Find work in Canada.

323,070 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 4 mins ago
Alumni Program Manager, Toronto Raptors
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON
Full-time
Reporting to the Vice President of Basketball Operations, the Alumni Program Manager will establish the long-term vision and strategy for the program, manage alumni relationships, and lead…
Added 4 mins ago
Merchandising Associate Part Time - TORONTO LEASIDE
The Home Depot Canada
Toronto, ON
Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 4 mins ago
Operations Lead - Toronto Eaton Centre
ALO
Toronto, ON
Full-time
Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
Added 4 mins ago
Lot Associate Part Time - TORONTO GERRARD SQ
The Home Depot Canada
Toronto, ON
Part-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
Added 4 mins ago
Dietary Aide
Prairie Mountain Health
Minnedosa, MB
Full-time
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…
Added 4 mins ago
PEDI N NAILS is hiring Nail Salon Manager with LMIA
LMIA.CA
ON · Ontario, Canada
Temporary
Added 4 mins ago
5775 - Sales Help
Lids
Toronto, ON
$17.6 USD / hour
Part-time
Achieve revenue growth through customer service.
Added 4 mins ago
Activation Worker (Temporary Full-Time for 3 Months) - Chinese Speaking
Yee Hong Centre For Geriatric Care
Toronto, ON · Scarborough, ON
Full-time
Superb customer service skills. Demonstrated initiative to support the clients and team in a positive, caring and efficient manner.
Added 4 mins ago
Tenant Support Worker
Lookout Housing and Health
Vancouver, BC
Internship
The Tenant Support Worker (TSW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code…
Added 4 mins ago
Security Systems Technician / Project Manager
Dijicle Inc.
Markham, ON
Full-time
We are seeking a Senior Security Systems Technician / Project Manager to join our growing team and help deliver high-quality installations, integrations, and service across Ontario.
Added 4 mins ago
7808 - 3rd Key
Lids
Toronto, ON · Etobicoke, ON
$18.1 USD / hour
Part-time
Achieve revenue growth through customer service.
Added 4 mins ago
Sr Field Service Technician
Rapiscan Systems
Vancouver, BC
$38 to $48 USD / hour
Full-time
…skills. Tasks that will routinely be performed include Emergency Service, Contract Service, New Product Support, Maintenance, Customer Training, in addition to Sales Support. A Sr. FST will…
Added 4 mins ago
Sales & Service Lead - Toronto Eaton Centre
ALO
Toronto, ON
Full-time
Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC)
Added 4 mins ago
Receiving Associate Part Time - LONDON S
The Home Depot Canada
London, ON
Part-time
Responding to public address system announcements Requires listening for customer service calls, personal pages and general information announcements
Added 4 mins ago
Office Administrator
Ryan
Calgary, AB
Full-time
Tuition Reimbursement After One Year of Service
Added 4 mins ago
Associé(e) aux ventes - Peinture - Temps plein
The Home Depot Canada
Saint-Constant, QC · St Constant, QC
Full-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 4 mins ago
Manager, IT Operations
tripstack
Toronto, ON
Full-time
…services including payments, fraud prevention, pricing, and customer support. As a world leader in virtual interlining technology, Tripstack connects non-partner, low-cost and full-service…
Added 4 mins ago
Cashier Part Time - WINDSOR
The Home Depot Canada
Windsor, ON
Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 4 mins ago
Associé(e) aux ventes Plomberie électricité - Temps plein
The Home Depot Canada
Saint-Constant, QC · St Constant, QC
Full-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 4 mins ago
Tenant Support Worker
Lookout Housing and Health
Vancouver, BC
Internship
The Tenant Support Worker (TSW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code…
Added 4 mins ago
Lumber Sales Part Time - WINDSOR
The Home Depot Canada
Windsor, ON
Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 4 mins ago
Lot Associate Part Time - WINDSOR
The Home Depot Canada
Windsor, ON
Part-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
Added 4 mins ago
Visual Lead - Sherway Gardens
ALO
Toronto, ON
…accordance with directive and with partnership of the Visual…
Added 4 mins ago
Sales & Service Lead - Toronto Eaton Centre
ALO
Toronto, ON
Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC)
Added 4 mins ago
Operations Lead - Toronto Eaton Centre
ALO
Toronto, ON
Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps

Aviso Wealth

Senior Service Designer

Remote, Canada

Pay: $95,000 to $105,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 6+ years of experience in a Service Design, User Research, Design Strategy, or similar field
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

Aviso:

At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso’ culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at www.aviso.ca.

The Opportunity:

We're looking to fill an opening for a Senior Service Designer to join our Client Experience team.

Reporting to the Director, Service Design, the Senior Service Designer is responsible for leading complex CX initiatives and managing a portfolio of strategic customer journeys across Aviso. You are a trusted consultant who partners with business leaders to align customer needs, business priorities and organizational goals to drive meaningful change. You apply advanced design methodologies and systems thinking to uncover opportunities, guide cross-functional teams, and influence decisions that improve customer and employee experiences.

