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Field Service Technician III
EnerSys Delaware Inc.
BC · Anytown, Nova
Alpha Technologies Ltd. is an established leader in the design and manufacture of powering solutions for the Telecom, CATV (Canada), Traffic, Security, Medical, Industrial and Renewable…
Field Service Technician - Vancouver, CAN
Industrial Electric Mfg. (IEM)
Vancouver, BC
Full-time
We are looking for an experienced Field Service Engineer to work within our Field Service team. The Field Service Engineer will provide electrical support to a wide variety of customers. In…
Field Service Technician
East Penn Canada
Winnipeg, MB
Full-time
…solutions company serving essential industries across Canada. Our field service technicians maintain and repair motive power batteries, chargers, and accessories that support our customers’…
Field Service Technician
Ricoh USA, Inc.
Victoria, BC
Full-time
Field Service Technician / Senior Field Representative, Technology Services – Victoria
Technicien itinérant/ Field Service Technician
Bunzl Can
Montreal, QC
Full-time
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Field Service Technician
Culligan Quench
Montreal, QC
Full-time
Reporting to the Field Service Manager, the Field Service Technician is responsible for performing all service work on our filtered water systems, including bottle less water coolers, ice…
Field Service Technician- Traffic Control
Ramudden
Mississauga, ON
Full-time
The Field Service Technician is responsible for installing, maintaining, repairing, and testing company
Field Service Technician - Vancouver, CAN
Industrial Electric Manufacturing
Surrey, BC
We are looking for an experienced Field Service Engineer to work within our Field Service team. The Field Service Engineer will provide electrical support to a wide variety of customers. In…
Field Service Technician - Laval
East Penn Canada
Laval, QC
Full-time
…solutions company serving essential industries across Canada. Our field service technicians maintain and repair motive power batteries, chargers, and accessories that support our customers’…
Field Service Technician – Fire Suppression
Levitt-Safety
Sudbury, ON
Are you mechanically minded and enjoy working with your hands? Join Levitt-Safety as a Field Service Technician and build specialized skills in fire suppression and Fire & Life Safety…
Field Service Technician
REIC
Sudbury, ON · Greater Sudbury, ON
27 to 31 CAD / hour
Full-time
Join REIC Rentals (Cahill Heating) as a Field Service Technician and work with industry-leading heating, cooling, and power generation equipment that supports critical projects across North…
Field Service Technician
REIC
Brantford, ON
27 to 31 CAD / hour
Full-time
At REIC Rentals (formerly Cahill Heating), our Field Service Technicians are trusted experts who keep critical heating, cooling, and power equipment operating in some of Canada's most…
Service Technician Field
Epiroc
Saskatoon, SK
Full-time
Join Our Team as a Field Service Technician at Epiroc!
Underground Field Service Technician- FIFO- Red Lake
Komatsu
Lively, Ontario
Full-time
Power the mines that power the world. We are looking for a Fly-In-Fly-Out Underground Field Service Technician to join our team and support our work at Red Lake. If you thrive in the field,…
Field Service Technician
Keurig Dr Pepper Canada
Edmonton, Alberta
49,900 to 66,924 CAD / year
Full-time
Valid Driver's License and clean driver's abstract;
Field Service Technician
Ricoh Canada Inc.
Yellowknife, Northwest Territories
Full-time
Field Service Technician - Multifunction Printers / Senior Field Representative, Technology Services
Field Service Technician
Ricoh USA, Inc.
Yellowknife, Northwest Territories
Full-time
The Senior Field Representative, Technology Service / Field Service Technician repairs a variety of office equipment at customer locations, usually within a specific geographic area. May be…
Field Service Technician, Crushing
Toromont Cat
Ottawa, ON
Full-time
Toromont Cat is looking for a Field Service Technician, Crushing to go directly to customer sites in a Toromont Service truck and provide superior service and product expertise to maintain…
Field Service Technician
Avidbots
Vancouver, BC
Full-time
We are looking for an enthusiastic, talented Field Service Technician. Our ideal candidate loves to solve electrical and mechanical issues and understand how different pieces of our robots…
Field Service Technician
Keurig Dr Pepper
Edmonton, Alberta
49,900 to 66,924 CAD / year
Full-time
Valid Driver's License and clean driver's abstract;
Field Service Technician
Toromont Cat
Charlottetown, Prince Edward Island
Full-time
Toromont Cat is seeking a Field Service Technician in Charlottetown, PEI, to travel to customer sites in a Toromont service truck and perform diagnostics, maintenance, and repairs on heavy…
Field Service Technician
Toromont Cat
Orillia, ON
Full-time
Toromont Cat is looking for a Field Service Technician, Heavy Equipment to go directly to customer sites in a Toromont Service truck and provide superior service and product expertise to…
Field Service Technician
Culligan Quench
Vaughan, Ontario
Reporting to the Field Service Manager, the Field Service Technician is responsible for performing all service work on our filtered water systems, including bottle less water coolers, ice…
Sr. Field Service Technician
Honeywell
Winnipeg, MB
Full-time
Responsible for responding and resolving service calls, providing technical support, and troubleshooting various issues for our customers, for Honeywell’s HVAC, automation controls, life…
Field Service Technician I - Regina, SK
NCR Corporation
Saskatchewan · SASKATCHEWAN VIRTUAL
Full-time
Are you a Field Technician? Field Engineer? Service Technician? Or do you want to start a career in this field? Are you tech savvy with a good mechanical aptitude and feel your skills are…

