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Added 4 months ago
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Project System Design Specialist
Hitachi
Remote, Canada
- Full-time
- Remote
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the…
Added 3 months ago
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Deployment Bid Technical Lead
Hitachi
Remote, Canada
- Full-time
- Remote
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the…
Added 3 months ago
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Bid Procurement Project Manager
Hitachi
Remote, Canada
- Full-time
- Remote
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the…
Added 3 months ago
H
RAM Specialist, Senior
Hitachi
Remote, Canada
- Full-time
- Remote
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the…
Added 3 months ago
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Hardware Electrical Designer, Senior
Hitachi
Remote, Canada
- Full-time
- Remote
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the…
Added 3 months ago
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Embedded Hardware Process Manager / HEM Process Referent
Hitachi
Remote, Canada
- Full-time
- Remote
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the…
Added 3 months ago
H
Technical Specialist, Quality Assurance
Hitachi
Remote, Canada
- Full-time
- Remote
10+ years of hands-on experience in Engineering System/Software development or Quality Assurance Specialist or Manager in a technology or manufacturing setting
Added 3 months ago
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Senior Project Manager
Hitachi
Remote, Canada
- Full-time
- Remote
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the…
Added 3 months ago
H
Technical Safety Specialist
Hitachi
Remote, Canada
- Full-time
- Remote
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the…
Added 3 months ago
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Systems Design Specialist- Senior
Hitachi
Remote, Canada
- Full-time
- Remote
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the…
Added 2 months ago
Senior Product Manager, Hardware (Bikeshare Stations) - Lyft Urban Solutions (Micromobility)
Lyft
Montreal, QC
We are looking for an exceptional Senior Product Manager, Hardware to manage our existing stations portfolio as well as develop our next generation of stations products. Our stations are…
Added 4 months ago
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Dental Practice Manager - Tuscany Dental
dentalcorp
Victoria, British Columbia · Tuscany Dental Centre
- Full-time
Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most:…
Added 4 months ago
M
AI Enablement Coordinator
master-TMS
Toronto, Ontario
- $80,000 to $90,000 CAD / year
…candidate combines strong communication and organizational skills with strong digital fluency, user-centric thinking, an appetite for learning, and a keen interest in AI and…
Added 4 months ago
Retail - Store Manager
Wirelessdna
Burlington, Ontario
…stores to bring the best and the latest in telecommunication technology. We have 38 different locations across the Greater Toronto area, including one at the Toronto Pearson…
Added 4 months ago
Software Development Manager
Curve Dental
Calgary, Alberta
As a Software Development Manager at Curve, you'll lead one or more software development teams, working alongside Product Managers, Architects, and other Development Managers to deliver…
Added 2 months ago
Agronomist - Term Position (Meota, SK)
Simplot
Meota, Saskatchewan
…The J.R. Simplot Company is a true farm-to-table company with operations that touch every aspect of agriculture, including seed production, farming and ranching, plant sciences, fertilizer…
Added 4 months ago
SI
Planner, Maintenance
Saputo Inc.
Remote, Canada
- Full-time
- Remote
Reporting to the Maintenance Manager, the Maintenance Planner is responsible for ensuring maintenance work is fully planned, structured, and ready for efficient execution, supporting asset…
Added 3 months ago
GT
Systems Engineer
GeoSpectrum Technologies, Inc
Nova Scotia · Dartmouth, Nova Scotia
- Full-time
…personally, while advancing cutting edge underwater acoustic technology. You’ll engage in regular development and performance discussions with your manager, have access to an online…
Added 2 months ago
A
Digital - Senior Program Manager / Manager, Shipping and Returns
Aritzia
Vancouver, BC
- Full-time
As the Senior Program Manager / Manager, Shipping and Returns, you will lead the team to ensure our customers receive exceptional service through every stage of the post-purchase journey…
Added 4 months ago
AW
Supervisor, Client Solutions
Aviso Wealth
Remote, Canada
- $83,000 to $90,000 CAD / year
- Full-time
- Remote
Commitment to the continuous improvement of our staff through learning & development and an education assistance program
Added 4 months ago
AW
Supervisor, Client Solutions
Aviso Wealth
Remote, Canada
- $83,000 to $90,000 CAD / year
- Full-time
- Remote
Commitment to the continuous improvement of our staff through learning & development and an education assistance program
Added 2 months ago
Cybersecurity Investigator, International Cybersecurity & Data Investigations
Scotiabank
Toronto, ON
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for…
Added 6 months ago
Senior Project Manager
Eclipse Automation
Cambridge, Ontario
The Senior Project Manager will provide leadership and coordination of project management functions. Working directly with applications department, customers and Project team to direct…
Added 5 months ago
Process Engineer
State Window Corporation
Vaughan, Ontario
Performance Evaluation: We prioritize ongoing feedback and development through structured bi-annual performance reviews and ongoing check ins with your direct supervisor/manager.
Added 4 months ago
FC
Senior Analyst, Managed Accounts Portfolio Services Group
Fidelity Canada
Toronto, Ontario
- Full-time
…solutions that streamline Managed Accounts portfolio management and operations through leading-edge, technology-enabled, data-driven approaches. The successful candidate will demonstrate…

