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Added 2 mins ago
CM
Case Manager
Canadian Mental Health Association (CMHA) - Toronto
Toronto, ON · North York, ON
- $30.19 to $33.08 CAD / hour
- Full-time
CMHA Toronto is seeking a Case Manager- to join our Early Psychosis Intervention Team. This position is part of a dynamic, multidisciplinary team and will be based at our Lawrence Avenue…
Added 2 mins ago
NB
Chief Application Analyst
National Bank of Canada
Montreal, QC
- Full-time
The Bank is committed to continuous development and internal mobility. Our personalized training programs, based on experiential learning, allow you to deepen your expertise and develop new…
Added 2 mins ago
NB
Senior Credit Analyst
National Bank of Canada
AB · Edmonton, AB
- Full-time
The Bank values continuous development and internal mobility. Our personalized training programs, based on learning through action, allow you to master your role and develop new areas of…
Added 2 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Quebec, QC
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 2 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Amos, QC
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 2 mins ago
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Banking Advisor
National Bank of Canada
Laval, QC
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 2 mins ago
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Senior Legal Counsel
National Bank of Canada
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- Full-time
The Bank values continuous development and internal mobility. Our personalized training programs, based on on-the-job learning, help you master your profession and develop new fields of…
Added 2 mins ago
NB
Manager, Financing Solutions
National Bank of Canada
Calgary, AB
- Full-time
Our learning-by-doing training programs enable you to master your job. Access to colleagues with different expertise, experience and profiles will enrich your development in every way.
Added 2 mins ago
TH
Marketing Manager, Loyalty
The Home Depot Canada
Toronto, ON
- Full-time
…projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home…
Added 2 mins ago
MF
Technician, Broker Payroll
M3 Financial Group
Toronto, ON
- Full-time
Reporting to the Manager, Financial Compliance and Treasury, you will be responsible for processing invoicing, accounts receivable, cash receipts, and commission payments for the Group’s…
Added 6 mins ago
D
Advisor, Securities
Desjardins
Quebec, QC
- Full-time
…budget monitoring and management of administrative staff to the manager of a large branch or a group of branches. Serve as resource person for all employees regarding policies, procedures,…
Added 6 mins ago
JI
Assistant Store Manager - Ops (FR/EN)
J.D. Irving, Limited
Atholville, NB
- Full-time
…leadership drives success. We’re looking for an Assistant Store Manager - Ops who is ready to take ownership of store operations, lead a diverse team, and deliver an exceptional customer…
Added 6 mins ago
DG
Installation Manager & Warehouse Supervisor Operations - Kootenay Region, British Columbia
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- Full-time
We invest in our people through coaching, mentorship, learning opportunities, and a culture that encourages continuous improvement.
Added 6 mins ago
B
BMO Capital Markets Investment Banking Summer 2027 Sophomore Analyst, Infrastructure Debt Capital Markets, Toronto
BMO
Toronto, ON · FCP
- Full-time
…learn about the culture of BMO Capital Markets, participate in learning and development sessions, and obtain career guidance from dedicated…
Added 6 mins ago
BC
Superintendent - Buildings East
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Mississauga, ON
- Full-time
Supervision and development of site team members through regular feedback, training and coaching; timely completion of performance evaluations.
Added 6 mins ago
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Senior Consultant, Transaction Services
KPMG
Montreal, QC
- Full-time
KPMG's Deal Advisory practice is continuing to grow and we are currently looking for professionals in our downtown Montreal office at the Manager level for Transaction Services team.
Added 6 mins ago
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Human Service Practitioner (6-Month Contract)
Key Industries
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- Full-time
The ideal Human Service Practitioner is expected to be organized and be able to deliver personal development programs, use resources and pre-employment learning modules that enhance job…
Added 6 mins ago
WG
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- Full-time
We are dedicated to fostering the growth and development of our employees. We provide extensive internal and external training programs, continuous learning opportunities, and clear career…
Added 6 mins ago
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a career with continuous learning and development (formal & informal
Added 20 mins ago
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- Full-time
Reporting to the Manager of Design Solutions Studio, we are hiring a Senior Workplace Design Specialist to join our growing team in Mississauga. You will translate workplace requirements…
Added 22 mins ago
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Technical Project Manager
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- Full-time
Terra Sense Analytics is looking for a Technical Project Manager.
Added 22 mins ago
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Field Quality Engineer
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…opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical,…
Added 22 mins ago
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Added 22 mins ago
Associate Strategy Manager, Produce Execution
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Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
Added 22 mins ago
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- Full-time
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Aviso

