Find work in Canada.

323,755 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
Workforce Curriculum Consultant
Government of Manitoba
Winnipeg, MB
Full-time
The Workforce Curriculum Consultant provides strategic leadership and subject matter expertise to support workforce development, training, certification, and qualification standards within…
Added 11 mins ago
Consultant, Student Success and Community Engagement
Government of Manitoba
Winnipeg, MB
Full-time
…Early Childhood Learning is seeking to fill a regular full time Consultant, Student Success and Community Engagement…
Added 11 mins ago
Area Parts & Service Manager - Quebec Zone
Toyota Canada Inc.
Brossard, QC
Full-time
Professional growth and development programs to help advance your career
Added 1 hour ago
Java Software Engineer
Genpact
Montreal, QC
$70,000 to $80,000 CAD / year
Full-time
Inviting applications for the role of Principal Consultant, Java
Added 1 hour ago
Team Manager, Disability Intervention Services
The Canada Life Assurance Company
Langley (District), BC · Langley, Brit
Recruiting of new staff, and oversight of new staff development throughout the orientation, training and mentoring period.
Added 1 hour ago
Principal Process Automation Engineer
Worley
Vancouver, BC
Full-time
Demonstrated experience with control and automation specifications, SOW development, RFQs, and technical bid evaluations in owner or consultant roles.
Added 1 hour ago
Technical Architect Director - PubSec - Mulesoft Canada
Emplo Inc.
Gatineau, QC
Full-time
Candidates are not required to hold an active clearance at the time of application or interview; however, the successful candidate must be a Canadian citizen and eligible to obtain…
Added 1 hour ago
Coordinator - Labour Relations
Centre de services scolaire Marguerite-Bourgeoys - CSSMB
Montreal, QC
Full-time
At the heart of the action, you will act as a consultant to managers by assisting them in managing labour relations issues. Through your leadership, analytical skills, and interpersonal…
Added 1 hour ago
Associate Technical Consultant
Worley
Sudbury, ON · Toronto, ON · Sarnia, ON · Markham, ON · Pickering, ON · Vancouver, BC · Edmonton, AB · Calgary, AB · Greater Sudbury, ON,CA
Full-time
Demonstrated experience with control and automation specifications, SOW development, RFQs, and technical bid evaluations in owner or consultant roles.
Added 2 hours ago
Advanced Implementation Consultant
Staffbase
Toronto, ON
We are looking for an Advanced Implementation Consultant to use their delivery and technology expertise for client implementations of Staffbase. You have worked for several years as a…
Added 2 hours ago
Advanced Implementation Consultant
Staffbase
Canada
We are looking for an Advanced Implementation Consultant to use their delivery and technology expertise for client implementations of Staffbase. You have worked for several years as a…
Added 2 hours ago
Workday HCM Senior Consultant
BDO
Toronto, ON
Full-time
As a Senior Consultant in our Workday practice, you will play a key role in delivering end-to-end Workday implementations as part of broader Human Capital Management (HCM) transformations.…
Added 2 hours ago
Workday Finance Senior Consultant
BDO
Toronto, ON
Full-time
As a Senior Consultant in our Workday practice, you will play a key role in delivering end-to-end Workday implementations as part of broader Finance transformations. You will combine…
Added 2 hours ago
Python/SQL Developer - Consultant
Akkodis
Toronto, ON
Contract
Note: Client is seeking a hands-on Python Developer focused on coding, application development, and database queries, rather than data engineering or data modeling.
Added 2 hours ago
Développeur Full Stack (Java, Angular) / Full Stack Developer (Java, Angular)
Akkodis
Montreal, QC
Contract
Akkodis is seeking an experienced Full Stack Developer (Java, Angular) Consultant to support the development, enhancement, and maintenance of enterprise applications within a dynamic…
Added 2 hours ago
Principal Consultant, Impact Assessment
ERM
Toronto, ON · Ottawa, ON
$109,900 to $147,300 CAD / year
Full-time
ERM is seeking an Ontario‑based Principal Consultant, Impact Assessment to help guide clients' capital projects in Eastern Canada through their regulatory and permitting journey, from early…
Added 2 hours ago
Solar Sales Consultant
Solve Energy
Kelowna, BC
Full-time
We are looking for an experienced Solar Sales Consultant who is passionate about sales, enjoys working directly with customers, and wants to build a high-income career.
Added 2 hours ago
Senior Consultant, Workday HCM
BDO Canada
Toronto, ON
Full-time
As a Senior Consultant in our Workday practice, you will play a key role in delivering end-to-end Workday implementations as part of broader Human Capital Management (HCM) transformations.…
Added 2 hours ago
Distribution Engineer
Primary Engineering and Construction
Burnaby, BC
Reviewing engineering consultant drawings such as civil, buildings electrical, landscape, and architectural to coordinate and eliminate design conflicts.
Added 2 hours ago
Consultant Employee Experience
Chartwell
Mississauga, ON
Full-time
The Employee Experience Consultant (EEC) supports the business strategy and operating objectives of their assigned platform by providing employee and labour relations support, guidance and…
Added 3 hours ago
Training Consultant
Canadian Nuclear Laboratories
Chalk River, ON
Full-time
…engaging training experiences? Can you see yourself leading the development of complex training programs, conducting training needs analyses, creating impactful learning resources including…
Added 3 hours ago
Senior Business Analyst
Manulife
Toronto, ON
Full-time
Act as SME and Consultant to Treasury Operations and BU teams to identify opportunities to address business issues and alignment with Treasury strategies
Added 3 hours ago
Senior Consultant, Infrastructure Cost & Commercial (Estimating)
Turner & Townsend
Toronto, ON
Full-time
…responsibility, build strong client relationships, support the development of junior team members, and contribute to the continued growth and success of the…
Added 3 hours ago
Senior Consultant, Valuation & Modelling
Deloitte
Toronto, ON
Full-time
As a Senior Consultant, you will have the opportunity to work across a full range of services. That said,if you asked one of our current Consultants and Senior Consultants about the type of…
Added 3 hours ago
Consultant - T&T & OpN Quality & Risk Management Operations
Deloitte
Toronto, ON
Full-time
Support the development and improvement of quality and risk programs, tools, and processes for leaders and practitioners

