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Added 7 days ago
H
Manager Medical Imaging Humboldt and Area
HealthCareersInSask.ca
Humboldt, SK
- Full-time
…functionally within the portfolio and across the organization to support operations. The Manager will develop partnerships and work closely with system and community…
Added 7 days ago
DW
Assistant Manager Quality Assurance
Durabuilt Windows & Doors
AB
- Full-time
…analytical thinking, and leadership to drive quality performance and support business…
Added 7 days ago
Associate Vice-President, Labour and Employee Relations (2026-EX-02)
University of Windsor
Windsor, ON
…faculty associations, academic unions, and administrative and support staff bargaining…
Added 7 days ago
Lab Technician - Biology (2026-13-40)
University of Windsor
Windsor, ON
Our symbol is the bridge; our vista is cross-border; our commitment is local; and our impact is global
Added 7 days ago
Associate Vice-President, Human Resources (2026-EX-01)
University of Windsor
Windsor, ON
…ensuring that HR strategies, policies, programs, and services support the University's academic mission, research enterprise, student success, and institutional…
Added 7 days ago
R
Client Advisor
RBC
Crystal City, MB
- Part-time
Leaders who support your development through coaching and managing opportunities
Added 7 days ago
R
Sr. Administrator - Milvus Trade Capture
RBC
Toronto, ON
- Full-time
Leaders who support your development through coaching and managing opportunities
Added 7 days ago
RE
EOS Principal Software Engineer
Rodan Energy Solutions Inc.
Mississauga, ON
- Full-time
…solutions that help clients reduce energy costs and GHG emissions, support electrification, and enhance grid efficiency. With over 20 years of expertise, we’re trusted by North America’s…
Added 7 days ago
S
Category Management Specialist
Startec
Calgary, AB
- Full-time
…procurement and ERP data to develop category strategies and support sourcing decisions. Maintain category metrics and insights to monitor supplier and category performance and inform…
Added 7 days ago
S
Production Material Coordinator
Startec
Calgary, AB
- Full-time
Work closely with Supervisors, Foremen, and production teams to support schedule execution.
Added 7 days ago
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Senior Specialist, Technical-1
Ontario Health
Toronto, ON
- Full-time
Added 7 days ago
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Registered Nurse – Medicine and Transitional Bed Unit - Part Time - Markham Stouffville Hospital
Oak Valley Health
Markham, ON
- Part-time
12 hr day and night shifts (0730-1930 & 1930-0730) on weekdays, weekends and statutory holidays
Added 7 days ago
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Operator
Dow
Fort Saskatchewan, AB
- Full-time
Ability to work a 12-hour rotating shift schedule and overtime, as required by the facility
Added 7 days ago
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Associate Dentist - Broadway Station
dentalcorp
Vancouver, BC · Broadway Station Dental Centre
- Part-time
…preventive, restorative and cosmetic dentistry, with opportunities to support patients with diverse treatment…
Added 7 days ago
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Contact Centre Representative (Cards, Costco, Remote) - Bilingual (French and English)
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 7 days ago
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Wealth Strategist-Bilingual
CIBC
Montreal, QC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 7 days ago
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Associate, Commercial Banking
CIBC
Kitchener, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 7 days ago
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Regional Compliance Manager
BMO
Waterloo, ON · MARS
- Full-time
Builds awareness, knowledge, and skills and, as necessary, provides communication, practical tools and ongoing support including making presentations, to promote a culture of risk…
Added 7 days ago
BU
Student Affairs Case Coordinator
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
Develop, facilitate and coordinate support plans and services for students who are at-risk of harm to themselves or others;
Added 7 days ago
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Transformation Relationship Manager, Tax Transformation Office (Contract)
BDO
London, ON · Oakville, ON · Ottawa, ON · Toronto, ON
- Full-time
Support exploration and application of AI, automation, workflow redesign, and digital solutions within Tax
Added 7 days ago
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Senior Data Scientist
BDO
Calgary, AB · AB · Halifax, NS
- Full-time
…what matters with purpose, and Do what’s next - shaping how we support our people, serve our clients, and grow…
Added 7 days ago
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Senior Data Scientist
BDO
Vancouver, BC · Kitchener, ON · Oakville, ON · Ottawa, ON · Toronto, ON
- Full-time
…what matters with purpose, and Do what’s next - shaping how we support our people, serve our clients, and grow…
Added 7 days ago
A
Customer Service Experience Representative, Temporary
Aviso
Toronto, ON
- $52,000 to $60,000 CAD / year
- Temporary
Customers and financial advisors call us for questions, help and support for our products. Reporting to the Supervisor, Service Center, the Customer Service Experience Representative is…
Added 7 days ago
MN
Reset Merchandiser
Mosaic North America
Kitchener, ON
- Part-time
…information you provide (for example, your résumé or answers to application questions) to support our hiring team’s review. All hiring decisions include human…
Added 7 days ago
PC
Digital Operations, Senior Associate
PwC Canada
Toronto, ON
- Full-time
…take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help…

