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Added 22 mins ago
Associate Product Manager / Associate Game Producer - Casino Games
Hard Rock Digital
Remote, Canada
Full-time · Remote
We’re looking for an Associate Product Manager / Associate Game Producer, Casino Games to help create the next generation of proprietary games for Hard Rock Bet Casino.
Added 22 mins ago
Product Manager/ Game Producer - Casino Games
Hard Rock Digital
Remote, Canada
Full-time · Remote
We’re looking for a Product Manager / Game Producer, Casino Games to help build the next generation of proprietary games for Hard Rock Bet Casino. This is a high impact role combining…
Added 37 mins ago
accommodation services manager
The Glengate Hotel & Suites
Niagara Falls, ON
Full-time
Develop and implement policies and procedures for daily operations
Added 37 mins ago
Manager, Collections
Rogers Bank
Bracebridge, ON
Full-time
Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver strategic initiatives.
Added 37 mins ago
Food & Beverage Porter (Part Time)
Fairmont Hotels & Resorts
Edmonton, AB
$17.04 to $18.04 CAD / hour
Reporting to the Assistant Restaurant Manager, responsibilities and essential job functions include but are not limited to the following:
Added 37 mins ago
Manager, Collections
Rogers Bank
Toronto, ON · Etobicoke, ON
Full-time
Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver strategic initiatives.
Added 37 mins ago
Manager, Collections
Rogers Bank
Rocky View No 44, AB · Rocky View County, AB
Full-time
Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver strategic initiatives.
Added 1 hour ago
Food Service Associate
Dexterra Group
Victoria, BC
Full-time
As a Food Services Associate / Cook, reporting to the Chef Manager, you will perform a variety of customer service based tasks within the food services function. This position requires…
Added 1 hour ago
Supply Chain Specialist (Aftermarket Vendor Strategy)
Bombardier
Dorval, QC
Full-time
Support commodity manager in the performance development plan process.
Added 1 hour ago
Finance Manager - China
Gecko Alliance
L'Ancienne-Lorette, QC · Québec, Quebec
Full-time
The Divisional Financial Controller is responsible for the accounting operations and financial control of the China distribution division, which operates primarily on a drop-ship model…
Added 2 hours ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Internship
Communicates issues and concerns to the Manager.
Added 2 hours ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Internship
Communicates issues and concerns to the Manager.
Added 2 hours ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Full-time
Communicates issues and concerns to the Manager.
Added 2 hours ago
restaurant assistant manager
Asian Pear Buffet
Kelowna, BC
Full-time
Plan, organize, direct, control and evaluate daily operations
Added 2 hours ago
Clinic Nurse, CARE Program - BC Women’s Hospital + Health Centre
Provincial Health Services Authority
Vancouver, BC
Part-time
In collaboration with the Program Manager, participates in program and/or policy development by providing feedback on nursing policies as requested. Participates and may lead daily workflow…
Added 2 hours ago
Clinic Nurse, CARE Program - BC Women’s Hospital + Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
Full-time
In collaboration with the Program Manager, participates in program and/or policy development by providing feedback on nursing policies as requested. Participates and may lead daily workflow…
Added 2 hours ago
Senior Technical Manager, Geotechnical Engineering
WSP in Canada
BC · British Columbia, Canada
Full-time
Support field operations through leadership in geotechnical investigations, instrumentation, monitoring, construction reviews, and data collection programs.
Added 2 hours ago
Managed Account Program (MAP) Support Specialist
Aviso
Toronto, ON
$60,000 to $70,000 CAD / year
Full-time
We're looking to fill an opening for a Managed Account Program (MAP) Support Specialist to join our Operations team.
Added 2 hours ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Full-time
Communicates issues and concerns to the Manager.
Added 2 hours ago
Enterprise Sales Manager / Gestionnaire de vente entreprise
HPE
Mississauga, ON
Full-time
Enterprise Sales Manager / Gestionnaire de vente entrepriseThis position is newly created and currently vacant. All interested candidates are encouraged to apply.This role has been designed…
Added 2 hours ago
Administrative Assistant 6
City of Saint John
Saint John, NB
Full-time
Reporting to the Manager, Customer Service & Operations in Growth and Community Services, the position is responsible for a variety of administrative duties to provide the necessary support…
Added 2 hours ago
Temporary Administrative Assistant 6 (up to 12 months)
City of Saint John
Saint John, NB
Temporary
Reporting to the Manager, Customer Service & Operations in Growth and Community Services, the position is responsible for a variety of administrative duties to provide the necessary support…
Added 2 hours ago
Building Operator
Dexterra Group
Toronto, ON
Full-time
Reporting directly to the Property Manager, the Building Operator maintains mechanical and electrical equipment such as, heat pumps, boilers, air handlers, fire system.
Added 2 hours ago
Director, Sales - FSOP
Coca-Cola Canada Bottling Limited
Toronto, ON
Full-time
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 2 hours ago
assistant manager, restaurant
Harvey's
Sarnia, ON
Full-time

