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Added 17 mins ago
BR
Mechanical Designer
Bold Robotic Solutions Inc.
Vineland, ON
- Full-time
The Mechanical Designer is responsible for producing detailed mechanical designs, drawings, and documentation that support the development and production of Bold Robotic Solutions’ robotic…
Added 1 hour ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
The Service team is currently seeking a Software engineer/designer to specialize in resolving service issues with a focus on Injection Molding Machine controls, including servo drive and…
Added 1 hour ago
D
Intermediate Electrical Designer/Engineer
Danaher
Concord, ON
- $90,000 to $103,000 CAD / year
- Full-time
The Intermediate Electrical Designer/Engineer is responsible for designing electrical hardware based on input requirements and support implementation and system integration activities while…
Added 1 hour ago
SC
Civil Designer – Civil 3D proficient
SYSTRA Canada
Toronto, ON
- Full-time
…consulting firm whose primary focus is to offer transportation solutions, whether for passengers or goods: feasibility studies of building a new railway line, increasing the capacity of the…
Added 1 hour ago
UT
Team Lead Level Designer [Splinter Cell Remake]
Ubisoft Toronto
Toronto, ON
- Full-time
As a Team Lead Level Designer on Splinter Cell Remake at Ubisoft Toronto, you will support the Project Lead and Production Manager in ensuring level design quality, clear direction, and…
Added 1 hour ago
RE
Sr Encounter Designer (Star Wars Jedi)
Respawn Entertainment
Vancouver, BC · Greater Vancouver Metropolitan Area
- Temporary
We’re looking for an experienced Senior Encounter Designer who will embrace our philosophy and share his/her hard earned expertise to help us create an incredible experience for our…
Added 2 hours ago
EI
UX Designer
ExcelGens, Inc.
Bas-Saint-Laurent, QC
- Contract
We are seeking a creative and user-focused UX Designer II to contribute to software design solutions across enterprise applications. The successful candidate will understand user needs,…
Added 2 hours ago
BC
Candidate to the engineering profession–Designer, Controls, Substations and Power Plants
BBA Consultants
Mont-Saint-Hilaire, QC · Mont-St-Hilaire, QC
- Full-time
…expertise to deliver practical, innovative and sustainable solutions - from strategy to execution. With 20 offices across Canada, the U.S. and Latin America, we combine local presence with…
Added 2 hours ago
WI
Electrical Designer
WSP in Canada
Ottawa, ON
- Full-time
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.
Added 2 hours ago
S
Civil Designer - Civil 3D proficient
SYSTRA
Toronto, ON
- Full-time
…consulting firm whose primary focus is to offer transportation solutions, whether for passengers or goods: feasibility studies of building a new railway line, increasing the capacity of the…
Added 2 hours ago
MG
Graphic Designer
Madix Graphic Solutions
Brampton, ON
- Full-time
Company Description Madix Graphic Solutions is a creative services provider specializing in design, printing, and signage for a wide range of clients. The company focuses on delivering…
Added 3 hours ago
BI
Mechanical Designer
Barski Industries (1985) Ltd.
West Kelowna, BC
- Full-time
…wastewater and stormwater lift stations, providing innovative solutions to help maintain and improve infrastructure across industries. Our commitment to excellence, customer satisfaction,…
Added 3 hours ago
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Service Designer, Temporary
Aviso
Vancouver, BC
- Contract
We're looking to fill an opening for a Service Designer to join our Experience team for 12 months.
Added 3 hours ago
VC
AI Product Designer
V-Soft Consulting Group, Inc.
Toronto, ON
- Full-time
V-Soft Consulting is currently hiring for a AI Product Designer for our premier client in Raleigh, NC.
Added 3 hours ago
7
Product Designer
7shifts
Remote, Canada
- $105,000 to $130,000 CAD / year
- Full-time
- Remote
As a Product Designer at 7shifts, you're building solutions that restaurants actually need. Reporting to the Senior Director, Product Design and Research, you own the full design process:…
Added 3 hours ago
DC
Intermediate Electrical Designer/Engineer
Danaher Corporation
Concord, ON · CAN - Concord - AB Sciex LP
- $90,000 to $103,000 CAD / year
- Full-time
The Intermediate Electrical Designer/Engineer is responsible for designing electrical hardware based on input requirements and support implementation and system integration activities while…
Added 3 hours ago
DC
Senior Electrical Engineer/Designer
Danaher Corporation
Concord, ON · CAN - Concord - AB Sciex LP
- $111,333 to $122,500 CAD / year
- Full-time
The Senior Electrical Engineer/Designer is responsible for leading the end-to-end development of analog and high-voltage power-supply modules and subsystems for SCIEX instruments, from…
Added 3 hours ago
NC
Maintenance Specialist
Nortem Cladding, Architectural solutions
Vaughan, ON
- Full-time
Company Description Nortem Cladding, Architectural solutions is a designer and producer of high-quality panelling systems for interior and exterior cladding.
Added 3 hours ago
CW
Graphic Designer / Production Hybrid
Can West Legacy Inc
Calgary, AB
- Full-time
Graphic Designer - Hybrid Production – Print & Sign Industry.
Added 4 hours ago
SD
Senior UX Designer
Symbiotic Digital
Toronto, ON · Queen's Park Ontario Provincial Government, Ontario
- Contract
We are seeking a Senior UX Designer to lead user-centered
Added 4 hours ago
A
ServiceNow AIOps Architect / Toronto, ON / Onsite - (FTE)
AceStack
Toronto, ON
- Full-time
Experience designing automated workflows and remediation solutions using Flow Designer, IntegrationHub, orchestration, and related automation capabilities.
Added 5 hours ago
GT
Mechanical Designer
GeoSpectrum Technologies, Inc
Dartmouth, NS
- Full-time
GeoSpectrum is growing and has a new career opportunity for an experienced Mechanical Designer!
Added 5 hours ago
GP
Sr. Network Designer Sr. Network Designer (Network Modernization Program)
Global Pharma Tek
ON · Ontario, Canada
- Contract
…enterprise and province-wide network services. The Senior Network Designer will provide architecture and design expertise to strengthen network services, support integration across…
Added 5 hours ago
Sr Encounter Designer (Star Wars Jedi)
Electronic Arts
Vancouver, BC
We’re looking for an experienced Senior Encounter Designer who will embrace our philosophy and share his/her hard earned expertise to help us create an incredible experience for our…
Added 5 hours ago
BS
UX Designer II
Bentley Systems
Quebec, QC · Canada Quebec QC Office
- Full-time
Within Bentley, the Design organization plays a critical role in ensuring these solutions are not only powerful but also intuitive, efficient, and aligned with user needs. Because our…

