Find work in Canada.

322,621 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 12 mins ago
SYSTEMS INTEGRATOR 1
City of Toronto
Toronto, ON
As a Systems Integrator 1, reporting to the Senior Systems Integrator, you will provide services across the application lifecycle, including business and system requirements analysis,…
Added 1 hour ago
Transmission Line Design Engineer
AltaLink
Calgary, AB
Full-time
The position requires senior-level expertise in project scoping, design, implementation, technical decision-making, construction support and final acceptance. The role also requires the…
Added 2 hours ago
Integration Designer
Donna Cona
Ottawa, ON
Full-time
Ideal profile: A senior integration analyst or designer who writes specifications for others to build from. This is a design and documentation role, not a coding role.
Added 4 hours ago
Sr Game Designer
Haven Studios Inc
Montreal, QC
Full-time
We are looking for an experienced Senior Game Designer with a highly structured, analytical mindset to own the progression systems, player lifecycle, and economic health of our upcoming…
Added 4 hours ago
Process Mechanical Designer - Revit
Brown and Caldwell
Vancouver, BC
Full-time
Brown and Caldwell (BC), a leading environmental engineering firm, has an exciting opportunity for a Process Mechanical Designer to join our team. You will work directly with senior process…
Added 5 hours ago
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
Full-time
The Senior Designer, Development (Electrical) will be a key contributor to these product development teams, responsible for designing and delivering robust, safe and reliable electrical…
Added 6 hours ago
Part-Time Senior Line Editor Position
Jewish Federation of British Columbia (JFBC)
BC · West Vancouver, BC
Part-time
…alongside an Editorial Committee of community volunteers, a graphic designer/typesetter, volunteer and community writers, and the JSABC team to produce a magazine that informs, entertains,…
Added 6 hours ago
Intermediate CAD Designer - Water/Wastewater
R.J. Burnside & Associates Limited
Stoney Creek, NB
Full-time
We are looking for an experienced Intermediate REVIT/CAD Designer with 8 - 12+ years’ experience to join our passionate and engaged Vertical Water & Wastewater team. Based in one of our…
Added 6 hours ago
Senior Designer, Optoelectronics
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
Full-time
IMAX is seeking a Senior Optoelectronics Engineer to play a key role in the research, development, validation, and continuous improvement of next-generation entertainment technologies. This…
Added 7 hours ago
Senior Sound Technical Designer
Hasbro
Quebec, QC
Full-time
We are looking for a Senior Technical Sound Designer to join our digital game team at Wizards of the Coast. This role is anticipated to be a hybrid work position, with some work on-site and…
Added 7 hours ago
Senior Controls Designer
Salas O'Brien
Canada
Full-time
Senior Controls Designer – Data Centre Projects (Canada)
Added 7 hours ago
Mechanical Designer II
Introba
Vancouver, BC
Full-time
Our Vancouver team is looking for an agile, collaborative, creative Mechanical Designer to join and compliment our team. The Mechanical Designer will be eager to demonstrate their technical…
Added 7 hours ago
Senior Project Manager
Komline Pure Water
Surrey, BC
Full-time
Leading water treatment system designer/builder in Surrey, BC requires Senior Project Engineer for their engineering group. BI Pure Water specialises in packaged plants for small…
Added 7 hours ago
Salesforce Business Solutions Architect
Digitive
Canada
Contract
You will serve as the functional consultant and solution designer across the full project lifecycle - from running discovery workshops and producing solution design documentation to guiding…
Added 8 hours ago
Structural Designer/ Modeller (Revit)
SYSTRA Canada
Toronto, ON
Full-time
Detailing & Rebar Schedules: Prepare concrete reinforcement details, steel embedment plans, and structural schedules under the supervision of senior technical staff.
Added 8 hours ago
Engineering Designer, Municipal
R.V. Anderson Associates Limited
Fredericton, NB · St. John's, NL · Dartmouth, NS
Full-time
RVA’s Halifax/ St. John's/ Fredericton office is looking to hire a full-time Engineering Designer with a passion for civil, municipal, water and wastewater engineering to join its dynamic…
Added 9 hours ago
Senior Sound Technical Designer
Hasbro
Quebec, QC
We are looking for a Senior Technical Sound Designer to join our digital game team at Wizards of the Coast. This role is anticipated to be a hybrid work position, with some work on-site and…
Added 9 hours ago
Senior Embedded Software Designer
Kepler Communications Inc.
Toronto, ON
Full-time
We're on the hunt for a top-tier Senior Embedded Software Engineer. Your focus will be on software development and maintenance required for both space and ground-based assets for a growing…
Added 9 hours ago
Intermediate Designer
Entro
Toronto, ON
Full-time
Our Toronto office is looking for an Intermediate Designer who will be an integral part of the design team, responsible for coordinating the conceptualization, development, and execution of…
Added 9 hours ago
Building Electrical Designer
BPA
Toronto, ON
Full-time
We are seeking an experienced Building Electrical Designer to join our team in the Greater Toronto Area. The ideal candidate will have a minimum of five (5) years of experience in…
Added 9 hours ago
Junior Interior Designer
Kasian Architecture Interior Design and Planning
Calgary, AB
Full-time
…multiple market sectors: commercial, workplace, healthcare, senior living, industrial, transportation, post-secondary and other public…
Added 10 hours ago
Sr Game Designer
PlayStation Global
Montreal, QC
We are looking for an experienced Senior Game Designer with a highly structured, analytical mindset to own the progression systems, player lifecycle, and economic health of our upcoming…
Added 10 hours ago
Sr Game Designer
Haven Interactive Studios - English
Montreal, QC
We are looking for an experienced Senior Game Designer with a highly structured, analytical mindset to own the progression systems, player lifecycle, and economic health of our upcoming…
Added 10 hours ago
Senior Data Center Designer SME
Arcadis
Toronto, ON
Full-time
As a Senior Data Center Designer SME, you will be instrumental in providing technical expertise to internal team members and external clients, helping drive Arcadis’ data center work…
Added 11 hours ago
Senior Technical Sound Designer
Certain Affinity, Inc.
Toronto, ON
Full-time
As a Senior Technical Sound Designer at Certain Affinity, you will work with sound designers, engineers and various other disciplines to design, implement, maintain and support audio…

