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Avison Young Canada

Client Services Coordinator (CAN)

AB, Canada
10111-104 Ave, Edmonton, AB, T5J 0J4, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 27, 2027
Experience: Minimum 3 years of professional admin experience
Posting language: English
Posted: Oct 27, 2026

Original job description

Our Story

About You:You are a high achiever looking to thrive in a fast-paced environment. You take pride in your own work but are comfortable collaborating with a team of highly motivated individuals. You can communicate clearly and concisely with teammates and clients, and you enjoy strong company culture and camaraderie. You can navigate multiple corporate functions, including global lines of service and corporate centers of excellence. You possess strong interpersonal skills and are willing to take on diverse tasks to achieve the team’s common goal. You value personal and professional growth and are ready to take the next step in advancing your career.If this sounds like you, well, then you will love the culture at Avison Young!About Us:Avison Young is a global commercial real estate brokerage and advisory firm, offering transaction, management, financial and consulting services. We’ve designed our corporate structure to best serve our clients by enhancing collaboration across our organization.Real estate can have an enormous positive impact on people’s lives – and we’re in the business of making spaces and places work better for people. Our purpose is to create real economic, social and environmental value as a global real estate advisor, powered by people.We care about each other and we have each other’s backs. This makes Avison Young a great place to be a client, and a great place to work. We support the whole person and their complete wellness – economic, mental and physical – because what’s best for our business comes from our people bringing their whole selves to work.

Of course we love it here, but outsiders think we’re pretty great too! Avison Young has been recognized as one of Canada's Best Managed Companies for the 13th year in a row, with a Platinum Club designation!

Overview

Located in our Edmonton office and reporting to the Managing Director and Operations Manager, this role includes daily real estate administrative support in a fast-paced environment. As a Client Services Coordinator (“CSC”), you will provide sales, marketing, and research support along with general office administration to our brokers and clients. Your responsibilities will be an exciting mix of providing presentation support, listing and offer preparation, property marketing and client reporting, conducting market research and transaction administration, all while coordinating promotional and post sales marketing materials (under the direction of our marketing team).

The ideal candidate will have a minimum of three years of administrative experience and a genuine interest in learning about the commercial real estate industry. Direct real estate experience is not required, but would be considered an asset. This role is well suited to someone who is curious, eager to learn, and interested in building a successful career in an administrative capacity within the industry.

Responsibilities

The key responsibilities of a Client Services Coordinator include, but are not limited to, the following:

Administration

Preparation, control, and maintenance of legal documents (letters of intent, offers, proposals, commission agreements, listing agreements, amendments, waivers, extensions, and FINTRAC) throughout the deal and due diligence process
Maintain and review property listings and manage expiry dates and prepare required documentation
Maintain records of correspondence for property listings with agents and update client reporting as required
Work closely with agents on various initiatives and special projects
Coordinate deal processing with agents and Finance Department
Schedule meetings, appointments, property tours and business travel plans
Proofread copy for spelling, grammar and layout. Make appropriate changes and ensure the accuracy and clarity of the final copy
Provide administrative support for internal and external correspondence including file management, scanning, photocopying, organizing and distributing marketing materials

Marketing

Organize, create, prepare and produce client specific packages, presentations, and proposals
Assist with preparation, coordination and assembly of marketing materials for property listings, including brochures, email communications, invitations, signage, and announcements, while maintaining the Avison Young branding standards throughout all projects
Update listings on Avison Young website and other locations as advised

Research

Conduct market information research through various sources including CRM and third-party databases such as CoStar, Gettel, Zonda, etc.
Prepare property availability surveys and other applicable research and marketing collateral relevant
Update CRM database with current market and client information

Qualifications

To perform this job successfully, an individual must be able to perform each essential task at an above average level. The requirements listed below are representative of the knowledge, skill and/or ability required.

Minimum 3 years of professional admin experience
Advanced knowledge and efficient use of business suite computer programs including Word, Excel, PowerPoint, Outlook
Adobe InDesign experience is preferred
Possess characteristic traits of independent thinking, self-starting initiative while working well in a team-oriented environment
Must be able to handle flexibility in task management while having a keen eye for detail
Ability to read, analyze, interpret and create general business documentation
Ability to write reports, business correspondence and format presentations
Excellent and effective verbal and written communication skills
Excellent proofreading and editing skills
Ability to multi-task, utilize effective time management skills, and be able to recognize and respond to time sensitive issues and tasks
Ability to work efficiently under pressure with multiple timelines and with limited direction/supervision
Ability to maintain discretion regarding personnel and industry-related matters
Brings a positive, team-focused attitude and proactively looks for ways to contribute, support others, and add value.

Workplace Type

On-Site

Our Equal Opportunity Commitment

Avison Young practices as an equal opportunity employer in all services locations around the world. We are committed to building and maintaining a workforce diverse in experience, skills and knowledge with uniformity in service excellence, commitment and integrity.

The firm maintains a strict policy to ensure employment opportunities are equal and do not discriminate based on race, color, religion, creed, age, sex, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, protected veteran or military service status, or any other elements protected by law.

Avison Young welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates during the recruitment process. For those requiring assistance, information relating to the need for accommodation and accommodation measures will be addressed confidentially.

Avison Young is committed to employing the best talent with the most fair and equitable recruitment practices. Apply with us TODAY!

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More about this job

Responsibilities

The Client Services Coordinator provides comprehensive administrative, marketing, and research support to brokers and clients within a fast-paced real estate environment. Responsibilities include preparing legal documents, managing property listings, conducting market research, and coordinating promotional materials.

Requirements

Candidates must have a minimum of three years of professional administrative experience and proficiency in business software like Word, Excel, and PowerPoint. Strong organizational, communication, and proofreading skills are essential, with a preference for experience in Adobe InDesign.

Skills

Administrative support
Real estate documentation
Marketing support
Market research
Transaction administration
Microsoft Office Suite
Adobe InDesign
CRM management
Proofreading
Time management
Communication
Data entry
Document preparation
Client reporting
Multi-tasking

Visa sponsorship

Not detected in the job text

Keywords

Administrative
Real Estate
Brokerage
Marketing
Research
CRM
CoStar
Legal Documentation
FINTRAC
Presentation Support
Transaction Administration
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Adobe InDesign
Client Services
Property Listings
Market Analysis
Data Management

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