Jobs in Canada

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Added 6 mins ago
S
Project Controller
Stantec
Toronto, ON
- Full-time
Monitor project financial performance, commitments, costs, revenue, unbilled work, accounts payable, and forecast-to-complete information; identify variances and communicate emerging…
Added 21 mins ago
EC
Project Manager
Ellmar Construction Inc.
Headingley, MB
- Full-time
Ellmar Construction was built on two pillars: professionalism and people. Our leadership brings deep expertise in finance, property management, and heavy construction. This offers a…
Added 2 hours ago
T
Resident Manager
Townline
Victoria, BC
- Full-time
Serving Termination Notices, Rent Increase Notices, and other notices as approved by the Leasing and Administration Manager and Property Manager and in compliance with Residential Tenancy…
Added 2 hours ago
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US Payroll Administrator (12-16 Month Contract)
Lallemand
Montreal, QC
- Contract
Our Corporate Human Resources department is looking for a US Payroll Administrator (12–16 Month Contract) to join our team and report to the US Payroll and Compliance Manager.
Added 2 hours ago
OP
Administrative Assistant
Oxford Properties Group
Vancouver, BC
- Full-time
Partnering with the Assistant Property Manager, the Supervisor of Property Administration and Property Managers on site initiatives and admin support
Added 2 hours ago
BH
Manager, Trade Relations
Bausch Health Companies Inc.
Laval, QC
- Full-time
The Manager, Trade Relations is responsible for building and managing relationships with wholesalers, distributors, and strategic trade partners across Canada. This role works closely with…
Added 2 hours ago
IW
Plan Manager
IG Wealth Management
MB · Manitoba, Canada
- Full-time
The Plan Manager and Data Integrity team is seeking a knowledgeable, driven, and inquisitive self-starter to join us as a Plan Manager. Reporting to the Senior Manager of Operations, you…
Added 2 hours ago
IW
Plan Manager
IG Wealth Management
ON · Ontario, Canada
- Full-time
The Plan Manager and Data Integrity team is seeking a knowledgeable, driven, and inquisitive self-starter to join us as a Plan Manager. Reporting to the Senior Manager of Operations, you…
Added 2 hours ago
EI
Payroll Coordintor
Edmonton International Airport (YEG)
Edmonton, AB
- Full-time
A gateway for transportation, connection, and innovation, Edmonton Airports (YEG) is a self-funded, not-for-profit corporation driving economic prosperity for the Edmonton Metropolitan…
Added 3 hours ago
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Finance Manager, Academic
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Full-time
Reporting to the Associate Director, Academic Finance Operations, the Finance Manager provides cross departmental leadership in financial strategy, budget development, quarterly budget…
Added 3 hours ago
HT
Payroll Manager, Americas
Husky Technologies
Bolton, ON
- Full-time
Our Payroll Manager based in Bolton Ontario would be responsible for the Americas (US/Canada/Latam) payroll operations, ensuring accurate, timely, and compliant processing across the U.S.,…
Added 3 hours ago
FC
Capacity Planning Manager PMO
Fidelity Canada
Mississauga, ON
- Full-time
University degree in business administration, finance, or computer science, or equivalent experience.
Added 3 hours ago
IC
Product Manager, Investment Product Management
ivari Canada
Toronto, ON
- Full-time
…over 185 years of history operating across the Caribbean, US, and Canada. We offer a wide range of products and services, including life and health insurance, annuities, pension…
Added 3 hours ago
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K-Manager Account Manager (Temp 6 months)
CN
Quebec, QC
- Temporary
Bachelor's in commerce, Marketing, Finance, Business Administration, or equivalent
Added 3 hours ago
CO
Tax & Water Coordinator
City of St. Catharines
St. Catharines, ON
- Full-time
About the Role: Reporting to the Revenue and Collections Manager, the Tax & Water Coordinator coordinates specialized property tax and water revenue administration, including tax…
Added 3 hours ago
MS
Junior Accountant, Fund Accounts
Mount Sinai Hospital (Toronto), Sinai Health
Toronto, ON · Greater Toronto Area, Canada
- $28.79 to $35.98 CAD / hour
- Internship
Reporting to the Senior Manager, this position will provide exemplary accounting support and customer service to internal and external clients consistent with best practice. The Junior…
Added 3 hours ago
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Payroll Specialist
Altis
Toronto, ON
- $90,000 to $105,000 CAD / year
- Contract
In this role, you'll work closely with Finance, Human Resources, and external service providers to deliver accurate payroll administration, reporting, and compliance activities. If you…
Added 4 hours ago
CP
Private Wealth Manager/Portfolio Manager
Cardinal Point Wealth Management, ULC
Toronto, ON
- Full-time
The ideal candidate is fully licensed in Canada, preferably with US/cross-border licensing and experience
Added 4 hours ago
CC
Accounts payable & Receivables 12-Month Term Contract
Canada Cartage
Calgary, AB
- Contract
We are seeking a highly organized and detail-oriented Operations Administrator to provide administrative and coordination support to the Operations leadership team. This role plays a key…
Added 4 hours ago
MP
Tax Manager, CAN
Moodys Private Client
Calgary, AB
- Full-time
Work alongside the US tax team on cross-border tax issues
Added 4 hours ago
BU
Data and Integrations Architect
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
Reporting to IT Manager, Enterprise Solutions - Foundational Technologies, the Data and Integrations Architect is responsible for designing the data and integration architecture that…
Added 4 hours ago
Business Development Manager, Road
DSV
Brampton, ON
The Business Development Manager is responsible for achieving sales growth targets and executing strategic priorities while driving collaboration within the Canadian organization.
Added 4 hours ago
SC
Compensation Manager (70306990)
Sodexo Canada Ltd
Montreal, QC
- $100,000 to $130,000 CAD / year
- Full-time
…exciting new opportunity to join Sodexo as our next Compensation Manager located in Toronto or…
Added 4 hours ago
Benefits Assistant
Bayshore
Mississauga, ON
…responsible for the day-to-day data entry, record maintenance, and transaction processing related to employee benefit programs within PeopleSoft and UKG HRIS platforms. This role ensures…
Added 4 hours ago
Senior Fund Accountant (12-Month Contract)
Nicola Wealth
Vancouver, BC
The Senior Fund Accountant is a key contributor to the internal administration of Nicola Wealth’s Mutual Fund Trusts and Limited Partnerships. Reporting to the Manager, Fund Accounting,…