As oneaviso:

We Care – You do the right thing for clients, partners and colleagues. You build trusted relationships, champion service excellence, and contribute to a culture where people feel valued and supported

We Dare –You challenge the status quo with bold ideas and fresh perspectives. You embrace change, seek opportunities to innovate and are comfortable exploring new ways of working

We Share – You collaborate openly and build meaningful relationships. You seek out diverse perspectives, share your knowledge and work together to help colleagues, clients and partners succeed

We Deliver – You take ownership of your work, honour your commitments and focus on delivering meaningful results. You hold yourself accountable and continuously look for ways to improve

What your day looks like:

Lead complex and strategically important Service Design initiatives across priority journeys, business lines, or enterprise initiatives
Design and lead advanced discovery initiatives that address ambiguous business challenges: co-ordinate participants, design research plans, facilitate sessions, analyze and synthesize data, and uncover strategic opportunities
Translate complex evidence into compelling stories, strategic recommendations and service design artifacts such as vision statements, personas, ecosystem maps, experience maps, and service blueprints to build empathy and support senior-level decision-making
Facilitate workshops and align senior stakeholders on CX priorities and investments: facilitate problem framing and design sprints, simulate new service experiences, lead experience feedback collection for product pilots and inform future state experience direction
Mentor designers and cross-functional partners while providing strategic service design expertise across the organization
Serve as a role model and advisor, elevating customer centricity, inclusive design and design maturity across the organization
Contribute to and help lead improvements to service design practices, standards, methodologies, and journey management capabilities

Your experience and skills:

A Bachelor's degree in Design, Human Computer Interaction, Human Factors, Psychology or related area. Graduate degree preferred
6+ years of experience in a Service Design, User Research, Design Strategy, or similar field
Expert-level knowledge of human-centered design, systems thinking, design thinking, and service design is required
Expertise in both fundamental and advanced service design methods such as problem definition, vision-framing, co-design sprints, and service prototyping – with a portfolio showing measurable impact on customer, employee or business outcomes
Proficient with journey management, insight management and service design platforms (e.g. TheyDo, Dovetail, UserTesting, Figma, Miro, Dscout)
Demonstrated ability to lead complex, cross-functional CX initiatives from discovery to implementation planning, shaping business decisions, product roadmaps and service improvements
Advanced facilitation, consulting, storytelling, and executive presentation skills
Proven experience influencing DIrector, VP, and senior leadership decision-making
Self-motivated, highly organized and confident working in a complex and dynamic organization
Experience mentoring designers and contributing to practice development
Fluent communication skills in English are required and bilingual skills in French are an asset
Experience in the financial or wealth management industry is a plus

Why Aviso Wealth?

At Aviso Wealth, you will find a dynamic and inclusive culture that rewards innovation and celebrates success.

Here are a few things that set us apart:

Competitive compensation package that rewards and recognizes individual contributions
Excellent health, dental and insurance benefits to meet the diverse needs of our employees
Generous vacation time, fitness benefit, parental leave top-up options
Matching contributions to our retirement program
Commitment to the continuous improvement of our staff through learning & development and an education assistance program
Regular social events to foster teamwork

Your Information

By submitting your application, you consent to the collection, use, and disclosure of your provided personal information for the purposes of assessing your qualifications and suitability for employment with Aviso. Your information will be handled in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation. Your data may be shared with authorized personnel involved in the recruitment process and retained only as long as necessary to fulfill these purposes or as required by law.

Further information is available on the Privacy link on our Career Page – Privacy Policies

Equal Employment Opportunity

Aviso welcomes and encourages applications from all qualified individuals including persons with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

No recruiters or agencies, please.

Company Overview:

Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and management, and over 1,000 employees. We’re building a comprehensive, technology-enabled, client-centric wealth services ecosystem. Our clients include our partners, advisors, and investors. We’re a trusted partner for nearly all credit unions across Canada, in addition to a wide range of portfolio managers, investment dealers, insurance and trust companies, and introducing brokers. Our partners depend on Aviso for specific solutions that give them a competitive edge in a rapidly evolving, highly competitive industry. Our investment dealer and mutual fund dealer and our insurance services support thousands of investment advisors. Our asset manager, NEI Investments, specializes in investing responsibly. Our online brokerage, Qtrade Direct Investing®, empowers self-directed investors, and our fully automated investing service, Qtrade Guided Portfolios®, serves investors who prefer a hands-off approach. Aviso Correspondent Partners provides custodial and carrying broker services to a wide range of firms. We have offices in Toronto, Vancouver, and Montreal. Aviso is backed by the collective strength of our owners: the credit union Centrals, Co-operators/CUMIS, and Desjardins. We’re proud to power businesses that empower investors.

A career with Aviso means being part of a group of talented, energetic professionals who live their values every day, and belonging to an organization dedicated to your success and career development. If you’re looking for interesting and challenging work, at a company committed to its people, apply to join our team.

Salary

This position is posted with an expected salary range of $95,000 - $105,000 CAD annually. Individual compensation packages are based on various factors unique to each candidate and the requirements of the position.

Apply About employer

More about this job

Responsibilities

The Senior Service Designer leads complex customer experience initiatives and manages a portfolio of strategic customer journeys across the organization. They partner with business leaders to align customer needs with organizational goals while mentoring design teams and promoting design maturity.

Requirements

Candidates must have a Bachelor's degree in a design-related field and at least 6 years of experience in service design or user research. Expert-level knowledge of human-centered design methodologies and proficiency with industry-standard design platforms are required.

Skills

Service design
User research
Design strategy
Systems thinking
Design thinking
Human-centered design
Journey management
Facilitation
Stakeholder management
Prototyping
Storytelling
Inclusive design
Cross-functional leadership
Strategic planning
Mentoring

Benefits

Health insurance
Dental insurance
Insurance benefits
Generous vacation time
Fitness benefit
Parental leave top-up
Retirement program matching
Learning and development
Education assistance program

Visa sponsorship

Not detected in the job text

Keywords

Service Design
User Research
Design Strategy
Systems Thinking
Human-Centered Design
TheyDo
Dovetail
UserTesting
Figma
Miro
Dscout
Wealth Management
Financial Services
Customer Experience
Journey Mapping
Service Blueprints
Co-design
Prototyping
Stakeholder Alignment
Inclusive Design
Strategic Consulting
Product Roadmaps
Mentorship
Practice Development
CX Initiatives

Report this job