Aviso

Service Designer, Temporary

Vancouver, BC, Canada

This position is posted with an expected salary range of $70- $75 CAD per hour. · Contract

Apply About employer

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Job details

Pay: This position is posted with an expected salary range of $70- $75 CAD per hour.
Job type: Contract
Apply by: Apr 25, 2027
Education: Bachelor’s degree
Experience: 5 - 7 years of experience in a Service Design, User Research, Design Strategy, or a similar field
Posting language: English
Posted: Oct 2, 2026

Original job description

Aviso:

At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso' culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at www.aviso.ca.

The Opportunity:

We're looking to fill an opening for a Service Designer to join our Experience team for 12 months.

Reporting to the Director, Service Design, the Service Designer is responsible for managing two customer journeys for one of Aviso's lines of businesses. You are an influential storyteller who will work collaboratively across the organization to get buy-in on strategic changes and initiatives that will improve employee and customer experiences. You understand the business value of being customer-centric and apply design methodologies to identify problems, build empathy, and explore future state experiences.

As oneaviso:

We Care - You do the right thing for clients, partners and colleagues. You build trusted relationships, champion service excellence, and contribute to a culture where people feel valued and supported
We Dare -You challenge the status quo with bold ideas and fresh perspectives. You embrace change, seek opportunities to innovate and are comfortable exploring new ways of working
We Share - You collaborate openly and build meaningful relationships. You seek out diverse perspectives, share your knowledge and work together to help colleagues, clients and partners succeed
We Deliver - You take ownership of your work, honour your commitments and focus on delivering meaningful results. You hold yourself accountable and continuously look for ways to improve

What your day looks like:

Act as the primary consultant for all Service Design initiatives for two product delivery squads, participating in problem definition, product planning, and management of two key client journeys for that line of business
Lead end-to-end research initiatives to assess current state front and back-end experiences: coordinate participants, design research plans, facilitate sessions, analyze and triangulate data, define problems, and identify actionable insights
Present research findings and insights to all levels of stakeholders in the form of design artifacts such as personas, ecosystem maps, summary videos, experience maps, and service blueprints
Lead a cross-functional team of SMEs and decision-makers through the design exploration of future state recommendations: facilitate ideation and prioritization sessions, prototype and validate proof of concepts, and inform business planning of potential CX initiatives
Contribute to optimizing service design operations (data repositories, participant management, templates, and tools) - pro-actively trying new and better ways of doing things
Play a key role in increasing customer centricity and design maturity across the organization
Provide research and design subject matter expertise to other internal departments and external partners as required

