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Position Title: Account Manager, Client Services (Full time, Ongoing, Hybrid)

Avison Young | Canada

Client Services Coordinator

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 5, 2026
Experience: 1+ year of real estate experience
Posting language: English
Posted: Oct 6, 2026

Original job description

Our Story

About You:

You are a high achiever looking to thrive in a fast-paced environment. You take pride in your own work but are comfortable collaborating with a team of highly motivated individuals. You can communicate clearly and concisely with teammates and clients, and you enjoy strong company culture and camaraderie. You can navigate multiple corporate functions, including global lines of service and corporate centers of excellence. You possess strong interpersonal skills and are willing to take on diverse tasks to achieve the team’s common goal. You value personal and professional growth and are ready to take the next step in advancing your career.

If this sounds like you, well, then you will love the culture at Avison Young!

About Us:

Avison Young is a global commercial real estate brokerage and advisory firm, offering transaction, management, financial and consulting services. We’ve designed our corporate structure to best serve our clients by enhancing collaboration across our organization.

Real estate can have an enormous positive impact on people’s lives – and we’re in the business of making spaces and places work better for people. Our purpose is to create real economic, social and environmental value as a global real estate advisor, powered by people.

We care about each other and we have each other’s backs. This makes Avison Young a great place to be a client, and a great place to work. We support the whole person and their complete wellness – economic, mental and physical – because what’s best for our business comes from our people bringing their whole selves to work.

Of course we love it here, but outsiders think we’re pretty great too! Avison Young has been recognized as one of Canada's Best Managed Companies for the 15th year in a row, with a Platinum Club designation!

Overview

Located in our Toronto office and reporting to the Managing Director and Senior Operations Manager, this role includes daily real estate administrative support in a fast-paced environment. As a Client Services Coordinator (“CSC”), you will provide sales, marketing, and research support along with general office administration to our brokers and clients. Your responsibilities will be an exciting mix of providing presentation support, listing and offer preparation, property marketing and client reporting, conducting market research and transaction administration, all while coordinating promotional and post sales marketing materials (under the direction of our marketing team).

The ideal candidate will have either a minimum of three years’ experience in the real estate industry and/or a diploma/degree relevant to real estate. This role is suited for someone who is passionate about real estate and whose preference is to have a successful real estate career in an administrative capacity.

The base salary is aligned with market data and is estimated to range from $55,000-$70,000 with the ability to achieve additional compensation through a bonus. Within this range, individual pay is determined by work location and other factors, including relevant education/training, experience, and internal equity. This posting is for an existing vacancy within our organization.

Responsibilities

The key responsibilities of a Client Services Coordinator include, but are not limited to, the following:

Administration

Preparation, control, and maintenance of legal documents (letters of intent, offers, proposals, commission agreements, listing agreements, amendments, waivers, extensions, and Multiple Listing Services agreements) throughout the deal and due diligence process
Maintain and review property listings and manage expiry dates and prepare required documentation
Maintain records of correspondence for property listings with agents and update client reporting as required
Work closely with agents on various initiatives and special projects
Coordinate deal processing with agents and Accounting Department
Schedule meetings, appointments, property tours and travel plans
Proofread copy for spelling, grammar and layout. Make appropriate changes and ensure the accuracy and clarity of the final copy
Provide administrative support for internal and external correspondence including file management, scanning, photocopying, organizing and distributing marketing materials

Marketing

Organize, create, prepare and produce client specific packages, presentations, and proposals
Assist with preparation, coordination and assembly of marketing materials for property listings, including brochures, email communications, invitations, signage, and announcements, while maintaining the Avison Young brand throughout all projects
Update listings on Avison Young website and other locations as advised

Research

Conduct market information research through various sources including CRM and third-party databases such as MLS, Altus, CoStar etc.
Prepare property availability surveys and other applicable research and marketing collateral relevant
Update CRM database with current market and client information

Qualifications

To perform this job successfully, an individual must be able to perform each essential task at an above average level. The requirements listed below are representative of the knowledge, skill and/or ability required.

1+ year of real estate experience
Advanced knowledge and efficient use of business suite computer programs including Word, Excel, PowerPoint, Outlook
Adobe Creative Suite (InDesign, Photoshop, Illustrator, and Acrobat) experience is preferred
Possess characteristic traits of independent thinking, self-starting initiative while working well in a team-oriented environment
Must be able to handle flexibility in task management while having a keen eye for detail
Ability to read, analyze, interpret and create general business documentation
Ability to write reports, business correspondence and format presentations
Excellent and effective verbal and written communication skills
Excellent proofreading and editing skills
Ability to multi-task, utilize effective time management skills, and be able to recognize and respond to time sensitive issues and tasks
Ability to work efficiently under pressure with multiple timelines and with limited direction/ supervision
Ability to maintain discretion regarding personnel and industry-related matters
Attitude - positive, always seeking to better our team, reaching out to bring value

Workplace Type

On-Site

Our Equal Opportunity Commitment

Avison Young practices as an equal opportunity employer in all services locations around the world. We are committed to building and maintaining a workforce diverse in experience, skills and knowledge with uniformity in service excellence, commitment and integrity.

The firm maintains a strict policy to ensure employment opportunities are equal and do not discriminate based on race, color, religion, creed, age, sex, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, protected veteran or military service status, or any other elements protected by law.

Avison Young welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates during the recruitment process. For those requiring assistance, information relating to the need for accommodation and accommodation measures will be addressed confidentially.

Avison Young is committed to employing the best talent with the most fair and equitable recruitment practices. Apply with us TODAY!

Apply About employer

More about this job

Responsibilities

Provide administrative, sales, marketing, and research support to real estate brokers and clients, including preparing deal documents, managing listings, coordinating transactions, and scheduling meetings and property tours. Create and coordinate client presentations and property marketing materials, conduct market research, and maintain CRM and client information.

Requirements

The role requires at least one year of real estate experience, with a relevant diploma or degree also identified as suitable in the overview. Candidates should be proficient in Microsoft Office, have strong communication, proofreading, organization, and time-management skills, and work effectively both independently and as part of a team; Adobe Creative Suite experience is preferred.

Skills

Real Estate Administration
Legal Document Preparation
Listing Management
Marketing Materials Coordination
Market Research
Client Reporting
CRM Database Management
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Adobe Creative Suite
Proofreading And Editing
Written And Verbal Communication
Time Management
Multitasking

Visa sponsorship

Not detected in the job text

Keywords

Commercial Real Estate
Real Estate Administration
Broker Support
Client Services
Sales Support
Marketing Support
Market Research
Transaction Administration
Legal Documents
Letters Of Intent
Offers
Proposals
Commission Agreements
Listing Agreements
Multiple Listing Services
Property Listings
Client Reporting
Property Marketing
Presentations
CRM
MLS
Altus
CoStar
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Adobe InDesign
Adobe Photoshop
Adobe Illustrator

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