Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 15 mins ago
Associate Director, Business Risk Management - Toronto, ON
Scotiabank - Global Banking and Markets
Toronto, ON
Full-time
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Added 1 hour ago
Electrical & Instrumentation Estimator
Fluor
Vancouver, BC
Full-time
Fluor team members are at the heart of our success in executing projects safely, thoughtfully, and with the highest quality. If you value teamwork, empowerment in your career, and are eager…
Added 1 hour ago
Enrolment Services Advisor
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
…evaluate enrolment services in order to support the success, personal development and financial wellness of current students as well as prospective undergraduate students. ESAs are…
Added 1 hour ago
Enrolment Services Advisor
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
…evaluate enrolment services in order to support the success, personal development and financial wellness of current students as well as prospective undergraduate students. ESAs are…
Added 1 hour ago
Specialist, Business Development
Economical Insurance
Ottawa, ON
Full-time
Contribute to sales and growth initiatives across Personal Insurance, Commercial Insurance, Small Business, Farm, and other lines of business.
Added 3 hours ago
Director, Commercial Insurance
Talent Acquisition Team at Westland Insurance. Text reply only.
Edmonton, AB
Lead and coach a team of Commercial Account Executives to drive growth, retention, and strong process execution
Added 4 hours ago
Personal Line Insurance - Customer Service Representative
JobsMedia.io
Markham, ON
Full-time
📈 Clear growth path: CSR → Account Manager → Team Lead, Or Producer
Added 5 hours ago
Associate Director, Business Risk Management - Toronto, ON
Scotiabank
Toronto, ON
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Added 5 hours ago
Event and Fundraising Specialist
Halton Women s Place
Burlington, ON
$55,000 to $61,000 CAD / year
Temporary
…Milton and Burlington, community outreach services, 24/7 crisis lines and online chat, and our public education program, Learn to Love, which focuses on healthy relationships and preventing…
Added 5 hours ago
Enrolment Services Advisor
University of British Columbia
Vancouver, BC · UBCV | Brock Hall (BRCK)
$7,158.42 to $10,292.25 CAD / month
Full-time
…evaluate enrolment services in order to support the success, personal development and financial wellness of current students as well as prospective undergraduate students. ESAs are…
Added 5 hours ago
Enrolment Services Advisor
University of British Columbia
Vancouver, BC · UBCV | Brock Hall (BRCK)
$7,158.42 to $10,292.25 CAD / month
Full-time
…evaluate enrolment services in order to support the success, personal development and financial wellness of current students as well as prospective undergraduate students. ESAs are…
Added 5 hours ago
Credit Analyst II
TD
Ottawa, ON
Full-time
Participate in personal performance management and development activities, including cross training within own team
Added 6 hours ago
Director, Banking Operations
The Canada Life Assurance Company
Winnipeg, MB · London, ON
…with leaders across Corporate Treasury, Investments and the lines of business to ensure that key transactions and processes are executed accurately, efficiently and on time. The Director…
Added 6 hours ago
VP, Middle Market, Ontario Region
Zurich Canada
Toronto, ON
Full-time
Zurich Canada is seeking an experienced Vice President, Middle Market, Ontario Region to lead our Ontario Middle Market business. Based in Toronto and reporting to the SVP, Middle Market,…
Added 6 hours ago
E-Commerce Portfolio Lead
IMGadgets™
Mississauga, ON
Full-time
…our family of sub-brands. From our pioneering roots in safe personal e-mobility with Gyrocopters to our broader evolution into fitness, home, and family essentials, we focus on delivering…
Added 6 hours ago
Technical Manager - Renewable Interconnection & Electrical Design
Enbridge
Toronto, ON · Calgary, AB
Full-time
…early development through key investment decisions. Join a team where your expertise, ideas, and leadership can make a meaningful impact while supporting your continued professional growth.…
Added 7 hours ago
Manager, Unsecured Credit Risk
Scotiabank
Toronto, ON
The Manager, unsecured Credit Risk is to lead the development of any of originations or account management credit risk strategies and ongoing portfolio management for unsecured lending…
Added 7 hours ago
External Accounting Advisor
OLG
Sault Ste. Marie, ON · Toronto, ON · Foster Drive Office
Full-time
Lead the preparation of the annual Gross Revenues Statement and audit working papers, including serving as the primary liaison with external auditors
Added 7 hours ago
Relationship Manager III, Business Banking
TD
AB
Full-time
Participate in personal performance management and development activities, including cross training within own team
Added 8 hours ago
Business Systems Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
$77 to $92 CAD / hour
Contract
This Business Systems Analyst role is project-based, supporting a vendor integration initiative within a team of approximately 50. The successful candidate will work in close partnership…
Added 8 hours ago
External Accounting Advisor
OLG
Sault Ste. Marie, ON
Full-time
Lead the preparation of the annual Gross Revenues Statement and audit working papers, including serving as the primary liaison with external auditors
Added 8 hours ago
External Accounting Advisor
OLG
Toronto, ON
Full-time
Lead the preparation of the annual Gross Revenues Statement and audit working papers, including serving as the primary liaison with external auditors
Added 8 hours ago
Senior Manager, Loyalty Acquisition
Scotiabank
Toronto, ON
Lead alignment across Marketing, BNS business lines, Data & Analytics, Technology, Legal, Compliance and Risk - driving timely decisions and resolving issues without escalation where…
Added 8 hours ago
Senior Manager, Performance Analytics & Insights
Scotiabank
Toronto, ON
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Added 9 hours ago
District Manager Operations - Collections (GTA)
Waste Management, Inc. (WM)
Toronto, ON
Full-time
Lead performance across safety, service, employee engagement and financial results.