Aviso

Senior Service Designer

Toronto, ON, Canada

$95,000 to $105,000 CAD / year · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $95,000 to $105,000 CAD / year
Job type: Full-time
Apply by: Apr 29, 2027
Experience: 6+ years of experience in a Service Design, User Research, Design Strategy, or similar field
Posting language: English
Posted: Oct 6, 2026

Original job description

Aviso:

At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso' culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at www.aviso.ca.

The Opportunity:

We're looking to fill an opening for a Senior Service Designer to join our Client Experience team.

Reporting to the Director, Service Design, the Senior Service Designer is responsible for leading complex CX initiatives and managing a portfolio of strategic customer journeys across Aviso. You are a trusted consultant who partners with business leaders to align customer needs, business priorities and organizational goals to drive meaningful change. You apply advanced design methodologies and systems thinking to uncover opportunities, guide cross-functional teams, and influence decisions that improve customer and employee experiences.

As oneaviso:

We Care - You do the right thing for clients, partners and colleagues. You build trusted relationships, champion service excellence, and contribute to a culture where people feel valued and supported
We Dare -You challenge the status quo with bold ideas and fresh perspectives. You embrace change, seek opportunities to innovate and are comfortable exploring new ways of working
We Share - You collaborate openly and build meaningful relationships. You seek out diverse perspectives, share your knowledge and work together to help colleagues, clients and partners succeed
We Deliver - You take ownership of your work, honour your commitments and focus on delivering meaningful results. You hold yourself accountable and continuously look for ways to improve

What your day looks like:

Lead complex and strategically important Service Design initiatives across priority journeys, business lines, or enterprise initiatives
Design and lead advanced discovery initiatives that address ambiguous business challenges: co-ordinate participants, design research plans, facilitate sessions, analyze and synthesize data, and uncover strategic opportunities
Translate complex evidence into compelling stories, strategic recommendations and service design artifacts such as vision statements, personas, ecosystem maps, experience maps, and service blueprints to build empathy and support senior-level decision-making
Facilitate workshops and align senior stakeholders on CX priorities and investments: facilitate problem framing and design sprints, simulate new service experiences, lead experience feedback collection for product pilots and inform future state experience direction
Mentor designers and cross-functional partners while providing strategic service design expertise across the organization
Serve as a role model and advisor, elevating customer centricity, inclusive design and design maturity across the organization
Contribute to and help lead improvements to service design practices, standards, methodologies, and journey management capabilities

Requirements

Your experience and skills:

A Bachelor's degree in Design, Human Computer Interaction, Human Factors, Psychology or related area. Graduate degree preferred
6+ years of experience in a Service Design, User Research, Design Strategy, or similar field
Expert-level knowledge of human-centered design, systems thinking, design thinking, and service design is required
Expertise in both fundamental and advanced service design methods such as problem definition, vision-framing, co-design sprints, and service prototyping - with a portfolio showing measurable impact on customer, employee or business outcomes
Proficient with journey management, insight management and service design platforms (e.g. TheyDo, Dovetail, UserTesting, Figma, Miro, Dscout)
Demonstrated ability to lead complex, cross-functional CX initiatives from discovery to implementation planning, shaping business decisions, product roadmaps and service improvements
Advanced facilitation, consulting, storytelling, and executive presentation skills
Proven experience influencing DIrector, VP, and senior leadership decision-making
Self-motivated, highly organized and confident working in a complex and dynamic organization
Experience mentoring designers and contributing to practice development
Fluent communication skills in English are required and bilingual skills in French are an asset
Experience in the financial or wealth management industry is a plus

Benefits

Why Aviso Wealth?

