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Avex Designs

Senior Project Manager - Shopify Expert

Remote, Canada

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Sep 22, 2026

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Original job description

About Avex

Avex is a rapidly growing eCommerce agency that partners with merchants in the fashion, lifestyle and premium products space. From high-growth DTC brands to enterprise, we have partnered with companies such as: KITH, LVMH, TAG Heuer, Hugo Boss, Enjoy Life, Mondelez, Brandon Blackwood, Undefeated, Rumpl, HAUS, O'Neill, Serta Simmons Bedding, Badgley Mischka and many others. We design, build and optimize eCommerce experiences on Shopify Plus for global brands.

Our Values

BUILD our clients’ businesses, INSPIRE our employees to grow, CHALLENGE the norm, and DELIVER on our commitments.

We design and build digital commerce experiences that connect brands to people through creative, technology and culture. We believe that our work should not only produce amazing results for our clients but should also be fun and rewarding for our team. Avex believes in a strong work-life balance, not just churning out projects. The happier our team is, the more enjoyable the experience is, and the better the results will be for our clients.

We ensure that our team members and partners possess these traits. We feel that it is important to prioritize these core values over everything else. This allows us to deliver results for our clients, as well as a safe and fun work environment.

Teamwork
Passion
Respect
Talent
Accountability
Resourcefulness
Radical Transparency
Visionary

Role & Responsibilities

The Senior Technical Project Manager role is critical to the success of our agency. They're the driving force behind implementing intricate eCommerce strategies, showcasing a deep understanding of technical aspects such as third-party integrations and migrations. With complete ownership over projects, they collaborate closely with clients and internal teams to ensure successful launches of Shopify Plus websites for various brands. This role demands not only strong project management skills but also a solid grasp of Shopify's capabilities. They excel in navigating complexities and delivering tailored solutions that meet clients' goals effectively.

Client Onboarding

Review all sales notes and documents to understand specific client needs.
Determine the onboarding plan in collaboration with the client.
Set up all necessary tools and ensure team access.
Coordinate all workshops, check-ins, and presentations.
Create Avex-branded decks and ensure use of branded templates by the team.

Client Relationship Management

Cultivate and maintain strong client relationships.
Understand client needs, objectives, and challenges.
Develop and maintain a weekly and monthly meeting schedule based on client needs for support, oversight, and opportunity.

Production Plan Scoping & Management

Collaborate with the team to create detailed project plans, including deliverables, responsibilities, dependencies, timelines, and costs.
Ensure alignment of plans with project objectives and client expectations.
Fully manage and control implementation of project plans.
Inform teams promptly of any deviations from the plan.
Implement change control processes to manage scope changes and reduce scope creep.

Product Knowledge

Possess strong understanding of Ecommerce, Retention, CRO, and UX best practices.
Use product knowledge to answer client questions concisely.
Identify risks and dependencies during project scoping and budget/timeline management.

Technical Expertise

Have in-depth knowledge of Shopify Plus capabilities.
Confidently address client technical questions and identify risks/dependencies.
Specialize in platform migrations to Shopify from Magento, Salesforce, and custom platforms.
Understand data modeling, mapping, and migration practices.
Communicate effectively with technical team members and vendors.
Delegate tasks appropriately and understand proper resource assignment.

Task Management

Define and communicate Task Acceptance Criteria clearly to internal and client teams.
Create timelines with milestones and estimates to ensure timely and budget-conscious delivery.
Support the production team with access and information needed for efficient execution.
Conduct thorough QA with the Quality Assurance team to meet acceptance criteria.
Act as the final product approver, ensuring quality standards are met before client delivery.
Manage and communicate client feedback clearly and apply it appropriately.

Budget Management

Oversee client budget and track workload and time of strategists, designers, solutions, and developers weekly.
Support team in time management and task prioritization.
Ensure team awareness of budget and accurate time tracking.
Validate that estimates are fair and accurate, discussing conflicts with the client.
Protect clients from being billed for internal issues that required additional budget due to Avex errors.

Education

Stay updated on ecommerce and departmental trends and tactics.
Implement and share best practices within the team.

About You

We have expectations and so should you. We want to make sure we’re aligned on what is expected from both sides.

You’re passionate about eCommerce, technology and/or design.
You hold yourself and others accountable.
You’re competitive and love winning as a team.
You have high standards and expect the same from your team.
You understand we're a growing company and everyone wears multiple hats.
You understand that there will be “easy weeks” but also “busy weeks” where we need to help each other out.
You can work autonomously without being micromanaged.

Requirements

Proven experience as a Technical Project Manager, Solutions Architect/Engineer, or Technical Lead with a focus on eCommerce platforms, preferably in a retail or consumer-facing industry.

Experience with Shopify required
Experience with Magento, Salesforce and/or custom platform migrations preferred

Bachelor's degree in computer science, information technology, business administration with a focus on eCommerce or digital marketing, or a related discipline.
Demonstrated leadership experience and ability to lead cross-functional teams in a fast-paced environment.

Working at Avex

We offer unlimited PTO
We offer remote or flexible working
We value work-life balance
We reward people based on their accomplishments and contributions
We strive to make a difference in our clients' businesses
We take burnout seriously and do our best to monitor it
We treat people like adults, as long as they treat others with the same respect
We have extremely high standards
We're highly competitive in the industry and we love winning as a team
We prioritize people over profits
We donate a percentage of revenue to No Kid Hungry

Compensation and Benefits

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

401K with company matching
Remote (Optional / Hybrid)
Untracked PTO and sick days
Paid holidays
At home WiFi monthly stipend
Aetna Healthcare, Dental, Vision
Wellness Reimbursement

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More about this job

Responsibilities

The Senior Technical Project Manager will lead complex eCommerce strategies, overseeing Shopify Plus website launches and migrations. They are responsible for managing project plans, budgets, and client relationships while ensuring high-quality technical execution.

Requirements

Candidates must have proven experience as a Technical Project Manager or Solutions Architect with a strong focus on eCommerce platforms like Shopify. A bachelor's degree in computer science, IT, business, or a related field is required, along with demonstrated leadership capabilities.

Skills

Shopify Plus
Project Management
E-commerce Strategy
Technical Integrations
Platform Migrations
Magento
Salesforce
Data Modeling
Budget Management
Quality Assurance
Cross-functional Leadership
Retention
CRO
UX Best Practices

Benefits

Unlimited PTO
Remote or flexible working
401K with company matching
Paid holidays
At home WiFi monthly stipend
Aetna Healthcare
Dental
Vision
Wellness reimbursement

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Shopify Plus
E-commerce
Project Management
Magento
Salesforce
Technical Lead
Solutions Architect
Data Migration
CRO
UX
Retention
Budgeting
Quality Assurance
DTC
Digital Commerce
Agile
Stakeholder Management
Technical Strategy
Platform Migration
Data Modeling

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