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Assistant Site Manager
BEST - For A Cleaner World
Sudbury, ON
- $52,000 to $55,000 CAD / year
- Full-time
As the Site Manager, you will be responsible for managing day-to-day janitorial operations for our client and ensuring a safe and professional work environment for a team of 20-30…
Added 1 min ago
TS
Front Line Supervisor (Weekend- Contract)
The Salvation Army in Canada
Toronto, ON
- Part-time
Participate in the development, planning and coordination of all programming activities and special events in conjunction with the Assistant Director and Director.
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NH
Home Manager - NH Calgary
Nisa Helpline
Calgary, AB
- Full-time
Oversee regional outreach activities and provide leadership and direction to the Regional Development Officer to ensure outreach, fundraising, and engagement objectives are achieved.
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Senior Director Finance
Nelson/Kraft and Associates
Calgary, AB
- Full-time
…comfortable resolving a technical accounting issue, guiding a manager, challenging a budget assumption, working with auditors and funders, and advising the CFO and Executive Team. The…
Added 1 min ago
PS
Security Field Manager
Paladin Security Group Ltd
AB · Edmonton, AB
- $22 to $25 CAD / hour
- Full-time
Leadership development and mentorship opportunities in a dynamic field environment.
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PS
Site Supervisor
Paladin Security Group Ltd
Winnipeg, MB
- Full-time
…You will report directly to the Paladin Winnipeg Operations…
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Manager, Community Engagement - 18-Month Term
BC Energy Regulator
Victoria, BC
- Full-time
The Manager, Community Engagement (Manager) leads community and stakeholder engagement initiatives involving parties affected by the energy industry. The Manager provides advice and…
Added 1 min ago
AM
Event Manager, Upper Bound
Alberta Machine Intelligence Institute
Edmonton, AB
- Full-time
Reporting to the Chief Delivery Officer, the Event Manager, Upper Bound owns the end-to-end planning and delivery of the Upper Bound conference. Working with a high degree of independence,…
Added 1 min ago
CT
Coordinator, Women’s Services - Warming Spaces
CMHA Thames Valley Addiction and Mental Health Services
London, ON
- $32.24 to $39.6 CAD / hour
- Full-time
…be on site during overnight and evening hours to support the development of the…
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Restaurant Manager
A&W Restaurants
Prince Rupert, BC
- Full-time
The Restaurant Manager is responsible for all aspects of restaurant operations including the quality and consistency of the customer experience, adherence to A&W standards, Provincial WCB,…
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AR
Restaurant Manager
A&W Restaurants
AB
- Full-time
The Restaurant Manager is responsible for all aspects of restaurant operations including the quality and consistency of the customer experience, adherence to A&W standards, Provincial WCB,…
Added 1 min ago
AR
Restaurant Manager
A&W Restaurants
AB
- Full-time
The Restaurant Manager is responsible for all aspects of restaurant operations including the quality and consistency of the customer experience, adherence to A&W standards, Provincial WCB,…
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Commercial Banking Intern / Co-Op (Winter 2027)
TD
Victoria, BC
- Full-time
You’ll have regular career, development, and performance conversations with your manager, as well as access to
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AVP of Fraud Risk - Governance, Policy and Reporting
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
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Associate Vice President, Risk Management, Corporate Actuarial, TD Insurance
TD
Montreal, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 min ago
MU
Senior Analyst
McGill University
Sherbrooke, QC
- Full-time
…lead complex functional analysis activities supporting the development, delivery, operation, and enhancement of student-facing digital services. Working across enterprise systems and in…
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Représentant aux ventes externes / Outside Salesperson
Guillevin
Longueuil, QC
- Full-time
Identify business opportunities for existing and potential customers based on criteria established by the center manager.
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Community General Manager II
CIBC
Hamilton, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
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Project Engineering Manager
Refresco
ON · Mississauga, ON
- Full-time
The Project Engineering Manager will be responsible for moderate to complex project planning and execution for various business opportunities. This corporate position oversees projects…
Added 16 mins ago
CA
Fleet Manager
Capital Automotive Group
Edmonton, AB · GMC Edmonton
- Full-time
…Capital GMC Buick is looking for an energetic, sales-driven Fleet Manager to join our team in a permanent, full-time…
Added 16 mins ago
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Fleet Manager
Capital GMC Buick Cadillac
Edmonton, AB · GMC Edmonton
- Full-time
…Capital GMC Buick is looking for an energetic, sales-driven Fleet Manager to join our team in a permanent, full-time…
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Senior Relationship Manager
BMO
Mont-Royal, QC
- Full-time
As a Senior Relationship Manager, you'll serve as the primary relationship lead for a portfolio of commercial clients with annual revenues typically ranging from $10 million to $40 million.…
Added 16 mins ago
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Warehouse Supervisor
Baxter International Inc.
Mississauga, ON · ON
- Full-time
Strong supervisory and leadership skills, including demonstrated coaching skills to motivate employees
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Manager, Accounting Advisory Services
BDO
Toronto, ON
- Full-time
…our Canadian office locations) is looking for an experienced Manager to join our Accounting Advisory Team. We combine our deep technical knowledge with an understanding of clients' to…
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AW
Bilingual Customer Service Experience Representative, Temporary
Aviso Wealth
Remote, Canada
- $52,000 to $60,000 CAD / year
- Temporary
- Remote
…leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who…

