Jobs in Canada

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Added 18 mins ago
Product Designer
Mappedin
Waterloo, ON
Full-time
You are a hands-on product designer who enjoys shaping products end-to-end: from research and ideation to delivery. You bring strong visual and interaction design skills together with solid…
Added 31 mins ago
Senior Engineer - Roadway Design
CIMA+
Toronto, ON
$110,480 to $151,910 CAD / year
Full-time
Perform quality control reviews on plans, profiles, and design models in Civil 3D, InRoads, and/or OpenRoads Designer.
Added 31 mins ago
Lead Engineer - Roadway Design
CIMA+
Toronto, ON
$128,160 to $176,220 CAD / year
Full-time
Perform quality control reviews on plans, profiles, and design models in Civil 3D, InRoads, and/or OpenRoads Designer.
Added 32 mins ago
Senior Engineer - Roadway Design
CIMA+
Bowmanville, ON
$110,480 to $151,910 CAD / year
Full-time
Perform quality control reviews on plans, profiles, and design models in Civil 3D, InRoads, and/or OpenRoads Designer.
Added 32 mins ago
Senior Engineer - Roadway Design
CIMA+
Markham, ON
$110,480 to $151,910 CAD / year
Full-time
Perform quality control reviews on plans, profiles, and design models in Civil 3D, InRoads, and/or OpenRoads Designer.
Added 32 mins ago
Lead Engineer - Roadway Design
CIMA+
Mississauga, ON
$128,160 to $176,220 CAD / year
Full-time
Perform quality control reviews on plans, profiles, and design models in Civil 3D, InRoads, and/or OpenRoads Designer.
Added 32 mins ago
Senior Engineer - Roadway Design
CIMA+
Mississauga, ON
$110,480 to $151,910 CAD / year
Full-time
Perform quality control reviews on plans, profiles, and design models in Civil 3D, InRoads, and/or OpenRoads Designer.
Added 32 mins ago
Senior Embedded Software Designer
Kepler Communications Inc.
Toronto, ON
Full-time
Added 32 mins ago
Lead Engineer - Roadway Design
CIMA+
Bowmanville, ON
$128,160 to $176,220 CAD / year
Full-time
Perform quality control reviews on plans, profiles, and design models in Civil 3D, InRoads, and/or OpenRoads Designer.
Added 32 mins ago
Lead Engineer - Roadway Design
CIMA+
Markham, ON
$128,160 to $176,220 CAD / year
Full-time
Perform quality control reviews on plans, profiles, and design models in Civil 3D, InRoads, and/or OpenRoads Designer.
Added 1 hour ago
Embedded Software Designer
Kepler Communications Inc.
Toronto, ON
Full-time
Added 1 hour ago
Drafter, Highway Design
WSP in Canada
Vaughan, ON
Full-time
WSP is currently seeking a detail-oriented and collaborative CAD Technician to join our Ontario Highway Design Team with their base office in one of three locations (Ottawa, Thornhill, or…
Added 1 hour ago
Drafter, Highway Design
WSP in Canada
Ottawa, ON
Full-time
WSP is currently seeking a detail-oriented and collaborative CAD Technician to join our Ontario Highway Design Team with their base office in one of three locations (Ottawa, Thornhill, or…
Added 1 hour ago
Principal Environment Artist - GameSim - Pipeline
Keywords Studios
Remote, Canada
Full-time · Remote
Added 2 hours ago
CAD Designer
EXP
Brampton, ON
Full-time
We are seeking a highly skilled and self-driven CAD Designer with 5–10 years of experience in designing large-diameter watermain, stormwater, and sanitary sewer systems. The ideal candidate…
Added 3 hours ago
Piping Designer
VTEK Consultants Inc.
AB · Greater Edmonton Metropolitan Area
Full-time
…expansion, we are seeking an experienced Intermediate Piping Designer to join our dynamic team in…
Added 3 hours ago
ServiceNow Administrator / Developer (Intermediate)
BFG Enterprise Services
Markham, ON
$70,000 to $85,000 CAD / year
Full-time
Build and maintain Flow Designer flows, catalog items, and record producers.
Added 3 hours ago
Intermediate 3D Designer
StructureCraft
Abbotsford, BC
$38.4 CAD / hour
Proficiency in Building Information Modeling (BIM) software such as HSB CAD, Revit,
Added 4 hours ago
Designer
Klick
Toronto, ON
Full-time
This Designer role supports the development of high-quality creative work across client programs, collaborating with designers, art directors, writers, and UX partners. This role translates…
Added 4 hours ago
Electrical Designer
Smith + Andersen
Toronto, ON
Full-time
…live, work, and learn, join Smith + Andersen as an Electrical Designer at our Toronto office. You will gain hands-on experience across system design, technical analysis, and…
Added 4 hours ago
Electrical BIM Designer
HDR
Richmond Hill, ON
Full-time
In the role of Electrical BIM Designer, we'll count on you to:
Added 4 hours ago
Facilities Manager
McArthurGlen UK Ltd
Richmond, BC
$100,000 to $120,000 CAD / year
Full-time
McArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries.
Added 5 hours ago
Service Designer, Temporary
Aviso
Vancouver, BC
Contract
We're looking to fill an opening for a Service Designer to join our Experience team for 12 months.
Added 5 hours ago
Designer, Development (Mechanical)
Husky Technologies
Bolton, ON
Full-time
Create system level concept designs in various levels of detail including function block diagrams, CAD layouts, functional decomposition.
Added 5 hours ago
Designer, Development (Service)
Husky Technologies
Bolton, ON
Full-time
The service team is currently seeking a Mechanical engineer/designer to specialize in resolving service issues.