Aviso

Customer Service Experience Representative, Temporary

Toronto, ON, Canada

$52,000 to $60,000 CAD / year · Temporary

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $52,000 to $60,000 CAD / year
Job type: Temporary
Apply by: May 4, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

Aviso:

At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso' culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at www.aviso.ca.

The Opportunity:

We're looking to fill an open role with an incredible Customer Service Experience Representative to join our Contact Centre team for 12 months.

We are passionate enablers of financial freedom for all Canadians. We do this by providing a service that is caring, informative, supportive, accurate and timely. We lead by example in all interactions, constantly look for new ways to improve CSX that exceed not just our industry but are leading in any industry. We work collaboratively with each other, take ownership and accountability, and take pride in supporting not only our internal community but the communities in which we operate.

We hire people who love to help others, who understand what drives others, people who are kind, curious and comfortable operating in ambiguity. We hire people who truly believe that service can and should be easy for employees and customers alike. We are looking for people who can always find positives, even in the most difficult times. This is not an easy role, but you will be supported, and it is rewarding. We are not a normal Call Centre and have high respect for our team. Our goals are nothing short of being the best service experience in the world.

Customers and financial advisors call us for questions, help and support for our products. Reporting to the Supervisor, Service Center, the Customer Service Experience Representative is responsible for ensuring our customers receive exceptional service from knowledgeable, passionate people. People who are hardworking and sincerely interested in helping customers are who we are. If this sounds like you, please read on.

Who you are:

You constantly take time to learn about our products and processes because no matter how much training you get there is still so much to learn to become the kind of customer care professional we need and expect
You raise your team-mates up by being an amazing, positive person that can be relied upon
You work hard but also have fun and think it's cool to work for a digital company poised to disrupt an underserviced industry
You take initiative to learn independently and are proud of your ability to improve
Lastly, you think that customer service is nothing less than an amazing job that is an extremely important part of a company's success and is a highly respected role. Because at Aviso, that is what we believe. Customer experience is what we are all about. If you feel the same way, please apply!

What your day looks like:

This role can be summed up in a few simple bullets:

Respond to inquiries via telephone, email, or chat on our products and services in an efficient, compliant, courteous, and professional manner
Provide exceptional customer experience, take initiative to find creative solutions that make each customer's experience feel personal
Act as the primary contact with the client with respect to the resolution of problems and complaints with deep empathy and a solution-focused outlook
Drive continuous improvement by identifying, suggesting and actively participating in process improvement
Understand and apply department operating policies and procedures

Requirements

Your experience and skills:

It helps if you've done this before, so if you have recently worked in a role where you were responsible for helping customers for over a year that is great
If it was for a company that you can say really cared about customers and was known for that, even better
If you were thought of as a top producer there, who was known for getting a lot of work done and leaving a trail of smiling, happy customers, then now we are really talking
If it was in an inbound Contact Centre and/or a retail store, then you are still on track
If you have any experience supporting business to business to consumer (we support credit unions, their members and our own customers) add another check mark
If you have any experience in a digital company, you are really on track
Being able to change is important as our hours can change and so can your schedule
We use computers and other technology to do our jobs. You are technically savvy
Fluent communication skills in English are required and bilingual skills in French are an asset

Industry and Education

A post-secondary education is not required but if you have one in financial administration or services, that's a plus!
Also, a plus, but not required, would be completion of the Investment Funds Course (IFIC) or the Canadian Securities Course (CSC)
Experience in the financial services industry could help, especially if it was with a customer experience leader

Benefits

Why Aviso Wealth?