Aviso

Managed Account Program (MAP) Support Specialist

Toronto, ON, Canada

Pay: $60,000 to $70,000 CAD / year
Job type: Full-time
Apply by: Mar 19, 2027
Posting language: English
Posted: Aug 26, 2026

Apply About employer

Applications open in a new tab.

Original job description

Aviso:

At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso' culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at www.aviso.ca.

The Opportunity:

We're looking to fill an opening for a Managed Account Program (MAP) Support Specialist to join our Operations team.

Reporting to the Supervisor, New Accounts the MAP Support Specialist is responsible for the service & day to day operational support of Aviso's Separately Managed Account (SMA) programs and other investment management solutions.

The role requires consistent delivery of outstanding service for clients, team members, and related parties by handling all administration duties for managed accounts with minimal supervision while maintaining a high degree of accuracy and timeliness.

Leadership qualities are essential as you will be responsible for processing and managing all client account inquiries in accordance with operational procedures, company policies, and industry regulations.

As oneaviso:

We Care - You do the right thing for clients, partners and colleagues. You build trusted relationships, champion service excellence, and contribute to a culture where people feel valued and supported
We Dare -You challenge the status quo with bold ideas and fresh perspectives. You embrace change, seek opportunities to innovate and are comfortable exploring new ways of working
We Share - You collaborate openly and build meaningful relationships. You seek out diverse perspectives, share your knowledge and work together to help colleagues, clients and partners succeed
We Deliver - You take ownership of your work, honour your commitments and focus on delivering meaningful results. You hold yourself accountable and continuously look for ways to improve

What your day looks like:

Handle email and phone inquiries from internal and external stakeholders to manage client accounts in a timely, efficient, compliant, and professional manner
Process and coordinate various duties within department and other shared services such as investment instructions, account set ups, updates, transfers, redemptions and contributions
Execute discretionary trades to support redemptions and contributions requests
Act as the primary contact for internal and external stakeholders with respect to the resolution of problems and complaints by initiating an investigation, recording details, referring to the relevant departments and conducting appropriate follow-ups
Provide guidance and support on procedures, forms, and practices within the SMA program to ensure advisors are successful with product implementation and account maintenance needs
Assist with monthly fee-billing
Provide support to the Supervisor through analysis of departmental trends and preparation of various reports such as volume & escalation tracking to ensure delivery of service standards

Requirements

Your experience and skills:

Post-secondary education in a related field (e.g., a degree, diploma, or certificate in Business or Finance)
Successful completion of the Canadian Investment Regulatory Exam (CIRE) or equivalent
Exceptional customer service skills with a minimum of 5 years' customer service experience; 2-3 years of which are within the financial services industry (or equivalent), preferably serving high net worth clientele
Excellent time management and organizational skills with proven ability to work well under pressure and meet deadlines
Excellent communication and interpersonal skills
Working experience with Portfolio Management software, Bloomberg or Morningstar preferred
Fluent communication skills in English are required and bilingual skills in French are an asset
Strong Knowledge of Microsoft Office (Outlook, Excel, Word)
Self-motivated, results oriented with strong attention to detail and accuracy
Proven ability to identify and resolve issues to the satisfaction of all parties

Benefits

Why Aviso?

