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Added 1 min ago
FG
IT Project Coordinator
Flynn Group of Companies
Mississauga, ON
- $65,000 to $80,000 CAD / year
- Full-time
Prior experience in IT service delivery an asset
Added 1 min ago
SJ
Store Manager - Peoples Jewellers - Lansdowne Place
Signet Jewelers
Peterborough, ON
- Full-time
Reporting to the District Manager (DM), the Store Manager (SM) will lead the day-to-day operations of a single store to achieve all sales, profitability, customer satisfaction, inventory…
Added 1 min ago
BH
Mechanical Division Manager - Generation Engineering
BC Hydro
Burnaby, BC
- $158,900 to $200,900 CAD / year
- Full-time
The Engineering Division Manager leads and oversees Generation Stations Mechanical Engineering Division across 5 teams that together comprise approximately 50 professional, technical, and…
Added 1 min ago
MT
Customer Service Representative
MXA Talent Solutions
Saint-Hyacinthe, QC · St-Hyacinthe, QC
- Full-time
MXA Talent Solutions recrute un(e) Agent(e) service client II pour un environnement manufacturier établi à Saint-Hyacinthe, au Québec. Ce poste convient à une personne bilingue en service à…
Added 1 min ago
W
Sr Manager, Event Production & Creative Operations
Wynford
Toronto, ON
- Full-time
Reporting to the Executive Creative Director, the Senior Manager, Event Production & Creative Operations helps lead the day-to-day planning, coordination, and delivery of creative and…
Added 1 min ago
DU
Manager, Strategic Operations Grants and Contracts
Dalhousie University
Halifax, NS
- Full-time
…Reporting to the Managing Director, Research Services, the Manager, Strategic Operations Grants and Contracts provides strategic leadership to assess complex processes, identify…
Added 1 min ago
GC
Manager, Service Centre
Grainger Canada
Montreal, QC
- Full-time
Grow revenue and market share by developing a strategic plan with the sales team and market manager to meet or exceed incremental sales growth expectations. That includes owning the service…
Added 2 mins ago
Product Manager
Dye & Durham Talent Team
Toronto, ON
The Product Manager, Due Diligence & Legal Filings, is responsible for driving the strategic vision, roadmap, and delivery of key Canadian products within the Unity platform. Reporting to…
Added 2 mins ago
O
Research Associate
Onda
PE · Victoria, Prince Edward Island
- $60,000 to $72,000 CAD / year
- Full-time
…supporting services and operations. Reporting to the Laboratory Manager, the successful candidate will be an integral member of the dry lab team, contributing to efficient service delivery…
Added 2 mins ago
O
Laboratory Manager
Onda
PE · Victoria, Prince Edward Island
- $65,000 to $74,000 CAD / year
- Full-time
We are seeking a Laboratory Manager to play a significant role in the Laboratory Technologies Department overseeing services and operations. The successful candidate will report to the…
Added 2 mins ago
Meat - Meat Cutter
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Red Deer, AB
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised/affiliate store locations. Sobeys Capital…
Added 2 mins ago
In Store Bakery - Baker
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Red Deer, AB
Provide customers with friendly and professional service. Under the direction of the Bakery Manager, prepare baking products for customer purchases. Actively contribute to an environment of…
Added 2 mins ago
Supervisor
JD Sports / Livestock / Size?
AB
…global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and…
Added 2 mins ago
Financial Services - Business Office
The Jim Pattison Auto Group
Victoria, BC
…bring strong work ethic, energy, and a passion for customer…
Added 2 mins ago
FT - Human Resource Business Partner
Connective
BC
People are at the core of Connective's success. The HR Business Partner is the primary HR resource for the Service Delivery VP and their leadership team. This is not a generalist role and…
Added 2 mins ago
Health Records Clerk - Health Information
Women's College Hospital
Toronto, ON
Two exciting Regular Part-Time opportunities as a Health Records Clerk exists in the Health Information Department reporting to the Manager.
Added 17 mins ago
B
Lifecycle Marketing Manager, Business Banking
BMO
Toronto, ON · BMOPLACE
- Full-time
The Lifecycle Marketing Manager, Business Banking is accountable for executing marketing strategies to help drive business objectives for Canadian Business Banking customer onboarding,…
Added 17 mins ago
PA
Community & Social Media Specialist
Pulp and Press
London, ON
- Full-time
…You’ll work closely with the Marketing Director, Senior Customer Service Manager, Graphic Designers, and Operations to keep Protein Candy engaging and customers of both brands…
Added 17 mins ago
Production Manager - Aviva AutoCare Centre
Aviva
Cambridge, ON · Toronto, ON
Collaborate with internal stakeholders to continuously improve service delivery and customer satisfaction.
Added 17 mins ago
FG
Senior Mobile Developer
Flynn Group of Companies
Mississauga, ON
- Full-time
…Developer to work from our Mississauga location reporting to Manager, Custom…
Added 17 mins ago
N
Customer Project Manager
Nokia
Ottawa, ON
- Full-time
…within planned scope. Covers management of risks that affect the delivery of project…
Added 17 mins ago
SC
shift supervisor - Store# 04537, EVERGREEN VILLAGE - 162 & EVERSYDE
Starbucks Coffee Company
Calgary, AB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 17 mins ago
SC
shift supervisor - Store# 04764, UPPER CANADA MALL
Starbucks Coffee Company
Newmarket, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 17 mins ago
SC
shift supervisor - Store# 04847, BEVERLY CORNERS @TRANS CAN HWY
Starbucks Coffee Company
Duncan, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 17 mins ago
SC
shift supervisor - Store# 50007, WASAGA BEACH
Starbucks Coffee Company
Wasaga Beach, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…