Bilingual Supervisor, New Accounts, Temporary

Toronto, ON, Canada

$83,000 to $100,000 CAD / year · Temporary

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Job details

Pay: $83,000 to $100,000 CAD / year
Job type: Temporary
Apply by: Nov 12, 2026
Experience: 3 - 5 years of progressively responsible experience in the investment industry, including past supervisory experience for a minimum of 1 - 2 years
Posting language: English
Posted: Oct 13, 2026

Original job description

Aviso Wealth:

At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso' culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at www.aviso.ca.

The Opportunity:

We're looking for a Bilingual Supervisor, New Accounts to join our Operations team for 6 months.

Reporting to the Manager, Operations, the Bilingual Supervisor, New Accounts is responsible for the supervision of opening, maintaining and closing accounts across various Aviso platforms in accordance with regulatory requirements and internal policies and procedures. This involves providing daily guidance, training and motivation to staff, problem solving, and ensuring processing and responsibilities are completed by the deadlines and service standards.

As oneaviso:

We Care - You do the right thing for clients, partners and colleagues. You build trusted relationships, champion service excellence, and contribute to a culture where people feel valued and supported

We Dare -You challenge the status quo with bold ideas and fresh perspectives. You embrace change, seek opportunities to innovate and are comfortable exploring new ways of working

We Share - You collaborate openly and build meaningful relationships. You seek out diverse perspectives, share your knowledge and work together to help colleagues, clients and partners succeed

We Deliver - You take ownership of your work, honour your commitments and focus on delivering meaningful results. You hold yourself accountable and continuously look for ways to improve

What your day looks like:

Supervise and coordinate all activities of the department to ensure timely and accurate processing
Department administrative duties include open/maintain accounts, client customer service, setup EFT banking information, system reconciliations, welcome letters, mail distribution, filing/scanning
Handle all customer escalations (internal/external) and ensure customer service levels are maintained within the department
Implement quality controls and facilitate regular quality assurance tests
Collect and analyze key performance metrics for the department. Provide summaries of overall activity during the month, identifying any unique circumstances impacting the area and anticipated future events
Provide recommendations to streamline/improve processes where appropriate
Maintain current knowledge of industry regulations
Update process maps and procedure manuals as required by changes in regulations, processing, and workflow
Monitor department workload and assess requirements to handle changes in volumes. Plan resources by prioritizing functions and re-aligning resources to meet target deadlines
Provide training and ongoing support to new and existing staff members
Provide effective and ongoing performance feedback to staff members
Facilitate staff meetings to provide department updates and to encourage the sharing of ideas, soliciting topics of conversation relevant to the team

Requirements

Your experience and skills:

Post-secondary education and continuing education relating to the Investment Industry, specifically operations functions
In-depth knowledge of relevant regulatory requirements, the successful completion of the IFIC and/or the CSC is an asset
3 - 5 years of progressively responsible experience in the investment industry, including past supervisory experience for a minimum of 1 - 2 years
Fluency (written and spoken) in English and French is required to effectively communicate with partners, clients, and colleagues across Canada
Excellent interpersonal skills including delegation and mentoring
Strong attention to detail and accuracy along with organizational, time management and administrative skills
Ability to work under pressure, set priorities and meet time constraints
Solid analytical and problem-solving skills with the ability to handle multiple tasks with the appropriate attention to detail
Superior customer service with the ability to quickly identify and resolve problems to the satisfaction of all parties
Highly motivated and results driven
Intermediate computer skills in MS Word, Excel, Outlook, Access

Benefits

Why Aviso Wealth?