Aviso

Senior Service Designer

Toronto, ON, Canada

Pay: $95,000 to $105,000 CAD / year
Job type: Full-time
Apply by: Oct 31, 2026
Experience: 6+ years of experience in a Service Design, User Research, Design Strategy, or similar field
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

Aviso:

At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso' culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at www.aviso.ca.

The Opportunity:

We're looking to fill an opening for a Senior Service Designer to join our Client Experience team.

Reporting to the Director, Service Design, the Senior Service Designer is responsible for leading complex CX initiatives and managing a portfolio of strategic customer journeys across Aviso. You are a trusted consultant who partners with business leaders to align customer needs, business priorities and organizational goals to drive meaningful change. You apply advanced design methodologies and systems thinking to uncover opportunities, guide cross-functional teams, and influence decisions that improve customer and employee experiences.

As oneaviso:

We Care - You do the right thing for clients, partners and colleagues. You build trusted relationships, champion service excellence, and contribute to a culture where people feel valued and supported

We Dare -You challenge the status quo with bold ideas and fresh perspectives. You embrace change, seek opportunities to innovate and are comfortable exploring new ways of working

We Share - You collaborate openly and build meaningful relationships. You seek out diverse perspectives, share your knowledge and work together to help colleagues, clients and partners succeed

We Deliver - You take ownership of your work, honour your commitments and focus on delivering meaningful results. You hold yourself accountable and continuously look for ways to improve

What your day looks like:

Lead complex and strategically important Service Design initiatives across priority journeys, business lines, or enterprise initiatives
Design and lead advanced discovery initiatives that address ambiguous business challenges: co-ordinate participants, design research plans, facilitate sessions, analyze and synthesize data, and uncover strategic opportunities
Translate complex evidence into compelling stories, strategic recommendations and service design artifacts such as vision statements, personas, ecosystem maps, experience maps, and service blueprints to build empathy and support senior-level decision-making
Facilitate workshops and align senior stakeholders on CX priorities and investments: facilitate problem framing and design sprints, simulate new service experiences, lead experience feedback collection for product pilots and inform future state experience direction
Mentor designers and cross-functional partners while providing strategic service design expertise across the organization
Serve as a role model and advisor, elevating customer centricity, inclusive design and design maturity across the organization
Contribute to and help lead improvements to service design practices, standards, methodologies, and journey management capabilities

Requirements

Your experience and skills:

A Bachelor's degree in Design, Human Computer Interaction, Human Factors, Psychology or related area. Graduate degree preferred
6+ years of experience in a Service Design, User Research, Design Strategy, or similar field
Expert-level knowledge of human-centered design, systems thinking, design thinking, and service design is required
Expertise in both fundamental and advanced service design methods such as problem definition, vision-framing, co-design sprints, and service prototyping - with a portfolio showing measurable impact on customer, employee or business outcomes
Proficient with journey management, insight management and service design platforms (e.g. TheyDo, Dovetail, UserTesting, Figma, Miro, Dscout)
Demonstrated ability to lead complex, cross-functional CX initiatives from discovery to implementation planning, shaping business decisions, product roadmaps and service improvements
Advanced facilitation, consulting, storytelling, and executive presentation skills
Proven experience influencing DIrector, VP, and senior leadership decision-making
Self-motivated, highly organized and confident working in a complex and dynamic organization
Experience mentoring designers and contributing to practice development
Fluent communication skills in English are required and bilingual skills in French are an asset
Experience in the financial or wealth management industry is a plus

Benefits

Why Aviso Wealth?