Aviso Wealth

Bilingual Customer Service Experience Representative, Temporary

Remote, Canada

Remote

$52,000 to $60,000 CAD / year · Temporary

Apply on jobs.workable.com About employer

Applications open in a new tab.

Job details

Pay: $52,000 to $60,000 CAD / year
Job type: Temporary
Workplace: Remote
Remote eligibility: Canada listed. Check the posting for province restrictions.
Posting language: English
Posted: Nov 13, 2026

Original job description

Aviso:

At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso’ culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at www.aviso.ca.

The Opportunity:

We’re looking to fill an open role with an incredible Bilingual Customer Service Experience Representative to join our Contact Centre team for 12 months.

We are passionate enablers of financial freedom for all Canadians. We do this by providing a service that is caring, informative, supportive, accurate and timely. We lead by example in all interactions, constantly look for new ways to improve CSX that exceed not just our industry but are leading in any industry. We work collaboratively with each other, take ownership and accountability, and take pride in supporting not only our internal community but the communities in which we operate.

We hire people who love to help others, who understand what drives others, people who are kind, curious and comfortable operating in ambiguity. We hire people who truly believe that service can and should be easy for employees and customers alike. We are looking for people who can always find positives, even in the most difficult times. This is not an easy role, but you will be supported, and it is rewarding. We are not a normal Call Centre and have high respect for our team. Our goals are nothing short of being the best service experience in the world.

Customers and financial advisors call us for questions, help and support for our products. Reporting to the Supervisor, Service Center, the Bilingual Customer Service Experience Representative is responsible for ensuring our customers receive exceptional service from knowledgeable, passionate people. People who are hardworking and sincerely interested in helping customers are who we are. If this sounds like you, please read on.

Who you are:

You constantly take time to learn about our products and processes because no matter how much training you get there is still so much to learn to become the kind of customer care professional we need and expect
You raise your team-mates up by being an amazing, positive person that can be relied upon
You work hard but also have fun and think it’s cool to work for a digital company poised to disrupt an underserviced industry
You take initiative to learn independently and are proud of your ability to improve
Lastly, you think that customer service is nothing less than an amazing job that is an extremely important part of a company’s success and is a highly respected role. Because at Aviso, that is what we believe. Customer experience is what we are all about. If you feel the same way, please apply!

What your day looks like:

This role can be summed up in a few simple bullets:

Respond to inquiries via telephone, email, or chat on our products and services in an efficient, compliant, courteous, and professional manner
Provide exceptional customer experience, take initiative to find creative solutions that make each customer’s experience feel personal
Act as the primary contact with the client with respect to the resolution of problems and complaints with deep empathy and a solution-focused outlook
Drive continuous improvement by identifying, suggesting and actively participating in process improvement
Understand and apply department operating policies and procedures

Your experience and skills:

It helps if you’ve done this before, so if you have recently worked in a role where you were responsible for helping customers for over a year that is great
If it was for a company that you can say really cared about customers and was known for that, even better
If you were thought of as a top producer there, who was known for getting a lot of work done and leaving a trail of smiling, happy customers, then now we are really talking
If it was in an inbound Contact Centre and/or a retail store, then you are still on track
If you have any experience supporting business to business to consumer (we support credit unions, their members and our own customers) add another check mark
If you have any experience in a digital company, you are really on track
Being able to change is important as our hours can change and so can your schedule
We use computers and other technology to do our jobs. You are technically savvy
Fluent communication skills in English and French are required

Industry and Education

A post-secondary education is not required but if you have one in financial administration or services, that’s a plus!
Also, a plus, but not required, would be completion of the Investment Funds Course (IFIC) or the Canadian Securities Course (CSC)
Experience in the financial services industry could help, especially if it was with a customer experience leader

Why Aviso Wealth?

At Aviso Wealth, you will find a dynamic and inclusive culture that rewards innovation and celebrates success.

Here are a few things that set us apart:

Competitive compensation package that rewards and recognizes individual contributions
Excellent health, dental and insurance benefits to meet the diverse needs of our employees
Generous vacation time, fitness benefit, parental leave top-up options
Matching contributions to our retirement program
Commitment to the continuous improvement of our staff through learning & development and an education assistance program
Regular social events to foster teamwork

Your Information

By submitting your application, you consent to the collection, use, and disclosure of your provided personal information for the purposes of assessing your qualifications and suitability for employment with Aviso. Your information will be handled in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation. Your data may be shared with authorized personnel involved in the recruitment process and retained only as long as necessary to fulfill these purposes or as required by law.

Further information is available on the Privacy link on our Career Page – Privacy Policies

Equal Employment Opportunity

Aviso welcomes and encourages applications from all qualified individuals including persons with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

No recruiters or agencies, please.

Company Overview:

Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and management, and over 1,000 employees. We’re building a comprehensive, technology-enabled, client-centric wealth services ecosystem. Our clients include our partners, advisors, and investors. We’re a trusted partner for nearly all credit unions across Canada, in addition to a wide range of portfolio managers, investment dealers, insurance and trust companies, and introducing brokers. Our partners depend on Aviso for specific solutions that give them a competitive edge in a rapidly evolving, highly competitive industry. Our investment dealer and mutual fund dealer and our insurance services support thousands of investment advisors. Our asset manager, NEI Investments, specializes in investing responsibly. Our online brokerage, Qtrade Direct Investing®, empowers self-directed investors, and our fully automated investing service, Qtrade Guided Portfolios®, serves investors who prefer a hands-off approach. Aviso Correspondent Partners provides custodial and carrying broker services to a wide range of firms. We have offices in Toronto, Vancouver, and Montreal. Aviso is backed by the collective strength of our owners: the credit union Centrals, Co-operators/CUMIS, and Desjardins. We’re proud to power businesses that empower investors.

A career with Aviso means being part of a group of talented, energetic professionals who live their values every day, and belonging to an organization dedicated to your success and career development. If you’re looking for interesting and challenging work, at a company committed to its people, apply to join our team.

Salary

This position is posted with an expected salary range of $52,000 - $60,000 CAD annually. Individual compensation packages are based on various factors unique to each candidate and the requirements of the position.

Apply on jobs.workable.com About employer

More about this job

Responsibilities

Respond to customer inquiries via telephone, email, and chat while providing exceptional, personalized service. Act as a primary contact for problem resolution and actively participate in identifying process improvements.

Requirements

Requires fluency in both English and French and at least one year of experience in a customer-facing role. Technical proficiency and the ability to adapt to changing schedules are essential.

Skills

Customer service
Bilingual
Communication
Problem solving
Financial services
Technical savvy
Empathy
Process improvement
Relationship management
Conflict resolution
Time management
Adaptability

Benefits

Competitive compensation
Health benefits
Dental benefits
Insurance benefits
Generous vacation time
Fitness benefit
Parental leave top-up
Retirement program matching
Learning and development
Education assistance program

Visa sponsorship

Not detected in the job text

Keywords

Wealth management
Customer experience
Contact centre
Financial services
Investment funds course
Canadian securities course
Credit unions
Digital company
Process improvement
Bilingual
Client relations
Inbound support
Financial administration

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Work requirements

Jobs in Canada