Find work in Canada.

327,378 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 13 mins ago
Layout Specialist
AMBICO Limited
Ottawa, ON
Under the direction of the Layout Manager, the Layout Specialist creates drawing packages for AMBICO’s customers and for fabrication in AMBICO’s factory. The jobholder works as a member of…
Added 27 mins ago
Duty Manager (Casual)
COGIR Real Estate
Moose Jaw, SK
Part-time
The Duty Manager will nurture our Cogir spirit and direct residence operations in the Executive Directors or Managers absence and in accordance with company policies and procedures.
Added 27 mins ago
Customer Relations & Comment Management Program Manager
HDR
Toronto, ON
Full-time
Customer Relations & Comment Management Program Manager Job Description:
Added 27 mins ago
Customer Relations & Comment Management Program Manager
HDR
Vancouver, BC
Full-time
Customer Relations & Comment Management Program Manager Job Description:
Added 27 mins ago
System Technologist, Process Controls
Lactalis Canada
Brampton, ON
Full-time
Institute and enforce a rigorous change management protocol for Process Control systems to the established plant policies and procedures. Lead the development of new applications or the…
Added 27 mins ago
Customer Relations & Comment Management Program Manager
HDR
Richmond Hill, ON
Full-time
Customer Relations & Comment Management Program Manager Job Description:
Added 27 mins ago
Maintenance Technician
Centurion Associates Inc
Ottawa, ON
Full-time
Our mission is to be sought after as a leading-edge, reputable, multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies…
Added 27 mins ago
Customer Relations & Comment Management Program Manager
HDR
Calgary, AB
Full-time
Customer Relations & Comment Management Program Manager Job Description:
Added 27 mins ago
Senior Account Manager
Hiboo Networks
Ottawa, ON · Kanata, ON
Full-time
Hiboo Networks Inc. is currently searching for a talented individual to join our team as Senior Account Manager. This position will be responsible for selling fibre-optic network…
Added 27 mins ago
Cyber Compliance Consulting Associate - Summer 2027
RSM US LLP
Toronto, ON
Full-time
…globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled,…
Added 27 mins ago
Project Coordinator
Xodus Travel Services Inc.
Windsor, ON
$55,000 to $70,000 CAD / year
Full-time
…keeping things moving, and wants to build a career in project…
Added 27 mins ago
Financial Analyst
University of British Columbia
Vancouver, BC · UBCV | Brock Hall (BRCK)
$7,158.42 to $10,292.25 CAD / month
Full-time
Student Financial Support | Student Financial Management | Enrolment Services
Added 27 mins ago
Major Incident Management Specialist - Express Scripts Canada
Cigna Healthcare
Mississauga, ON
Full-time
Provide backup support for Change Management activities as needed.
Added 43 mins ago
Finance Manager
1-800-GOT-JUNK?
Vancouver, BC
Full-time
We are looking for a hands-on Finance Manager to build and manage the finance function for a small but growing business.
Added 43 mins ago
Property Maintenance - Casual, Part-Time
Avenue Living Residential
AB · Edmonton, AB
Part-time
…and demonstrate grit in overcoming challenges and adapting to…
Added 43 mins ago
Property Maintenance - Casual, Part-Time
Avenue Living Residential
Bonnyville, AB
Part-time
…and demonstrate grit in overcoming challenges and adapting to…
Added 43 mins ago
Property Maintenance - Casual, Part-Time
Avenue Living Residential
Camrose, AB
Part-time
…and demonstrate grit in overcoming challenges and adapting to…
Added 43 mins ago
Property Maintenance - Casual, Part-Time
Avenue Living Residential
Prince Albert, SK
Part-time
…and demonstrate grit in overcoming challenges and adapting to…
Added 43 mins ago
Property Maintenance - Casual, Part-Time
Avenue Living Residential
Saskatoon, SK
Part-time
…and demonstrate grit in overcoming challenges and adapting to…
Added 43 mins ago
Property Maintenance - Casual, Part-Time
Avenue Living Residential
Yorkton, SK
Part-time
…and demonstrate grit in overcoming challenges and adapting to…
Added 43 mins ago
Manager Employee & Union Relations
Atira Women's Resource Society
Vancouver, BC
Full-time
…opportunity to contribute to meaningful systemic and social…
Added 43 mins ago
Large Loss Commercial Project Manager
Paul Davis Ottawa
Ottawa, ON
$85,000 to $100,000 CAD / year
Full-time
Paul Davis Ottawa & Lanark is looking for an experienced Large Loss Project Manager – Commercial to lead complex, high-value restoration and reconstruction projects.
Added 43 mins ago
Medical Office Assistant (MOA) - Urgent and Primary Care Centre (UPCC)
Vancouver Coastal Health
Richmond, BC
$27.84 to $29.72 CAD / hour
Part-time
Within a team based model of care and reporting to the Program Manager, the Medical Office Assistant performs registration and clerical support functions for the Primary Care Clinic which…
Added 43 mins ago
Medical Office Assistant (MOA) - Urgent and Primary Care Centre (UPCC)
Vancouver Coastal Health
Richmond, BC
$27.84 to $29.72 CAD / hour
Temporary
Within a team based model of care and reporting to the Program Manager, the Medical Office Assistant performs registration and clerical support functions for the Primary Care Clinic which…
Added 43 mins ago
Staff Software Engineer, Core Applications
Solink
Remote, Canada
$138,445 to $173,056 USD / year
Full-time · Remote

