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Added 2 mins ago
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Product Advisor
AutoCanada
Maple Ridge, BC
- $50,000 to $100,000 CAD / year
- Other
The Automotive Sales Representative interacts with customers online, over the phone and in-person to guide them through the vehicle purchase process.With your outstanding communication and…
Added 17 mins ago
S
independent Sales Representative-Healthcare & Physiotherapy( Commission Only)
SET
Toronto, ON
- Contract
· An established independent sales representative or distribution business with an active healthcare-clinic network.
Added 17 mins ago
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Nursing Unit Manager
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
…Hospital, the Manager is responsible for contributing to the development, and achievement of, strategy, by articulating gaps and needs. The Manager supports strategy through operational and…
Added 17 mins ago
M
Director, Product Analytics
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Working closely with Product, Distribution, Operations, Data and Technology partners, the Director will lead the development and evolution of analytical capabilities, including advanced…
Added 17 mins ago
JC
New PSA Service Sales Representative 2
Johnson Controls
Winnipeg, MB · CAN MB Winnipeg Century Street
- Full-time
The service sales role is critical to the overall growth and profitability of the business! The chosen candidate will promote and sell service agreements (PMA's) for commercial building…
Added 17 mins ago
Territory Manager, Implants
Dentsply Sirona, Inc
BC · Canada Home Office, BC
The primary responsibility of the implants territory manager position is account management, business development and the successful execution of their business plan. This is accomplished…
Added 17 mins ago
Territory Manager, Implants
Dentsply Sirona, Inc
BC · Canada Home Office, BC
The primary responsibility of the implants territory manager position is account management, business development and the successful execution of their business plan. This is accomplished…
Added 17 mins ago
ME
Accounts Receivable Representative
McDougall Energy Inc.
Sault Ste. Marie, ON
- Full-time
McDougall Energy is a Canadian family-owned business that distributes quality petroleum products and services reliably and responsibly. We are dedicated to delivering customized solutions…
Added 17 mins ago
NC
Veterinary Assistant/Client Service Rep
NVA Canada
Fredericton, NB
- Full-time
Know and use standard medical and business abbreviations.
Added 17 mins ago
CC
Sales Representative - Uniform
Cintas Canada
Cambridge, ON
- Full-time
That is why we are seeking a goal-oriented, motivated, and energetic Sales Representative to join our growing Outside Sales team. This role provides our customers with solutions to their…
Added 17 mins ago
CC
Route Service Representative
Cintas Canada
Toronto, ON · Etobicoke, ON
- Full-time
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…
Added 17 mins ago
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Financial Analyst
Acosta Group
Toronto, ON
- Volunteer
The Financial Analyst plays a key role in supporting financial planning, forecasting, reporting, and business decision-making across the organization. This position is responsible for…
Added 17 mins ago
CH
Portfolio Manager
Charton Hobbs
Burnaby, BC
- Full-time
…opportunities, and supporting the commercial growth of our business in Western Canada. Join Charton Hobbs as Portfolio Manager in Burnaby, BC, reporting to the Vice President, Western…
Added 33 mins ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Oshawa, ON
- Part-time
RCSS 481 Gibb St, Oshawa, ON L1J 1Z4 is seeking a Customer Support representative reporting to the Asset Protection team. Are you passionate about creating a welcoming atmosphere, providing…
Added 33 mins ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Oshawa, ON
- Part-time
RCSS 481 Gibb St, Oshawa, ON L1J 1Z4 is seeking a Customer Support representative reporting to the Asset Protection team. Are you passionate about creating a welcoming atmosphere, providing…
Added 33 mins ago
RT
Conseiller(ère) principal(e), Stratégie et services-conseils – Relations avec les employés / Principal Advisor, Strategy & Advisory – Employee Relations
Rio Tinto
Montreal, QC
- Full-time
Added 47 mins ago
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Senior Regional Manager, Financial Planning
TD
Aurora, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 47 mins ago
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Financial Planner
TD
Hamilton, ON · London, ON · ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 47 mins ago
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Frito Lay Full-Time Route Sales Representative (Fort St John, AB)
PepsiCo
Cranbrook, BC
- Full-time
- Contract
As a Route Sales Representative at Frito Lay Canada, there are two main accountabilities: (1) selling and developing the business and (2) servicing customers through delivery and…
Added 47 mins ago
SS
Sales Account Manager
Summit Search Group
SK · Saskatchewan, Canada
- Full-time
…recruitment of a Sales Account Manager to support and grow its business throughout Saskatchewan. This is an exciting opportunity for a relationship-driven sales professional who enjoys…
Added 47 mins ago
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Sales Representative, Banquets & Catering
Compass Group Canada
Winnipeg, MB
- $47,000 CAD / year
- Full-time
The Banquet Sales Representative is responsible for generating growth and increasing sales revenue related to all catered/banquet venue spaces within The Park & Zoo. This includes…
Added 47 mins ago
MC
Financial Services Representative - Full Time - 3 Month Contract
Meridian Credit Union
Toronto, ON
- $50,000 to $53,000 CAD / year
- Full-time
- Contract
The Financial Services Representative will work alongside and align financial strategies and activities to support Meridian’s internal business partners – Wealth, Small Business, Mobile…
Added 48 mins ago
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Contact Centre Representative (Cards, Costco, Remote) - Bilingual
CIBC
Montreal, QC
- Full-time
As a Costco Contact Centre Representative, you will be the first point of contact for our clients. You’ll be working in a fast paced environment where you’ll use your knowledge of CIBC card…
Added 48 mins ago
CG
Investment Banking Analyst
Canaccord Genuity Group Inc.
Toronto, ON
- Full-time
Completion of a university degree in a business-related discipline;
Added 48 mins ago
BC
Sr. Manager, Total Rewards
Brink's Canada
Toronto, ON · Montreal, QC · CAN-BKS-ON:Toronto-Office
- Full-time
Partner with HR Business Partners and Labor Relations on compensation matters affecting represented and non-represented employees.