At Aviso Wealth, you will find a dynamic and inclusive culture that rewards innovation and celebrates success.

Here are a few things that set us apart:

Competitive compensation package that rewards and recognizes individual contributions
Excellent health, dental and insurance benefits to meet the diverse needs of our employees
Generous vacation time, fitness benefit, parental leave top-up options
Matching contributions to our retirement program
Commitment to the continuous improvement of our staff through learning & development and an education assistance program
Regular social events to foster teamwork

Your Information

By submitting your application, you consent to the collection, use, and disclosure of your provided personal information for the purposes of assessing your qualifications and suitability for employment with Aviso. Your information will be handled in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation. Your data may be shared with authorized personnel involved in the recruitment process and retained only as long as necessary to fulfill these purposes or as required by law.

Further information is available on the Privacy link on our Career Page - Privacy Policies

Equal Employment Opportunity

Aviso welcomes and encourages applications from all qualified individuals including persons with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

No recruiters or agencies, please.

Company Overview:

Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and management, and over 1,000 employees. We're building a comprehensive, technology-enabled, client-centric wealth services ecosystem. Our clients include our partners, advisors, and investors. We're a trusted partner for nearly all credit unions across Canada, in addition to a wide range of portfolio managers, investment dealers, insurance and trust companies, and introducing brokers. Our partners depend on Aviso for specific solutions that give them a competitive edge in a rapidly evolving, highly competitive industry. Our investment dealer and mutual fund dealer and our insurance services support thousands of investment advisors. Our asset manager, NEI Investments, specializes in investing responsibly. Our online brokerage, Qtrade Direct Investing®, empowers self-directed investors, and our fully automated investing service, Qtrade Guided Portfolios®, serves investors who prefer a hands-off approach. Aviso Correspondent Partners provides custodial and carrying broker services to a wide range of firms. We have offices in Toronto, Vancouver, and Montreal. Aviso is backed by the collective strength of our owners: the credit union Centrals, Co-operators/CUMIS, and Desjardins. We're proud to power businesses that empower investors.

A career with Aviso means being part of a group of talented, energetic professionals who live their values every day, and belonging to an organization dedicated to your success and career development. If you're looking for interesting and challenging work, at a company committed to its people, apply to join our team.

Salary

This position is posted with an expected salary range of $52,000 - $60,000 CAD annually. Individual compensation packages are based on various factors unique to each candidate and the requirements of the position.

Apply on LinkedIn About employer

More about this job

Responsibilities

Respond to customer and financial advisor inquiries by phone, email, and chat, providing accurate, courteous, compliant support and resolving problems and complaints. Identify and participate in process improvements while applying department policies and procedures.

Requirements

The posting values more than one year of customer-support experience, particularly in an inbound contact centre or retail setting, and experience supporting business-to-business-to-consumer customers is an asset. Candidates should be adaptable to changing schedules, comfortable with technology, and fluent in English; post-secondary education and financial industry credentials are optional assets.

Skills

Customer Service
Customer Experience
Telephone Support
Email Support
Chat Support
Problem Resolution
Complaint Handling
Empathy
Communication
Process Improvement
Policy And Procedure Compliance
Adaptability
Technical Savviness
Teamwork
Initiative
Financial Services

Benefits

Health Benefits
Dental Benefits
Insurance Benefits
Vacation Time
Fitness Benefit
Parental Leave Top-Up
Learning And Development
Education Assistance Program
Social Events

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Experience
Contact Centre
Inbound Support
Telephone Support
Email Support
Chat Support
Financial Services
Wealth Management
Investment Services
Credit Unions
Business-To-Business-To-Consumer
Problem Resolution
Complaint Handling
Process Improvement
Operating Policies And Procedures
Investment Funds Course
Canadian Securities Course
IFIC
CSC
English
French

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Work requirements

Jobs in Canada