At Aviso, you will find a dynamic and inclusive culture that rewards innovation and celebrates success.

Here are a few things that set us apart:

Competitive compensation package that rewards and recognizes individual contributions
Excellent health, dental and insurance benefits to meet the diverse needs of our employees
Generous vacation time, fitness benefit, parental leave top-up options
Matching contributions to our retirement program
Commitment to the continuous improvement of our staff through learning & development and an education assistance program
Regular social events to foster teamwork

Your Information

By submitting your application, you consent to the collection, use, and disclosure of your provided personal information for the purposes of assessing your qualifications and suitability for employment with Aviso. Your information will be handled in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation. Your data may be shared with authorized personnel involved in the recruitment process and retained only as long as necessary to fulfill these purposes or as required by law.

Further information is available on the Privacy link on our Career Page - Privacy Policies

Equal Employment Opportunity

Aviso welcomes and encourages applications from all qualified individuals including persons with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

No recruiters or agencies, please.

Company Overview:

Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and management, and over 1,000 employees. We're building a comprehensive, technology-enabled, client-centric wealth services ecosystem. Our clients include our partners, advisors, and investors. We're a trusted partner for nearly all credit unions across Canada, in addition to a wide range of portfolio managers, investment dealers, insurance and trust companies, and introducing brokers. Our partners depend on Aviso for specific solutions that give them a competitive edge in a rapidly evolving, highly competitive industry. Our investment dealer and mutual fund dealer and our insurance services support thousands of investment advisors. Our asset manager, NEI Investments, specializes in investing responsibly. Our online brokerage, Qtrade Direct Investing®, empowers self-directed investors, and our fully automated investing service, Qtrade Guided Portfolios®, serves investors who prefer a hands-off approach. Aviso Correspondent Partners provides custodial and carrying broker services to a wide range of firms. We have offices in Toronto, Vancouver, and Montreal. Aviso is backed by the collective strength of our owners: the credit union Centrals, Co-operators/CUMIS, and Desjardins. We're proud to power businesses that empower investors.

A career with Aviso means being part of a group of talented, energetic professionals who live their values every day, and belonging to an organization dedicated to your success and career development. If you're looking for interesting and challenging work, at a company committed to its people, apply to join our team.

Salary

This position is posted with an expected salary range of $60,000 - $70,000 CAD annually. Individual compensation packages are based on various factors unique to each candidate and the requirements of the position.

Apply About employer

More about this job

Responsibilities

Provide operational support and administration for Separately Managed Account (SMA) programs, including processing investment instructions and executing discretionary trades. Act as the primary contact for stakeholders to resolve account inquiries and complaints while assisting with fee-billing and departmental reporting.

Requirements

Requires a post-secondary degree or diploma in Business or Finance and successful completion of the Canadian Investment Regulatory Exam (CIRE). Candidates need at least 5 years of customer service experience, with 2-3 years specifically within the financial services industry.

Skills

Customer Service
Financial Services
Time Management
Organizational Skills
Interpersonal Communication
Portfolio Management Software
Bloomberg
Morningstar
Microsoft Office
Attention To Detail
Problem Resolution
Account Administration

Benefits

Health insurance
Dental insurance
Insurance benefits
Generous vacation time
Fitness benefit
Parental leave top-up options
Learning & development
Education assistance program
Regular social events

Visa sponsorship

Not detected in the job text

Keywords

Managed Account Program
SMA
Separately Managed Account
CIRE
Canadian Investment Regulatory Exam
Wealth Management
Portfolio Management
Bloomberg
Morningstar
Microsoft Excel
Financial Services
Discretionary Trades
Account Maintenance
Investment Instructions
High Net Worth Clientele
Compliance
Fee-billing

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