Aviso Wealth

Supervisor, Client Solutions

Remote, Canada

Remote

$83,000 to $90,000 CAD / year · Full-time

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Job details

Pay: $83,000 to $90,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Jul 6, 2026

Original job description

Aviso Wealth:

At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso’ culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at www.aviso.ca.

The Opportunity:

We’re looking to fill an opening for a Supervisor, Client Solutions to join our Client Solutions team.

Reporting to the Manager, Service Centre the Supervisor, Client Solutions oversees the team’s delivery of high quality service to our partner and clients and provides a main point of contact for any issues, escalations and questions with a focus on continuous improvement.

As oneaviso:

We Care – You do the right thing for clients, partners and colleagues. You build trusted relationships, champion service excellence, and contribute to a culture where people feel valued and supported

We Dare –You challenge the status quo with bold ideas and fresh perspectives. You embrace change, seek opportunities to innovate and are comfortable exploring new ways of working

We Share – You collaborate openly and build meaningful relationships. You seek out diverse perspectives, share your knowledge and work together to help colleagues, clients and partners succeed

We Deliver – You take ownership of your work, honour your commitments and focus on delivering meaningful results. You hold yourself accountable and continuously look for ways to improve

What your day looks like:

Nurture a culture of continuous improvement where team members have a client-first focus and find ways to improve the service to our partners and clients
Work with peers to find efficiencies across the business lines, providing support to ultimately make Aviso a great place to work and a best place for our partners and clients to do business
Support and provide 1 on 1 coaching to the Service Centre team members across our offices
Partner with the other supervisors to provide quality reviews, job sharing with team members in other offices, and team building as one Service Centre team
Collaborate with the Relationship Management, Operations, Compliance and IT teams to ensure the consistent delivery of exceptional service experiences to partners and clients
Regularly manage team members quality reviews and provide regular meaningful support that helps improves team member’s skill sets and service
Ensure team members regularly track their metrics and use the issue tracking applications and that team members output and quality targets are met
Manage the staffing levels related to scheduling of breaks, vacations and stat holidays, making sure there is sufficient coverage at all times
Ensure team members are adequately trained on new products, processes, and policies in advance of launches
Monitor email and phone queues to maintain service level
Provide a main point of contact for day-to-day Service Centre support, escalations and issues, managing escalated issues as they arise
Contribute to the Service Centre Operating plan
Subject matter expert to represent the Service Center on cross departmental projects and to support Service Centre initiatives

Your experience and skills:

Coaching and people management – know how to support your team’s development to perform at their best
Ability to use metrics to strengthen the voice of our clients and partners.
Industry knowledge on Contact Centre best practices
Strong understanding of the Operational functions within the Wealth Management business
Strong Market knowledge – e.g. trading systems, order management, corporate actions
Strong customer service focus and ability to manage and resolve escalated issues impacting our partners and clients
Fluent communication skills in English are required and bilingual skills in French are an asset

Why Aviso Wealth?