At Aviso Wealth, you will find a dynamic and inclusive culture that rewards innovation and celebrates success.

Here are a few things that set us apart:

Competitive compensation package that rewards and recognizes individual contributions
Excellent health, dental and insurance benefits to meet the diverse needs of our employees
Generous vacation time, fitness benefit, parental leave top-up options
Matching contributions to our retirement program
Commitment to the continuous improvement of our staff through learning & development and an education assistance program
Regular social events to foster teamwork

Your Information

By submitting your application, you consent to the collection, use, and disclosure of your provided personal information for the purposes of assessing your qualifications and suitability for employment with Aviso. Your information will be handled in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation. Your data may be shared with authorized personnel involved in the recruitment process and retained only as long as necessary to fulfill these purposes or as required by law.

Further information is available on the Privacy link on our Career Page - Privacy Policies

Equal Employment Opportunity

Aviso welcomes and encourages applications from all qualified individuals including persons with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

No recruiters or agencies, please.

Company Overview:

Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and management, and over 1,000 employees. We're building a comprehensive, technology-enabled, client-centric wealth services ecosystem. Our clients include our partners, advisors, and investors. We're a trusted partner for nearly all credit unions across Canada, in addition to a wide range of portfolio managers, investment dealers, insurance and trust companies, and introducing brokers. Our partners depend on Aviso for specific solutions that give them a competitive edge in a rapidly evolving, highly competitive industry. Our investment dealer and mutual fund dealer and our insurance services support thousands of investment advisors. Our asset manager, NEI Investments, specializes in investing responsibly. Our online brokerage, Qtrade Direct Investing®, empowers self-directed investors, and our fully automated investing service, Qtrade Guided Portfolios®, serves investors who prefer a hands-off approach. Aviso Correspondent Partners provides custodial and carrying broker services to a wide range of firms. We have offices in Toronto, Vancouver, Montreal, and Winnipeg. Aviso is backed by the collective strength of our owners: the credit union Centrals, Co-operators/CUMIS, and Desjardins. We're proud to power businesses that empower investors.

A career with Aviso means being part of a group of talented, energetic professionals who live their values every day, and belonging to an organization dedicated to your success and career development. If you're looking for interesting and challenging work, at a company committed to its people, apply to join our team.

Salary

This position is posted with an expected salary range of $83,000 - $100,000 CAD annually. Individual compensation packages are based on various factors unique to each candidate and the requirements of the position.

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More about this job

Responsibilities

Supervise the team and oversee timely, accurate opening, maintenance, and closing of accounts in accordance with regulatory requirements, internal procedures, and service standards. Manage escalations, quality controls, performance reporting, process documentation, workload planning, and staff training and development.

Requirements

Requires post-secondary education and continuing education related to investment industry operations, plus 3–5 years of progressively responsible investment industry experience, including at least 1–2 years in a supervisory role. Candidates must be fluent in written and spoken English and French; IFIC and/or CSC completion is an asset, along with strong customer service, organizational, analytical, and problem-solving skills.

Skills

Team Supervision
Account Administration
Regulatory Compliance
Staff Training And Mentoring
Customer Service
Escalation Management
Quality Assurance
Performance Metrics Analysis
Process Improvement
Workload And Resource Planning
Performance Feedback
Problem-Solving
Attention To Detail
Time Management
English And French Fluency
Microsoft Office

Benefits

Competitive Compensation
Health Benefits
Dental Benefits
Insurance Benefits
Vacation Time
Fitness Benefit
Parental Leave Top-Up
Learning And Development
Education Assistance Program
Social Events

Visa sponsorship

Not detected in the job text

Keywords

Wealth Management
Investment Industry
Investment Operations
New Accounts
Account Opening
Account Maintenance
Account Closing
Regulatory Requirements
Internal Policies And Procedures
IFIC
Canadian Securities Course
Customer Service
Electronic Funds Transfer
System Reconciliation
Quality Assurance
Performance Metrics
Process Improvement
Process Maps
Procedure Manuals
Workload Management
Staff Supervision
Training And Development
Escalation Management
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Access

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