Aviso

Senior Service Designer

Toronto, ON, Canada

Pay: $95,000 to $105,000 CAD / year
Job type: Full-time
Apply by: Oct 31, 2026
Experience: 6+ years of experience in a Service Design, User Research, Design Strategy, or similar field
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

Aviso:

At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso' culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at www.aviso.ca.

The Opportunity:

We're looking to fill an opening for a Senior Service Designer to join our Client Experience team.

Reporting to the Director, Service Design, the Senior Service Designer is responsible for leading complex CX initiatives and managing a portfolio of strategic customer journeys across Aviso. You are a trusted consultant who partners with business leaders to align customer needs, business priorities and organizational goals to drive meaningful change. You apply advanced design methodologies and systems thinking to uncover opportunities, guide cross-functional teams, and influence decisions that improve customer and employee experiences.

As oneaviso:

We Care - You do the right thing for clients, partners and colleagues. You build trusted relationships, champion service excellence, and contribute to a culture where people feel valued and supported

We Dare -You challenge the status quo with bold ideas and fresh perspectives. You embrace change, seek opportunities to innovate and are comfortable exploring new ways of working

We Share - You collaborate openly and build meaningful relationships. You seek out diverse perspectives, share your knowledge and work together to help colleagues, clients and partners succeed

We Deliver - You take ownership of your work, honour your commitments and focus on delivering meaningful results. You hold yourself accountable and continuously look for ways to improve

What your day looks like:

Lead complex and strategically important Service Design initiatives across priority journeys, business lines, or enterprise initiatives
Design and lead advanced discovery initiatives that address ambiguous business challenges: co-ordinate participants, design research plans, facilitate sessions, analyze and synthesize data, and uncover strategic opportunities
Translate complex evidence into compelling stories, strategic recommendations and service design artifacts such as vision statements, personas, ecosystem maps, experience maps, and service blueprints to build empathy and support senior-level decision-making
Facilitate workshops and align senior stakeholders on CX priorities and investments: facilitate problem framing and design sprints, simulate new service experiences, lead experience feedback collection for product pilots and inform future state experience direction
Mentor designers and cross-functional partners while providing strategic service design expertise across the organization
Serve as a role model and advisor, elevating customer centricity, inclusive design and design maturity across the organization
Contribute to and help lead improvements to service design practices, standards, methodologies, and journey management capabilities

Requirements

Your experience and skills:

A Bachelor's degree in Design, Human Computer Interaction, Human Factors, Psychology or related area. Graduate degree preferred
6+ years of experience in a Service Design, User Research, Design Strategy, or similar field
Expert-level knowledge of human-centered design, systems thinking, design thinking, and service design is required
Expertise in both fundamental and advanced service design methods such as problem definition, vision-framing, co-design sprints, and service prototyping - with a portfolio showing measurable impact on customer, employee or business outcomes
Proficient with journey management, insight management and service design platforms (e.g. TheyDo, Dovetail, UserTesting, Figma, Miro, Dscout)
Demonstrated ability to lead complex, cross-functional CX initiatives from discovery to implementation planning, shaping business decisions, product roadmaps and service improvements
Advanced facilitation, consulting, storytelling, and executive presentation skills
Proven experience influencing DIrector, VP, and senior leadership decision-making
Self-motivated, highly organized and confident working in a complex and dynamic organization
Experience mentoring designers and contributing to practice development
Fluent communication skills in English are required and bilingual skills in French are an asset
Experience in the financial or wealth management industry is a plus

Benefits

Why Aviso Wealth?