At Aviso Wealth, you will find a dynamic and inclusive culture that rewards innovation and celebrates success.

Here are a few things that set us apart:

Competitive compensation package that rewards and recognizes individual contributions
Excellent health, dental and insurance benefits to meet the diverse needs of our employees
Generous vacation time, fitness benefit, parental leave top-up options
Matching contributions to our retirement program
Commitment to the continuous improvement of our staff through learning & development and an education assistance program
Regular social events to foster teamwork

Your Information

By submitting your application, you consent to the collection, use, and disclosure of your provided personal information for the purposes of assessing your qualifications and suitability for employment with Aviso. Your information will be handled in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation. Your data may be shared with authorized personnel involved in the recruitment process and retained only as long as necessary to fulfill these purposes or as required by law.

Further information is available on the Privacy link on our Career Page – Privacy Policies

Equal Employment Opportunity

Aviso welcomes and encourages applications from all qualified individuals including persons with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

No recruiters or agencies, please.

Company Overview:

Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and management, and over 1,000 employees. We’re building a comprehensive, technology-enabled, client-centric wealth services ecosystem. Our clients include our partners, advisors, and investors. We’re a trusted partner for nearly all credit unions across Canada, in addition to a wide range of portfolio managers, investment dealers, insurance and trust companies, and introducing brokers. Our partners depend on Aviso for specific solutions that give them a competitive edge in a rapidly evolving, highly competitive industry. Our investment dealer and mutual fund dealer and our insurance services support thousands of investment advisors. Our asset manager, NEI Investments, specializes in investing responsibly. Our online brokerage, Qtrade Direct Investing®, empowers self-directed investors, and our fully automated investing service, Qtrade Guided Portfolios®, serves investors who prefer a hands-off approach. Aviso Correspondent Partners provides custodial and carrying broker services to a wide range of firms. We have offices in Toronto, Vancouver, and Montreal. Aviso is backed by the collective strength of our owners: the credit union Centrals, Co-operators/CUMIS, and Desjardins. We’re proud to power businesses that empower investors.

A career with Aviso means being part of a group of talented, energetic professionals who live their values every day, and belonging to an organization dedicated to your success and career development. If you’re looking for interesting and challenging work, at a company committed to its people, apply to join our team.

Salary

This position is posted with an expected salary range of $83,000 - $90,000 CAD annually. Individual compensation packages are based on various factors unique to each candidate and the requirements of the position.

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More about this job

Responsibilities

Oversees the Client Solutions team to ensure high-quality service delivery and acts as the primary contact for escalations and continuous improvement. Responsibilities include coaching team members, managing staffing levels, and collaborating with cross-departmental teams to enhance the client experience.

Requirements

Requires strong experience in people management, coaching, and a deep understanding of wealth management operational functions. Candidates must be fluent in English and possess the ability to use metrics to drive service improvements.

Skills

Coaching
People Management
Metrics Analysis
Contact Centre Best Practices
Wealth Management Operations
Trading Systems
Order Management
Corporate Actions
Customer Service
Escalation Management
English Fluency
French Bilingualism

Benefits

Health Insurance
Dental Insurance
Insurance Benefits
Vacation Time
Fitness Benefit
Parental Leave Top-up
Retirement Program Matching
Learning & Development
Education Assistance Program
Social Events

Visa sponsorship

Not detected in the job text

Keywords

Wealth Management
Client Solutions
Service Centre
Contact Centre
Trading Systems
Order Management
Corporate Actions
KPIs
Metrics
Escalation Handling
Continuous Improvement
Financial Services
Customer Experience
Staffing Management
Quality Reviews

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