At Aviso Wealth, you will find a dynamic and inclusive culture that rewards innovation and celebrates success.

Here are a few things that set us apart:

Competitive compensation package that rewards and recognizes individual contributions
Excellent health, dental and insurance benefits to meet the diverse needs of our employees
Generous vacation time, fitness benefit, parental leave top-up options
Matching contributions to our retirement program
Commitment to the continuous improvement of our staff through learning & development and an education assistance program
Regular social events to foster teamwork

Your Information

By submitting your application, you consent to the collection, use, and disclosure of your provided personal information for the purposes of assessing your qualifications and suitability for employment with Aviso. Your information will be handled in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation. Your data may be shared with authorized personnel involved in the recruitment process and retained only as long as necessary to fulfill these purposes or as required by law.

Further information is available on the Privacy link on our Career Page - Privacy Policies

Equal Employment Opportunity

Aviso welcomes and encourages applications from all qualified individuals including persons with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

No recruiters or agencies, please.

Company Overview:

Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and management, and over 1,000 employees. We're building a comprehensive, technology-enabled, client-centric wealth services ecosystem. Our clients include our partners, advisors, and investors. We're a trusted partner for nearly all credit unions across Canada, in addition to a wide range of portfolio managers, investment dealers, insurance and trust companies, and introducing brokers. Our partners depend on Aviso for specific solutions that give them a competitive edge in a rapidly evolving, highly competitive industry. Our investment dealer and mutual fund dealer and our insurance services support thousands of investment advisors. Our asset manager, NEI Investments, specializes in investing responsibly. Our online brokerage, Qtrade Direct Investing®, empowers self-directed investors, and our fully automated investing service, Qtrade Guided Portfolios®, serves investors who prefer a hands-off approach. Aviso Correspondent Partners provides custodial and carrying broker services to a wide range of firms. We have offices in Toronto, Vancouver, and Montreal. Aviso is backed by the collective strength of our owners: the credit union Centrals, Co-operators/CUMIS, and Desjardins. We're proud to power businesses that empower investors.

A career with Aviso means being part of a group of talented, energetic professionals who live their values every day, and belonging to an organization dedicated to your success and career development. If you're looking for interesting and challenging work, at a company committed to its people, apply to join our team.

Salary

This position is posted with an expected salary range of $95,000 - $105,000 CAD annually. Individual compensation packages are based on various factors unique to each candidate and the requirements of the position.

Apply About employer

More about this job

Responsibilities

Lead complex service design initiatives and strategic customer journeys, from discovery and research through synthesis, recommendations, and implementation planning. Advise and align senior stakeholders, facilitate workshops, mentor colleagues, and strengthen service design practices and customer-centricity across the organization.

Requirements

Requires a bachelor's degree in Design, Human-Computer Interaction, Human Factors, Psychology, or a related field, and at least six years of relevant experience; a graduate degree is preferred. Candidates need advanced service design and research expertise, a portfolio demonstrating measurable impact, strong facilitation and executive communication skills, and experience leading cross-functional initiatives and mentoring designers.

Skills

Service Design
Human-Centered Design
Systems Thinking
Design Thinking
User Research
Journey Management
Insight Management
Workshop Facilitation
Co-Design
Service Prototyping
Strategic Storytelling
Stakeholder Management
Executive Presentations
Cross-Functional Leadership
Inclusive Design
Mentoring

Benefits

Competitive Compensation
Health Benefits
Dental Benefits
Insurance Benefits
Vacation Time
Fitness Benefit
Parental Leave Top-Up
Learning And Development
Education Assistance
Social Events

Visa sponsorship

Not detected in the job text

Keywords

Service Design
Customer Experience
Human-Centered Design
Systems Thinking
Design Thinking
User Research
Design Strategy
Journey Management
Insight Management
Service Blueprint
Experience Mapping
Ecosystem Mapping
Personas
Co-Design Sprints
Service Prototyping
Design Research
Workshop Facilitation
Figma
Miro
Dovetail
UserTesting
Dscout
Financial Services
Wealth Management
Inclusive Design
Cross-Functional Collaboration
Executive Presentations
Product Roadmaps
English
French

Report this job