Technician Field Service
- Markham, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Job Summary
The AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at on-site locations with the end goals of restoring functionality to our customers’ assets while delivering a world-class Customer Service experience.
Essential Duties And Responsibilities
Skills And Abilities
Pay Type
Min Base
Max Base
Salary
CAD $60,000.00
CAD $85,000.00
Actual compensation will be determined based on factors including skills, experience, qualifications, and location.
Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
The AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at on-site locations with the end goals of restoring functionality to our customers’ assets while delivering a world-class Customer Service experience.
Essential Duties And Responsibilities
- Read and interpret electronic schematics and architectural blueprints
- Perform preventative maintenance visits to help maintain a stable client-based system
- Clean various AV equipment including but not limited to: camera lenses monitors and equipment fans
- Take responsibility to accurately complete job documentation as needed
- Field installation of control programs (AMX / Crestron/Firmware) – upload and download capability
- Field service support of networked devices (Routers IP Protocols etc.)
- Perform service tasks in a timely and quality conscious manner including but not limited to: pulling cable installing connectors mounting projectors and hanging ceiling mounts
- Provide necessary training and support for next level service technicians
- Provide end-user client training as needed
- Adhere to and understand health and safety standards for all phases of the job
- Setup and troubleshoot various video codecs/video teleconferencing systems
- Travel to various job sites required
Skills And Abilities
- Effectively communicate with employees customers and colleagues
- Ability to use hand and power tools in a safe and efficient manner
- Ability to work and think independently and ensuring to meet deadlines
- Basic computer knowledge
- Knowledge of basic signal flow for audio video and control
- Ability to manage small to medium projects
- Ability to solder & crimp connectors
- Valid Driver’s License and a clean Driver's Abstract that meets AVI-SPL driving standards
- Minimum of 1 – 3 years of audiovisual integration experience preferred
- Formal education in Electronics or related field preferred
- Minimum of a High School Diploma or equivalent preferred
- Preferred external training:
- Avixa (InfoComm) Quick Start to the Audio-Visual Industry
- Avixa (InfoComm) CTS General Certification
- AMX Intro to Networking for AV Professionals
- Crestron Professional Installation
- Extron AV Associate Certification
Pay Type
Min Base
Max Base
Salary
CAD $60,000.00
CAD $85,000.00
Actual compensation will be determined based on factors including skills, experience, qualifications, and location.
Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
More about this job
Responsibilities
Provide on-site service and troubleshooting for audiovisual systems, including preventive maintenance, equipment cleaning, control-program installation, networked-device support, and video conferencing setup. Complete service documentation, perform installation tasks, train clients and technicians, follow health and safety standards, and travel to job sites as needed.
Requirements
The role prefers 1–3 years of audiovisual integration experience and formal education in electronics or a related field; a high school diploma or equivalent is also preferred. Candidates should have basic computer and AV signal-flow knowledge, be able to use tools safely, solder and crimp connectors, communicate effectively, work independently, manage small to medium projects, and hold a valid driver’s license with a clean driving record.
Skills
- Audiovisual Systems
- Electronic Schematics
- Architectural Blueprints
- Preventive Maintenance
- AV Equipment Cleaning
- Job Documentation
- AMX
- Crestron
- Firmware Installation
- Networked Devices
- Audio and Video Signal Flow
- Cable Installation
- Connector Installation
- Projector Mounting
- Video Conferencing Systems
- Soldering and Crimping
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Customer Service & Support
- Trades
- Engineering
Keywords
- Audiovisual Integration
- Field Service
- Global Helpdesk
- Customer Service
- Electronic Schematics
- Architectural Blueprints
- Preventive Maintenance
- AV Equipment
- AMX
- Crestron
- Firmware
- Routers
- IP Protocols
- Cable Pulling
- Projectors
- Ceiling Mounts
- Video Codecs
- Video Conferencing
- Audio Signal Flow
- Video Signal Flow
- Control Systems
- Hand Tools
- Power Tools
- Soldering
- Crimping
- AVIXA CTS
- AMX Networking
- Extron AV Associate Certification