Aviso

Manager, Technology Application Support

Toronto, ON, Canada

$110,000 to $125,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $110,000 to $125,000 CAD / year
Job type: Full-time
Apply by: Apr 5, 2027
Posting language: English
Posted: Sep 12, 2026

Original job description

Aviso:

At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso' culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at www.aviso.ca.

The Opportunity:

We're looking to fill an opening for Manager, Technology Application Support to join our Technology Support Services team.

Reporting to the Director, Technology Support Services the Manager, Technology Application Support is responsible for leading and managing a team of IT professionals who provide technical support and maintenance for the company's application systems. This role is responsible for ensuring the availability, reliability, and stability of business applications while ensuring high levels of customer satisfaction and meeting service level agreements (SLAs).

As oneaviso:

We Care - You do the right thing for clients, partners and colleagues. You build trusted relationships, champion service excellence, and contribute to a culture where people feel valued and supported
We Dare -You challenge the status quo with bold ideas and fresh perspectives. You embrace change, seek opportunities to innovate and are comfortable exploring new ways of working
We Share - You collaborate openly and build meaningful relationships. You seek out diverse perspectives, share your knowledge and work together to help colleagues, clients and partners succeed
We Deliver - You take ownership of your work, honour your commitments and focus on delivering meaningful results. You hold yourself accountable and continuously look for ways to improve

What your day looks like:

Manage and lead a team of IT professionals responsible for application support, maintenance, and monitoring
Develop and implement strategies for the effective use of applications, systems, and data to support business goals
Ensure that all application support requests are addressed in a timely and effective manner and are properly documented
Work with application development teams to ensure proper system design and implementation, ensuring that applications are supportable and meet business requirements
Develop and maintain policies, procedures, and best practices for application support and maintenance
Participate in the evaluation and selection of new applications and technology solutions, and assist in the implementation of these solutions
Manage relationships with third-party vendors and service providers to ensure effective support and maintenance of systems and applications
Work with the IT leadership team to develop and manage the departmental budget
Develop and maintain key performance indicators (KPIs) and service level agreements (SLAs) to measure the effectiveness of application support and maintenance services
Mentor and develop team members to ensure they have the necessary skills and knowledge to provide effective application support and maintenance services
Develop and maintain relationships with clients to understand their business needs and ensure that service delivery meets their expectations
Hire, train, and develop team members to ensure they have the necessary skills and knowledge to provide effective service delivery

Requirements

Your experience and skills:

Bachelor's degree in Computer Science, Information Technology, or related field
5+ years of experience in IT application support or related field
3+ years of experience anaging and leading teams of IT professionals
Knowledge of ITIL and service management best practices
Strong project management and organizational skills
Excellent communication and interpersonal skills
Demonstrated ability to work collaboratively with cross-functional teams
Fluent communication skills in English are required and bilingual skills in French are an asset

Benefits

Why Aviso?