Requirements

Your experience and skills:

5 - 7 years of experience in a Service Design, User Research, Design Strategy, or a similar field
A Bachelor's degree in Design, Human Computer Interaction, Human Factors, Psychology, or a related area is required. Graduate degree is preferred
Subject matter expertise in user-centered design, design thinking, and service design is required
Implementation of fundamental service design methods such as in-depth interviews, contextual inquiries, diary studies, job shadows, workshops, and concept testing - with a portfolio of case studies as proof
Proficient with various design and research tools (e.g. TheyDo, Dovetail, UserTesting, Trend Watching, Figma, Miro , Dscout)
Proven experience discovering, synthesizing and socializing actionable insights that have influenced business decisions and product roadmaps
Strong consulting, storytelling and presentation skills
Strong collaboration, influencing and stakeholder management at all levels, including leadership
Self-motivated, highly-organized and confident working in a complex and dynamic organization
Fluent communication skills in English are required and bilingual skills in French are an asset
Experience in the financial or wealth management industry is a plus

Benefits

Why Aviso?

At Aviso, you will find a dynamic and inclusive culture that rewards innovation and celebrates success.

Your Information

By submitting your application, you consent to the collection, use, and disclosure of your provided personal information for the purposes of assessing your qualifications and suitability for employment with Aviso. Your information will be handled in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation. Your data may be shared with authorized personnel involved in the recruitment process and retained only as long as necessary to fulfill these purposes or as required by law.

Further information is available on the Privacy link on our Career Page - Privacy Policies

Equal Employment Opportunity

Aviso welcomes and encourages applications from all qualified individuals including persons with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

No recruiters or agencies, please.

Company Overview:

Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and management, and over 1,000 employees. We're building a comprehensive, technology-enabled, client-centric wealth services ecosystem. Our clients include our partners, advisors, and investors. We're a trusted partner for nearly all credit unions across Canada, in addition to a wide range of portfolio managers, investment dealers, insurance and trust companies, and introducing brokers. Our partners depend on Aviso for specific solutions that give them a competitive edge in a rapidly evolving, highly competitive industry. Our investment dealer and mutual fund dealer and our insurance services support thousands of investment advisors. Our asset manager, NEI Investments, specializes in investing responsibly. Our online brokerage, Qtrade Direct Investing®, empowers self-directed investors, and our fully automated investing service, Qtrade Guided Portfolios®, serves investors who prefer a hands-off approach. Aviso Correspondent Partners provides custodial and carrying broker services to a wide range of firms. We have offices in Toronto, Vancouver, Montreal, and Winnipeg. Aviso is backed by the collective strength of our owners: the credit union Centrals, Co-operators/CUMIS, and Desjardins. We're proud to power businesses that empower investors.

A career with Aviso means being part of a group of talented, energetic professionals who live their values every day, and belonging to an organization dedicated to your success and career development. If you're looking for interesting and challenging work, at a company committed to its people, apply to join our team.

Salary

This position is posted with an expected salary range of $70- $75 CAD per hour. Individual compensation packages are based on various factors unique to each candidate and the requirements of the position.

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More about this job

Responsibilities

Manage two customer journeys and serve as the primary service design consultant for two product delivery squads, leading research into current experiences and presenting actionable findings to stakeholders. Facilitate cross-functional exploration, prototyping, and validation of future-state recommendations while improving service design operations and customer-centricity across the organization.

Requirements

Requires 5–7 years of experience in service design, user research, design strategy, or a related field, plus a bachelor's degree in design, human-computer interaction, human factors, psychology, or a related area; a graduate degree is preferred. Candidates need expertise in user-centered design and service design methods, a portfolio of case studies, proficiency with research and design tools, strong consulting and stakeholder skills, and fluent English; French and financial-industry experience are assets.

Skills

Service Design
User Research
Design Strategy
User-Centered Design
Design Thinking
Customer Journey Management
Research Planning
In-Depth Interviews
Contextual Inquiry
Diary Studies
Workshop Facilitation
Concept Testing
Data Synthesis
Storytelling
Stakeholder Management
Prototyping

Visa sponsorship

Not detected in the job text

Keywords

Service Design
User Research
Design Strategy
User-Centered Design
Design Thinking
Customer Experience
Customer Journeys
Product Delivery
In-Depth Interviews
Contextual Inquiry
Diary Studies
Job Shadowing
Workshops
Concept Testing
Personas
Ecosystem Maps
Experience Maps
Service Blueprints
Ideation
Prioritization
Prototyping
Figma
Miro
Dovetail
UserTesting
Dscout
Wealth Management
Financial Services
Stakeholder Management

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