Closed listing

Aviso

Service Designer, Temporary

Vancouver, BC, Canada

Pay: This position is posted with an expected salary range of $70- $75 CAD per hour.
Job type: Contract
Closing date: Mar 24, 2027
Education: Bachelor’s degree
Experience: 5 - 7 years of experience in a Service Design, User Research, Design Strategy, or a similar field
Posting language: English
Posted: Aug 31, 2026

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Similar jobs hiring now

Added 1 day ago
Power Electronics Controls Designer
Schneider Electric · Richmond, BC, Canada
$91,200 to $136,800 CAD / year
Added 2 days ago
Service Designer, Temporary
Aviso · Vancouver, BC, Canada
Added 15 days ago
PT Retail Seasonal Operations Associate, Maje, McArthurGlen Designer Outlet, Richmond, British Columbia
SMCP NORTH AMERICA (US, CANADA) · Richmond, BC, Canada
Added 19 days ago
Game Designer (Systems)
2K · Burnaby, BC, Canada
$62,800 to $92,920 CAD / year

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Aviso:

At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso' culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at www.aviso.ca.

The Opportunity:

We're looking to fill an opening for a Service Designer to join our Experience team for 12 months.

Reporting to the Director, Service Design, the Service Designer is responsible for managing two customer journeys for one of Aviso's lines of businesses. You are an influential storyteller who will work collaboratively across the organization to get buy-in on strategic changes and initiatives that will improve employee and customer experiences. You understand the business value of being customer-centric and apply design methodologies to identify problems, build empathy, and explore future state experiences.

As oneaviso:

We Care - You do the right thing for clients, partners and colleagues. You build trusted relationships, champion service excellence, and contribute to a culture where people feel valued and supported
We Dare -You challenge the status quo with bold ideas and fresh perspectives. You embrace change, seek opportunities to innovate and are comfortable exploring new ways of working
We Share - You collaborate openly and build meaningful relationships. You seek out diverse perspectives, share your knowledge and work together to help colleagues, clients and partners succeed
We Deliver - You take ownership of your work, honour your commitments and focus on delivering meaningful results. You hold yourself accountable and continuously look for ways to improve

What your day looks like:

Act as the primary consultant for all Service Design initiatives for two product delivery squads, participating in problem definition, product planning, and management of two key client journeys for that line of business
Lead end-to-end research initiatives to assess current state front and back-end experiences: coordinate participants, design research plans, facilitate sessions, analyze and triangulate data, define problems, and identify actionable insights
Present research findings and insights to all levels of stakeholders in the form of design artifacts such as personas, ecosystem maps, summary videos, experience maps, and service blueprints
Lead a cross-functional team of SMEs and decision-makers through the design exploration of future state recommendations: facilitate ideation and prioritization sessions, prototype and validate proof of concepts, and inform business planning of potential CX initiatives
Contribute to optimizing service design operations (data repositories, participant management, templates, and tools) - pro-actively trying new and better ways of doing things
Play a key role in increasing customer centricity and design maturity across the organization
Provide research and design subject matter expertise to other internal departments and external partners as required

Requirements

Your experience and skills:

5 - 7 years of experience in a Service Design, User Research, Design Strategy, or a similar field
A Bachelor's degree in Design, Human Computer Interaction, Human Factors, Psychology, or a related area is required. Graduate degree is preferred
Subject matter expertise in user-centered design, design thinking, and service design is required
Implementation of fundamental service design methods such as in-depth interviews, contextual inquiries, diary studies, job shadows, workshops, and concept testing - with a portfolio of case studies as proof
Proficient with various design and research tools (e.g. TheyDo, Dovetail, UserTesting, Trend Watching, Figma, Miro , Dscout)
Proven experience discovering, synthesizing and socializing actionable insights that have influenced business decisions and product roadmaps
Strong consulting, storytelling and presentation skills
Strong collaboration, influencing and stakeholder management at all levels, including leadership
Self-motivated, highly-organized and confident working in a complex and dynamic organization
Fluent communication skills in English are required and bilingual skills in French are an asset
Experience in the financial or wealth management industry is a plus

Benefits

Why Aviso?

At Aviso, you will find a dynamic and inclusive culture that rewards innovation and celebrates success.

Your Information

By submitting your application, you consent to the collection, use, and disclosure of your provided personal information for the purposes of assessing your qualifications and suitability for employment with Aviso. Your information will be handled in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation. Your data may be shared with authorized personnel involved in the recruitment process and retained only as long as necessary to fulfill these purposes or as required by law.

Further information is available on the Privacy link on our Career Page - Privacy Policies

Equal Employment Opportunity

Aviso welcomes and encourages applications from all qualified individuals including persons with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

No recruiters or agencies, please.

Company Overview:

Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and management, and over 1,000 employees. We're building a comprehensive, technology-enabled, client-centric wealth services ecosystem. Our clients include our partners, advisors, and investors. We're a trusted partner for nearly all credit unions across Canada, in addition to a wide range of portfolio managers, investment dealers, insurance and trust companies, and introducing brokers. Our partners depend on Aviso for specific solutions that give them a competitive edge in a rapidly evolving, highly competitive industry. Our investment dealer and mutual fund dealer and our insurance services support thousands of investment advisors. Our asset manager, NEI Investments, specializes in investing responsibly. Our online brokerage, Qtrade Direct Investing®, empowers self-directed investors, and our fully automated investing service, Qtrade Guided Portfolios®, serves investors who prefer a hands-off approach. Aviso Correspondent Partners provides custodial and carrying broker services to a wide range of firms. We have offices in Toronto, Vancouver, Montreal, and Winnipeg. Aviso is backed by the collective strength of our owners: the credit union Centrals, Co-operators/CUMIS, and Desjardins. We're proud to power businesses that empower investors.

A career with Aviso means being part of a group of talented, energetic professionals who live their values every day, and belonging to an organization dedicated to your success and career development. If you're looking for interesting and challenging work, at a company committed to its people, apply to join our team.

Salary

This position is posted with an expected salary range of $70- $75 CAD per hour. Individual compensation packages are based on various factors unique to each candidate and the requirements of the position.

About employer

More about this job

Responsibilities

Lead service design and research for two customer journeys, assessing current experiences and translating findings into actionable insights and design artifacts. Facilitate cross-functional exploration, prototyping, and validation of future-state recommendations while supporting customer-centricity and improving service design operations.

Requirements

Requires 5–7 years of relevant experience and a bachelor's degree in Design, Human-Computer Interaction, Human Factors, Psychology, or a related field; a graduate degree is preferred. Candidates need service design expertise, practical research-method experience supported by case studies, proficiency with design and research tools, and strong consulting, communication, collaboration, and stakeholder-management skills.

Skills

Service Design
User Research
Design Strategy
User-Centered Design
Design Thinking
In-Depth Interviews
Contextual Inquiry
Diary Studies
Job Shadowing
Workshop Facilitation
Concept Testing
Research Synthesis
Storytelling
Stakeholder Management
Prototyping
Figma

Visa sponsorship

Not detected in the job text

Keywords

Service Design
User Research
Design Strategy
Customer Experience
Employee Experience
Customer Journeys
User-Centered Design
Design Thinking
In-Depth Interviews
Contextual Inquiry
Diary Studies
Job Shadowing
Workshops
Concept Testing
Personas
Ecosystem Maps
Experience Maps
Service Blueprints
Research Synthesis
Prototyping
Proof Of Concept
Stakeholder Management
Product Roadmaps
TheyDo
Dovetail
UserTesting
Trend Watching
Figma
Miro
Dscout

Report this job