At Aviso, you will find a dynamic and inclusive culture that rewards innovation and celebrates success.

Here are a few things that set us apart:

Competitive compensation package that rewards and recognizes individual contributions
Excellent health, dental and insurance benefits to meet the diverse needs of our employees
Generous vacation time, fitness benefit, parental leave top-up options
Matching contributions to our retirement program
Commitment to the continuous improvement of our staff through learning & development and an education assistance program
Regular social events to foster teamwork

Your Information

By submitting your application, you consent to the collection, use, and disclosure of your provided personal information for the purposes of assessing your qualifications and suitability for employment with Aviso. Your information will be handled in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation. Your data may be shared with authorized personnel involved in the recruitment process and retained only as long as necessary to fulfill these purposes or as required by law.

Further information is available on the Privacy link on our Career Page - Privacy Policies

Equal Employment Opportunity

Aviso welcomes and encourages applications from all qualified individuals including persons with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

No recruiters or agencies, please.

Company Overview:

Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and management, and over 1,000 employees. We're building a comprehensive, technology-enabled, client-centric wealth services ecosystem. Our clients include our partners, advisors, and investors. We're a trusted partner for nearly all credit unions across Canada, in addition to a wide range of portfolio managers, investment dealers, insurance and trust companies, and introducing brokers. Our partners depend on Aviso for specific solutions that give them a competitive edge in a rapidly evolving, highly competitive industry. Our investment dealer and mutual fund dealer and our insurance services support thousands of investment advisors. Our asset manager, NEI Investments, specializes in investing responsibly. Our online brokerage, Qtrade Direct Investing®, empowers self-directed investors, and our fully automated investing service, Qtrade Guided Portfolios®, serves investors who prefer a hands-off approach. Aviso Correspondent Partners provides custodial and carrying broker services to a wide range of firms. We have offices in Toronto, Vancouver, and Montreal. Aviso is backed by the collective strength of our owners: the credit union Centrals, Co-operators/CUMIS, and Desjardins. We're proud to power businesses that empower investors.

A career with Aviso means being part of a group of talented, energetic professionals who live their values every day, and belonging to an organization dedicated to your success and career development. If you're looking for interesting and challenging work, at a company committed to its people, apply to join our team.

Salary

This position is posted with an expected salary range of $110,000 - $125,000 CAD annually. Individual compensation packages are based on various factors unique to each candidate and the requirements of the position.

Apply About employer

More about this job

Responsibilities

Lead a team responsible for application support, maintenance, and monitoring, ensuring business applications remain available, reliable, and stable while meeting service levels and customer expectations. Develop support practices and performance measures, coordinate with development teams and vendors, manage budgets and technology implementations, and mentor team members.

Requirements

A bachelor's degree in Computer Science, Information Technology, or a related field is required, along with at least five years of experience in IT application support or a related field and at least three years leading IT professionals. Candidates should know ITIL and service management best practices and demonstrate project management, organizational, communication, interpersonal, and collaborative skills; English fluency is required, while French is an asset.

Skills

Application Support
Team Leadership
IT Service Management
ITIL
Project Management
Organizational Skills
Communication
Interpersonal Skills
Cross-Functional Collaboration
Vendor Management
Performance Measurement
Application Maintenance
Customer Service
Budget Management
Team Development

Benefits

Competitive Compensation
Health Benefits
Dental Benefits
Insurance Benefits
Generous Vacation Time
Fitness Benefit
Parental Leave Top-Up
Learning And Development
Education Assistance Program
Social Events

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Application Maintenance
Application Monitoring
Business Applications
IT Support
ITIL
Service Management
Service Level Agreements
Key Performance Indicators
Project Management
Vendor Management
Third-Party Service Providers
Application Development
System Design
Technology Solutions
Business Requirements
Budget Management
Customer Satisfaction
Service Delivery
Team Leadership
Team Development
Wealth Management
Financial Services
Data
Cross-Functional Teams

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