insight to support Capital Power’s investment, asset management, commercial, and trading decisions. This role is…

AVEVA

Tech Support Engineer

Calgary, AB, Canada

Job type: Full-time
Posting language: English
Posted: Sep 4, 2026

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Original job description

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.

We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.

If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.

For more information about our privacy policy and how to manage cookies, visit our Privacy Policy.

Technical Support Engineer - Calgary, Alberta, Canada

Full Time- Hybrid (2-3 days onsite) (9:00 am - 6:00 pm Shift)

This is an entry-level position intended for individuals with some experience triaging, reproducing, and resolving complex application issues related to products, product configurations, and custom code developed and delivered to customers.

Key responsibilities

Serve as a Technical Support Engineer/Analyst, providing support for all product technical issues.
Perform triage, troubleshooting, testing, analysis, and diagnosis of product-related issues, including custom applications and integrations.
Document all activities, findings, and resolutions thoroughly within the case management system.
Provide effort estimates for anticipated work and customer requests.
Deploy workarounds and hotfixes to mitigate product-related issues and maintain system availability.
Implement fixes, enhancements, and workarounds for issues related to custom-developed code.
Gather and document requirements for custom code changes and perform feasibility assessments.
Ensure system and technical documentation remains accurate, complete, and up to date.
Collaborate proactively with Support team members to promote best practices in troubleshooting, solution maintenance, and knowledge sharing.
Partner with R&D, and Project delivery Services teams as needed to resolve complex customer issues.
Participate in domestic and international travel, as required, for training, customer support, or support-related activities

Essential requirements

Adaptability and flexibility in dynamic environments.
Customer-oriented mindset with a focus on delivering value.
Strong written and verbal communication skills, with fluency in English as a first or second language.
Proven ability to manage multiple priorities effectively.
Self-motivated with a passion for continuous learning.
Results-oriented approach to problem-solving and task execution.
Demonstrated independence and sound decision-making skills.
A collaborative mindset and ability to work effectively within a team toward shared goals.

Desired skills

Proficiency in the software development lifecycle, including design documentation, coding, and testing.
Strong triage, troubleshooting, and issue replication capabilities.
Solid understanding of Microsoft Windows and Server operating systems.
Experience with Microsoft Visual Studio, including development in VB.NET and/or C#.
Familiarity with source code version control systems, such as Mercurial (SCM).
Proficient in Microsoft SQL Server development tools and languages, including SQL, PL/SQL, and T-SQL.
Experience with SQL Server database administration and reporting services.
A sound understanding of distributed solution architectures.
Knowledge of Enterprise SCADA (OASyS) product is an asset

Commercial at AVEVA

Our Commercial team, comprised of over 2,000 dedicated colleagues, is the backbone of our customer relationships and business growth. From industry experts and solution architects to sales, support, success managers, and business operations, everyone shares a common goal: to deeply understand our customers' needs and deliver tailored solutions.

If you're passionate about driving growth, tackling complex business challenges, and fostering strong customer relationships, you'll find success and fulfilment in our Commercial team.

Find out more: https://www.aveva.com/en/about/careers/

AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.

Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.

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More about this job

Responsibilities

The Technical Support Engineer will perform triage, troubleshooting, and diagnosis of product-related issues, including custom applications and integrations. They will also document activities, deploy workarounds, and collaborate with R&D and project delivery teams to resolve complex customer issues.

Requirements

The role requires an entry-level professional with strong communication skills, adaptability, and a customer-oriented mindset. Proficiency in software development lifecycles, Microsoft technologies, and SQL database development is highly desired.

Skills

Technical support
Troubleshooting
Triage
Microsoft Windows
Server operating systems
Visual Studio
VB.NET
C#
Mercurial
SQL Server
SQL
PL/SQL
T-SQL
Distributed solution architectures
SCADA

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Triage
Troubleshooting
Microsoft Windows
Server
Visual Studio
VB.NET
C#
Mercurial
SQL Server
SQL
PL/SQL
T-SQL
Distributed Architectures
SCADA
OASyS
Case Management
Hotfixes
Integration
Customer Support
Industrial Software
Energy
Infrastructure
Chemicals
Minerals
Sustainability
Innovation
Reporting Services
Database Administration

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