Avidbots

Field Service Technician

Vancouver, BC, Canada

Full-time

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

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Responsibilities

Provide on-site and depot technical support to diagnose and resolve electrical, mechanical, and software issues for Neo robots. Build customer relationships and deliver training to ensure successful product utilization in various environments.

Requirements

Requires a diploma, degree, or 2-5 years of experience in electronics, mechanics, or robotics. Candidates must possess a valid driver's license and passport, with a willingness to travel across North America.

Experience

2 to 5 years

Education

professional certificate
associate degree
bachelor degree

Working hours

40 hours per week

Job type

Full-time

Work arrangement

On-site

Skills

Electrical Troubleshooting
Mechanical Repair
Robotics Service
Reading Schematics
Wiring Diagrams
Technical Training
Fault-finding
Software Troubleshooting
Manual Dexterity
Remote Monitoring Software
Linux

Visa sponsorship

Not detected in the job text

Keywords

Robotics
Field Service
Electro-mechanical
Linux
Schematics
Wiring Diagrams
Customer Care
Technical Support
Floor Scrubber
Fault-finding
North America Travel
Remote Monitoring

Original job description

About Avidbots

Avidbots is bringing robots to everyday life to expand human potential. Its first product to deliver on this vision is Neo - a self-driving floor scrubber. Neo is widely deployed and trusted by the world’s leading facilities and building services companies. Headquartered in Kitchener, ON, Canada, Avidbots is a 100% vertically integrated technology company that offers comprehensive service and support to customers on five continents.

About the Role

We are looking for an enthusiastic, talented Field Service Technician. Our ideal candidate loves to solve electrical and mechanical issues and understand how different pieces of our robots are put together. You are technically competent, located in the Vancouver metro area and will actively service and support our robots locally and nationwide. Our ideal candidate loves to be out in the field, build relationships with customers, and provide training to use our product successfully in their environment.

You thrive in a fast-moving & dynamic environment and enjoy working independently while being part of a larger customer care team. The Field Service Technician will be critical to our customers’ success and will have a tremendous impact on the future growth of Avidbots in North America. This role is within Avidbots’ Customer Care department. The location require is

How you will make a difference

Provide amazing customer and equipment support, from the depot and on-site.
Build positive relationships with customers in person and communicate well through email, and phone conversations.
Diagnose issues or technical problems, including electrical, mechanical and software-related service issues.
Understand customer questions or concerns and make appropriate recommendations.
Create and maintain accurate records within internal systems
Solve problems as issues arise, working with all required teams in order to resolve effectively every time
Support robot operations remotely with our web-based monitoring software.
Present training materials to customers and teach them to use all aspects of the robot.
Document customer feedback, findings in the field, and work order details

Key skills and experience

Diploma, degree, or 2-5 years of experience in an associated field such as electronics, mechanics or robotics.
Ability to troubleshoot, test, repair and service technical equipment.
Exceptional manual dexterity and high attention to detail.
Comfortable and experienced at fault-finding by reading schematics and wiring diagrams.
Ability to work flexible shifts and adapt to changing work schedules.
Willingness and ability to travel anywhere in North America.
Hold a valid and up-to-date driver’s license and passport.
Driven individual, passionate about robotics, self-starter and works well as part of a small support team.
Previous experience in a customer-facing role

Nice to have

Experience working with electronics or electro-mechanical devices.
Experience servicing floor cleaning equipment.
Experience working with computers and software tools (Linux experience ideal).
Experience towing small to medium trailers.

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