At Aviso Wealth, you will find a dynamic and inclusive culture that rewards innovation and celebrates success.

Here are a few things that set us apart:

Competitive compensation package that rewards and recognizes individual contributions
Excellent health, dental and insurance benefits to meet the diverse needs of our employees
Generous vacation time, fitness benefit, parental leave top-up options
Matching contributions to our retirement program
Commitment to the continuous improvement of our staff through learning & development and an education assistance program
Regular social events to foster teamwork

Your Information

By submitting your application, you consent to the collection, use, and disclosure of your provided personal information for the purposes of assessing your qualifications and suitability for employment with Aviso. Your information will be handled in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation. Your data may be shared with authorized personnel involved in the recruitment process and retained only as long as necessary to fulfill these purposes or as required by law.

Further information is available on the Privacy link on our Career Page - Privacy Policies

Equal Employment Opportunity

Aviso welcomes and encourages applications from all qualified individuals including persons with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

No recruiters or agencies, please.

Company Overview:

Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and management, and over 1,000 employees. We're building a comprehensive, technology-enabled, client-centric wealth services ecosystem. Our clients include our partners, advisors, and investors. We're a trusted partner for nearly all credit unions across Canada, in addition to a wide range of portfolio managers, investment dealers, insurance and trust companies, and introducing brokers. Our partners depend on Aviso for specific solutions that give them a competitive edge in a rapidly evolving, highly competitive industry. Our investment dealer and mutual fund dealer and our insurance services support thousands of investment advisors. Our asset manager, NEI Investments, specializes in investing responsibly. Our online brokerage, Qtrade Direct Investing®, empowers self-directed investors, and our fully automated investing service, Qtrade Guided Portfolios®, serves investors who prefer a hands-off approach. Aviso Correspondent Partners provides custodial and carrying broker services to a wide range of firms. We have offices in Toronto, Vancouver, and Montreal. Aviso is backed by the collective strength of our owners: the credit union Centrals, Co-operators/CUMIS, and Desjardins. We're proud to power businesses that empower investors.

A career with Aviso means being part of a group of talented, energetic professionals who live their values every day, and belonging to an organization dedicated to your success and career development. If you're looking for interesting and challenging work, at a company committed to its people, apply to join our team.

Salary

This position is posted with an expected salary range of $95,000 - $105,000 CAD annually. Individual compensation packages are based on various factors unique to each candidate and the requirements of the position.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead complex service design initiatives and strategic customer journeys, from discovery and research through synthesis, recommendations, and implementation planning. Facilitate stakeholder alignment, mentor colleagues, and advance customer-centric design practices and journey management across the organization.

Requirements

Requires a bachelor's degree in design, human-computer interaction, human factors, psychology, or a related field; a graduate degree is preferred, along with at least six years of relevant experience. Candidates should bring expert service design and research capabilities, a portfolio demonstrating measurable impact, proficiency with design platforms, and strong facilitation, consulting, storytelling, and executive-influence skills; English fluency is required and French is an asset.

Skills

Service Design
Human-Centered Design
Systems Thinking
Design Thinking
Customer Experience Strategy
User Research
Journey Management
Workshop Facilitation
Co-Design
Service Prototyping
Stakeholder Management
Strategic Storytelling
Executive Presentations
Cross-Functional Leadership
Inclusive Design
Mentoring

Benefits

Competitive Compensation
Health Benefits
Dental Benefits
Insurance Benefits
Vacation Time
Fitness Benefit
Parental Leave Top-Up
Learning And Development
Education Assistance
Social Events

Visa sponsorship

Not detected in the job text

Keywords

Service Design
Customer Experience
Human-Centered Design
Systems Thinking
Design Thinking
User Research
Journey Management
Insight Management
Problem Definition
Vision Framing
Co-Design Sprints
Service Prototyping
Design Research
Personas
Ecosystem Maps
Experience Maps
Service Blueprints
Design Sprints
Customer-Centricity
Inclusive Design
TheyDo
Dovetail
UserTesting
Figma
Miro
Dscout
Financial Services
Wealth Management
Cross-Functional Collaboration

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Work requirements

Jobs in Canada