Aviso Wealth

Customer Service Experience Representative

Remote, Canada

Remote

$52,000 to $60,000 CAD / year · Full-time

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Job details

Pay: $52,000 to $60,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 5, 2026

Original job description

Aviso:

At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso’ culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at www.aviso.ca.

The Opportunity:

We’re looking to fill an open role with an incredible Customer Service Experience Representative to join our Contact Centre team.

We are passionate enablers of financial freedom for all Canadians. We do this by providing a service that is caring, informative, supportive, accurate and timely. We lead by example in all interactions, constantly look for new ways to improve CSX that exceed not just our industry but are leading in any industry. We work collaboratively with each other, take ownership and accountability, and take pride in supporting not only our internal community but the communities in which we operate.

We hire people who love to help others, who understand what drives others, people who are kind, curious and comfortable operating in ambiguity. We hire people who truly believe that service can and should be easy for employees and customers alike. We are looking for people who can always find positives, even in the most difficult times. This is not an easy role, but you will be supported, and it is rewarding. We are not a normal Call Centre and have high respect for our team. Our goals are nothing short of being the best service experience in the world.

Customers and financial advisors call us for questions, help and support for our products. Reporting to the Supervisor, Service Center, the Customer Service Experience Representative is responsible for ensuring our customers receive exceptional service from knowledgeable, passionate people. People who are hardworking and sincerely interested in helping customers are who we are. If this sounds like you, please read on.

Who you are:

You constantly take time to learn about our products and processes because no matter how much training you get there is still so much to learn to become the kind of customer care professional we need and expect
You raise your team-mates up by being an amazing, positive person that can be relied upon
You work hard but also have fun and think it’s cool to work for a digital company poised to disrupt an underserviced industry
You take initiative to learn independently and are proud of your ability to improve
Lastly, you think that customer service is nothing less than an amazing job that is an extremely important part of a company’s success and is a highly respected role. Because at Aviso, that is what we believe. Customer experience is what we are all about. If you feel the same way, please apply!

What your day looks like:

This role can be summed up in a few simple bullets:

Respond to inquiries via telephone, email, or chat on our products and services in an efficient, compliant, courteous, and professional manner
Provide exceptional customer experience, take initiative to find creative solutions that make each customer’s experience feel personal
Act as the primary contact with the client with respect to the resolution of problems and complaints with deep empathy and a solution-focused outlook
Drive continuous improvement by identifying, suggesting and actively participating in process improvement
Understand and apply department operating policies and procedures

Your experience and skills:

It helps if you’ve done this before, so if you have recently worked in a role where you were responsible for helping customers for over a year that is great
If it was for a company that you can say really cared about customers and was known for that, even better
If you were thought of as a top producer there, who was known for getting a lot of work done and leaving a trail of smiling, happy customers, then now we are really talking
If it was in an inbound Contact Centre and/or a retail store, then you are still on track
If you have any experience supporting business to business to consumer (we support credit unions, their members and our own customers) add another check mark
If you have any experience in a digital company, you are really on track
Being able to change is important as our hours can change and so can your schedule
We use computers and other technology to do our jobs. You are technically savvy
Fluent communication skills in English are required and bilingual skills in French are an asset

Industry and Education

A post-secondary education is not required but if you have one in financial administration or services, that’s a plus!
Also, a plus, but not required, would be completion of the Investment Funds Course (IFIC) or the Canadian Securities Course (CSC)
Experience in the financial services industry could help, especially if it was with a customer experience leader

Why Aviso Wealth?

At Aviso Wealth, you will find a dynamic and inclusive culture that rewards innovation and celebrates success.

Here are a few things that set us apart:

Competitive compensation package that rewards and recognizes individual contributions
Excellent health, dental and insurance benefits to meet the diverse needs of our employees
Generous vacation time, fitness benefit, parental leave top-up options
Matching contributions to our retirement program
Commitment to the continuous improvement of our staff through learning & development and an education assistance program
Regular social events to foster teamwork

Your Information

By submitting your application, you consent to the collection, use, and disclosure of your provided personal information for the purposes of assessing your qualifications and suitability for employment with Aviso. Your information will be handled in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation. Your data may be shared with authorized personnel involved in the recruitment process and retained only as long as necessary to fulfill these purposes or as required by law.

Further information is available on the Privacy link on our Career Page – Privacy Policies

Equal Employment Opportunity

Aviso welcomes and encourages applications from all qualified individuals including persons with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

No recruiters or agencies, please.

Company Overview:

Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and management, and over 1,000 employees. We’re building a comprehensive, technology-enabled, client-centric wealth services ecosystem. Our clients include our partners, advisors, and investors. We’re a trusted partner for nearly all credit unions across Canada, in addition to a wide range of portfolio managers, investment dealers, insurance and trust companies, and introducing brokers. Our partners depend on Aviso for specific solutions that give them a competitive edge in a rapidly evolving, highly competitive industry. Our investment dealer and mutual fund dealer and our insurance services support thousands of investment advisors. Our asset manager, NEI Investments, specializes in investing responsibly. Our online brokerage, Qtrade Direct Investing®, empowers self-directed investors, and our fully automated investing service, Qtrade Guided Portfolios®, serves investors who prefer a hands-off approach. Aviso Correspondent Partners provides custodial and carrying broker services to a wide range of firms. We have offices in Toronto, Vancouver, and Montreal. Aviso is backed by the collective strength of our owners: the credit union Centrals, Co-operators/CUMIS, and Desjardins. We’re proud to power businesses that empower investors.

A career with Aviso means being part of a group of talented, energetic professionals who live their values every day, and belonging to an organization dedicated to your success and career development. If you’re looking for interesting and challenging work, at a company committed to its people, apply to join our team.

Salary

This position is posted with an expected salary range of $52,000 - $60,000 CAD annually. Individual compensation packages are based on various factors unique to each candidate and the requirements of the position.

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More about this job

Responsibilities

The representative will respond to customer inquiries via telephone, email, and chat while providing exceptional, personalized service. They are also responsible for resolving client complaints with empathy and identifying opportunities for process improvement.

Requirements

Candidates should have at least one year of experience in a customer-facing role, preferably within an inbound contact center or retail environment. Strong communication skills and technical proficiency are required, while financial services experience is considered an asset.

Skills

Customer service
Communication
Problem solving
Empathy
Technical savvy
Process improvement
Relationship management
Financial services knowledge
Conflict resolution
Collaboration
Adaptability
Time management

Benefits

Competitive compensation
Health insurance
Dental insurance
Insurance benefits
Generous vacation time
Fitness benefit
Parental leave top-up
Retirement program matching
Learning and development
Education assistance program

Visa sponsorship

Not detected in the job text

Keywords

Wealth management
Financial services
Contact centre
Customer experience
Investment funds course
Canadian securities course
Credit unions
Digital company
Process improvement
Inbound support
B2B
B2C
Financial administration
Client-centric
Asset management

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