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Added 7 mins ago
Bilingual Customer Support Specialist
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Full-time
…we are currently looking for a passionate Customer Support Specialist to join our Customer Order Processing team at our Mississauga head office. This is not just any job.....At Fronius…
Added 7 mins ago
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AVI-SPL Canada

Engineer, Design

Calgary, AB, Canada

Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

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Applications open in a new tab.

Original job description

The Design Engineer transforms customer needs into actionable solutions through system design and detailed documentation. You will work closely with sales team members, including Account Managers, to understand client requirements, identify potential risks and communicate with stakeholders.

Who We Are

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.

Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.

What You’ll Do

The Design Engineer transforms customer needs into actionable solutions through system design and detailed documentation. You will work closely with sales team members, including Account Managers, to understand client requirements, identify potential risks and communicate with stakeholders.

This role involves presenting solutions and explaining complex technical designs in a simple way that helps customers clearly see how the solutions meet their needs. By creating accurate, comprehensive design packages, you ensure the project team has the details needed for successful execution. Strong problem-solving skills that balance addressing customer desires and satisfaction with internal business needs are essential. The Design Engineer takes ownership and responsibility for accuracy and feasibility of designs ensuring successful project execution through collaboration and support.

Day-To-Day Responsibilities

Pre-Sales Design and Proposal Efforts

Collaborate with Account Managers to understand customer requirements and translate them into functional system designs.
Participate in client discussions to explain design concepts and demonstrate how proposed systems meet their needs.
Provide labor estimates and material requirements to support the sales proposal creation.
Develop and maintain comprehensive design standards packages tailored for large and repeat customer accounts.

Responsibilities

Design Responsibilities

Develop detailed system documentation, including a bill of materials, conceptual block diagrams, infrastructure plans, and scopes of work.
Determine infrastructure requirements, such as power, data, and conduit, during pre-sales efforts and coordinate with general contractors.
Assess project risks and account for site conditions, scheduling requirements, and dependencies in the design.
Review pre-construction documentation to ensure clarity and alignment with project objectives.
Coordinate with vendors, architects, consultants and contractors to align designs with project constraints during design development.

Project Responsibilities

Support project teams during implementation and provide technical input as the “design authority” as needed.
Perform additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives.

Must-Haves

WHAT WE’RE LOOKING FOR

Core Competencies And Skills

Strong problem-solving skills and the ability to identify and address risks effectively.
Customer-focused mindset with a commitment to delivering solutions that exceed expectations
Effective Stakeholder Communication: Experience conveying technical concepts to both technical and non-technical audiences, including clients, project managers, and field teams.
Detail-Oriented: knows the difference between “good enough” and “perfect” and strives for accuracy in work.
Experience working in cross-functional teams, including sales, project managers, and vendors.
Ability to meet deadlines and manage priorities independently in a fast-paced environment.
Self-directed learning habits to stay current with emerging AV technologies, industry standards, and best practices through ongoing education or certifications.

Technical Expertise and Knowledge

Proficiency in design and configuration of AV systems, including software tools and standards.
A working understanding of IP networking, including topologies, AVoIP, and network design architecture.
Familiarity with AV/IT industry standards such as AVIXA, ANSI/TIA, or other relevant guidelines.
Familiarity with tools such as CAD (e.g., AutoCAD, Bluebeam Revu)
Familiarity with common infrastructure requirements, including power, data, and conduit, and how they integrate into AV systems.
Two (2) or more relevant audio/DSP certifications (Biamp, Q-SYS, BSS, Extron, Shure, etc.)
Valid driver’s license and a motor vehicle record meeting company standards.
Minimum of a high school diploma or equivalent.

Nice-To-Haves

Formal education in Electronics, Engineering, or a related field preferred.
Three (3) years of experience in audiovisual system design or integration.
AVIXIA General CTS (Certified Technical Specialist) is preferred.
Experience with Enterprise VC solutions (Zoom, Microsoft Teams, Google Meet, Cisco Webex/Telepresence)-both hardware and software.
Field Knowledge: Prior exposure to on-site project work, including installation oversight or field troubleshooting to bridge design and implementation.

Compensation

Pay Type

Min Base

Max Base

Salary

CAD $90,000.00

CAD $115,000.00

Actual compensation will be determined based on factors including skills, experience, qualifications, and location.

WHY YOU’LL LIKE WORKING HERE

Medical benefits, including vision and dental
Paid holidays and PTO
Enjoyable and dynamic company culture
Training and professional development opportunities

More About Us

AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.

AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.

Apply About employer

More about this job

Responsibilities

Translate customer requirements into feasible audiovisual system designs and proposals, including labor estimates, material requirements, infrastructure plans, and detailed design documentation. Coordinate with sales, clients, vendors, contractors, and project teams, assess project risks, explain technical solutions, and provide design authority support during implementation.

Requirements

Requires a high school diploma or equivalent, a valid driver’s license, at least two relevant audio/DSP certifications, and knowledge of AV system design, IP networking, industry standards, CAD tools, and AV infrastructure. Three years of audiovisual design or integration experience, formal education in electronics or engineering, CTS certification, enterprise video conferencing experience, and field project exposure are preferred.

Skills

Audiovisual System Design
AV System Configuration
Digital Signal Processing
IP Networking
AVoIP
Network Design
CAD
AutoCAD
Bluebeam Revu
System Documentation
Bill of Materials Development
Risk Assessment
Stakeholder Communication
Labor Estimation
Infrastructure Planning
Cross-Functional Collaboration

Benefits

Medical Benefits
Vision Insurance
Dental Insurance
Paid Holidays
Paid Time Off
Training and Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Audiovisual Systems
AV System Design
AV Integration
Digital Signal Processing
Biamp
Q-SYS
BSS
Extron
Shure
IP Networking
AVoIP
Network Topologies
AVIXA
ANSI/TIA
AutoCAD
Bluebeam Revu
Bill of Materials
Block Diagrams
Infrastructure Plans
Scopes of Work
Power Requirements
Data Cabling
Conduit
Risk Assessment
Zoom
Microsoft Teams
Google Meet
Cisco Webex
Cisco Telepresence
CTS Certification

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