Aviso

Service Designer, Temporary

Vancouver, BC, Canada

Pay: This position is posted with an expected salary range of $70- $75 CAD per hour.
Job type: Contract
Apply by: Oct 27, 2026
Education: Bachelor’s degree
Experience: 5 - 7 years of experience in a Service Design, User Research, Design Strategy, or a similar field
Posting language: English
Posted: Sep 27, 2026

Apply About employer

Applications open in a new tab.

Original job description

Aviso:

At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso' culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at www.aviso.ca.

The Opportunity:

We're looking to fill an opening for a Service Designer to join our Experience team for 12 months.

Reporting to the Director, Service Design, the Service Designer is responsible for managing two customer journeys for one of Aviso's lines of businesses. You are an influential storyteller who will work collaboratively across the organization to get buy-in on strategic changes and initiatives that will improve employee and customer experiences. You understand the business value of being customer-centric and apply design methodologies to identify problems, build empathy, and explore future state experiences.

As oneaviso:

We Care - You do the right thing for clients, partners and colleagues. You build trusted relationships, champion service excellence, and contribute to a culture where people feel valued and supported

We Dare -You challenge the status quo with bold ideas and fresh perspectives. You embrace change, seek opportunities to innovate and are comfortable exploring new ways of working

We Share - You collaborate openly and build meaningful relationships. You seek out diverse perspectives, share your knowledge and work together to help colleagues, clients and partners succeed

We Deliver - You take ownership of your work, honour your commitments and focus on delivering meaningful results. You hold yourself accountable and continuously look for ways to improve

What your day looks like:

Act as the primary consultant for all Service Design initiatives for two product delivery squads, participating in problem definition, product planning, and management of two key client journeys for that line of business
Lead end-to-end research initiatives to assess current state front and back-end experiences: coordinate participants, design research plans, facilitate sessions, analyze and triangulate data, define problems, and identify actionable insights
Present research findings and insights to all levels of stakeholders in the form of design artifacts such as personas, ecosystem maps, summary videos, experience maps, and service blueprints
Lead a cross-functional team of SMEs and decision-makers through the design exploration of future state recommendations: facilitate ideation and prioritization sessions, prototype and validate proof of concepts, and inform business planning of potential CX initiatives
Contribute to optimizing service design operations (data repositories, participant management, templates, and tools) - pro-actively trying new and better ways of doing things.
Play a key role in increasing customer centricity and design maturity across the organization
Provide research and design subject matter expertise to other internal departments and external partners as required

Requirements

Your experience and skills:

5 - 7 years of experience in a Service Design, User Research, Design Strategy, or a similar field
A Bachelor's degree in Design, Human Computer Interaction, Human Factors, Psychology, or a related area is required. Graduate degree is preferred
Subject matter expertise in user-centered design, design thinking, and service design is required
Implementation of fundamental service design methods such as in-depth interviews, contextual inquiries, diary studies, job shadows, workshops, and concept testing - with a portfolio of case studies as proof
Proficient with various design and research tools (e.g. TheyDo, Dovetail, UserTesting, Trend Watching, Figma, Miro , Dscout)
Proven experience discovering, synthesizing and socializing actionable insights that have influenced business decisions and product roadmaps
Strong consulting, storytelling and presentation skills
Strong collaboration, influencing and stakeholder management at all levels, including leadership
Self-motivated, highly-organized and confident working in a complex and dynamic organization
Fluent communication skills in English are required and bilingual skills in French are an asset
Experience in the financial or wealth management industry is a plus

Benefits

Why Aviso?

At Aviso, you will find a dynamic and inclusive culture that rewards innovation and celebrates success.

Your Information

By submitting your application, you consent to the collection, use, and disclosure of your provided personal information for the purposes of assessing your qualifications and suitability for employment with Aviso. Your information will be handled in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation. Your data may be shared with authorized personnel involved in the recruitment process and retained only as long as necessary to fulfill these purposes or as required by law.

Further information is available on the Privacy link on our Career Page - Privacy Policies

Equal Employment Opportunity

Aviso welcomes and encourages applications from all qualified individuals including persons with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

No recruiters or agencies, please.

Company Overview:

Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and management, and over 1,000 employees. We're building a comprehensive, technology-enabled, client-centric wealth services ecosystem. Our clients include our partners, advisors, and investors. We're a trusted partner for nearly all credit unions across Canada, in addition to a wide range of portfolio managers, investment dealers, insurance and trust companies, and introducing brokers. Our partners depend on Aviso for specific solutions that give them a competitive edge in a rapidly evolving, highly competitive industry. Our investment dealer and mutual fund dealer and our insurance services support thousands of investment advisors. Our asset manager, NEI Investments, specializes in investing responsibly. Our online brokerage, Qtrade Direct Investing®, empowers self-directed investors, and our fully automated investing service, Qtrade Guided Portfolios®, serves investors who prefer a hands-off approach. Aviso Correspondent Partners provides custodial and carrying broker services to a wide range of firms. We have offices in Toronto, Vancouver, Montreal, and Winnipeg. Aviso is backed by the collective strength of our owners: the credit union Centrals, Co-operators/CUMIS, and Desjardins. We're proud to power businesses that empower investors.

A career with Aviso means being part of a group of talented, energetic professionals who live their values every day, and belonging to an organization dedicated to your success and career development. If you're looking for interesting and challenging work, at a company committed to its people, apply to join our team.

Salary

This position is posted with an expected salary range of $70- $75 CAD per hour. Individual compensation packages are based on various factors unique to each candidate and the requirements of the position.

Apply About employer

More about this job

Responsibilities

Manage two customer journeys and serve as the primary service design consultant for two product delivery squads. Lead research and future-state design activities, present actionable insights to stakeholders, and help improve service design operations and customer centricity.

Requirements

Requires 5–7 years of relevant experience, a bachelor's degree in a related field, and expertise in user-centered design, design thinking, and service design; a graduate degree is preferred. Candidates should have a portfolio demonstrating service design methods, proficiency with research and design tools, and strong consulting, communication, collaboration, and stakeholder management skills.

Skills

Service Design
User Research
Design Strategy
User-Centered Design
Design Thinking
Customer Journey Management
Research Planning
Interviewing
Contextual Inquiry
Diary Studies
Workshop Facilitation
Concept Testing
Data Synthesis
Prototyping
Stakeholder Management
Storytelling

Visa sponsorship

Not detected in the job text

Keywords

Service Design
User Research
Design Strategy
User-Centered Design
Design Thinking
Customer Experience
Customer Journeys
Product Planning
In-Depth Interviews
Contextual Inquiry
Diary Studies
Job Shadowing
Workshops
Concept Testing
Personas
Ecosystem Maps
Experience Maps
Service Blueprints
Prototyping
Figma
Miro
Dovetail
TheyDo
UserTesting
Dscout
Trend Watching
Financial Services
Wealth Management
Stakeholder Management
Research Synthesis

Report this job