Aviso

Service Designer, Temporary

Vancouver, BC, Canada

Pay: This position is posted with an expected salary range of $70- $75 CAD per hour.
Job type: Contract
Apply by: Mar 24, 2027
Education: Bachelor’s degree
Experience: 5 - 7 years of experience in a Service Design, User Research, Design Strategy, or a similar field
Posting language: English
Posted: Aug 31, 2026

Apply About employer

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Original job description

Aviso:

At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso' culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at www.aviso.ca.

The Opportunity:

We're looking to fill an opening for a Service Designer to join our Experience team for 12 months.

Reporting to the Director, Service Design, the Service Designer is responsible for managing two customer journeys for one of Aviso's lines of businesses. You are an influential storyteller who will work collaboratively across the organization to get buy-in on strategic changes and initiatives that will improve employee and customer experiences. You understand the business value of being customer-centric and apply design methodologies to identify problems, build empathy, and explore future state experiences.

As oneaviso:

We Care - You do the right thing for clients, partners and colleagues. You build trusted relationships, champion service excellence, and contribute to a culture where people feel valued and supported
We Dare -You challenge the status quo with bold ideas and fresh perspectives. You embrace change, seek opportunities to innovate and are comfortable exploring new ways of working
We Share - You collaborate openly and build meaningful relationships. You seek out diverse perspectives, share your knowledge and work together to help colleagues, clients and partners succeed
We Deliver - You take ownership of your work, honour your commitments and focus on delivering meaningful results. You hold yourself accountable and continuously look for ways to improve

What your day looks like:

Act as the primary consultant for all Service Design initiatives for two product delivery squads, participating in problem definition, product planning, and management of two key client journeys for that line of business
Lead end-to-end research initiatives to assess current state front and back-end experiences: coordinate participants, design research plans, facilitate sessions, analyze and triangulate data, define problems, and identify actionable insights
Present research findings and insights to all levels of stakeholders in the form of design artifacts such as personas, ecosystem maps, summary videos, experience maps, and service blueprints
Lead a cross-functional team of SMEs and decision-makers through the design exploration of future state recommendations: facilitate ideation and prioritization sessions, prototype and validate proof of concepts, and inform business planning of potential CX initiatives
Contribute to optimizing service design operations (data repositories, participant management, templates, and tools) - pro-actively trying new and better ways of doing things
Play a key role in increasing customer centricity and design maturity across the organization
Provide research and design subject matter expertise to other internal departments and external partners as required

Requirements

Your experience and skills:

5 - 7 years of experience in a Service Design, User Research, Design Strategy, or a similar field
A Bachelor's degree in Design, Human Computer Interaction, Human Factors, Psychology, or a related area is required. Graduate degree is preferred
Subject matter expertise in user-centered design, design thinking, and service design is required
Implementation of fundamental service design methods such as in-depth interviews, contextual inquiries, diary studies, job shadows, workshops, and concept testing - with a portfolio of case studies as proof
Proficient with various design and research tools (e.g. TheyDo, Dovetail, UserTesting, Trend Watching, Figma, Miro , Dscout)
Proven experience discovering, synthesizing and socializing actionable insights that have influenced business decisions and product roadmaps
Strong consulting, storytelling and presentation skills
Strong collaboration, influencing and stakeholder management at all levels, including leadership
Self-motivated, highly-organized and confident working in a complex and dynamic organization
Fluent communication skills in English are required and bilingual skills in French are an asset
Experience in the financial or wealth management industry is a plus

Benefits

Why Aviso?

At Aviso, you will find a dynamic and inclusive culture that rewards innovation and celebrates success.

Your Information

By submitting your application, you consent to the collection, use, and disclosure of your provided personal information for the purposes of assessing your qualifications and suitability for employment with Aviso. Your information will be handled in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation. Your data may be shared with authorized personnel involved in the recruitment process and retained only as long as necessary to fulfill these purposes or as required by law.

Further information is available on the Privacy link on our Career Page - Privacy Policies

Equal Employment Opportunity

Aviso welcomes and encourages applications from all qualified individuals including persons with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

No recruiters or agencies, please.

Company Overview:

Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and management, and over 1,000 employees. We're building a comprehensive, technology-enabled, client-centric wealth services ecosystem. Our clients include our partners, advisors, and investors. We're a trusted partner for nearly all credit unions across Canada, in addition to a wide range of portfolio managers, investment dealers, insurance and trust companies, and introducing brokers. Our partners depend on Aviso for specific solutions that give them a competitive edge in a rapidly evolving, highly competitive industry. Our investment dealer and mutual fund dealer and our insurance services support thousands of investment advisors. Our asset manager, NEI Investments, specializes in investing responsibly. Our online brokerage, Qtrade Direct Investing®, empowers self-directed investors, and our fully automated investing service, Qtrade Guided Portfolios®, serves investors who prefer a hands-off approach. Aviso Correspondent Partners provides custodial and carrying broker services to a wide range of firms. We have offices in Toronto, Vancouver, Montreal, and Winnipeg. Aviso is backed by the collective strength of our owners: the credit union Centrals, Co-operators/CUMIS, and Desjardins. We're proud to power businesses that empower investors.

A career with Aviso means being part of a group of talented, energetic professionals who live their values every day, and belonging to an organization dedicated to your success and career development. If you're looking for interesting and challenging work, at a company committed to its people, apply to join our team.

Salary

This position is posted with an expected salary range of $70- $75 CAD per hour. Individual compensation packages are based on various factors unique to each candidate and the requirements of the position.

Apply About employer

More about this job

Responsibilities

Lead service design and research for two customer journeys, assessing current experiences and translating findings into actionable insights and design artifacts. Facilitate cross-functional exploration, prototyping, and validation of future-state recommendations while supporting customer-centricity and improving service design operations.

Requirements

Requires 5–7 years of relevant experience and a bachelor's degree in Design, Human-Computer Interaction, Human Factors, Psychology, or a related field; a graduate degree is preferred. Candidates need service design expertise, practical research-method experience supported by case studies, proficiency with design and research tools, and strong consulting, communication, collaboration, and stakeholder-management skills.

Skills

Service Design
User Research
Design Strategy
User-Centered Design
Design Thinking
In-Depth Interviews
Contextual Inquiry
Diary Studies
Job Shadowing
Workshop Facilitation
Concept Testing
Research Synthesis
Storytelling
Stakeholder Management
Prototyping
Figma

Visa sponsorship

Not detected in the job text

Keywords

Service Design
User Research
Design Strategy
Customer Experience
Employee Experience
Customer Journeys
User-Centered Design
Design Thinking
In-Depth Interviews
Contextual Inquiry
Diary Studies
Job Shadowing
Workshops
Concept Testing
Personas
Ecosystem Maps
Experience Maps
Service Blueprints
Research Synthesis
Prototyping
Proof Of Concept
Stakeholder Management
Product Roadmaps
TheyDo
Dovetail
UserTesting
Trend Watching
Figma
Miro
Dscout

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