At Aviso Wealth, you will find a dynamic and inclusive culture that rewards innovation and celebrates success.

Here are a few things that set us apart:

Competitive compensation package that rewards and recognizes individual contributions
Excellent health, dental and insurance benefits to meet the diverse needs of our employees
Generous vacation time, fitness benefit, parental leave top-up options
Matching contributions to our retirement program
Commitment to the continuous improvement of our staff through learning & development and an education assistance program
Regular social events to foster teamwork

Your Information

By submitting your application, you consent to the collection, use, and disclosure of your provided personal information for the purposes of assessing your qualifications and suitability for employment with Aviso. Your information will be handled in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation. Your data may be shared with authorized personnel involved in the recruitment process and retained only as long as necessary to fulfill these purposes or as required by law.

Further information is available on the Privacy link on our Career Page - Privacy Policies

Equal Employment Opportunity

Aviso welcomes and encourages applications from all qualified individuals including persons with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

No recruiters or agencies, please.

Company Overview:

Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and management, and over 1,000 employees. We're building a comprehensive, technology-enabled, client-centric wealth services ecosystem. Our clients include our partners, advisors, and investors. We're a trusted partner for nearly all credit unions across Canada, in addition to a wide range of portfolio managers, investment dealers, insurance and trust companies, and introducing brokers. Our partners depend on Aviso for specific solutions that give them a competitive edge in a rapidly evolving, highly competitive industry. Our investment dealer and mutual fund dealer and our insurance services support thousands of investment advisors. Our asset manager, NEI Investments, specializes in investing responsibly. Our online brokerage, Qtrade Direct Investing®, empowers self-directed investors, and our fully automated investing service, Qtrade Guided Portfolios®, serves investors who prefer a hands-off approach. Aviso Correspondent Partners provides custodial and carrying broker services to a wide range of firms. We have offices in Toronto, Vancouver, and Montreal. Aviso is backed by the collective strength of our owners: the credit union Centrals, Co-operators/CUMIS, and Desjardins. We're proud to power businesses that empower investors.

A career with Aviso means being part of a group of talented, energetic professionals who live their values every day, and belonging to an organization dedicated to your success and career development. If you're looking for interesting and challenging work, at a company committed to its people, apply to join our team.

Salary

This position is posted with an expected salary range of $95,000 - $105,000 CAD annually. Individual compensation packages are based on various factors unique to each candidate and the requirements of the position.

Apply About employer

More about this job

Responsibilities

Lead complex service design initiatives and strategic customer journeys, from discovery and research through synthesis, recommendations, and implementation planning. Advise and align senior stakeholders, facilitate workshops, mentor colleagues, and strengthen service design practices and customer-centricity across the organization.

Requirements

Requires a bachelor's degree in Design, Human-Computer Interaction, Human Factors, Psychology, or a related field, and at least six years of relevant experience; a graduate degree is preferred. Candidates need advanced service design and research expertise, a portfolio demonstrating measurable impact, strong facilitation and executive communication skills, and experience leading cross-functional initiatives and mentoring designers.

Skills

Service Design
Human-Centered Design
Systems Thinking
Design Thinking
User Research
Journey Management
Insight Management
Workshop Facilitation
Co-Design
Service Prototyping
Strategic Storytelling
Stakeholder Management
Executive Presentations
Cross-Functional Leadership
Inclusive Design
Mentoring

Benefits

Competitive Compensation
Health Benefits
Dental Benefits
Insurance Benefits
Vacation Time
Fitness Benefit
Parental Leave Top-Up
Learning And Development
Education Assistance
Social Events

Visa sponsorship

Not detected in the job text

Keywords

Service Design
Customer Experience
Human-Centered Design
Systems Thinking
Design Thinking
User Research
Design Strategy
Journey Management
Insight Management
Service Blueprint
Experience Mapping
Ecosystem Mapping
Personas
Co-Design Sprints
Service Prototyping
Design Research
Workshop Facilitation
Figma
Miro
Dovetail
UserTesting
Dscout
Financial Services
Wealth Management
Inclusive Design
Cross-Functional Collaboration
Executive Presentations
Product Roadmaps
English
French

Report this job